Okay Vanna at Gloss & Feathers is THAT girl. I am EXTREMELY picky about my nails, especially when it comes to hybrid gel/builder gel because it is SO hard to find someone who actually knows how to do it well, and Vanna absolutely crushed it. Not only is she insanely talented, but she's also just the sweetest human. Warm, welcoming, easy to talk to, and somehow incredibly meticulous while also being super efficient. She paid attention to EVERY detail without the appointment taking 14 business days. She helped me pick colors, gave design suggestions, and totally understood the vibe I wanted. The shape? Perfect. The application? Flawless. My nails look clean, glossy, natural, strong, and expensiveeeee. And honestly, you can immediately tell she genuinely cares about her work. Nothing felt rushed or sloppy. She knows hybrid gel/structured gel so well, and that alone is worth its weight in gold because finding a tech who specializes in it is nearly impossible. Also, everyone there was super kind and the whole environment felt calm and welcoming, which made the experience even better. But make no mistake... I will absolutely be returning specifically because of Vanna. If you're booking at Gloss & Feathers, BOOK. WITH. VANNA. read more

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Booking was a breeze - I did everything online and it synced right to my calendar (love that!). Definitely book in advance though, because this place gets busy! I also love that they offer dazzle dry (totally worth the small extra $). Super convenient setup too--there's a bathroom inside and plenty of parking, which is always a win. I got the mani/pedi with dazzle dry, and even though I forgot my nail tech's name, she absolutely was great! She really listened to what I wanted and delivered perfectly! Safe to say I'll definitely be coming back. Already looking forward to my next visit read more

Gloss & Feathers - Nail Salons Near Me - Phoenix, Arizona

First time here- as a walk in since I was in a the area and desperate need of an update. I came for a quick gel polish mani and gel toe polish removal. The staff were nice. Very quiet and relaxing. Luckily I had my AirPods to keep me up and entertained. Nice place: plenty of options both gel, regular polish. I would like to come when I have more time to do a full service pedicure. Hopefully soon! read more

Gloss & Feathers - Nail Salons Near Me - Phoenix, Arizona

So glad I tried this nail place, such a hidden gem! Nice phone staff and helpful nail techs

I loved being able to make an appointment online. Every service was clearly described and made it easy to pick what I wanted. Love that they have dazzle dry! They took me exactly at my appointment tent time and the walk is clean and bright. The nail tech was nice and gave some good suggestions. No upselling. read more

So! Here I go again ! Spending money but so worth it. Van did my nails and she did exactly what I wanted. I showed her a picture and she captured the picture perfectly. She was fast, friendly and they even were giving everyone a gift with purchase. (I believe it was for the holidays) now here I am 10 days later and still pleased with the results. The last time I went my nails lasted for 25 days! So impressed with the results and the quality. Thank you to Van and Vivian! Also, I love hearing them talk to each other in their mother tongue. It shows they have a good relationship with each other and inspires me to learn some phrases in Vietnamese so I can join in the fun! read more

Gloss & Feathers - 10 days after my visit - Nail Salons Near Me - Phoenix, Arizona

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Made an appointment for me and my two daughters and they didn't put it in the computer. Why make an appointment?? Waste of time while on vacation. Would not recommend and not coming back. read more

They did a good job but the gel they used was harsh and left my nails feeling pretty thin. After 13 days one had come off completely. My sister kept asking for them not use the callus filer but they kept using it. Its a clean place and great snacks and overall ambiance is nice but the language barrier can be difficult to communicate exactly what it is you want. read more

Generally speaking, I have had incredible experiences here. I would be very cautious getting your eyebrows done here. I gave very specific instruction and the exact opposite of what I asked for... the very thing I asked NOT to do, is what was done. It will take months for my eyebrows to thicken back out. I have been transported back to the 1990s or I look like a much older woman trying to give herself a brow lift by placing her arch way above where it naturally should be. For some reason the trimming of the brow included creating even thinner patches within the remaining eye brow as well. I am allergic to makeup so the "Well you can just pencil it in" comment was really uncalled for when I had said "I have only ever been with one woman who did my eyebrows and I am very nervous to have anyone else work on them." The woman I was handed off to did not understand what I was asking for and instead of clarifying or expressing she didn't understand she just did the exact opposite the thing I said please do not do. Other than that... I have always loved my mani pedis and the overall service. This time around just felt very strange after having my eyebrows ruined and then experiencing impatience and annoyance at check out after I just tried to say I would like to add notes to my account to make sure that this never happens again Can we add an image of the shape I prefer. read more

I looked through reviews and requested Hailey this time because I wanted something other than a solid color dip nail. I wanted ombré French and boyyyyyy, she delivered!! Thank you Hailey! read more

Gloss & Feathers - Ombré French dip by Hailey. - Nail Salons Near Me - Phoenix, Arizona

After having a negative experience at the nail place across the street...Gloss & Feathers saved the day! Their prices were fair and transparent, staff was friendly and easy to chat with, and salon was in a convenient location with availability to take a Sunday afternoon walk in after a couple of minute wait. My nails turned out cute and have lasted over 3 weeks with SNS Dip. I liked my gal and she said everyone there does a greatAbsolutely would recommend this spot! read more

Gloss & Feathers - I changed the colors and shape but this is the example I gave and she did even better! - Nail Salons Near Me - Phoenix, Arizona

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I have been coming here for more than a year! And Vivian is an absolute gem. Highly recommend this nail spa place

The entire staff all do an incredible job with polish, gel and shape. This place is so relaxing and the staff is so friendly; I had a blast chatting and laughing with van throughout my manicure. I honestly can't wait to come back again (: read more

Absolutely amazing experience every single time! My lash tech is incredibly talented, professional, and detail-oriented. She truly listens to what you want and customizes the lashes to fit your eye shape perfectly. My lashes always come out flawless, lightweight, and long-lasting. Thank you Bee! read more

Great service! Professional outcome. Atmosphere is calm and inviting. I get lashes, mani's and pedi's.

I looked on yelp for a nail salon that would do a fill as a walk in. I am from out of town and needed a fill badly. They took me in and Leann did a great job. Look the look and shape. Salon was nice and clean. Highly recommend! read more

Gloss & Feathers - Acrylic fill. - Nail Salons Near Me - Phoenix, Arizona

They do a good job however after month of going here regularly they still ask me "where I got my nails done last". Customer service is important and to know that they make no effort remember their customers is disappointing. Another thing is that if you're looking for gel colors it is very limited. They seemed to have more dip than anything. Unfortunately, I will probably not be going back. For a one time quick pedicure/manicure it's fine. read more

The service is okay and the nails turned out great. But, she didn't let the primer dry out so my nails were burning during the process. She told me that it's because I haven't done it in a while, but I only had this experience with gel curing. Even now, I think I'm experiencing some discomfort with my nails. It's like an okay nail salon that I would go to because it's next to my house, but I wouldn't bring my friend. read more

Gloss & Feathers - Nail Salons Near Me - Phoenix, Arizona

I came in Saturday as a surprise; my s/o made an appointment for me. I never get my nails done so I was so excited to have a mani pedi and to be pampered because I never do this kind of stuff for myself. The service was nice and enjoyable, but extremely rough at times. I don't know the technical terms for the tools, but there seemed to be a sandpaper type sponge that the lady used and she rubbed over and over my cuticles on my toes and also on my fingers until the skin was sore and raw. She would squirt some type of acetone over that area mid way and it would sting so bad. The store was extremely busy yesterday and perhaps the lady felt rushed, I really don't know, I was thinking that perhaps this is part of the process and maybe I'm just not used to it (because like I said, I never get my nails done). There seems to be like bruising and cuts where it was hurting during the service. I asked a few of my friends and they said that type of service is definitely not part of the process and to keep an eye on any possible infection on my fingers. I also have a cut on my toe from that sandpaper thing she used but I won't be posting pictures of my feet. Busy or not, every customer deserves to be handled gently and not have a rushed service. The lady doing my nails seemed to be so rushed that she stood up during my hand massage to speak to the next clients that were waiting for a pedi. I was so excited in the moment that I didn't realize until after and actually reflected on the whole experience that this was not how it was supposed to be and for as expensive as this was, I should not having cuts and tenderness near my nails after a service. read more

Gloss & Feathers - The little cuts and bruising to my cuticles - Nail Salons Near Me - Phoenix, Arizona

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I took my 16 year old niece here for her Birthday. We loved it! We got mani-pedis. The employees are super nice. My niece had a complicated reverse French Manicure that she wanted and had pictures off the web for it. The nail tech was super gracious and kind and patient in creating the design as best she could on shorter nails. We'll be back! read more

Gloss & Feathers - Reverse French with small detailed designs of flowers on a few nails and a few nails done solid color as requested. - Nail Salons Near Me - Phoenix, Arizona

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I came in with perfectly long nails for a gel French manicure. Instead of keeping both hands the same length Tommy (who can barely speak English) shaved down one side to match the other after I noticed the tip was too short and fat on right side. Now I have an unsightly lopsided sets of nails. Also he only gave a lame 30 second massage--which is the best part of the whole process MOST OF US LOOK FORWARD to! . NOT WORTH IT. I will NOT be back. read more

BEWARE! You're better off going to a EVIT to get your nails done. The price they charged for this set is CRIMINAL, given that the quality is genuinely lower than it should be for this price! They charge you for everything, too: $5-$8 for the shape of the nail, $15 for a bit of chrome powder, and extra (of course) for gel. They don't tell you that anything costs extra and can be purposefully deceptive. I didn't realize that I was going to have to pay that much for the chrome, and I didn't know they charged me to get a different shape. I paid a bit over $100 with tip to basically get manhandled by a woman who told me I was too tense the entire time and that's why the nails look wonky (nobody has ever treated me like that in a nail salon). I about cried when I saw the bill, so I'll not ever be going back. The lady at the front desk was nice, and that's all I can say about that. read more

Cannot recommend enough! Vanna helped me out and did an incredible job! Will definitely be coming here for future nail needs!!

Wonderful gel manicure/pedicure service and wonderfulpeople! They offer online booking, which is so helpful!

I have been going to the same tech for years. But alas I needed someone closer to home. I researched a ton of places, and even tried a few. But they was never quite pleased. Until now. First, Vivian gave me the perfect pedicure. Her attention to detail was exceptional. Second, Hannah did a phenomenal job creating the nail shape and look that I wanted and it's absolutely stunning. Last, the staff is professional and the salon well maintained. I'm so glad I have a great option so close to my home. read more

Horrible pedicure. Almost injured me from twisting my toes. I told this to the front desk they gave me 5% off. Place is a joke. Also flies were everywhere. My first experience was good that's why i returned. Having a horrible experience my 2nd time and you giving me 5% is a joke. Now you are on yelp fighting with customers. Have fun going out of business. read more

As for nails. I am such a plain Jane. Classic Manicure and Organic Pedicure. My main focus is the cuticles and the perfect shape. As a server I don't wear polish. I have found the most detail oriented nail tech that does not rush. Tommy!! My drive is from Sedona and it is well worth the day trip that is made from it. read more

I found this shop via Yelp. The GPS put me at the opposite end of the strip mall. When I called to verify their location, the woman who answered was extremely nice and helpful. She informed me that they're located on the Harkins end, next to Twisted Curry; she even offered to walk outside to meet me. I declined, but that level of courtesy really struck me - in a good way. Helen did a good job on my dip powder nails. She was nice and attentive to detail. I advised her how sensitive my skin was to the drilling and she lowered the speed on the drill (I didn't even know they could do that!), but I still got nicked a couple of times. They didn't have my favorite, which is color-changing dip powder. A man came over to assist with translation and when I inquired about color-changing dip powder he asked if I had color-changing gel on my nails. It sounded like he was implying that color-changing dip powder doesn't exist. It most certainly does. Maybe they can expand their options to include the newest options in nail services. They accept credit and debit cards but prefer that you pay in cash. They have an ATM machine next to the checkout stand and will ask you to get cash if you present a debit card. COVID precautions: The staff was wearing masks, but most of the patrons were not (I most certainly was). Plexiglass was installed at the nail stations but not in the pedicure area. I did not see them wipe down any of the stations once their customers left. Just an observation. Overall, it's a nice salon with pleasant workers. read more

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I love this spot! I do dip on natural nails. They are so professional & Bee always does an amazing job! I am very hard on my nails & Bee puts on extra base coats for me which I appreciate so much! She is so sweet & very detail oriented! I always request Bee when I come here. Thank you again for my beautiful nails read more

Gloss & Feathers - Ombre - Nail Salons Near Me - Phoenix, Arizona

I got a manicure at Gloss & Feathers this morning. One of the crappiest manicures I've ever received. I don't need to say anything else because the pictures speak for themselves. read more

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Each person was very friendly. The nails I requested came out beautiful! Will definitely go back read more

Gloss & Feathers - Short coffin nail with vine/leaf/flower design - Nail Salons Near Me - Phoenix, Arizona

Love my valentine nails! First time customer and I will be back! Thanks for the great service! read more

Gloss & Feathers - Nail Salons Near Me - Phoenix, Arizona

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Worst nails and service I've ever gotten. When I got there, I guess the front desk girl made a mistake and she apologized and tried to correct it to the nail tech David (who would unfortunately become mine) and he kept saying how she messed up. Girl she gets it leave her alone. She's trying her best. The entire nail process: I had to correct him whenever he made a mistake and when he would hurt me with the nail file, ask him to fix something. It took a 1 hr service 2 hours. It would've been longer if I didn't give up on the end. David tried to upcharge me in the end and blamed the front desk girl for not knowing how to charge me. There's literal prices and buttons to press and she tried to charge me but he kept gaslighting her saying she was wrong and needed to charge me more. Be careful of the nail tech David and his random upcharges and make sure to speak up for yourself whenever something looks wrong in the process. The nails I got are the nail ones. And the blue ones were the inspiration. The art is meh and I had to ask him to fix it three times but it still looks bad. Shape was bad and he filed hard and made my middle finger bleed. The nail bed he made with acrylic powder is thick as hell so it looks ugly. read more

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Van did my nails for my wedding, I love them so much!!! I showed her a picture of what I wanted, and she recreated it perfectly! read more

Gloss & Feathers - Nail Salons Near Me - Phoenix, Arizona

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Skip this place. I just moved to the area and in search for my new goto nail shop, decided to give this place a try based on reviews. Bad experience, will not be returning. Maybe they have one or 2 good nails techs but the one I got was not good at all. As a business when you have a first time client you should pair them up with a good tech so we return not the worst one you have! Not only this was a waste of money but also my time. read more

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I came in yesterday for a gel manicure and left quite disappointed. I think my nail technician was Linda, at least that was the name on the LED light. During the appointment everything was okay, besides some cuticle cuts. But when I got in the car and took the time to look at my nails, I noticed a lot of issues with them. It was hard to see in the salon (and in pictures) because it's a dark shade and needs natural light to see it well. Multiple nails had "imprint"-like textures that make the nail rough looking and not smooth. I'm not too sure how this wasn't caught when she painted them. I also had a lot of gel polish stuck to my skin, which I had to pick off myself. My nail tips weren't filed smoothly, and the gel didn't reach my side nail walls. I usually do my nails at home, but am out of town and don't have my equipment. I could've done a better job than this and wouldn't have wasted $50. read more

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I've gone to this place for months (typically to Tommy, who is amazing!!) but I went while he was out on paternity leave. I've been growing out my nails for months and was using SNS on my natural nails. The new lady that did them completely screwed up my natural nails and now they're completely short and they were cut WITH SNS on them. She didn't soak them at all which made half of them split and one of them bled super badly. Not quite sure what she was doing, and they gave me a 5% discount but it didn't feel like enough when I'd have to pay for tips to get them redone. This was a pretty bad experience and the nail tech didn't know what she was doing. I'll probably continue going to Tommy, but I wouldn't recommend this place unless you go to him. UPDATE: Received a message from the manager. All she offered was to do SNS, you all took off half my nail. If you think you're touching them again, you are mistaking. I asked for a refund on what I paid for and was denied. She basically told me to take my business elsewhere, which is what I'll be doing! I've been going here for months and it's sad that they can't admit when they've screwed something up and try to appease the customer. This is some of the worst customer service I've seen. read more

Gloss & Feathers - Nail Salons Near Me - Phoenix, Arizona

I've been going to Kay at Gloss and Feathers for about half a year now. She gave me the best pedicure of my life today. She actually spent like 40 minutes focusing on my feet which is extremely rare these days. Also she did the cutest Halloween design on my nails. I've already gotten so many compliments on these. Thank you Kay and Gloss and Feathers for always being so wonderful. read more

Gloss & Feathers - Ghost Nails - Nail Salons Near Me - Phoenix, Arizona

UPDATE: I added 2 stars after I got a call from the owner who was very polite and attentive. She assured me she takes sanitation very seriously and emphasizes that in her salon. She showed me a video of the guy opening a new box of tools while giving me a pedicure. I'm relieved that he had opened a new one and I wasn't paying attention so I didn't see him. However, I will probably not delete my review and I will not go back to the salon. Although the owner was very helpful and obviously cares about the salon, the receptionist handled the situation atrociously, so I can't trust that future experiences will be any better. To be clear, I waited until I was away from the clients to ask because I didn't want to cause any unnecessary scandal without being completely positive that he did not use new tools. I was quiet and polite about it and was met with rudeness and incompetence from the receptionist. I was waiting for her to either ask him (I couldn't because there was kind of a language barrier and I thought it would go smoother if she did), or reassure me that that would never happen and that I was worried for nothing. Instead of doing that, or asking him to come over for a second, or quietly asking him the question where he was, she was completely dismissive and said "what do you expect me to do about that" multiple times about something extremely serious, scary, and concerning. If she hadn't handled it so poorly I probably would've gone on my merry way and not been anxious about it for an hour and a half. This place is so scary and dangerous. I always come here for my pedicures. I went to get a pedicure today and the guy who did my pedicure used old products to clean my cuticles and then went and used the same products after me on someone else without cleaning them. When I asked the receptionist if she could ask him if he used new ones and I just didn't notice, she said she couldn't ask him because he's with a new client and didn't want to cause a "scandal" in front of the client. So she continued to allow him to work with POTENTIALLY UNSANITIZED TOOLS ON SOMEONE ELSE. SHE DID NOTHING FOR THAT CLIENT'S SAFETY BECAUSE SHE WAS MORE WORRIED ABOUT A SCANDAL THAN THE CLIENT. Disgusting and shady as hell. I could tell by her reaction that she doubted he used new ones too. She said she'll check the cameras and then went away to call the owner. I asked her if I could look at the cameras too, because frankly I didn't trust the receptionist to tell me the truth. She came back from the call with the owner and said the owner would check the cameras and call me back tomorrow. What???? That's how you handle a potential health hazard?? And when I asked her what if nobody calls me back and that I'd like to see the cameras too, she rudely repeated a few times "I'm just a receptionist what do you expect me to do?" Um are you kidding me?? Check the cameras? Ask him if he changed them? Do something?? You expect me to tell you how to handle YOUR salon?? Just so sick. And she was the one who said she'd check the cameras and all of a sudden she couldn't. Maybe because she was scared to check them in front of me knowing I was right? They are potentially putting all their clients at risk. If you have nothing to hide, you'd handle it better. Even if by some miracle he used new ones and I just didn't notice I will NEVER come back after the way this was handled by that incompetent receptionist. This is not just a bad pedicure or just inadequate customer service, YOU ARE PUTTING PEOPLE'S HEALTH AT RISK by exposing them to potentially dangerous blood diseases. I will keep everyone updated regarding whether I actually get a call or not. I hope I am wrong. read more

Tommy did a descent job on my feet although I said no hot stones. He started scrubbing my feet and was looking around the room distracted. He ended up scrubbing the top of my foot instead of my callus and I have a couple of sores. I did not notice so much when I was there, but hurt when I went to put on my shoes. He also used the hot stones. Kelly did my hands and asked how many coats of polish I wanted. I told her two and she tried putting on a topcoat after one. She missed some portions of nail and cut them square when I prefer them rounded. She seemed in a rush and they all seemed a little short staffed maybe? It was my first time here and although I was relaxed and enjoyed getting pampered, it could've been an overall better experience. read more

Gloss & Feathers - Nail Salons Near Me - Phoenix, Arizona

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