I've been going to Nail lounge for almost 3 years. Let me tell you I am not impressed easily. Came to this area 3 years ago and this is the best service and prices around. Roland is great. He treats everyone special, making sure everyone is pleased with their visit. And of course, Daniel. He takes care of my fills and pedicures. Very happy with the service. read more

Meme and Roland and everyone are always so amazing!!! They get you in, take care of you, and always create the perfect nails no matter what design or shape!! Absolutely obsessed with this salon!! My fav salon in Naperville! read more

I have been going to the nail lounge for many years and when I say they make myself and my sister and mom feel like family. I absolutely love the service and the staff members. When I get my pedicure I go to Mina she is absolutely top tier and she makes my feet feel like new , she's not only friendly she takes pride in her work no matter who she's working on Mina is the only person I let work on my aching feet. As for my nails Jack is my go to he is funny professional and so talented he can freestyle a design just by knowing my personality, he can look at picture and bring it to your vision. The owner Roland works hard to ensure all of customers are satisfied and happy with their service Roland goes over and beyond for his customers this is my happy place . The music is peaceful and sets a good vibe and the decor is classy and stylish the nail lounge is where you need to be tell them Chanel sent you read more

Nail Lounge - My summer bright set created by Jack - Nail Salons Near Me - Aurora, Illinois

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Meme at the nail salon does amazing work and super sweet!! The whole staff is super nice and the environment is a nice bonus read more

Nail Lounge - Nails - Nail Salons Near Me - Aurora, Illinois

I went in for an acrylic full set, I was satisfied with the result and how they looked, but now I have no idea what these people put on my nails. Granted they've lasted me 3 weeks, it's time to remove them and the product won't even soak off in acetone. Usually you soak acrylics nails in hot water & acetone to remove them and it's supposed to turn into a jelly like texture and easy to remove with a file. These nails won't soak off at all they remain hard. So now I'm stuck with having to pry them off which it's very painful. The products they use are not healthy for nails. If I continue going to this place it will be for toes only. read more

I really wanted to love this spot, but most likely will not be back. Pros: they were able to take me as a walk-in nearly right away. They had a great color selection of quality products and the staff was really friendly. The shape was perfect and the person who did them was really meticulous, which I appreciated. Cons: I have 2 big gripes here... the first is that there was no manicure with the dip (soaking, cuticle care, etc). The second was the end product. The person who did them did not clear the dip from around my cuticles which results in faster chipping. Additionally, the top coat began flaking off after 2 days. I typically have a dip last 3-4 weeks, so this was really frustrating. read more

Nail Lounge - Nail Salons Near Me - Aurora, Illinois

Lynn was fantastic. She took her time to do my pedicure even though it was closing time. She gave a really good massage. Very friendly. Definitely recommend her. read more

Yay I love this place!! This place is always open for appointments when no one else is. Maggie is one of the best they have there!! The owner Roland is great- he's got a great personality and has so many regulars that love him. The environment is light and bright and updated and they always play good music! This place is my go-to! read more

Nail Lounge - Maggie did these! - Nail Salons Near Me - Aurora, Illinois

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Where do I start? Pros: Very clean Beautiful decor Nice vibe Cons: Requested service was an epic failure Quality of service was dismal Customer service was lacking The Story: received reference from a friend for a particular nail tech (why, by the way, was EXCELLENT! I mean, for those who search near & far for detailed nail design at its perfection, this young lady is at the top of her game!) The end...of the good stuff. Now the bad. My friend called beforehand to get pricing, and the price quoted and what I paid afterward differed greatly. TIM did my mother's full set with a French manicure, and her nails looked like a brick overlay!!! I distinctly asked the front desk gentleman if TIM was as good as my friends nail tech, and he emphatically told me yes! LIES!!! Even though my mother asked for a specific color before and was confirmed, she didn't get it in the end, and wasn't told until afterward that they didn't have the color. Not only do my mom's nails look like brick, but they were different shapes and ragged. Yes, I did notify the tech, who tried to correct it, but TOO LATE, damage done. Then they had the nerve to attempt to add an extra charge for shape, as if you have an option and shouldn't filing and shaping your nails be a part of a full set? Not special shape, just your regular nails. I guess they were going to charge extra for involuntary making my mom's nails different shapes to cover up TIM'S disaster!!! Moving on to my mani/pedi...not only was JACK extremely rude and unfriendly when I was showing him some details he neglected doing my pedicure, I had to reshape and cut some of my toe and fingernails because they were not smooth. See the picture of my disappointing manicure. On another note, after I saw the staff offer a client water, I asked why wasn't I asked, they bring me a bottle of water as I'm putting on my coat. The final straw was the bill, but there's no prices posted, so now I can't dispute the price I was told versus what I'm being charged. Not that they were the slightest bit interested in my dissatisfaction or complaint. And guess what... I still tipped for services rendered, but I woefully regret the experience, and every dollar paid! One of the WORST experiences for my visiting mother and myself...NEVER to rerurn! After reading the reviews, I see that my experience isn't uncommon. 0 stars if I could! read more

Nail Lounge - Poor cuticles, the picture really isn't conveying how ragged my nails look in person! - Nail Salons Near Me - Aurora, Illinois

I usto to go here back in the day and it was good so decided to give it a try again... BIG mistake. First off the music was soooo loud I asked them to turn it down twice never did. I should have just walked out. The nail technician said to words to me and the color he painted my nails looked nothing like the Swatch. He repainted them but I was annoyed I had to stay any longer with how loud it was. I walked out woth a migrane!!! Why the loud dance party music?? Ot should be relaxing like a spa. Won't be back. read more

I don't get pedicures often but came to this location a handful of times before Covid. This past Thursday 5/5/21 was my first time back and it's now Saturday and my toe is starting to become red, swollen and extremely painful. I've never had an infection on my foot or toe before and this feels awful. When I arrived the water was scalding hot in the bowl and the person who set me up to soak and wait for a nail tech added cold water but she needed to add so much the bowl was practically overflowing. When the nail tech gentleman began and asked me to lift my foot onto the towel the first time a little water splashed because the bowl was so full and the nail tech scolded me for splashing him. I explained how the bowl had too much water which he could see but instead of letting some out he told me I needed to be more careful. The rest of the pedicure I moved my feet around very slowly and we didn't talk at all during the service. He did not open fresh tools in front of me but I know some salons use some type of light sanitation system so I didn't think anything of it, well never again. I will never be back and will never recommend this place to anyone. Edit to add: I wound up at my doctor to have the infection drained and needed a prescription of antibiotics. Absolutely awful experience. Unacceptable. read more

Nail Lounge - pedicure infection - Nail Salons Near Me - Aurora, Illinois

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Take it from someone who's been getting her nails done for over 10 years wearing regular polish, gel, acrylics, shellac, no chip, and dip powder, save money and go somewhere else. The only 1 star is for decor and I guess color options. I usually get the dip powder because working in healthcare and constantly washing and sanitizing my hands, wearing no chip lasts for maybe 3-4 days tops. Although I didn't have polish on prior, the whole manicure took about 40 minutes at most. It was nice getting done earlier than I'm used to, but something didn't feel right about it. This is the second salon that I've experienced that uses gel for the top coat and the last time I had gel for a top coat on top of dip powder, my nails lasted about 4-5 days. I asked for the dip powder top coat and they claimed they did not have it. At that time, I knew my nails were not going to last more than a week. Lo and behold, my nails lasted about 3 days before chipping took place. TL;DR: they use gel for top coat on dip powder and I'm personally not a fan of that. I would not recommend this salon to friends and family. Save your money (especially since the nails were on the expensive side) and go somewhere else. read more

Nail Lounge - Dip powder only 3 days after getting them done - Nail Salons Near Me - Aurora, Illinois

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I have my favorite nail technicians here (Maggie, Jack and Nicole) and they do a wonderful job. The attention to detail and they take their time to make sure my nails are perfect. I love the music and I always find myself watching their videos on the screen. I've been coming here for years and will continue. Roland is awesome too! :) read more

My nail tech was Fee, he does an amazing French! He shaped them perfectly. His work is clean and precise. Got everything I asked for and more! 28 days ago Tomorrow will mark 4 weeks with this set. All nails stayed on perfectly, the design was subtly which allowed them to look great for whole month! I highly recommend Fee! read more

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Best Place ever! I couldn't imagine going to another salon. My young girls even love it here! Roland treats them like princesses.. read more

Nail Lounge - Thanks Susan for the best mani/pedi! - Nail Salons Near Me - Aurora, Illinois

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I got my nails same day. I called and they said that my nails shape, and no chip acrylics would be around 55 plus 5 for design. At the end of the appointment my total was $81.00!! read more

Nail Lounge - sparkles - Nail Salons Near Me - Aurora, Illinois

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Reasonable price but mediocre quality. Got me in and out quickly, not sure if I would come back though..

Once again, Nail Lounge didn't disappoint. Ambiance is over the top and cleanliness of the salon is great. The service and effort here is at a max and all of the staff here are very kind. I highly recommend this place! read more

Nice salon. But they "nickel and dime" you like nobody's business! Full set $55. Add on a tip $5. When did this become an extra charge. French tip. Add $10. Design on 2 nails. Add $10. I'd rather support an independent individual going forward. read more

I came here because my nail technician from Chicago moved to this location. Nancy has always been the best. She always listens to what I want and does an amazing job. I showed her exactly what I wanted from a Pinterest post I found and she was able to help me find the perfect colors to match it. The salon itself is super nice and clean. They have a wide variety of colors to chose from. It was definitely worth the drive to come see Nancy. read more

Nail Lounge - . - Nail Salons Near Me - Aurora, Illinois

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I called and asked what openings they had for a pedicure , she said you can come right now. When I arrived (13 minutes later) Thinking they were not busy,, they were full of customers just starting and some mid way thru their services . After a couple of minutes she told me to go to the back and have a seat, for about 10 minutes while soaking my feet. This turned into a 33 minute soak NO ONE came by, Finally she empties the water 1x during adding COLD water. I was getting up to just leave, and a tech came to me. She started the pedicure Extremely fast. and while doing it she kept looking to the front of the shop and stayed focused there. The was extremely focused on the lobby area NOT on what she was doing to me. While using the cuticle nippers she cuts into not only the cuticle but into the side of my toe. gave me a slice of cotton and continued to nip and look at the front of shop I moved my feet away from her at this point as I looked at the lobby area and then at her, ( as in to give her a notice to stop being distracted) The ENTIRE pedicure time was SEVEN MINUTES YES SEVEN MINUTES !!!! she did do all the steps but only about maximum each step was 45-50 seconds. THE ABSOLOUTE WORST pedicure I've ever had. I will NEVER RETURN. OH the best part was at the checkout she said ( in perfect English) YOU ADD TIP ! talk about Pressured into something. I did leave $2 she was SO ANGRY. she walked away yelling in whatever language of her heritage. TAKE MY ADVICE DO NOT GO HERE. I cant a below zero star rating if I could I would. Below is a picture of how she spent her entire 7 minutes on me. read more

Nail Lounge - How she spent her entire 7 minutes on ,me - Nail Salons Near Me - Aurora, Illinois

Second time bad experience. The deep is uneven and the guy who did it was rude and aggressive with my hands. Was very uncomfortable experience. Made a comment about the nails being uneven and he was aggressive with my hands. Will have to go to another nail salon to fix the issue read more

Nail Lounge - Deep and it is uneven - Nail Salons Near Me - Aurora, Illinois

I love all the staff here they treat me well and like family! Roland is the best ! And May is my girl ! But everyone there does and amazing job ! I love this place never gonna stop coming read more

Nail Lounge - Nails - Nail Salons Near Me - Aurora, Illinois

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I always love coming here, they are always so nice and go a great job. There are times that they over book themselves and it does cause people with appointments to be seen 30mins late sometimes. I don't mind waiting, but they don't really communicate that there will be a wait or someone does a rush job. Went in with a friend for mani pedis and as we were sitting in the pedicure chairs waiting, a guy started my no chip manicure. He didn't properly file or shape my nails so I had to file them when I got home and he rushed and didn't do the full manicure I paid for. I then sat and watched as my friend (who was also getting a no chip manicure) get a full service and they didn't rush with her. Both of our pedicures were great, but two totally different experiences with no chip manicures and I wasn't happy with my experience or how my nails looked. I will still be coming here because I really do love the people here, but I will be sure to request certain people for future appointments. read more

This nail place earned the full 5 stars! I am so glad I came across the salon since there's so many in Naperville/Aurora. I got a touch up to my nails from Roland. He explained the best nail shape for my nails and also how to fix my reoccurring problem of the divot when I get no chip. He showed me the difference with the dip polish, and I absolutely love it! My nails look fabulous!! The care and detailed work he put into just a touch up was astounding. I'm guessing he's the manager or owner since he kept the salon running efficiently as possible. A strong business leader definitely reflects on the business. Just make sure to make an appointment because they're swamped with business all the time(for good reason). read more

Nail Lounge - My hands are gross, but nails are gel no chip in the pic but I'll be switching to dip next appointment! - Nail Salons Near Me - Aurora, Illinois

Been going here for about 2 years..never been disappointed..always came what i asked for and surely received it. Wonderful place. It's not just about nails, it's so muchhh more than that here. I recommend nail lounge to everyone. Roland definitely makes sure everything is ran smoothly everyday. I have two main ones. Maggie is the best with the wild detailed acrylic nail designs ..Jimmy is amazing when it comes to pedicures along with the Massages ..love them read more

I took my niece to get her nails done for the first time. She enjoyed the experience until the next day when three of her acrylic nails popped at her desk at work. The salon wouldn't refund my money and gave us a hard time when I asked them to remove the remaining seven nails. They finally did after several minutes of going back and forth. Nonetheless I will not be going back. read more

Very pricy for the quality of work. We made an appointment for Thursday morning, for two full sets. We both got gel tips. One set came out OK, the other set came out sloppy and not at all what we wanted. When we tried to correct the nail stylist she said it would look OK in a minute and it never looked OK, The nail stylist just left the nail the way it was, the colors that we chose bled together and did not look nice. So instead of arguing we just left after the service was done , If I have to spend $130 for two full sets of nails, I would rather make sure they get done properly elsewhere. read more

I really like this place. The vibe, quality and staff. My sister was visiting and we did pedicures. Thanks for accommodating our schedule. read more

I have had both good and bad experiences at this nail salon. Today is my birthday and thought I would get a full set and a pedicure. Pedi was nice. Nails were a disaster. Maggie did my nails and ignored all my requests. I spoke up multiple times telling her it was wrong. Didn't matter - she wanted to give me a full set without tips and paint them to look French. I specifically asked for a new set with tips. When she started to put on acrylic, I asked about the tips. She said that I can add them at the end. I asked her what that meant and she said it again. When she got a bottle of white nail polish, I told her that was not what I wanted. Didn't matter. That's what I was getting. I spoke to the manager and he apologized. I paid full price and left. I doubt I will come back. This was a pretty crappy treatment (especially for treating self on birthday!). Queen nails has been my normal go to previously, just harder to get an appointment. read more

Nail Lounge - Nail Salons Near Me - Aurora, Illinois

Very pleased that they were able to take me for a pedicure on short notice. Thrilled that I could completely understand the gentleman on the phone with making the appointment and working with me to get me in within a half hour instead of an hour plus. Mimi was very nice but we did have a little difficulty understanding each other. I'd never been here before but had wanted a good pedicure for several weeks and could not get into my usual 2 places. I chose it based on the reviews and writing about sanitized tools etc. my main reasons for 4 instead of 5 stars is that we had difficulty understanding each other, I could not find any hand sanitizer for use after looking at nail polishes, and they have plastic dividers every 2 pedicure stations and I thought that meant I would not have anyone (strangers) next to me since it was barely 3 feet away. Unfortunately a large group came of 4 came in that would obviously want to be together and so there was no division between us. I also thought that $20 extra for no chip on a pedicure was overpriced. This place is very busy and popular. Roland is super nice and runs a great place. The massage chair was excellent! I wou read more

Nail Lounge - Regular nail polish selection - Nail Salons Near Me - Aurora, Illinois

update: After my review, Roland messaged me on yelp, and refunded me for the service. He also offered me a 20% off voucher for a subsequent visit. For their customer service alone, I've changed my rating. Additionally, though my nails are still unevenly colored/lumpy, they have held up decently over time after i painted on another layer of top coat. i would consider giving them another chance. I decided to check this place out because of the high rating. An hour and $57 later, I'm left with lumpy nails, still-ragged cuticles, and regret...plenty of regret. First off, I'm not sure why their prices/services aren't more clearly listed online, but I live close by so I decided to drop in. I'm not sure I would have stopped by if they'd been more transparent- I understand the $2 covid surcharge, but on top of it they had a surcharge on the chrome colors I chose, and also threatened an additional surcharge for choosing more than two colors. I was assigned to an impatient nail technician, and hurried through my color selection. There was no hand massage or lotion (this has typically been included at other salons I've been at) and the other steps (especially soaking/trimming) also felt very rushed. She applied my dip powder unevenly, leaving the edges and small patches in the middle of my nails uncovered- I pointed this out and she seemed annoyed. When she was finished, I realized that the application was still uneven and pointed it out, to which she replied, "too late." End result- the dip powder is obviously thinner/has less coverage on certain areas of each nail, there are random patches of glitter on my cuticles, and the surface of my nails feel rough and uneven to the touch. The rating is misleading or something else has gone wrong here, because...in summary, I've honestly received better manicures from my 9 year old cousin. Go elsewhere. read more

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My friends and I visited nail lounge for the first time about two weeks ago. We were very unsatisfied with our experience. As seen in the photos of the manicure it looks as if she had press on nails on. The shape was not done well and she was overall not happy with the final product. We had a friend meet us for a pedicure and was done within about 10 minutes. Shortest pedicure he'd ever received but all they did was clip his toe nails they didn't even scrub his feet or lotion as it says. Not to mention he didn't even know he was done because the person working on him got up and walked away without telling him he was finished. Overall not a great experience here. Needless to say we will not be returning read more

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My 1 Star Review , hoping that this will be noticed! I've used to come to this place for years, but most likely have to look for another one now. The whole lounge need to be deeply cleaned - from polish/gel bottles to walls! Omg, it's super dirty wherever you look. The working staff would better take a mop/cloth and start cleaning it instead of speaking or playing on the phone in front of their costumers! Roland is the only one trying to make it look better, seems to me. The quality went down, but the price went up couple $. Hope something will change :( read more

Today I went to nail lounge to get my nails done before i went on a trip, i asked for the design pictured in green but wanted orange instead. The guy I got said it was no problem. Perfect! I went and sat down as he started my nails and when we got to the point of the design he kept restarting on it. Now i gave it a chance and trusted he said that he could but i did not like it. I ended up having to ask to just paint it orange instead like the rest of the nails. I go here a lot and i'm usually satisfied with the outcome and always come back for more. this time i was disappointed. if you are going to promote the design and what you can and cannot do let it be accurate. no shade to anyone i will come back but i was just upset that i was told they could do something just to not do it how it was pictured. read more

Nail Lounge - what i got - Nail Salons Near Me - Aurora, Illinois

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The staff is rude and unfriendly, I only went here based off reviews about Maggie. I got a pedicure the gentleman Jimmy was dosing off I felt like he was off some drug or sleepy. I mentioned it to another tech she tells me that he wasn't doing that.. ok so now I'm lying.. Strike 1. Maggie comes to her table doesn't greet you, no conversation nothing just rude. I asked her something thinking it would start conversation she replies nope. So at this point I just ready to leave. I hear people being offered water.. NOT me. I wanted to like this place because I'm tired of searching for a permanent nail shop BUT it looks like I will have to keep looking read more

My friend & I went for pedicures today! Foot tubs are lined with plastic. Very clean inside! Roland was very good! Will be back in two weeks for our manicures! Can't wait read more

Nail Lounge - Pedi time :) - Nail Salons Near Me - Aurora, Illinois

Roland did such a good job taking care of me! I loved how my nails turned out and he was so helpful and understanding. Camera doesn't do justice on how gorgeous my nails are read more

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Tip - don't ask for matte on a no-chip. Applying a matte quote looks really bad. I don't like my nails. I showed matte black with French gloss (attaching the pic). I asked if you can do it and the guy named Hung said yes and started doing my manicure. I was struggling to see what was happening to my nails. I went for no-chip. Poor guy had very less experience I guess but I was pissed when he took hell lot of time and said it's gonna be like this. Trust me forget the matte look even the nail paint was uneven. Very very unprofessional job! Since I was not satisfied I asked to call the lady he was asking for guidance every 5 minutes. She came and redid the whole thing. Good waste of 2.5 hours. Eventually it looked like I posted the pic. Not the same I showed them how I wanted. Not happy at all! read more

Let me start off by saying that I've been wanting to try a new salon for awhile. I was going to tip 2 toe nails and each time I went I became more & more disappointed. I called to make an appointment yesterday morning and hung up on accident before anyone could take my call. They called me back and said they were so sorry I had to be on hold for so long but would be very happy in assisting me. That made a huge impression on me. Seemed as if they cared very much about their customers. The salon itself is very beautiful. I had tommy and he was hilarious. Talked the whole time I was there and made me feel at home. My nails are gorgeous. If you haven't checked them out, you really should! read more

Nail Lounge - Nail Salons Near Me - Aurora, Illinois