I came here to get my hair done. It's a place right in my neighborhood, but I've never been. I had…read morea Groupon so I decided to come and oh my God best decision ever. They took care of my hair. I've had many haircuts in the past and I've done adventurous things with my hair, but I was looking for something more natural but still stylish and cool looking and they hooked me up. My hair has never looked like this, I am in love with it. I love the hairdresser. She was so nice and talkative, and it was really comforting to be there. She even gave me advice on how to take care of my hair when I went home and products to use to style it since I was new to actually letting my hair be curly. She even recommended What we did with my hair in that session. And honestly, it turned out amazing.

The minute you call on the phone, Susan greets you with a vocal smile and exquisite listening…read moreskills. The consummate people person who is never falsely ingratiating, you feel like you are talking to someone you have known for a very long time. Once you arrive at their long-standing business, you do not feel like a client or fixed entity as you enter an anything but pretentious space that seems familiar. I observed other persons there who spontaneously embraced staff. The interactions displayed represented the quintessential sense of community that is lacking in our society. The technicians are phenomenal. They are curious but never indiscreet when and if they pose questions. They also seem to sense which customers may not want to engage in conversations, opting to mindfully and fully experience their mini-vacation. Attention to detail is respected and you are treated phenomenally in a non-judgmental setting. Although I live far from the location, it is definitely worth the effort as places like Nails by Susan are evasively difficult to find.

Are you ready for the 411? Here we go...I have been out the country just to come back and lose my…read morenail tech as she has moved to another location. M Nail Bar & Lash was recommended by a few friends so I tried it. The first time I went I was impressed with the ambiance and the aesthetics. My pedicure was amazing and I had no complaints. I got my nails done and it was fair as the tech appeared tense as well as rushed. This was an "ehhhh" on the first visit. The second experience was MUCH better. My nails were done by Star, who was incredibly pleasant, professional, and clearly very talented. She took her time and her experience really showed in the quality of her work. I was very pleased with how my nails turned out and will definitely be returning to see her again. Highly recommend asking for Star! I believe this salon needs more techs like Star. The customer service can be better if they spoke more to the customers and was more engaging. Also, they need to figure out a way of letting people know when they are eligible for a free drink without having to ask for it. Also why is the front desk receptionist so unfriendly both on the phone and in person? There are several other areas they should be focusing on to make the visit even more pleasurable.

I really like the service here. I have been an acrylic girly my whole life and at this place I…read moretried builder gel and I haven't gone back to acrylic so obviously I really like it and I'm glad that this place chose to do it instead of acrylic because I don't think they offer acrylic. It's much quicker and the service is so much faster because there's so many people working. I will say that with so many people working it sometimes downgrade the quality of the nails because maybe some of them don't have as much experience because the people who did my Halloween nails painted the green over the black and didn't realize that it faded the color green because you can't paint on top of black so my nails weren't as vibrant as they could've been which was a downside. But I will say, even though there's a few complaints it's not enough to stop going. I also really like how big the store is and how many seats there are because it makes everything move quicker. My nails used to take four hours at other places and now it takes two, which is a big upgrade because it saves me like half my day.

Great mani and pedi. Always clean, good service. Walked in and was taken right away. Left happyread more

The establishment is nice and aesthetically pleasing. However, it is a bit overpriced. I believe I…read morepaid $49 for a gel manicure that did not even get a week's wear on vacay in Colorado without them chipping:/ I don't mind paying an up charge, as long as it's quality. This was not the case.

Kira is the best !! , she did my nails perfect ! She uses the best products , she's professional…read moreand has very good energy , I would highly recommend her services !

From the owner: Color Acrylic Freestyle Sets…read more Shaping Long-Lasting (up to 3-4 weeks)

My nails were okay, nothing to go crazy over. It didnt give me that wow factor. I won't be coming…read moreback again

Please Don't come here .. My appointment that was scheduled for 5:00 started around 5:45 and I was…read moreon time ... Then when I finally get in the chair I tell the lady that I wanted MEDIUM SIZED NAILS ... she cuts my nail too about a extra small nail ... she IGNORES me when I tell her I want them longer until she gets to the last nail and says there's nothing she could do ... I'm already mad about that but I stay in the chair because I have somewhere to be the next day ... Its sad that I'm paying so much money fore something I didn't even want .. Nails Are meant to last for 3 weeks ... This morning I look up and my two of my nails are gone ... I payed 55 dollars for nothing but a cheap crappy job .. Never coming back here again and I don't think you should either

Apparently I have to learn my lessons the hard way and multiple times. My third time back and will…read more100% be my last. It's not even the fact that they did a bad job that got me most upset. It's the fact that any concern that I brought up got disregarded. It's the carelessness, nonchalantness and poor customer service. They'll sit there and convince you that something looks good rather than correct their mistake or ask how they can make it better. Also be aware that they charge extra for EVERYTHING. Might even try to charge you for Oxygen if you breathe too hard. Not sure who the people with the positive reviews got serviced by but it clearly wasn't any of the techs that did my nails.

I visited this unassuming salon on a rainy Saturday afternoon with my kid and mother-in-law. We…read morewere all quickly accommodated for mani-pedis. The nail tech with my kid was kind and patient. Meanwhile, my MiL and I enjoyed our spa pedicures. Everyone was very detail oriented and checked in often to manage expectations through our shared language barriers. I will be returning for this salon for their great service.

I honestly don't even remember when I first started coming here, but it's been a while now, and…read morethat says everything. I usually avoid places that feel overhyped or everywhere, but I trusted my instinct with this one and I'm so glad I did. Now I don't go anywhere else. From the moment you walk in, the energy feels like a little oasis. Spa-like, calm, and intentional. The decor, the soft lighting, the gentle music, the overall ambiance, even the check-in process feels seamless. The points system and easy check-in are such a plus. Like with any service spot, once you find your person, that's your person. No one is perfect, but everyone genuinely tries, and that matters. I always forget to ask her name, but shoutout to my cute front desk friend with the long hair and tattoos. I adore her. She's always so sweet, welcoming, and helpful. Mike is hands down the best with toes. As for my nail girl, I'm gatekeeping her because she's that good, but she knows she's my faveeee. And the brown sugar boba tea alone? 10 out of 10 A whole experience every single time.

Tried this salon for the first time and it's probably going to be my regular spot. It's HUGE, and…read moreyou get a complimentary drink with any service $65 or more. The price is great especially for everything I did, and my tech did it all pretty quickly ($95 full brisa gel set + designs). My regular pedicure was good ($45) but that's average for gel. The massage was thorough and he was done with the whole set in maybe 20 min. Definitely coming back .

Great service. Attentive listened to how I wanted my nails done. She even does house callsread more

From the owner: Black Women owned!! 16 years old and aspiring for larger things! read more

Wonderful atmosphere and great service I enjoy coming to this place thank you Coco for keeping my…read morenails beautiful

I was waiting for my daughter to finish taking a High school…read moreexam and needed to kill time so I walked in here and asked for a manicure. It seemed like a clean place and quite big for a nail salon. There was a lot of workers there so I didn't have to wait at all for my turn, which is unusual for me. I got a male nail technician, which was also a first for me. He took his time in cleaning my cuticle and left my nails looking clean and shiny. I loved the options they had for nail color since there was variety and ended up going with a shimmering light blue nail polish. It started to chip after 3 days but it was pretty nonetheless. It was a bit pricey for $15.

The receptionist is very nice and I had high hopes for this place as this woman was doing my nails…read more& it came out gorgeous. Although, there are quite a few things that I disliked. As you can see by my nails, I am extra with them. I asked the woman to place the jewels I picked on different fingers and she goes "Ok you're asking for too much" and just puts it on one finger. That pissed me off so much because 1. You're not paying for them, I'm ASKING and PAYING for your service, is this not a nail salon?!!! 2. Are these your nails? Your hands?? Who cares if I'm asking for too much, do you not want my money? I didn't say anything because she had already started working on them and I did not feel like bickering, just super disappointed. I have never heard someone say something like this, how unprofessional and rude. Of course it looks beautiful, but it didn't even last 48 hours till they started breaking. (You can see it in the 3rd pic, I wish I had a better pic to show you all how bad it got within days.) I paid $156. You know how heartbreaking that is? I expected the quality and longevity to be exceptional due to how nice she did them, but that's just a facade. The application is trash and that's why it barely lasted. Come here if you like wasting money & getting nails that break and don't last.

This salon is a few blocks from our home and we were really excited to support a local and black…read moreowned business. The first 3-4 times, my daughter and I had manicures with Mya and we were really happy. She was great and her work was meticulous. We thought we had found our spot. The past two times I've been here, Krissy has done my nails. I find her work to be sloppy. The first time I was hoping it was just an off day-- the gel was so thick and lumpy that I ended up getting it removed elsewhere a few days after the manicure. It was a total waste of money. Today, she did a nice job on my daughter's nails, but my gel is again thick, uneven and lumpy. She also cut my cuticle so I was bleeding during the manicure. When I commented during the process, she told me it was my own fault for moving my nails while they were drying. I could tell there was no point in arguing with her, but we won't be back; I can see from other reviews that other women are having the same experience here.