Worst nail spa EVER! I was quoted 30 minutes for just a fill and I was in there for 1.5 hrs !!! The lady that did my nails took way too long ! Repeated the same steps over and over again. Did not understand anything I said! And to top it off I was charged 30$ for just a fill when a new set is $25! NEVER COMING HERE AGAIN! read more

They don't label prices for customers I went to get a nail color change waste of money they literally just put polish. They don't cut or file and if they do that's additional $4. read more

Great hole in the wall. My gel shellac lasted for over 2 months with no chipping! Busy and generic looking, not impressive but I would come here again if I was in the area. read more

Been here twice based on the reviews and my experience has been mixed. The pedicures have been great- carefully done and long lasting. The chairs are nice, and they've had the Food Network on the two time I've been there which is always a plus. However, the last time I was there I also got a manicure and that service was extremely disappointing. I'm not sure if it was because there were many walk-ins at that hour (around 6pm), but I had an appointment and I didn't expect the manicure to be rushed. While my pedicurist took her time, the lady who did my manicure probably finished in about 15 minutes. And the end, the polish at the tips were uneven and there was polish all over my cuticles. I can understand the desire not to lose walk-in customers, but I was very disappointed that my appointment was rushed. read more

Really disappointed I was wetting for 25m that Its not but a guy came after me the lady decided to attend him first with out appointment

You think angela johnsons reenactments of Vietnamese convos at nail salons are funny, but that is the sad truth at this nail salon, where all they do is talk and hardly pay attn to the job at task-- doing the nails! This girl is cutting my nails, poking and prodding, making things bleed, and not even looking but just looking all around her, or watching tv?! It's a wonder that this huge nail salon with 12+ nail stations is completely empty on a holiday afternoon, isn't it? read more

This is really nice place, I got a full set (white tips + gel), nail art, and a spa pedicure, all for under $70. The thing that I didn' tlike was that I was bounced back and forth because my manicurist overbooked herself. The staff is all really sweet, and thorough with their job. And it's a wonderful quaint little place. My manicurist used new tools, for my manicure, as did my pedicurist. The pedicurist also did this wonderful hot towel massage, extremely relaxing, and helpful.Great place. read more

During the "massage" portion of my pedicure the attendant just sort of lightly rubbed lotion all over my feet and legs...for like 5 minutes. It was strange. And considering how much I wanted to go in and relax, it was disappointing! read more

A co-worker and I went yesterday to get pedicures, We had to wait for about 15 minutes before we could even begin soaking our feet in the "massage" chairs; which didn't work. It wasn't after we started to leave they decided to turn the water on for us. They spend a long time on your nails, and give you a pretty long Massage, feet and leg. But my only gripe is they wear latex gloves with they do this, and my lady didn't use enough lotion/oil so it was like rubbing dry latex gloves up and down my leg for 15 minutes which i didn't enjoy. And if guess if you are allergic to latex don't go here... because that's all i could think about what if my legs break out in a rash and I'm too timid to tell her to take her gloves off???? All in all we spent 23 each because it was 20 for the pedi and 3 for the french tips. They did an OK job, my french i think was too think and they used that weird pink overlay on my friend's toes. If you have time go here but its defiantly not a lunch break activity. read more

What happened to the entire staff? I used to get my nails done by Nikki, who sat at the very end of the tables, on the left hand side. She was really good. Now, I see a lot of new people in and out. (Regardless, they all do an excellent job at my fills and full sets.) Does anybody know? read more

had ingrown toenails removed several months back and needed them to be cleaned up. they did quite a good job and included some pampering for my feet. all for $15. very good deal. read more

Love this place!! First time I came here they gave me a free nail art with my $15 pedicure!! I always recommend this place to someone who lives farther down the peninsula. read more

If you're in a hurry, this might not be the place to go, but if you've got a while, I highly recommend Nail Touch. I got a gel fill for $20 and that's alright with me. The lady who did my nails was very particular about being careful with my thin cuticles and shaping my acrylic so that it flowed naturally on my fingers. She also made sure to correct the old acrylic from the last place I went to, making sure it wasn't lump. So awesome! The prices are fantastic here as well. I didn't get a pedicure, but they have various types depending on your budget and the chairs look awesome. Can't wait for flip-flop season. read more

Not the gentlest pedicure around but the price cant really be beat in the area.

This place is awesome. I got an hour long pedicure for $15. They have different price points depending on the type of pedicure you want. The basic is all I really need. They are clean, they have the nice massage chairs, and they spend a lot of time on your pedicure. read more

Needed a quick mani/pedi and wanted Gel. They did it all in one hour and perfectly shaped. Great results and great prices. Love it.

Spa Pedicure $20 Acrylic Fill $15 Both done in an hour I was not expecting much from this place but it was not bad. It's not the best but not bad at all. The ladies seem nice but very limited English. They didn't have much of a color selection. I may have to bring my own color next time. It's decent place if you need a quick simple fix. read more

I don't understand why there are so many one-star-negative reviews on here. These women do a great job! Linda is the owner, she has a bit of attitude which I believe she should change and be nicer (for being the owner). The BEST pedicurist is definitely Tina, I always tip her +$8. Second best is Sally! For Shellac manicure I recommend Jenny, although she has such a horrible attitude! So therefore I'd say Sally does a great shellac manicure with great personality. Come in. Remember to always pay attention to what these salons are doing to your hands and feet, talk and communicate about what you like, want, and don't like. read more

My favorite place to go to get my nails done. I never make appointments, usually I just come here after work, since it's on my way home. I have ventured off and tried other nail salons (closer to my house, because sometimes I'm too tired/lazy and I wait it out until I absolutely need a fill =X ) but I always end up wishing I had waited and just come here instead. Of all the places I've tried out, this is the only one that has yet to fail me. I believe the name of my favorite manicurist is Thuy. read more

It's cheap! that's why I'm giving 2 stars. I got shellac manicure done for $20, can't beat that. However, this place is hella ghetto!! Not clean at all and hair everywhere! there's two chairs in the front of the shop for haircut, the rest is for mani/pedi. For some reason, I saw hair on the desks for manicure, on the massage chair. Overall service is just so so. Will not come back again. read more

Horrible service!!! It has happen several times when I schedule an appt with Hanna and the lady who write the appt down schedule me with someone else and then tries to convince me to do it with them !!!! Hmmmm NO!!! I schedule and appt with Hanna because I trust her with my nails!!! So sad to let go of my fav nail lady but I can't be wasting my time all the time !!! read more

Nail Touch, also known as "The Nail Place by Costco" is definetly what you pay for. Its cheap, and the service isn't bad. But remember you're paying for cheap service. I loved going there when I was in HS, and every once in a while I still come back- because its cheap and fast. They're open till 8pm (i think) and always taking walk-ins. The ladies who work there are super friendly. Plus they also do hair and waxing. $15 credit card min (last time I was there) read more

It's your average oriental salon, if you're expecting an absolutely flawless mani/pedi then you're at the wrong place. You really do ultimately get what you pay for but that's not to say that I've had some great manicures here! I've been going to this salon for around 3 months now for my acrylics & I really like it there! The women are always so polite & friendly & that's what keeps me coming back. read more

Totally DO NOT recommend this place been here TWICE! First time came in for a refill once she started on me her "appointment" went in late so she stopped working on me to attend her I was there for over 1 hour!!!!!!! Just waiting for her to get back to me. And then once I was going to pay she told me a different price than what was on their board!!! She got all defensive when I told her about the price in the board. Second time I went in for a manicure the board says $12 she charged me 15! And they are very rude and unprofessional save your money and trip do NOT recommend this place at all!! read more

I moved to the city last year so it'd been awhile since I got my nails done here. The service was still very good & thorough. My polish lasted almost 12 days before the first chip showed up. Still very very affordable. Oh and the massage...the massage alone was worth the drive. Nail Touch is still my go to whenever I can make the trip down to MountainView. read more

I have been an "on and off" customer for at least 10 YEARS. I will never be a loyal customer to this salon, please continue reading to find out why. My mom, grandma, AND sister still come here, and we all leave great tips when great work is done. We know Linda, Sally, and Kim the best. My mom got me a gift certificate for my birthday to come here for a pedicure and full set with gel. I made an appointment to come in on Friday 5/23/14 at 5:30. When I arrived and sat down for my pedicure, a lady customer was quite upset and was demanding that someone finish painting her toes immediately. She was extremely rude and irate, and I thought to myself that she acted quite ugly. My manicurist finished my pedicure and was going to proceed with my full set until another young lady that she knew came in to the shop for her nails to be done. The manicurist asked me to wait, and I could not understand why since I MADE AN APPOINTMENT. This incident made me upset, but I quietly sat and waited... and waited. Linda finally came over to do my full set, but DID NOT do a good job. I believe she let the rude customer alter her mood because they exchanged works back and forth until Linda decided to IGNORE her. I asked for gel on my full set, and Linda painted my nails with a top coat instead. I asked her for gel again (because maybe she didn't hear me), and she LIED and said that it was gel that she had painted on my nails. When I asked her to see the bottle, she screamed for me to go and sit at another station to let my nails dry. I was polite until this point because I do not tolerate being screamed at by anyone. I told her that I do not deserve to be treated like that. It was quite embarrassing to be screamed at in front of the other customers. I spent my whole $73 gift certificate to be treated like CRAP. Linda knows better. She knows me quite well. My feet were done beautifully by another manicurist, but Linda did a HORRIBLE job on my nails. They looked awful on my birthday. My mom, grandma, and sister can still come here, but not me. There are too many other nail salons that would like repeat business. NEVER AGAIN will I come here. Another thing I witnessed during my visit was a girl come in for a refill. Linda turned her away and said; "I don't have time." Minutes later, another girl came in for a mani and pedi and was welcomed with open arms, practically. I'm beyond disgusted. read more

DO NOT get your eyebrows waxed here!! Last night, I was in the neighborhood and came in to get a mani/pedi while waiting for the traffic to die down before heading home. The mani/pedi was ok. I didn't get her name, but she has (blue tinted) tattooed eyebrows and eyeliner and speaks a decent amount of english. I was asked if I wanted to wax my eyebrows, that she was going to just clean them up. I said sure, thinking there's no harm in getting rid of a few strays here and there. We went in the waxing room. She had me lay down on the bed and doesn't say anything to me. Next thing I know she started waxing. Typically the wax person takes a look at the eyebrows, brushes it, looks at the shape, and even trims the hairs if need be.. NOPE. She didn't do any of that! She just went in! And did not offer a mirror to look at. I don't know what the heck she was doing. Now I know in my gut something was wrong. She tells me she's done and to look at the mirror on the wall. She totally botched my eyebrows!! They are half the thickness and uneven. One rounds up and the other one is flat and straight. I was too upset to say anything-- as I had already paid for everything (including tip) before getting my nails polished. I should have demanded a refund, but I just left feeling annoyed. I have much regret as my eyebrows take a long time to grow out. She didn't "clean up" my eyebrows, she changed it's entire shape and thickness. Now I'm thinking about getting bangs to hide them, it's really that horrible. Save yourself the trouble and stay away from this place! read more

Nail Touch - Uneven eyebrows! One higher than the other and completely different shapes. - Nail Salons Near Me - Mountain View, California

WARNING! Unless you like cockroaches, DO NOT COME HERE. Plus, the lady that did my acrylics was rushing so they're all different lengths. She let me leave before they were dry, so now they're all smudged. read more

The women who work here are fabulous, but the owner overbooks them. Too many customers and not enough staff at times. I will not return.

I went for a haircut and specifically told the lady not to cut it too short. I even pointed to her how far she will use the razor and that I don't want it too high. She kept shaving my hair like I'm going to military. read more

inexpensive, attention to details, great place. i had "linda" and am definitely going again and again.

After reading the other reviews, I decided to check the salon out. My friend and I got mani/pedi and it was awesome!! They spent so much time relaxing and massaging my legs that I almost passed out - exactly what I needed. The mani was also nice but not as nice as the pedi. I'm definitely going to use this as my main nail salon. read more

I used to think this place was good and agreed with these reviews. But the last THREE times I went, I was seriously treated like they were doing me a FAVOR by painting my toes. They don't really speak English, they have a total attitude (It's not like I'm bugging them - I read) and are just not friendly! Maybe they know me and know I'll come back so they dont' go out of their way to be nice? Either way, I've switched places! read more

Just needed a manicure NOW, you know the feeling. Place I tried to go to couldn't take me for one hour so I left and came here, knowing where they were (next to Costco). Clean looking salon. They were not busy (Wednesday late morning) and took me right away. The lady who did my nails never told me her name. She was the only one without a short white coat on.....maybe the owner? Anyway. She did a good job, not perfect but certainly good. The price was right ($12) and it was completed in 25 min. That, I liked! May come back. read more

No wait even on a Saturday, very friendly employees, take their time, overall good setting. No complaints here, I would definitely come back. My nails are happy :-) read more

Not the nicest nail salon in the area, but it's clean, and the women are very friendly. And for $15 pedicures/$10 manicures, you can't beat it! read more

Went here for the low price, but I wish I hadn't been so cheap. The woman doing my nails cut my finger. I pointed it out but she just said "don't worry don't worry". I was only a little annoyed at the time, but now a day later it is starting to get infected. Typing hurts. I am pretty unhappy. read more

I was tight with my schedule and wanted to get my nails done while I was in the area running errands at Costco. I walk in at 7:45pm when they were closing at 8. They were willing to take me in. The service was great. They were really attentive and nice. I will be coming here again. read more

Nail Touch is inexpensive and you can usually get in fast on a walkup. I've been there many times over the course of the years, usually to take a rest after the Costco campaign. I've had good experiences here for pedicures, but generally pretty bad experiences with manicures. Strange, the same tech who can do a nice job shaping toenails does a horrible job shaping fingernails. And all I wanted was a natural, slightly rounded shape. Cut them too short too, so when I asked the manicurist to round the edges more, they were way too short and they still had ugly snaggy square corners. If the nails aren't shaped properly, doesn't matter if they do everything else right, it's a bad manicure. Don't know why, but my last 3 manicures there were terrible, so I've learned my lesson: feet only. read more

I came here with a friend expecting that we'd be done with plenty of time to spare. Nope. My manicure/pedicures took an hour and a half to complete! While initially, that might seem like an indication that the technician did an especially careful job, that wasn't the case. She simply seemed to drag out each step of the process without attention to detail, and as a result, my nails looked mediocre at best. The whole ordeal was relatively painful and slightly uncomfortable, and my nails haven't even lasted a few days. And while I didn't expect a luxurious experience, it's a little gross to have your hands rubbed with the same paper towel used to collect your nail clippings and dead skin (sorry). Yes, $25 is a great price, but I honestly would've rather spent a bit more elsewhere for a more efficient and pleasant experience. read more