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Naffah Tech Solutions

5.0 (2 reviews)
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100%

Services - Naffah Tech Solutions

Home automation repair

Component automation

Security monitoring services

3 More Services

Security system installation

Security system repair

Home system automation

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Boss Security Screens - security screens customer

Boss Security Screens

(166 reviews)

Impressed with the level of professionalism and knowledge about their product. If you're looking…read morefor quality security screens and someone who actually cares about doing it right, Elena is your person. Great service, great communication, and solid results--I'd absolutely recommend her and Joss Security Screens.

This is the second time I have used this company to screen in a patio, the first experience was…read moregood - communication and timeliness were not an issue. The second install has had some issues. Boss informed me at the beginning of January the screens were expected within a week, and the install would be scheduled. A full month went by with no further communication - near the end of February I was informed they were still inspecting, and was given a preliminary install date of the week of March 30th. Mid-March, I was given the firm install date of 3/31. 3/27 the project manger emailed and cancelled the install due to an issue found during the inspection. Supposedly the screens were undergoing inspection back in January, but magically failed inspections in March. Since the cancel, I have consistently sent emails asking for an update. Flower answers once a week that the company is actively working on getting an update from the factory. The most recent reply also gave me the name of the project manager and said the manager would be contacting me with updates. No updates from Boss. There is zero unsolicited communication from Boss. At this point I have zero confidence in this company. This is the most amateurish performance from a company I have ever seen. I hope the $25K I paid for the screens wasn't just a donation to the company, but that is what is it starting to feel like. I will start exploring what legal options I have to recover whatever money I can, but it may be low probability due to the sales agreement. Stupid me for paying up front. In the meantime, avoid this company like the plague. Amateurs.

Vivint

Vivint

(9 reviews)

Worst company. Sales people lied to me. Defective equipment. Worst customer service. 1 hour on…read morephone every call. Systems been offline 4 months and they still charge me for monitoring an offline system. Vivint should be shut down.

We have had a terrible experience with Vivint. Their sales people tell you anything you want to…read morehear to get you to sign a contract. We told the sales person we were only interested in switching from Brinks if they could beat the price we were paying for Brinks. We agreed on a price but quickly had problems with our equipment. Our sales person kept promising free months of service to keep us from canceling. But he would never put it in writing. I asked him 3 times and he always said he would email me the promised adjustment. When we signed up I told the salesman I didn't think we were still under contract with Brinks but I needed to check. He assured me if I still had a contract that Vivint would pay it off up to $4,000. The next day I found out I owed a little over $400. He told me that it wouldn't be a problem and that Vivint would send a debit card in the mail for the remaining balance. A couple weeks later I asked about the card and he told me that Vivint doesn't buy out contracts any longer but in order to keep us as customers, he would take care of it. Right about the time we were about to go past our 30 day trial, our salesman stopped contacting us. I called Vivint to cancel and they told me it was too late. I don't have all the salesman's promises in writing so I don't expect all the promises to be honored, but I have several text messages where he said he would pay off our contract and give us 4 free months of service for our troubles. I showed the messages to Vivint and they refuse to let us out of our contract or pay off our Brinks contract. We are beyond frustrated with Vivint and the shady salesperson and wanted to warn others to get everything they promise you in writing before signing anything.

LivSmart - 9kw roof solar system install

LivSmart

(84 reviews)

I have mixed feelings about LivSmart Solar. My husband and I moved into a new house and wanted to…read moreget solar installed to assist in lowering our NVEnergy bill. After speaking with a few companies we decided to go with LivSmart. Chris and Rodrigo are amazing. They are both pretty responsive and Chris was extremely helpful when it came to getting answers. Trizhya was easy to work with and returned phone calls in a mostly timely manner. I will say that the office staff needs some work as they weren't very helpful - it's hard to be helpful when phone calls aren't returned or even answered for that matter. Scheduling was a bit of an issue as on more than one occasion, a solar tech was sent to our house when no one was home and while our electric panel was locked (Sorry but I'm not going to leave my panel unlocked, especially when no one is home but my dogs). Also, the solar tech left a tool on our roof after installation which I'm not really sure how as most contractors tend to check to make sure all their tools are intact. Overall, our system seems to be working fairly well (I had to get Rodrigo to help explain how to use/read the Enlighten app). Hopefully if any problems arise in the future, there will be better communication with the office staff and no scheduling issues.

LivSmart Solar absolutely is the worst solar company ever. I highly recommend not going with this…read morecompany. Besides customer service being the worst, they damage property (home and vehicle) and refuse to pay damages. Took them over 2 months to even get back to me to tell me they are refusing to pay for the damages. I highly recommend NOT going with LivSmart Solar for your Solar needs.

Naffah Tech Solutions - homeautomation - Updated May 2026

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