Really bad service, The color on my toes looked old and cracked, the edges full of paint and for them "they looked good" as if they were going to look bad, not me. They always say the same thing just to not fix the mess they do. read more

I got my nails done and about five days later the pinky nail fell... I called and was told that I could come to fix it, mind you it had not even been a week. I came in to get it fixed, and was told that I needed to pay five dollars to fix the nail, (was not told that over the phone) I immediately stated that I was not going to pay for the fix because never in my life have my nails fallen that quickly. They easily last 2-3 weeks, so 5 days was ridiculous! They then told me that the next time the nail fell before the time frame of 7 days, I could call and ask to send a picture of the missing nail which I didn't know was something I could do cause there's no sign anywhere stating that, so I easily replied with "ok, I didn't know I could even do that" and she responded the smirkiest comment AND with an ugly tone "well now you do" heeeeeck no"! Instead tell your workers in a smirky tone to do a better job, not me. I work hard to pay for a set that is going to LAST, press-ons even last more than 5 days pfffffft!!! Anyways, the nail was fixed and no charge (just this once) and it only took like 6 min or less to fix it. That's just pure greed at this point.... proper customer service would have been to apologize for the nail falling so soon and for the inconvenience of me having to return, and then just fix the damn nail for free. I can understand if I'm constantly coming in with the same excuse that my nails are falling soon, expecting them done for free every time, but this was literally my first time in many years that I've been coming to this nail salon. They should be a little more loyal to their customers, just the way they expect us to be loyal to them and continue coming for services here. I have recommended this nail salon to my mother-in-law, my two sister-in-law's, my coworkers who I used to work with, and many other friends. I am very disappointed. read more

Quality Service, Customer Service Oriented, Friendly and Attentive to Details. I Compliment Kathy because I am not just another Customer; Respected and genuinely concerned.... Working under intense stress last year, Kathy massaged the upper neck area. She sensed the tension and Touched me in a Positive and Necessary manner. The Human Touch! 4-year plus tenure at LV Nails. I work on the East Coast; I commute to Houston TX (home) to receive the BEST from Kathy. Highly recommend this Operative. read more

LV Nails - Lady Magnificent - Nail Salons Near Me - Pasadena, Texas

Service has decreased over the past 4-6 months. It appears their service depends on how much money you spend

Like to come to this place because it's close to my work. For the most part it usually isn't too bad of a wait. But sometimes I go and it is like a party in there! I have made the request of getting my nails done chrome the last two times. It seems as if there is something that's challenging for most of the technicians but there is always one who gets it right. I will continue to go here because of the convenience in relation to my job however, I'm going to have to pick one person to do my nails in terms of having chrome. I would NOT get my eyes brows waxed because I have watched them dip the wooden stick in the same wax over and over again. I know that you are supposed to get a new wooden stick every time when you wax to eliminate the transmission of germs. And with everything going on right now due to Covid, I just think they should really make sure they don't do that. But I've see. It happen many times (not on my face tho!) read more

LV Nails - Chrome nails! - Nail Salons Near Me - Pasadena, Texas

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Under new management and its quickly going down hill. The level of service is sloppy from appointments to nail care. Its disappointing.

I've always came here and i loved it, the main lady was always so attentive. They are currently under new management and it sucks! I came here and the girl didn't use clean, sanitized tools, she was using her own tools. The service was fast and my pedicure did not last more than 2 days Also the towels she used on my legs stunk like they had been sitting in water for days. I had never had a bad experience here until now read more

The two stars are only because the pedicure was okay now the nails mannnnnn!!!!! I wanted them to fix one nail ONE!!!! I understand that ya'll are busy and I understand that there is Alot of people but pay attention to the person you are working on!!!!! The lady working on my nail cut my nail did not even ask me!!! Then she started filing and filing and filing!!! And cut my finger and all she said was oh and chuckled like WTH then she left and left my nail as it was!!!! NEVER AGAIN ! read more

LV Nails - Pedicure - Nail Salons Near Me - Pasadena, Texas

Four stars only because not accommodating us with chairs to sit. I had to find some for my mother daughter and I. My daughter got a plain manicure. And, my mother got a $25 pedicure and a full set of nails. She asked for coffin style and not to thick. Emily did great and she is fast and good quality of work. Finally my mom found a place where she is happy with the final result. Plus very good pricing! read more

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Van is the best pedicure tech on earth!!! She has a gentle touch, but she makes sure you leave looking clean and trimmed. She is super patient and super sweet! They do nice nails, but I have a phobia about my feet, I hate people touching my feet, but she is awesome. I highly recommend Van! So I get my nails done there because she does my pedi read more

I went to do french tips but the lady who did it made the nails look so ugly that every nail had a different shape and size. But when I told them they acted so rude that I just walked out from there.I used to go there and everytime they did a good job but now they are hiring inexperienced and unprofessional people.its not worth your money. read more

First and last time coming here I got questioned for 5 minutes on why I didn't want to get shellac like what??never have I been pressured into getting something I didn't want! . It was so embarrassing and had no choice but to say yes. So greedy and money hungry. read more

Linh Linh and her staff are really tentative. They never dissapoint me. Always doing an amazing job! *With the covid situation they are taking precautions and taking customers by appointment only. Don't get discourage if they tell you they are busy because they really are and are short staff at the moment. read more

LV Nails - Shellac mani & pedi - Nail Salons Near Me - Pasadena, Texas

I was customer for 7 year ago I went to get service on 02/05/22 and it wasn't good I came back next day to fix a nail. and the ladies were upset. they didnt give me a good service it was my last time Coming there read more

Always with a negative attitude. They do something wrong and when I let them know In a friendly way they change the personality and start being rude. I've been coming here for four years and I don't know where every other people change there's new employees and they're all rude, so I really recommend not going here no more. read more

okay I'm not from this area but I move my whole schedule just to come here! they've done my acrylics great every time and for a good price! will def be coming back, they also have a great selection! read more

LV Nails - acrylic nails - Nail Salons Near Me - Pasadena, Texas

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Came in for a simple pedi just to check it out. Fast service and they did a good job on my French pedicure... the line was a little too thick for my taste and when she asked, I said "it was fine" but the lady noticed my uncertainty and expressed it was okay and she was not trying to rush me (even though there were plenty of people waiting and I was only getting a $20 pedi) Decided to come back to get my nails done for a wedding. I chose the $75 swarovski set. I did arrive 30 minutes before opening time and they started me within 15 minutes. My technician was super patient and did an amazing job!!!! Highly recommend! read more

LV Nails - Nail Salons Near Me - Pasadena, Texas

Tea did an amazing pedicure even after this pandemic time my needed TLC I was not disappointed. However my manicure was not so amazing. I don't know what her name was I wish I did because I don't want her again. She cut my cuticles on 3 fingers. Very disappointed in the manicure. read more

Make an appointment with Emily. New set, still amazed. Posting photos of a couple day old set, however wanted to show work. read more

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Long time loyal customer. Been going here for the past 2 years. I don't know what has changed but the past two times I have gone I was not spoken to when I walked in, I sat there for 10 minutes before leaving as I understand they were very busy. Good for them I thought. Today I walked in and was immediately greeted and asked how they could help. I asked for a refill. I hoped to be in and out since it was empty, I stood there for 5 minutes was not told to sit anywhere or any of that goodness so I sit down and nobody comes up to me. I see other nail techs not doing anything but they where still too busy. 15 minutes later I am told it will be a minute before they could get to me. I just said. No got up and left. Done with this place. Uneven nails, never complained Cuts almost every time, never complained But to absolutely ignore your customers when your doing what looks like nothing... read more

Linda did an awesome job!! I've been going to this place for a long time and I've let everyone pretty much do my nails and my pedicures, all of them do a great job. I've been going to them since they first opened... and I don't plan on going anywhere else. Thank you lady's. read more

LV Nails - Nail Salons Near Me - Pasadena, Texas

I live in Humble and my good friend lives in Pasadena. One weekend, she brought me here since I needed a full set and pedicure. They did an awesome job and were very nice. Today I came back for a shellac manicure and pedicure and was very pleased with my service. They're always very polite, have lots of patience and do a great job. On top of that, their prices are very reasonable and the techs know what they're doing. I'll definitely keep coming back. read more

LV Nails - Shellac manicure. This is my second time here and I love their work. They're very polite, have lots of patience and always do a great job. - Nail Salons Near Me - Pasadena, Texas

My shellac nails chipped in 5 days , went in to fix them and they told me I didnt get shellac.. first time I asked for shellac so how am I supposed to know the difference? They said these were just powder as if I had done something wrong... I ASKED for shellac... why is that my fault that I have powder? They tried to get me to get a refill when these are supposed to last 3-4 weeks from what I have read. All I wanted them was to fix one main nail that looks horrible. The way they treated me today is unacceptable. Shocked that these people have the rating they do. I also live 3p minutes away and stopped by when visiting family drove back here just for this same color... unbelievable. read more

I love this place! The owner is nice and does a great job. They know how to do designs also. I like that they are friendly too. read more

LV Nails - Nail Salons Near Me - Pasadena, Texas

Definitely not coming back. I got two nail infections after coming here. Bad service and rude staff

They always do a great job, you don't have to wait long, if at all, and their prices are reasonable. Genuinely friendly. read more

LV Nails - Thank you for a wonderful nail job! - Nail Salons Near Me - Pasadena, Texas

First time coming here today, and I found my new spot. Everybody was so nice and welcoming and they did a good job on my nails and pedi! I will for sure be coming back! read more

LV Nails - Nail Salons Near Me - Pasadena, Texas

Felt comfortable walking in Sunday Morning with my appointment and being first customer, but 30 minutes latter people started coming in non stop halfway thru my services shop was full all pedicure chairs where full and Nail stations had customers too, not taking any kind of precaution with Covid19. Definetly not coming back, pedicure was not what i had asked for or paid for but didn't compliant, all i wanted to do was just leave. read more

First Nancy started cutting my nails down without asking. I just wanted overlay. Then, I saw a green spot on my nail. I asked about it and she said to cover. I have a fungus and I got it there. I asked if she had anything to treat it, she said no. The way that she brushed me off really made me angry. Will not return. read more

been going there a long time -- service has decline --they are rude --don't care about customers -- don't go there try some place else

Came in to get 2 full sets, 1 shellac mani, and 3 pedicures. It was an hour before closing time but they still took us anyway. I sat waiting for someone to do my pedicure for at least 20 mins, long story short they were rushing and really didn't want to soak off our previous sets and do a new full set which then they suggested refills. My daughter was asked if she wanted to soak or have her old set ripped off (I'm guessing to save them time) I asked for them to be soaked off and decided not to get full sets. I'll go elsewhere. To top it off the girl that did the soak off on my daughter over filed her nails so bad. She only had one set before this one. I cannot stand poor customer service. read more

LV Nails - Nail Salons Near Me - Pasadena, Texas

First time here, terrible management, the prices are cheap but not worth the hour and almost a half waiting time. The lead manager was very rude after I told her I've been waiting for a while and she attended someone who get here AFTER me. There's not enough employees for serving people. The place could be a bit more clean but overall you get what you pay for. If you'd like a good service and a wait time that won't be too exhausting, wouldn't recommend this place. read more

I come to this place a lot. They are nice, polite and careful. Great costumer service. And always do an awesome job. An appointment is not require and they have plenty of staff so you won't have to wait forever compare to other nail salons. read more

First time coming in and they are my new go-to nail salon in the Pasadena area! I was taken care of right away by Sophie and she did an amazing job with my shellac manicure ($25). She didn't talk to me (which is what I always prefer anyway) and she didn't talk too much to her co-workers either. The place is rather small but it wasn't crowded when I went. I came on a weekday during lunch time and it was just me and 3 other customers. One thing I didn't appreciate was the towel that I had to lay my hands on. It was dirty and had nail polish stains all over. Also, the strong chemical smell kind of got to me as well but thankfully I was in and out in 35 minutes. The nail salon that I frequent doesn't have a strong chemical smell so that's one thing that bothered me about this place. One thing that I've never experienced at all of the nail salons that I've been to is that they have punch cards here! After a certain amount of punches, you get $15 off your service. I've never been to a nail salon with a punch card system so it's nice that they do that here. read more

Love my nails!! The lady doing my nails was very patient for my nails were a process having to place the foils on them. I love everything, from the shape of my nails to the design. This nail salon is one of the best in Pasadena they have a lot of different designs and know what they are doing especially with the different nails shapes. read more

LV Nails - Nail Salons Near Me - Pasadena, Texas

DO NOT RECOMMEND!! VERY BAD SERVICE!! the ladies are all rude and kept rushing me to choose a color also cut me twice while doing my nails! the place is very dirty if you're trying to get fungus on your feet and hands this is the place to go! very expensive prices for this dirty ass place and rude ass ladies!!! not worth it go somewhere else ladies!!!!!!!! trust me this place is nasty read more

If you're looking for a great person to do your nails go to this place and ask for IVY! She amazing read more

LV Nails - Nail Salons Near Me - Pasadena, Texas

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Very disappointed expected better and some of the employees need training with customer service I got a refill I told the nail tech the color she was using was light and you could see the difference of the new powder and one I had on from before so I asked if she could apply another layer she got an attitude with me and started to place the new powder on all lob cited not evenly covering the whole nail she then began to file super fast and not how she was before she seemed to be in such a hurry like there was something else she needed to do if that's the case then her management needs to be better at scheduling out and delegating work so that the employees may have there time to eat or do whatever needs to be done before getting the next customer and giving them attitude I still left her a tip for her work because she did finish the job but I was not satisfied with how she was being towards me or how my nails came out read more

The staff is extremly friendly. Except the owner. She is always rushing you in and out. She is always offering drinks to everybody except me lol. Maybe she took it personal since I dont let no one else do my nails besides Linda (she is my favorite) She does an awsome job. If it wouldnt be for her i would of not come back. On pedicures i still havent been 100% satistfied yet. But overall I would say this place is good! read more

1st time here, very nice they welcome me as soon as I walked in, and the nails they did a good job. no pressure if I wanted any thing else like other salons. read more

LV Nails - very clean, nails not messy all all, the design a lady name Linda did it, she was fast. - Nail Salons Near Me - Pasadena, Texas