high quality customer service and work. I was completely satisfied with my cat eye mani and pedi. I did not feel rushed like other places, so I would definitely recommend! read more

Great service, Tiffany is my nail tech, she's great PERFECT, not heavy in the plowed overlay, not that think nail look. read more

Nails By Kati - Perfect, not to much powder, not that thick nail look. Very professional. - Nail Salons Near Me - Pasadena, Texas

Best place ever! I've been getting my nails and eyebrows done here for 17 years now...Ann and Tiffany are the best of the best!!...I would not go anywhere else Now they have added an eyelash tech which is amazing..Amy is super sweet and made sure I felt comfortable the whole time.... I highly recommend this place read more

i have been coming here for a while & they never let me down. They are really respectful & nice. the prices are also really good

If you are looking for a relaxing manicure/pedicure experience this is NOT the place for you. It's full of kids screaming & running around ALL over the place. A typical wait time is 30+ minutes, and the average mani/pedi takes about 3+ hours. The nail quality is just okay, and that's after you ask them to clean it up. The prices aren't too bad, but I've noticed they reuse opened packages of what should be sanitized nail tools. There is 1 lady who does good designs on full sets, but she's by appointment only. read more

Nails By Kati - Pricing listed on the wall - Nail Salons Near Me - Pasadena, Texas

Waited an Hour and 15 minutes for just a pedi and left ! The customer service is bad and they need a system a sign in or something . The ladies would just get anyone and the ones that were there first were being skipped ! read more

I've always came her for Lily! She does the best on my ingrowns! She takes her time and always takes me in last minute!

Worst place I ever been. The lady was so rude I just ask for something simple in black and they just got me a horrible, messy work.

Lisa is great. She has great attention to detail. Call and make an appointment with her. She's awesome.

Lisa does the best toes compared to everybody else that works there more than half of the staff does a half ass job but expect for you to pay full price....Ann and ivy are great they do excellent nails and pedicures the rest of the technicians suck...I've been going to ivy and Ann for a long time off and on since before they moved to this location so a total of about 14 years I'm giving them 4 stars because theese 3 ladies make up for the other sorry ass people that work there with exception to another girl whose name I haven't cought.....but if they didn't work there I'd give them one star and I definitely would not be a customer....with that being said the new owner did raise the price but it's only worth it if you go to the mentioned lovely ladies if you go to any of the other employees that work there prepare to be highly disappointed they either do your nails crooked or are all different lengths or extra bulky/too thin you get the pic...and the way they do pedís don't get me started.....so with all that being said I would only recommend Ann, Ivy, or Lisa.it's always packed but you'll notice the sorry ass employees just standing around gossiping until Ann or ivy tells them to take the customers so be prepared to wait....not trying to be mean just telling the truth sorry not sorry to the bad employees with bad customer service skills and work ethic please do better thanks read more

So disappointed i was their costumer for over 9 years. I was there waiting for 45 minutes, there was hardly no people and i was ignored the WHOLE TIME!!! Very disappointed not only did they lost me but my whole family! read more

I've been a customer of this salon for about 6 years for nails and eyebrows. They have always been kind but the last time I went there was a new girl working at the front desk area who was so loud and rude. She was hurrying all of the nail techs, asking customers in a rude way what they were waiting for. I'm only giving 3 stars because I love how Ann leaves my eyebrows, but I won't come back to do my nails here. read more

The service here is impeccable! Came in with a friend, without an appointment, and we were taken right away. The lady doing my pedicure was very sweet, and really took her time. She also didn't pester me with add ons, like other places I've been to. While waiting for my friend to finish her manicure, I was offered a bottle of water. They really go above and beyond to take care of their customers. I'm overjoyed with the fantastic service and great price! I will definitely be coming back here! read more

This place is ridiculous, I've been coming here for years. At first it was okay and it was a convenient distance from where I lived. But it's complete trash! I walked in and I stood there for 5 minutes and nobody acknowledged me. So I just assumed everyone was busy and went to have a seat and waited. I sat for maybe 15 minutes and the ladies that work there would pass by me and not say anything knowing I had just walked in. So when someone passed by again I asked how long it would take to get my eyebrows done. She looked at me and said "oh ok" walked away and started speaking her native language with the other ladies. I sat there for 45 more minutes waiting and nothing. I just got so flustered and got and walked out. It wasn't until I was basically out the door that they all wanted to acknowledge me offer me water and ask me what I was in for. I just left, it was a waste of time honestly, never again will I go to this place. read more

Worst experience ever! Went in the workers were goofing around no big deal until the little girl next to me and I seen the end results. My white tip on both feet and hands looked as if a kindergarten child had painted! Her not only nails but fingers were painted. We both ask for them to remove. They began talking rudely about me and the other customer of course they didn't think anyone understands. And then the guy out burst "the little shit should have told me before I finished". Really that little girl was a CUSTOMER! He's the professional at least I thought they were until I seen the results!!! They charged me $25 to screw the length of my nails and thin them out by removing the mess they made. There are so many other choices. I would recommend somewhere where they at least respect customers. read more

WORSE EXPERIENCE EVER! Went with my daughter and only one technician asked what we wanted. Not only did she not speak English but her accent was hard. After several attempts to understand what she was saying the other technician next to her spoke up and told us. (Wish she could have done that from the start especially if she knew she has trouble communicating). So my daughter gets the one that has the heavy accent and I get the one that speaks English. Everything was fine until my technician cuts me. Lets say I was bleeding for more than 10 minutes! What made it worse she starts talking & laughing with the other technicians but at the same time keeps looking at me. I know for a fact I was involved in that conversation! I understand nicks and cuts happen but a good technician would have handled that better than what this lady did. I'm just glad my finger didn't get infected but NEVER AGAIN will I be going back! Even if it was free! read more

Worst experience ever!!! They keep you waiting and they don't even keep track of what customers came first! Also they had awful service.

I absolutely love this place. I've been a costumer going on ten years. I try other places that are closed to my home but no one compares to the way Jenny does my nails and pedicure. She always remember how everyone likes their nails done. I've only gone to Jenny and I always have to call to make an appointment with her because she is always busy. I've never gone with anyone else but every time I go everyone's nails and pedicures look great. Every chair is usually full, which is a sign of great work. I highly recommend this place.they are usually busy so I would say call ahead and make an appointment. read more