BEWARE!!!
My friend and I were looking for a mutually convenient location to catch up while having our nails done, prior to a teacher conference.
My friend called and scheduled an a appointment for two pedicures and two full sets for 3:45 PM.
She arrived first and myself second...and I even went to the bathroom.
They started on me first at the pedicure station. My friend was assigned to the pedicure chair next to me where she was basically neglected during the first half of my pedicure. Finally, she was serviced when her water was cold and her nail tech kept stopping to do various things.
While getting my pedicure, another tech was working on my full set. My friend was still waiting ...I asked if we'd be fine by 6 and she was very reassuring with her words.
Long story short, our half ass pedicures took from 3:45 to about 5:40 due to all the stopping even though we had an apt and they didn't have time to do my friend's full set.
And mine are horrible. She didn't clean and lay the powder probably so nails look like they have bleach spots. I asked her why it looked that way and she stated that once the top coat goes on, those spots will disappear....6 comes, we have to get to our conference and she basically says we have to pay full price and get it fixed but we didn't have the time ....she accused us of trying to rip her off and her staff and other customers were mocking us, laughing, and even trying to record us. I ended up calling my best friend to translate in Vietnamese over the phone and they were still unreasonable.
She offered me a discount on my next visit because it would be fair to do a partial refund....what kind of remedy is that???
I would never ever return to this "nail shop" as they are liars, extremely unprofessional, and careless.
So $90 in nails that took over 2hrs even though I had an apt and a set time frame which was discussed and I still have to go to another salon to get them fixed. read more