This place could be great if you're very proactive when booking... here's my experience…read more Booked 2 pedicures w/ 30 min foot reflexology, but kept hearing the staff say "30 min foot massage" no matter how many times I repeated "reflexology", and finally resigned myself to the fact that we were just going to receive massages, and that was fine. Reflexology is listed as a service so I'm still unclear with this. My pedicure was fine. The technician was pleasant and I was satisfied. My friend, however, received a terrible pedicure. This technician (I believe she was the receptionist or something) was very unpleasant and discombobulated. She spent most of the time wringing out her long sweater sleeves (that she kept dunking into the foot soaking basin) over my friends feet and complaining. It is also worth mentioning that she kept wiping her nose with her hand and then going back to the feet. Then the massages. My technician, albeit very kind and pleasant, just rubbed lotion on my feet for 30 min with no compression, or even pressure. My friend was luckier in this department and an actual massage therapist came and gave him a proper massage with stones. I was very jealous to see it as we paid the same price & a foot massage was the main reason for my visit- but, it is what it is. Side note worth mentioning: the girl with the wet sweater sleeves literally came back and interrupted my friends massage to complain about a gift certificate to the massage therapist (issue involving another customer), literally halting my friends massage for almost 4 minutes. Lesson I learned and why I'd give it another shot: if looking for a legit massage, ask for an actual massage therapist. This therapist's name was Clara I believe *and my friend claimed she was legitimately good. Some other positives- the place was clean and beautifully decorated. Manager seemed tentative. Most of staff was engaging and pleasant.

Honestly, a complete disaster. I asked for the design in the photo and they did something…read morecompletely different. It was messy and not even remotely similar to what I showed them. They charged me $95 plus a $20 tip, and I felt like I was basically forced to leave the tip. If I could give it negative 10 stars, I would. Definitely would not recommend.

I've been to this salon twice now, and both times I've been overcharged for services I didn't ask…read morefor -- and it honestly feels like they hoped I wouldn't notice or question the bill. The first time, I called ahead to ask how much gel nails would be and was told $45. When I went in and got them done, the final bill was $120. When I asked why, I was told it was because I got chrome -- which I didn't. Then the story changed to it being because I received a massage. I was never asked if I wanted a massage, nor was I told it would cost extra -- let alone $80 extra. The second time, the same thing happened: services were added on that I didn't ask for, and when I questioned the total, she panicked, clearly realizing the mistake, and offered a discount for next time -- which doesn't make up for overcharging me in the moment. This place consistently adds on charges without transparency or consent and then can't get their story straight. I highly recommend getting your nails done elsewhere. You deserve to not be charged for services you didn't receive or ask for.

Unfortunately, I'm really disappointed. Within 24 hours, four nails popped off after my…read moreappointment. This wasn't normal wear and tear--basic daily activity. I went back once already, so this happening again points to a prep or application issue. I expected better quality and durability, especially for the price.

I came here for the first time by my sister's recommendation. My sister is a regular of this nail…read moresalon and is always serviced by Kiki (unsure of the spelling). I scheduled an appointment over the phone the day before but you can also book an appointment via the Yelp! App. They're very nice and will patiently answer any question you might have about pricing, hours, covid measures and etc. There is a parking lot a few stores down which is where I parked. Super convenient although there were not that many spots available at the time I arrived which was a little before 12:30 pm on a Thursday. If there are no spots available in the lot, there is street parking available. So as of 7/23/20 the date of my first visit: There's a sign posted on the door which tells you to wait outside, someone will open the door for you. Connie herself came out to greet me, and she was super hospitable and noticed that I was a new customer which is a good sign that she pays attention to her clientele. Due to coronavirus, they are taking extra precaution so she'll take your temperature and ask you to read and sign off on a sheet of paper asking you if you've had any related symptoms, come into contact with anyone whose been ill or showing signs of illness, and if you've traveled recently. Once you sign and write down your phone number, you'll be allowed inside. They also give you a face shield for extra protection which of course you get to keep. All of the nail stations have a plexiglass divider between the tech and customer. The pedicure chairs have tall dividers as well between every chair to protect customers sitting next to each other. All the station's seats are covered in a new sheet of tissue paper or plastic wrap. They also use new tools for each customer. This salon is taking the pandemic seriously and I was impressed. I have so much respect for that kind of attention to detail and concern for their staff and customers. I was initially going to rate this place with only 4 stars but with the measures they're taking during this pandemic, their efforts are above and beyond everywhere else I've seen so they've earned the full 5 stars in my eyes. I applaud and thank Connie and her team for providing a sanitary, and worry free experience during these times. Since I told Connie who my sister was, she gave me the same nail tech which was nice since it was my first time there and my sister's nails always look great when I see her so I knew I'd be in good hands. My sister told me that Kiki pays attention to detail and double checks her work. Kiki was super sweet and nice to me, she helped me choose a color and then went to work straight away. I haven't gotten my nails done since the end of last year and so my cuticles were in pretty bad shape. I was nipped on two fingers but didn't notice until she sprayed alcohol on my hands towards the very end which is when I felt the sting. It wasn't a huge deal to me because I didn't initially feel it and hours later as I write this review, it isn't bothering me. Kiki did a wonderful job painting my nails, even the edges which I can get so particular about, are perfect. If you're also new to this salon I'd recommend requesting her as your nail tech. She's very gentle and approachable. I was in and out of there after 45 minutes. I received a regular gel manicure and had my eyebrows waxed. There was a manicure station wedged into the wax room which was awkward as we interrupted the nail tech and customer there. But Kiki cleaned up my brows and gave me a nice natural shape which I love. She'll double check and ask you if you're okay with the temperature of the wax and also ask if you like the wax when it's all done. With regard to their waxing services, I was told over the phone that only eyebrow waxes are being done, no lip. I'm assuming nothing else below your eyes is available for waxing right now. My first visit was a huge success and if I lived in the area, I would become a fast regular. Their prices are competitive and on the higher side. I'm originally from Brooklyn so these prices are more on par with Manhattan nail salons that I've experienced. For example, a new UV gel set for short nails start at $80 here while my salon in Brooklyn starts at $71. So the price difference is about $9-10 more expensive for their services. But considering the neighborhood they're servicing, I find it pretty fair across the board. I checked in on the yelp app and there was a 15% discount for new customers only which they honored. My bill was $47 (gel mani+eyebrow wax) and after they applied the yelp discount, it became a flat $40. By the way, they also give you a punch card. After 10 visits to the salon you earn a free manicure. I had a pleasant experience and plan on returning the next time I visit the area. Absolutely would recommend trying them out! Their massage chairs looked SUPER comfortable and had I been wearing sandals instead of vans, I would've asked to also get a pedicure haha!

10/10 this salon is clean, affordable, quality, and very friendly!! I haven't gotten my nails done…read morein years and now I won't go anywhere else. They know what they're doing!!

Why are quality nail salons so hard to find in Westchester?? I found Cindy's on a whim when looking…read morefor a new spot to get a pedicure. The prices are very reasonable for great service. I thoroughly enjoyed my spa pedicure! I appreciate that you can pick from callus removal or a massage. You don't always need both and the price reflects that. They take their time and I don't feel rushed out of the chair. Would definitely recommend!

When a business says "spa pedicure" I expect a luxurious treatment. I don't expect overly greasy…read moreand chemically products and to be wrapped in Saran Wrap. Literally. Yes, it's a real challenge to find a true spa pedicure in Westchester. Yes, they were clean. Would be okay for a standard pedicure but not for a true, relaxing, spa-day.

Jen was amazing, she was a pro at applying the gold leaf art and the small gem for fun! Bubble bath…read moregel here. Next time we're going to get more creative

If I could give this place 0 stars I would. I don't know why I continue he's going here after being…read moredisappointed multiple times. I guess the convenience to the distance from my job. However, the shape...let's start there. I asked for almond shape which I already had. All she had to do was file. I asked her to fix the shape three times and this is what I ended up with. It looks like I have press on nails! And the cherry on top was that she put the base coat as my top coat and fought with me saying she didn't. Finally another girl came over to fix it and believed me because the base coat wouldn't dry. At the very least they should have offered a discount but didn't. I am so displeased. Save your money...there are many places cheaper and do 10 times a better job.

Love this place! Vibes are wonderful, calming and soothing. John is very diligent and spends time…read moremaking sure you feel comfortable and nails look great. Great location.

The best ever. If you are a loyal customer, John will make sure to get you in at the time that…read moreworks best for you and always pays close attention to detail. I had to move away and miss getting my manicures done by him. John did it right. Great price, beautiful manicures, fast and professional service.

This is after a pedicure with Lily hopefully I don't get an infection she was very rough even after…read moreI told her it hurt and it was burning totally disappointed and cannot recommend or will I be returning

Great spot hidden up on the hill. You can't see it from the street…read more The place is larger than most nail salons so you don't feel cramped even when they are busy. All of the staff seems friendly. I moved to Greenwich recently and they definitely don't know me, yet they all say hello. I got lucky my first time there and was assigned Lilly. She does a great job! I'm very fussy about my nails and I am so happy I found her.

This place is a gem! The studio is clean, bright and welcoming, and the team that works there is so…read moreinviting! Willow did my nails and eyebrows and she knocked it out of the park. She let me try all the colors I wanted until I found the perfect red for me. I never felt rushed or like she was annoyed with my indecision, which is a nice change from other salons. The nail polish is natural(?) toxic-free(?) I'm not sure, but I noticed that there was no chemical smell, which is really nice. My pets appreciated that when I got home. When Willow did my eyebrows she first looked at them while I was sitting up and we spoke about her plan. I have notoriously wild eyebrows and it's very difficult to get them right so I often let them grow out after someone has gone too thin, or misshapen them. That was the case when I went to Violet- they were fully grown and bushy, and you can see the fantastic result in my photo. Willow is clearly very experienced and great at what she does. I'm so happy this place exists and is right around the corner from me. I'll be back!

Service was good, clean and modern environment, staff and the owner are super friendly. Loved the…read moreviews of the waterfall. Highly recommend!

Great service and quality work for both nails and waxing. Beautiful waxing / treatment rooms clean…read moreand welcoming. Will come back again when in Greenwich!

I have only ever gotten my lashes done by junior stylist Kayla! She did my yumi lift for the first…read moretime and is the only one I let touch my lashes. She has a lot of experience and always tells me what she thinks is best. Trusting my lash tech is the best feeling. Plus its always a good time hanging with her during my appointment. Big fan of Kayla!

I have been receiving services for over 5 years now. Their staff is top notch, they provide…read moreoutstanding service and skill. Both the spa and salon I highly recommend. Wonderful, and cheerful group of professional, they go above and beyond to make sure your experience with them EVERY time is Amazing.

I went here to see my usual nail person, Nicinha. She is amazing!…read more I also saw Eduardo for a blow dry, he was amazing giving me a brow dry with body and movement. I hate flat hair! Give both of them a try