****EDIT 12/09/25**** I would like to come here and edit my previous 1 star review back to 5 star…read more The manager Dana called me right away to correct my nails and apologize for the service and let me know the issue had been addressed. I appreciate any business that contacts their customers and takes these issues seriously. Thank you Lalla's. I have been a loyal customer for over a year and I only come to Lala's but today will be my last. The tech who did my chrome full set manicure in the front was very rude. I am so nice to everyone and she just didn't want to be there. Bad attitude just because I was asking questions. I don't get my finger nails done often. She cut my cuticles twice and made me bleed, used a large and painful tip on the drill. She didn't apologize for making me bleed and then when my nail accidentally bumped the nail dryer she loudly said "UGH!" And Rolled her eyes. So embarrassing. I have never been treated this poorly by a nail tech. I was still nice enough to tip her but I shouldn't have. She has ruined this salon for me. I expect Lala's to hire much nicer people for the prices they charge. I'm so upset. The nails look okay I guess. I just wanted to hurry and leave. I don't know her name but I'm sure the owner can check the cameras. Today at 4:00pm

One Star. Things…read morestarted off well--the space looked nice, they soaked my feet, and I appreciated the complimentary Thai iced tea. I specifically told both the host and the nail technician that I wanted my cuticles pushed way back and my nails cut very short. They said they would. Two days later, looking closely, the job just isn't good. My nails are still long on the sides, they snag on my bedsheets, and the cuticles barely look touched. For a $32 pedi (plus a 20% tip), that's disappointing. This was my first and last visit--I don't recommend this place.

I just Love Kim and her designs!!! She never disappoints!! She does a fantastic job on my finger…read morenails! I have gone to many places, but she Always does a Beautiful job!!!

I needed something to do while my son was at the skatepark nearby. Saw the reviews and figured I'd…read morecheck this place out. It's not luxury but they do a good job and are very detail oriented. I wish I didn't get the design because it just isn't quite right, but it's mainly because I wanted thin lines and I just don't think they could do that. The husband and wife are friendly and considerate tho and I really appreciated that. If I'm in the area again, I'd come back and just not get a design. Because honestly they listened exactly to what I said and didn't push their ideas on me. Also the husband making sure I always had a fan on me was super nice.

They are back yes have not done my nails in a year and just randomly called and they answered…read morecan't wait to go get my nails done it's the best place. The environment is amazing they don't rush their work . Will be posting more pictures soon.

Very nice people and such beautiful work! They take care of each individual client and are so…read moregenuine and gentle. Pricing is also very nice and reasonable. The location is very clean and has a nice vibe.

These people are sorry as hell…read more Last week I spent $45 on nails that they messed up on and told me to come back on a Monday which I did and then told me to come back on Tuesday since they were booked to get them fixed. They ended up fixing my nails and charging me another $45 for a full set . When I confronted the lady she told me she could only fix a few nails for free but still charged me for a full set of nails makes no sense right? And then I told her you tell us to tell you about your services and if we are happy with them or not that you guys will fix it? Then when customers tell you that they're not happy with your service they get all mad and blame you for their mistakes. I have witnessed this myself multiple times with other customers that have been in there. You guys are wrong and you know it you do not treat your customers like this especially ones that come back and are loyal. Please do not respond to this message or any other messages that I have left reviews on all I ask is that you refund my money for both services that y'all messed up on.

I love this place!! Did a really good job on my nails and pedi and they were quick! Love my nails!read more

Really bad service, The color on my toes looked old and cracked, the edges full of paint and for…read morethem "they looked good" as if they were going to look bad, not me. They always say the same thing just to not fix the mess they do.

Service has decreased over the past 4-6 months. It appears their service depends on how much money…read moreyou spend

Great service, Tiffany is my nail tech, she's great PERFECT, not heavy in the plowed overlay, not…read morethat think nail look.

Best place ever! I've been getting my nails and eyebrows done here for 17 years now...Ann and…read moreTiffany are the best of the best!!...I would not go anywhere else Now they have added an eyelash tech which is amazing..Amy is super sweet and made sure I felt comfortable the whole time.... I highly recommend this place

My overall experience was very unpleasant. I feel as if the greeting was not very customer service…read moreappropriate. I felt rushed and the customer service period is just horrible. Can they do nails? Absolutely the nails are beautiful but the customer service I will definitely recommend that they work on how they approach their customers when entering their establishment. I definitely recommend that they keep the attitudes to themselves and not towards the customers when they ask a question also I was able to get a drink and I asked the young lady for another one being that at my normal nail shop. They don't mind how many you have so I didn't think it was a problem and she responded. You have to pay for it. Nowhere is it located on anything in the establishment that you are only limited to one drink but my nails are cute. Thank you.

I hadn't been to this place since 2024 due to a brain injury that left my left side completely…read moreparalyzed. I was a bit nervous coming back, but Moon made me feel so comfortable. She treated me with such respect and knew exactly how to handle my specific needs with care and patience. It's rare to find someone so attentive--she truly made my day.

I tried to trust the process but the process didn't trust me. Picture says it all, it was not a…read moregood experience

Very Friendly Staff! Great Service! I come here constantly and have for a long time.read more

Pedicure done by Mai. She left my little tootsies feeling good!…read more I've been coming to Fairmont Nails & Spa for YEARS, and I've followed Tommy and Yen whenever they've moved for 20+ years. They work 6 days a week and are always consistent. They take the time to get to know their customers and they have a huge number of regulars. I don't even have to tell Tommy how I want my nails done. He already knows, and when I went through a phase where I wanted something different every time, Yen put her best creative foot forward and never let me down. The ladies that do the pedicures are all great and friendly. We have conversations about their families and ours. We discuss our vacations and plans. It's an open area with a spa-like atmosphere. There is a separate room for waxing and they have contemporary music playing, while the TVs show whatever talk show/news is currently on with subtitles so you know what's going on. I have zero intentions of going somewhere else for my manicures and pedicures. When you have a good place, you don't leave.

This is a clean, quiet environment. The quality is excellent! Such a quiet, caring spot to unwind…read more Recommend this with highest marks