*picture below* okay, so I've never written a review before, but I had to for my experience. I am down visiting family and decided to get my nails done. This place was rated very high, and I'm confused as to why. I called and asked if they had any availability at 5:30. They told me yes they did, and then after getting some information, repeatedly tried to bump my appointment to 4? So I get there 10 minutes early and she starts on my hands. The energy was off, and she barely talked to me. I bite my nails pretty badly, and to stop me from biting them I add acrylic tips. So she starts adding the tips, and the sizes of the acrylic nails didn't match the size of my nails at all. There was an obvious size difference and disconnect of the edges of my nails. I said something about it and she told me it's fine she'd file it down to match... she didn't. She added on the dip and that was fine, but a few hairs from the brush got sealed in my nails. As they were hardening, she started drilling and smoothing them down. In the middle of it she stops and looks at my nails. She tells me my cuticles are really big and are getting in the way. (At other salons I've been to they usually start with pushing cuticles back first?) She then uses her thumbnail to push back only 2 of my cuticle beds. So after that she uses the drill to try and get my cuticles off. I'm fine with a bit of discomfort at nails salons, but this was the most pain I've felt at a salon. She repeatedly went over the same spots with an electric drill until 2 of my fingers started to bleed. She then apologized and started trimming the now shredded skin with the cuticle removers. (Again, they normally start with that, while she did it 2/3rds through my appointment.) She stopped after 3 fingers, and finished smoothing my nails with the drill. I asked for simplistic designs that I showed her, and she seemed irritated that I wanted small designs that were different on each finger. So at this point I was done, so I just let her finish. But I had to repeatedly tell her to add more coats because the black was streaky and messy. But I stopped asking because it wasn't changing. I ended up paying $80 for these nails! The pictures I took were around 2 hours after my appointment. the matte coat was peeling off, my nail beds were shredded and stinging badly, and the designs are messy. read more