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Nails by Susan

4.3 (43 reviews)
ModerateNail Salons
Closed 9:00 am - 4:30 pm

Services - Nails by Susan

Nail fill-in

Toe nail fill-in

Hand nail fill-in

13 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Nails by Susan Photos

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Recommended Reviews - Nails by Susan

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Reviews With Photos

getting a back massage while getting a foot massage and pedicure
Max R.

On my only day off, which was Sunday, my friend and I decided to treat ourselves. We discovered Susan's Nail Salon and met LANA and ZARINA, and our experience was absolutely wonderful! I highly recommend asking for SVETLANA and ZARINA. I plaQn to visit every other week because they were so friendly and made our day off truly special. We enjoyed pedicures with massages, and I felt fantastic afterward. Lana was very gentle with my sensitive nails, and the massage was incredible!

French lcn gel - my REAL nails  they look like press ons
Taylor M.

I would recommend Nails by Christine in this shop. I went in for acrylic soak off and LCN gel. She did wonderfully! Great customer service. The shop was clean. The other hair stylists and nail techs were also kind. Christine also did a clean up wax for my brows and did a lovely job. I'll definitely be recommending her services to my family in the area. Stop in and check her out! Also a black woman i didn't feel uncomfortable it was a nice vibe!

Nails
Katherine L.

Great service rose was very sweet she did my nails took her time and was very thorough pedicure was good too . Got my hair done by Nancy very sweet great personality friendly and personable I got my hair cut partial highlights the Groupon said deep conditioning treatment and massage but I forgot when I was there and they did too my fault for not reminding them all over I will be back had a great experience the staff was so sweet can't wait to take my girls too great for family

bad paint job part one
Kateryna ..

Was my first time coming here. I needed to get my nails done for my trip for the next day. As i walk in , i already feel like the place is too clumped together. Not very spacious. I just got a gel mani and pedi. Over all the paint job in a couple hours just got bad on its own. The lady also filed my nail beds way too much. Won't be coming back and don't recommend unless you want to waste your money. Disappointed for wasting 80 dollars on this.

Journey S.

This nail salon is clean nice staff is friendly & professional. I been returning since last year summer time. Nails look great & groupon is always on point.

Day 4 Nails !
Michelle A.

I really enjoyed this salon . It was clean and the people who work there are very sweet and make you feel welcome . I received a mani/pedi and and it was literally one of the best mani/pedis I received. The products they used are of high quality. I got my nails done on Friday and it's Tuesday and the paint hasn't chipped yet , will definitely be back this summer .

Tian C.

Update: pinky just chipped out of nowhere and rude replies from owner who doesn't even acknowledge or admit to what reviewers say I really wanted to like this place because of the great reviews and the staff were super friendly and seemed to have many regulars. Unfortunately, that was not the case. First off, the Russian lady who answers the phone kept putting me on hold and was very confused. I had called to say I was going to be late and she said she didn't even have me in the appointment book, yet the owner days before had confirmed the date and time of my appt. Their hours aren't easy to find on Yelp or Groupon or Google, so I had to look at multiple links until I found their FACEBOOK page, not even their website has their hours, only the days they're open and closed. I got my nails done around 2pm and at 9:30 one nail fell off ENTIRELY and I noticed the chipping on my other nails. I have never had this happen from a regular manicure at the salon. Maybe it's because the polish was a knockoff of Essie because I thought it was Essie but when I went to take a picture of the name of the color it was some other brand. The lady who did my nails was nice but she kept talking to the other nail techs and would completely stop doing my nails mid-stroke to talk to them. This caused her to miss painting one part on my thumb (very small but I can still see the and I know it's there so it bothers me) and a hardened chunk from the bottle to get on my other nail (which she took off thankfully after I pointed it out). When I told her about the spot that didn't have polish she said she'd have to do the whole nail over because if she just went over it, it'd clump or something. The staff were really friendly and even got me a water from the store but omg I'm so upset. I did this Groupon for a really good price and should've known I'd get what I paid for... In terms of the salon itself, there wasn't any soap in the bathroom and there was a lot of hair on the floor, even by the nail desks. I read a review stating this same thing where the owner replied that there's a cleaning lady but from my whole 2 hours in the salon I didn't see any cleaning person or anybody sweep. There also aren't any fans or drying stations, you just sit there. The music was low and there aren't any TVs. It took me 2 hrs to get there so there's no way I'm going back (when I saw Brooklyn I assumed Williamsburg or Bushwick). I'm just so annoyed that this happened. Oh well. You live you learn! Before and after pics are below. AGAIN THE PEOPLE ARE VERY FRIENDLY but this is about the *SERVICE* that I paid for and it didn't live up to basic nail salon standards of not chipping or completely falling off a few hrs later. I didn't do anything to promote or cause the polish to completely fall off either. It's just a lot of effort for nothing. I'll be staying in Manhattan from now on.

The staff at Nails by Susan are all friendly and welcoming. They did a great job on my nails. My new favorite nail spot in Brooklyn.

Carla G.

I have been coming to Susan since I was five years old and have practically grown up in this salon. As a little girl I only got my nails done and as I became an adult I started doing all my waxing here. Mila is the eyebrow queen! She shapes and creates the perfect eyebrow for every face. I have never had my eyebrows or any other waxing as good as Mila. She is truly the best in the business. No one and I mean no one touches my eyebrows. I stopped getting my nails done here as I no longer live in the neighborhood but this is defintely a service that one should try if they visit the salon. Every technician is as good as the next and they provide quality manicures. I absolutely recommend coming here for any and all waxing. BTW Mila does a mean facial. She uses products from France and when you leave your skin is glowing. My advice is if you want a natural looking eyebrow give Mila a call.

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I finally found someone who can cut hair!! Nancy is the best!!!! I highly recommend this salon

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Review Highlights - Nails by Susan

I never found a better person than Mila and Susan for Brazilian wax and eyebrows!

Mentioned in 5 reviews

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Hollywood Nail

Hollywood Nail

(31 reviews)

$$

Midwood

I had a manicure done by a technician named Alina. I was supposed to go to a party, but…read moreunfortunately I couldn't because she injured all my fingers so deeply that they bled and looked terrible even the next day.

I honestly have NO idea whatsoever as to what has happened to this place as of recent and based on…read moremy experience, I HIGHLY doubt I'll be back anytime soon and that's a shame because I did like it in the past. So! Let's start at the beginning... I called on Labor Day to see if they were open; I needed desperately the OPI gel manicure and a pedicure. The owner who answered said it was slow and to come in; the sooner the better. Ok...great! So I show up at 12 and explained to her that I called and said what I wanted. The owner asked me to pay later (to which thank God I did!) and pick a color. So this woman said she'd do my nails and told me I had to soak everything off to do the gel manicure. The boss decides to intervene and insist that what I need is a fill-in like acrylic tips. "She is so stupid! She don't do nails so she does not know nothing; you need to soak. I know what you do." This was what my nail tech had to say about her boss right in front of her to me!!! Strike #1 Strike #2: As she is up to cutting my cuticles now, apparently, "her" customer came in for eyebrows and she hallucinated that she wasn't going to at least finish the two fingers she had left for me. "She is MY customer." ummm...last time I checked lady, I'M your customer too! I told her to just go ahead and do the eyebrows; the owner told me someone else could start my toes. Strike #3: my Mexican pedicurist was on the phone the WHOLE time!!! She cut off every last nail I had to such a short length I could have bled! She too in between her phone conversation was arguing with another tech about someone stealing a tip that was left behind for her of $3. Are you serious?! How petty is this place? Totally unrelaxing. Then! The woman who started my nails said she'd finish while I was getting my pedicure. I told her after getting jerked around for 1 1/2 hours that I only wanted a regular manicure now. "We charge $5 to soak off the OPI gel". Well, you can go ahead and wipe your ass with that $5 because I'm not tipping the either of you! I walked right the hell outta there as soon as the clear coat was on; my nails chipped in a day!

Nails by Susan - othersalons - Updated May 2026

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