Ella does a wonderful job -- she is highly skilled, kind, and my nails always look beautiful. Her work is consistently excellent. That said, the overall experience can feel a bit hectic, and a more streamlined booking and confirmation process would go a long way toward ensuring appointments are accurate and stress-free. While the service itself is strong, the front-of-house experience doesn't always match the quality of the work being done. Ella is definitely the highlight. 5 stars for Ella's work read more

What a beautiful salon! I came in recently to my gel pedicure removed and the man who did the service was quick, efficient, and nice. The salon is pretty and has lots of space and chairs for services. I would like to return soon to get my nails done here. read more

Had an amazing first experience here today. I've tried most places in the area and this might be my new go to. Ella did a wonderful job on my gel x and the lady on my pedi was awesome as well. I was in and out in about a hour. Clean salon, good prices, and nice service. read more

Grand Nails Lounge - Nail Salons Near Me - Phoenix, Arizona

This place is clean and I love the girl who does my nails, she does an excellent job! I wouldn't go anywhere else. Also under new management and they're very polite (short haired mean girl from all the reviews is gone!!)! I can't recommend the male for a pedicure, I tried him twice and it was horrible, he got gel off all over my skin one time, and the other time it was so bad l I went and got a pedicure somewhere else the next day. I never have an issues with the females however, they all do fabulous pedicures and I would recommend any of them! read more

My wife and I come here regularly, very nice place and friendly staffs. I always come here for my manicures and pedicures. They always make my hands and feet so clean. Excellent services, clean salon, highly recommended. read more

Grand Nails Lounge - Manicure - Nail Salons Near Me - Phoenix, Arizona

I was visiting Phoenix and was overdue for a builder/hard gel fill manicure and a pedicure. I looked at several options near where we were staying and chose to come here. They were able to fit me in within an hour of my request which was perfect. The place is beautiful and clean. Prices are similar to what I pay in San Diego. I had two technicians doing the manicure and pedicure at the same time. That was nice because it takes less time. When I am at home with more time available I prefer to have them done separately at the same appointment so that I can be more relaxed. This was fine though. I love this new to me technique of builder gel. I had it done in September in Portland for the first time. It is nice to just get it filled rather than a full removal with acetone. I like it much better than dip also because they are not as thick and look so much more natural. They don't lift or peel and I can go 4 to six weeks with them still looking decent. Just a lot of grow out but the actual nails and polish look great the whole time. Ella did my manicure. She did a fabulous job. Christine did my pedicure and it was wonderful too. I would recommend this place and will come back if need be when I am in Phoenix. read more

Grand Nails Lounge - Regular pedicure - Nail Salons Near Me - Phoenix, Arizona

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I do my mani- pedis here. The entire staff is excellent. They take their time and have a great attention to detail. Highly recommended! read more

Your front desk manager is one of the rudest people I've encountered in years of having my nails done. Prices were insane...$80 for a gel pedicure? That's bold. The way I was treated on trying this place out made the decision for me. Zero stars, would not recommend, in fact - RUN AWAY! There are far better options on nail spots that won't gaslight you for questioning their severely overinflated prices. read more

I went here a few times for a gel pedicure and acrylic nails and they are okay. Three stars

I've been coming to Mimi for 7 years at grand nails. I always tell her she's an angel. She really is. She's the sweetest human. She massages me longer and better than anyone I've ever gone to prior. I have sent my clients, friends & family to her. They all call me after & say "wow Mimi's great! You weren't kidding". She also makes my nail shape better looking than I've ever been able to or anyone else. Her pedicures are incredible & she's the best for Dip/SNS nails! I get the Deluxe pedicure w gel & dip nails. She's worth every penny. Thank you Mimi for being my angel read more

Ella is the BEST! I've been coming here for seven years and the place is great! I've been with Ella five years and she is fast, reliable and professional. read more

Beautiful salon in a great area- go see Ella! She is the best! she picks my colors better than I do. They turn out beautiful every time. Their pedi massage chairs are also much better than most salons in the area... and there are a LOT. read more

I have been coming here for years. Ella gives the best manicures. The place is clean and I always get a good manicure & pedicure. My nails look great!! read more

I have been going to this place for the last 6 months after years trying to find a place that does my nails the way I want and like! Susan is the best, I would highly recommend her, such a sweet lady also! read more

I have been going here for over a year. I have the best experience every time. I see Ella and Mimi who are both so great and do a fabulous job. They always go above and beyond for me. Every time I walk in they already know what I want. If you are trying to find a place. I highly recommend coming here. read more

We used to come here when Jen opened up this shop. It has definitely gone down hill recently. All the good nail techs have left and moved to new salons. Recently there seems to be nail techs who don't know what they are doing. Not sure the owner knows what she is doing or if she is hiring people who have no clue how to do nails. Beware. read more

I'm a regular at Grand Nails and thought it was about time for me to write a review. I want to say this: I am ALWAYS taken care of here. I am a very client-focused person myself so I really appreciate this. I want to give a special shout out to AMY! My girl Amy always "gets me right!" Service is fast and efficient. She listens to my requests (which are sometimes overly detailed and needy) and executes my ideas with ease. She's truly a pro. I have no complaints. Including two pictures of nails Amy has done for me. THANK YOU AMY! ‍‍‍‍ read more

Grand Nails Lounge - Natural nails with SNS (color unknown, but probably c40) and hand drawn hearts for Valentine's Day. Done by Amy. - Nail Salons Near Me - Phoenix, Arizona

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Thank you so much, Ella. My nails look so nice!!! She was quick but not rushed, she explained how they did things. I've been needing a new spot for my manicures and now I've found it! Thank you read more

Becoming concerned on the nail technicians they are hiring. Seems like some of them do not know what they are doing and others have to step in to help them. I question whether some of the technicians even have a license. Will be looking for another salon. read more

My mom came to this location to get her dip manicure soaked off and reapplied. During her service the worker abruptly got up and told her she has to go get lunch, and that my mom needed to look at her nails, see when they look soaked off then move her hand to the other bag and tie it herself. At the same time, another worker said "do you not understand her? You need to do it yourself". This is horribly unprofessional, we are paying for your services. If you needed to eat lunch do it before or after taking a client or don't take one at all! She should not have to make the judgment when her dip manicure is ready - she's not the professional - you are. We will absolutely never come back. read more

Grand nails is such a clean, easy, and amazing salon to go to! Every technician is phenomenal and they are always able to fit you in. They really are such a high quality nail salon in Scottsdale! read more

I've been getting my nails done here for almost 5 years. Mimi is my go to for my dip manicure but honestly everyone does an excellent job.

I'm always happy to come here and get my nails done. They always have amazing service and always a good place for a good laugh with the workers. read more

Grand Nails Lounge - Christmas, reindeer, Santa hat - Nail Salons Near Me - Phoenix, Arizona

I've been seeing Ella for over 5 years. Ella is the best nail tech! Jacqueline is also the best front desk staff and is super friendly and helpful! read more

Grand Nails Lounge - Ella is the absolute best! She can achieve any design you want. Not only is she thorough, but she's super fast! Go see her! - Nail Salons Near Me - Phoenix, Arizona

5 Stars! Every time! I've been going to Grand Nails Lounge on Mayo Boulevard regularly since moving close to the location, and I can't recommend it enough! I usually get a gel manicure and pedicure, and no matter which technician I receive, they always do a fantastic job. The staff is warm and welcoming, creating a friendly and relaxing atmosphere. They're attentive, ensuring every client is comfortable and cared for. The technicians are skilled and efficient, delivering beautiful results every time. The salon is bright, modern, and clean with comfortable massage chairs. I always leave feeling pampered and happy. Highly recommend Grand Nails Lounge for anyone looking for top-notch service and quality! read more

Im so upset & disappointed with my first experience here at Grand Nails Lounge. The sales pitching made me feel like i was buying a car. First, I was told that i would be getting charged extra because the nails THEY put on were too LONG when I asked twice to have them cut down because I didn't like how long they were. I specified I needed to have them short enough to undo my kids car seats. After she kept trimming barely taking anything off she said they'd shorten when she files them. Clearly they didn't with how long these are. Then, I specified I wanted normal gel for my nails. However, the nail tech kept insisting that I get this other type of polish, after I continued to decline she kept asking if I wanted a design and I said no and after the 3rd time asking I told her she could do a small one NOT informing that it was $15 more until I was paying at the end. Its not my first time at a nail salon so I understand that some things can cost more, especially designs however; I think its unfair as a consumer to not be informed of what that price is until the job has already been done. As well as If you look at the design she picked to do on my nail, it looks like a giant purple glob. When I questioned the pricing to the manager, her excuse was that the nails tech who did my nails just got surgery recently and forgot to mention the pricing on the design. They overcharged this entire experience and the nails are too long, and not even cute the design literally looks like a vagina. After I went back inside to find out why I was charged so much she broke down the details saying $5 was added for the long length ( that I didn't want) $15 for a design (she didn't disclose or even do a decent design) my pedicure they added $20 to for gel (usually at other salons it's $5-$10). Overall going in for a $55 full set and a pedicure I chose to get a more expensive one to treat myself for Mother's Day for $58 turned into $78 and i ended up leaving with a $173 trip not including the tips I left them of $25. I would have no problem paying for a good quality service and specialty nails but even when I've gotten designs on every fingers I've never paid that much. Even asking other nail artists at other salons they all said they wouldn't charge over $55 for these nails and wouldn't let me leave the salon with this design. I would give them one star but the pedicure was good besides the $20 up charge. read more

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I've been coming here for years and will never go anywhere else. Everyone is always so nice and they do the best job. I highly recommend if you're looking for a clean establishment that does quality manicures & pedicures that are going to last! read more

I had an absolutely horrific experience at Grand Nails Salon. From the moment I walked in, I felt unwelcome. The staff laughed at me making fun of my nails to my face and then in their own language making it even more uncomfortable, which was not only unprofessional but downright cruel. I was mortified and felt like a complete joke. When I finally mustered the courage to ask them to stop after just one step, they completely disregarded my feelings and insisted I pay for a service I didn't even receive. To top it off, they accused me of lying about my experience! I was treated like I was the problem, when in reality, it was their complete lack of respect and customer service. I left in tears, feeling humiliated and frustrated. When I got home my mom ended up phoning and brought up the fact that they were making fun of me in both English and in their own language, then the race card was pulled and the lady on the phone was calling my mom a racist for even saying that, and hung up on her. This place has no idea how to treat customers with dignity. If you value your self-esteem and want a pleasant experience, do yourself a favor and steer clear of this nail salon! Save your money and find somewhere that actually cares about their clients! read more

Cute salon with great nail techs, but the woman that sits at the front desk is ALWAYS rude and I'm not being dramatic. She never smiles, never talks nicely and always blames you for anything. If the owners want this place this last they need to replace her. Also, some of their DIP colors are old and need to be replaced. My dip shouldn't be chipping 4 days after getting them done especially when I am very careful and wear gloves when I clean and work at a desk (the front lady will tell you it's from typing btw). I pay extra for dip over gel because it's not supposed to chip!! I'm begging the owners to please change management. She is the worst most uninviting person I've ever met and I really don't want to stop coming here. read more

This place is HORRIBLE!!! The Owner is so rude. They fight with me in the salon and over the e phone when I tried to have my nails fixed because the gel started coming off after two days... I've never used gel, but I was trying to make it convenient because the original color I picked they didn't have and so they put a peach instead of a pink I wasn't happy with it after 15 minutes of the lady complaining about having to change my colorthe owner came over and did help me get the color changed but was not very nice about it. then when I asked to come in after the gel started to come off: she gave me. Issues about fixing the horrible job they did. I came in to get my nails done for my official engagement since we pick up my ring tomorrow. So disappointed in the service; the horrible attitude of the owner. DO NOT GO HERE My mother was so disappointed in the artifice of the techs as well read more

Grand Nails Lounge - Nail Salons Near Me - Phoenix, Arizona

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I have been coming here for a year and the service is always phenomenal! Everyone is so kind and they always take great care of me. I usually walk in because of my busy schedule and they have always been accommodating. 10/10 recommend this nail salon! read more

Grand Nails Lounge - dip nails - Nail Salons Near Me - Phoenix, Arizona

I've been coming here for years and sincerely have no idea why (except that it's close to my house & I can usually get an appointment easily enough) There are dozens of better salons, do yourself a favor and go anywhere but here. The front desk lady (that had been there for years!!!) is the rudest, nastiest, least friendly person EVER - and in a customer facing role? I have never seen her smile or attempt to be nice, to anyone! Customer service is horrible, prices are high & unpredictable and they will all treat you like you don't even exist. It's so strange I've had it and never coming back read more

This was my first time here. I made an appointment day of on Friday and they were really quick with seating me when I got there. I got a full set and the nail tech was great about asking me what shape I wanted and making sure I liked it before she moved forward. The salon is really clean, smells good, and plays great music. It's well staffed and they're very friendly. I can tell it's a great spot because there were a lot of regulars (based on the rapport and conversation around me). It's clear why people keep coming back and I definitely will too. All around great! read more

I got a fantastic gel manicure with Tiffany. Definitely will return - a great manicure experience

I walked in for a gel manicure and classic pedicure. The women with the short hair, who seems to work the register came to tell me that my pedicure time was going to be cut short due to more customers waiting and changes it to the express pedicure. I was not happy about that, as I wanted to try this place out after having shopped near by many times. The nail techs that did my nails were great otherwise. read more

Absolutely horrible HORRIFIC nail salon, I don't know who the short haired b*tch is running this place, but she needs to be sent back to where she came from. Went in for a SIMPLE manicure pedicure, just the basics. No gel polish, no paraffin, just the basics. Was told $35 for a pedicure and $25 for a manicure. Total of $60, right? Absolutely not, they charged me an additional $12 for nail polish ($6 for hands, $6 for toes), $10 for "shaping" my natural nails (mind you, there is no length whatsoever), $10 for topcoat on my nails and my toes and $6 for "hydrating oil" on my cuticles on my toes and nails. So a simple manicure pedicure that was only supposed to cost $60, ended up costing me $98. Everything that I thought would be included in a simple manicure pedicure, I was charged extra for. When I got to the counter to check out and was told my total.... I was baffled, tried to talk to this short haired miserable human being running the place, and all she did was tell me that if I "didn't pay she would call the cops". Not only did my experience that was supposed to be relaxing turn into a nightmare, she then berated me about leaving a tip. Beware of this nail salon! They will tell you one price, and then start doing other services and not tell you you're going to be charged. Then embarrass you and yell that they will call the cops if you don't pay and try to make you leave a tip. If I could give this place negative stars I would! read more

Was recommended by my girlfriend that frequently visits the lounge. We met for an afternoon of pampering- I needed a manicure and she needed a pedicure. We were positioned as close as the layout would allow - but, she was behind me which made it difficult to visit. The service was professional and I enjoyed my treatments and the French Manicure paint. I liked that the massage chairs were new and looked comfortable. I will return again and try the pedicure next time.. read more

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Been coming here for a few years. Great service and quality. Mimi always takes good care of me.

This was the worst nail service of my life. The nail tech made me leave with horrible nails. I have been getting my nails done every 2 weeks for 10 years and this was my first time coming to this location. The nail tech hurt me to the point I had to pull my hands away almost 5 times and even cut me This was the worst manicure I've ever had in my life. read more

Grand Nails Lounge - Nail Salons Near Me - Phoenix, Arizona

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We love this salon! We have been trying to find a regular place that meets the needs of the 4 of us. They are always on time and very accommodating when scheduling Every time we come in, we are greeted with smiles and funny people. We laugh through our whole service. Their pedicures are amazing and everyone gives amazing massages. They have a wide variety of colors for dip, gel and regular. The dip lasts a very long time. Rarely does it crack or chip within 3 weeks. I have to redo due to nail growth. Very fairly priced for all that you get. read more