I really wanted to love my nails, but I can't even look at them…read more.. Let me start by saying that everyone was kind and friendly, but unfortunately the quality of our nails didn't match the price. I specifically scheduled and requested a complete Gel-X removal with a fresh builder gel application on my natural nails. I also noted this in the online appointment request. Instead, a builder fill was done over my existing product. My daughter had builder gel with tips applied. Her nails turned out better than mine overall, although one nail was noticeably longer than the others. We both requested cat-eye nails, but we were never asked which cat-eye style we wanted. The salon had a sample with a heart cat-eye effect that I asked about, but was told they couldn't do it. We ended up with different-looking cat-eye effects and not the look we were expecting. My builder gel has multiple quality issues, including incomplete polish coverage near the cuticle and sidewalls, visible bumps or debris under the finish, uneven thickness, and shaping that flares wider toward the tips on some nails. The finish also immediately looks like several days of grow-out because the polish wasn't applied close to the cuticle. We paid $200 for both my daughter and I, which included a 20% tip. For that price, I expected much better attention to detail. The technicians were pleasant throughout the appointment, but unfortunately the workmanship means we won't be returning.

Moved to Vancouver in November and regularly come here for Dip powder on my hands and gel on my…read moretoes. About five minutes from my house so super convenient location. They always do a really good job, extremely friendly. Vibe is very chill and relaxed, always love that for my pedicures. Will continue to be going back!

Love her. Best pedicure ever…read more Silver metallic chrome nails done to perfection. They shine like the top of the Chrysler building.

Hannah has done it again. Consistent work & always such good conversation! Thank you Hannah! :)read more

Place is clean inside. Tons of color options and they offer a free beverage from a variety of…read moreoptions! It did take a while but I'm super happy with the results. Pic is a few days later and they are holding up. Will return again!

Wonderful experience!…read more Nice staff, thoughtful and attentive to making this a relaxing time. Thank you for your help to fixing my nails from out of town and my Jasmine signature pedicure. -Erica

recent sets ive done since my nail has gotten longer. LOVE the almond shape!! Still my to go spotread more

This is a very cute place and the nail artist who did my nails was very helpful and great. I got a…read morepedicure and loved the service and experience. The one thing I'd note is that I think they only have gel paint so if you're looking for the regular nail polish this might not be for you. Overall, I'd go back.

I know I have written reviews before on this specific professional nail artist, but this lady gives…read moreyou such a beautiful, lasting feeling. My nails grow quickly yet because of the attention to detail that she adheres to, I don't stress from "grow out". I see her every three weeks. She works fast and gives my nails exactly what they need; shape, filing, care color, art....whatever you request..amazing She is so kind, you will be well taken care of, such careful detail, artistic perfection and an obvious LOVE of what she does.

From the owner: Hi, I’m Louann! I’m a licensed, professional nail tech, bringing premium gel nails to Vancouver,…read moreWA. I offer luxury services at affordable rates, using only high quality, professional products. I specialize in gel manicures, structured overlays, extensions & hand painted art all from the comfort of my private studio. Chrome, florals, cat eye, abstract designs… I love it all! Come see me for a fun & personable experience!

Best service !!!! Excellent quality!!!…read moreFriendly and welcoming Love them!!!!!! They listen and will do what you want. They are very knowledgeable

I've been to this place a few times now and I'm happy to say I think I found my new spot. It's…read moreclose to my home, which is super convenient and the staff there are very nice. I love the atmosphere, the chandeliers are super cute. I took my daughter here with me last time and she loved her pedi. My feet are definitely not the cutest, but they did a great job and made them a little more pretty.

I have had THE best service from the ladies here. Always a smile and kind words. Kim and Ha are the…read morevery best.

Dropped in for a pedicure with a friend. Not in my part of town but if I was in the area and wanted…read morea pedicure I would go here again.

We love the service at Rex nails. The staff and owners are very attentive, friendly and…read morefantastically skilled at their craft.

Rude and weird experience: I went in for my appointment and…read moreimmediately got a not-so-nice vibe from my nail tech. I was finishing up a phone call when I walked in (not being loud at all, and quickly ended the call a minute or two after I came in), but as I sat down I got a rude look from my nail tech. I apologized immediately that I was on the phone, and it seemed to be fine after that...or so I thought. First note, it seemed pretty dirty. There was debris on the table from previous clients and no sanitation of tools being used. I was getting gel x, which I've gotten many times before. She was giving me the wrong size (too narrow) and I asked her if she could recheck the size on one of them. She said I was wrong and that this is the right size. I didn't want to argue so I let her do that. I was asked if I had a nail file halfway through the service. I thought that was strange, but I said I have some at home. She then asked if I wanted to buy one and I said I was alright because I already had one at home thinking she was meaning to take home with me, but nope. Apparently they charge customers for a nail file. She kept asking and I was very confused, so I ended up saying "I've never had to buy a nail file at a nail salon before" trying to clarify. She then gave attitude, rolled her eyes, and came back with one. We then got to the color. I picked a dark color, but after two coats it was still see-through. I opted for a third and it was still see-through. I pointed that out and she said it is bc we use the clear tips for gel-x so it will be see-through. I've had clear tips for gel-x before and have never ever had this problem, especially with a dark color. She said I could pick a different color and she placed the book on top of my hands (again with attitude). I pointed to an even darker color asking if that would be see-through too. Which she replied, "I don't know, they look different on different things". I just opted for a 4th coat hoping that maybe that would work; it didn't...they're still transparent, but I wanted to get out of there so I didn't complain. At the end, I was paying and asking for the name of who I was working with in case I had a friend who wanted to come by. She refused to give me her name and said "we don't have name tags"...even though you don't have name tags, you still have a name. I think she knew she was having attitude all night so she didn't want to be held accountable for it. After I got home, I went to check the reviews and can tell that they pad their reviews and make excuses for the lower ratings. I checked both yelp and Google. Google has significantly higher reviews (where I assume they pad their reviews) while yelp is in the 3 stars average. I was reading through lots and lots of reviews, especially the ones with replies from the company. Seems like all they do is make excuses and/or blame the customer and use "personal anecdotes" from their workers or "data" that has no credible source. I generally don't leave negative reviews, but this place warranted it. The only reason I gave it a two over a one was because one of the other nail techs seemed nice and she was their only saving grace.

I always look forward to my monthly appointments with Cris at Urban Spa Salon…read more She helps my black hair look shiny and fresh. I get a root refresh for my stubborn grays that grow out.

I'm a new mom and 2 months postpartum and was looking forward to finally getting my hair cut!…read more I'm unfortunately extremely disappointed in my haircut experience here. I booked with Hannah online and mentioned I have thick long hair and wanted a chop for summer. I've never been to this salon before, but know from past experience it's important to note thick hair while booking. Their online booking system requires the stylist to "okay" the appointment, so someone must have seen the note about thick hair. At other salons, most stylists will see the note and book out an extra 45 mins..or call to reschedule with an additional block of time. This never happened and lead to maybe the worst salon experience I've ever had? Hannah started cutting my hair, and was a quarter way through before she mentioned I'd have to leave with wet hair due to time constraints. I wish she would have been honest and up front and I would have rescheduled or found a new salon for a cut that would include a blow dry + style. She shampooed my hair for less than 4 minutes and everything just felt so rushed! I was expecting to see another client waiting for her but that was not the case. I was in and out of the salon in less than an hour. She gave me her card so I could contact her if the layers dried funny or looked bad...so off I left with wet hair and a potential hack job of a haircut. I don't recommend this place, I got in my car and cried. I expect to leave a salon feeling beautiful and that just didn't happen!

I am die hard loyal to the salon owner, Nancy. I have followed her from salon to salon for over 20…read moreyears. I am extremely picky. I want my "fake" nails to look like real ones. I get French tip acrylic nails and everything I want, Nancy does: an even arc of the white tip that is not too wide; the entire nail filed down to eliminate the telltale hump of fake nails; the nail tips not too thick (again, helping prevent that fake nail look). She is quick too! I am often in and out in 45 minutes. During this time of the "Coronacrud", the salon is taking all precautions to make your visit a safe one. I know many women are forgoing physical upkeep since they are not socializing as much as they used to, but getting pedicures/manicures could be just the thing you need to lift your spirits during this challenging time in life. Plus, continuing to do so will help local businesses stay open, so when we come out on the other side of this ordeal, there will be services still around to take care of our needs! I encourage you to support this single woman owned business. Make an appointment today, or just show up - they take walk-ins.

I don't enjoy leaving bad reviews but BIG YIKES…read more Absolutely Horrific Experience--Avoid at All Costs! If I could give this place negative and/or zero stars, I would. I walked into this empty nail salon, which should have been my first red flag, but I figured, hey, maybe it's just a slow day. Nope--it was a slow business because this place is a nightmare. First, I was sat in a broken chair that wobbled like it was about to collapse. No menu, no options--just straight to faking the funk of work. The pedicure itself lasted less than 9 minutes (yes, I timed it), and for $60, I expected at least some level of care. IInstead, the technician hacked away at my nails so aggressively that I started bleeding profusely--like, actual blood dripping down my foot. My toenails have been bleeding over a week........And do you think the nail tech acknowledged it? Nope. No apology, no effort to stop the bleeding, just a complete ice out before moving on to the next tragedy. I was in pain, bleeding, and stuck with a nail color I hated. When I politely mentioned I was bleeding and didn't like the color, I was completely ignored. Like I wasn't even there. No fix, no concern--just blank stares. When I mentioned the broken chair, no help. I was sincerely the only customer. It was disgusting. As if this horror show wasn't enough, they rushed me out like I was some kind of inconvenience, assuming I didn't have the money to pay for my service ....mmmMind you, there were still no other customers in the building, so what was the rush?? Maybe they knew they did a terrible job and didn't want to deal with the aftermath. Tbh I'm not sure but I was deeply repulsed regardless. Long story short: this place is an absolute joke. Do yourself (and your toes) a favor and go literally anywhere else. I'm grateful they let me know that my business isn't wanted here. Never again bro.