This was my second stay, while visiting the island. I was in a white hat with a beautiful two piece…read moresummer fit. The staff was immeasurably kind, friendly and welcoming. This will be a nice interlude amongst many other visits to the Hawaiian islands near future. Thank you for this experience. It was a birthday gift to myself.

Gotta stay at the famous White Lotus when I visit Maui right? Unfortunately, my experience was…read moreextremely mediocre. I have stayed at many luxury hotels by now. In comparison to some other brands such as Aman, Four Seasons Maui felt below average given its price point. The resort itself felt small and a bit old. The service felt very below average and inconsistent. One employee would tell you the sun umbrellas at the pools near the bushes are not adjustable while literally 2 mins later another employee came and adjusted the sun umbrella next to me and also mine when I asked. When we went to the adult pool we were told by one employee that we needed to be on a waitlist. After 3 hours when we finally got notified that it was our turn and went back we noticed other guests just literally went and grabbed empty benches and staffs were just setting the benches up for them(no, they didn't even know there was a waitlist)... Our canoe experience at the last day of our stay got canceled due to high wind and the concierge never notified us etc. Many employees gave me the vibe that they don't really care. They just gave me fake smiles and robotic responses. Maybe Amond would take better care of us...if he is still alive... The view was very amazing. We even spotted whales many times.

What a beautiful resort!! The entrance is mesmerizing with all the trees overlapping each other…read more Service is very kind and attentive. There's a pool for adults only (don't see that too often) very nice if you want laid back peace and quiet. They give massages out by the pool as well. They have the cutest little shopping area by the lobby that you've got to check out! Super fun for you shopping lovers. The rooms are spacious and the view is out of this world! This is a fun place to explore even if you aren't staying here! Come check it out!

1 Star - Save Your Money and Sanity, Go Next Door to the Four Seasons…read moreWhere do I even begin with the Grand Wailea? This place has absolutely no business carrying the Waldorf Astoria name, and after staying here, I can confidently say it falls woefully short of every standard that brand is supposed to represent. Rude, Dismissive Staff (Especially by the Pools) The pool staff were some of the rudest hospitality workers I've ever encountered. Curt, condescending, and openly impatient with guests who dared to ask basic questions. There is no warmth, no service mindset, no sense that you--the paying guest--matter. For a resort charging premium pricing, the attitude from staff is genuinely shocking. Overcrowding Like You Wouldn't Believe The pool areas are wildly overcrowded. It feels less like a luxury resort and more like a packed public water park. Good luck finding a chair, walking a path without bumping into someone, or actually enjoying the pools you're paying a fortune to use. Towel Rationing at a "Luxury" Resort They actually limit towels. Let that sink in--you're paying Waldorf Astoria prices and being rationed pool towels like it's a budget motel. Absurd. Chairs Flipped So Fast You Can't Even Eat Breakfast If you leave your chair to grab breakfast, use the restroom, or do literally any activity the resort itself offers, expect to come back to find your spot has been given away. The turnover policy is so aggressive that enjoying the rest of the resort becomes impossible. You're essentially chained to a lounger if you want to keep one. Lost and Stolen Items Because Staff Removed Belongings This is the worst part. Leave your chair for more than an hour and staff will physically remove your items. We lost personal belongings because of this policy. Not misplaced--removed by staff and never recovered. At a Waldorf. Unbelievable. Hundreds of Dollars Just for a Beach Chair You read that right. They charge HUNDREDS of dollars for a beach chair. Which begs the obvious question: what exactly is the daily resort fee covering if not the most basic amenity at a beach resort? It's nickel-and-diming taken to a level I've never seen at any property at this price point. Cabanas Auctioned Off on a Secondary Market This might be the most outrageous part of the entire experience. Cabanas are essentially auctioned off on a secondary market. Some other guest bought the cabana a year earlier, and now existing guests of the resort have to pay THOUSANDS of dollars to that person just to use a cabana by the pool of the hotel they're already staying at. It's predatory, dystopian, and completely antithetical to the idea of luxury hospitality. Bottom Line This hotel is wildly overpriced and genuinely awful. It does not meet--nor even approach--the standards expected of a Waldorf Astoria property. The Waldorf name on this building is a disservice to the brand and a trap for unsuspecting guests who think they're booking a luxury experience. Never again. Walk next door to the Four Seasons. It is night and day across the board--service, atmosphere, value, every single category. Don't make the mistake we did.

This tour was so educational honestly my husband and I feel like pineapple experts now! Lots of…read moregreat pineapple tasting on the way and you get a pineapple on the way out! (Packed for TSA)! 100% recommend to anyone traveling to Maui! Tour guides were sweet, educated, and personable! This is also locally owned and operated by Native Hawaiians completely now and is the 2nd last pineapple farm in the US and last pineapple farm on Maui!! I bought a pineapple for this Christmas for all my family members and they all loved them so much!

Overall the tour was interesting, and even though I have been to the Dole Plantation, I still…read morelearned a lot on this tour that I didn't know. The pineapples were definitely some of the best I have ever had. Very cool you get to take one home (and it did survive the plane ride). I have to agree with some others that it is a little pricey for what it is, but I also understand the challenges of keeping the farm going in today's economic climate. I would say if you feel comfortable about doing a tour for that price, go for it. If not, there are lots of other cool places in that region of Maui too.

The Road to Hana is a windy curvy car ride adventure with many great stops. We also downloaded a…read moreGPS supported tour which made the ride even better as we discovered so many new spots. Please come and create your own adventure.

Road to Hana is a unique experience that involves driving down a long road (most likely from the…read morenorth side of Maui) down to the town of Hana. Along the way there are a variety of attractions like lush rainforests, waterfalls, hiking areas, and beaches. There are many so you'll have to do your research to find the ones you want to stop at. You will usually drive down the road, stop briefly for the attractions, then get back on the road to the next one. There were many windy and narrow roads and the driving isn't for the faint of heart. Some of the bridges are one lane so you'll have to constantly keep an eye out for cars around corners. I personally wouldn't drive at night and you really have to ensure you don't veer onto the other lane. Driving at slow speeds is a must and requires a lot of concentration. One of the other notable attractions that the road has to offer are the plentiful banana bread shops. We went to Aunty Sandy's Banana Bread which was delicious. It was pretty cool and I'm glad I got to check it out but I wouldn't do it again.

I would give Fun Factory 5 stars because of the lovely workers here. They are always so nice and…read morefriendly. I usually bring my daughter here every week and spend a lot of money on the games, but it's worth it because the staff make the experience so enjoyable. They are always welcoming and kind. Highly recommend!

I absolutely loved this place as a kid & I still enjoy some practice on the claw machine from time…read moreto time. Although I've still never figured out how to win on the jumbo claw? I'm still kind of convinced it would be easier to win if I just crawled through the door. Lmao. Although I think if you guys wanted to start catering to adults too. I'd recommend adding a bar & open an after hours club for adults. Would give kind of a Vegas vibe for couples to try their luck at wining a stuffed animal. Plus have an open mic for a comedy club vibe. To get people to sit down & to spend some more cash on drinks. Xoxo, ChelsieFletcher

Anniversary trip and first time staying at the Fairmont; glad it was at this location. For context,…read morehusband and I walked into and toured all the resorts along the wailea beach path and agree that Fairmont was #1 based on our preferences (yes, even compared to Four Seasons based on overview of pool amenities haha). Although the only other resorts I actually stayed at were Andaz and Wailea Beach Resort Marriott. Reason being that rooms are exceptional (all suites) and I highly recommend upgrading to ocean view if possible. They have prime real estate directly facing the sunset, making each night so memorable. For amenities, pools are more spread out and does not feel as claustrophobic compared to Four Seasons in my opinion. I'd choose Fairmont again for our next trip. Special shout out to the housekeeper going above and beyond who shapes our lei into a heart each time they tidy our place. This person deserves a raise/promotion. Barry the manager at the hotel breakfast buffet also feels like family; just so warm and friendly. Also deserves a raise or promotion.

Our stay at Fairmont Kea Lani had some positive moments thanks to Luz, Dani, the bell team, and the…read morekind staff at Ko Restaurant and Pilina Bar. However, the overall experience was disappointing and stressful, especially given the circumstances of our trip. This was my children's first real vacation, and we were celebrating two birthdays (mine and my 8 year old daughter) which the hotel was aware of in advance. Unfortunately, there was no acknowledgment at all -- not even a small gesture like a cookie or note, which was surprising for a luxury family resort that promotes personalized guest experiences. We were traveling with three children (one on crutches) and a medically fragile senior with mobility limitations, yet staff did not provide meaningful assistance coordinating accessible airport transportation, forcing us to rely on Uber to make our flight home. The front desk only consistently made me aware of how expensive transportation costs were, as if I could not afford it! I was highly offended. Why would I vacation in Wailea if I can't afford to go to the airport? Why even bring that up? On our departure day, we requested a hospitality suite so our family could shower before a evening flight. Multiple staff members incorrectly told us no such option existed and suggested we use public outdoor beach showers where kids wash their feet off, which is not appropriate for children or an elderly disabled guest. Another staff member suggested that I purchase a spa pass for $75 per person to shower before our flight, but said the children could not shower there. Only after repeatedly asking multiple front desk employees, did Luz, my saving grace, who obviously has common sense, arranged our access to a hospitality suite at the last minute. I was charged $350 for the hospitality suite, but I appreciate her professionalism.

Clean, nice, and vintage hotel. This place is on the beach. Wonderful just wonderful. Free…read moreshuttle service to and from hotel to the airport. Shorts walks close by to eateries, Whole Foods, Long's drug store. They have a great breakfast buffet, clean pool, and excellent fitness room with dumbbells, cardio machines, and kettlebells (this is rarely offered in hotel gyms). They even have a worship service in one of the 2nd floor rooms. Friendly staff - front desk, house keeping, security personnel, and shuttle driver. No place is perfect, but this place is worth another visit in the future. I love it!

I will give a pros and cons list. CONS:…read more- Roach infestation. If you are okay with sleeping in a hotel room and as soon as you have to go to the bathroom you encounter a roach then this hotel is perfect for you. I understand it is hawaii and we are bound to come into contact with a roach but this seems more like an infestation. They are a lot of little baby roaches. When I spoke to the front desk they were dismissive about the situation. I wish they could have at least provided raid to kill them, but when I asked if there was a solution to the situation or if we are supposed to expect roaches he told me "It hawaii" yes I am supposed to expect it. So if you are okay with roaches then this is a good spot. So Far in the two nights I have stayed, we have encountered at least 5 roaches and more to come . - HAIR. When the cleaning ladies came to restock our wash cloths and towels there was a large wad of black hair on the new wash cloth. I think that is disgusting considering that is someone else's hair and it was very visible so why not use a different wash cloth?? PROS: - Close access to beach. There is a small beach right behind the hotel. It is very beautiful and secluded. -Outside area is nice. There is a large outside area with lots of seating and views of the beach. - The pool is nice and there is generous amount of seating.

A+ Customer Service, and a good variety of inventory. We had a great time snorkeling!!!read more

Joy was amazing! Thank you for the amazing service! Very helpful and knowledgeable. She was able to…read moreprovide us with proper prescription goggles and give us amazing recommendations, safe and fun snorkeling places around the island. We will definitely be back!!!

Great, knowledgeable and friendly staff! Food was very good, and nice variety…read more Boat was beautiful, and snorkeling was decent. Wouldn't recommend if you are experienced with snorkeling, but very suitable and interesting for beginners! Overall, was very enjoyable for my daughter and I!

The best crew for a snorkel ride. Alan, Alex, Eddie and Dave are the best!! He helped us a lot in…read moreour experience in the road.

Great value hotel that exceeded our expectations. We're the type who like to get out and explore,…read moreso location is everything--and this spot delivered. The rooms were clean, the beds were very comfortable, and the staff was consistently friendly and welcoming. We didn't use the pool, but the area looked well-kept and inviting. A huge bonus was the free washer and dryer on every floor--definitely an A+ perk. Highly recommend for anyone who plans to be out and about and wants a comfortable, well-located place to stay.

Maui Coast Hotel is centrally located in Kihei, making it an ideal location as a home base for your…read moreadventures in Maui. If you're a foodie, there are many local places with great ratings within walking distance to the hotel and of you want something more upscale, Wailea is only 7 minutes away. The hotel is right across the street from great beaches for swimming and snorkeling. Equipment rentals are close by. The hotel has easy access and a large outside lot close to the towers. Upon entering the lobby, the staff greeted us and we found them friendly and professional. We received refreshing face towels, aluminum water bottles and digital wrist bands upon check-in to the new Kai Tower. The lobby in the Kai Tower had a water machine to fill our bottles. We loved using it upon leaving for our day's adventure and again when returning to our room. We found our room to be spacious and clean. A large seating area ran along the wall across from the bed with many large drawers underneath. The bed was very comfortable and the air conditioning worked perfectly. We found the room sufficiently quiet and slept peacefully. The bar and pool areas were very nice and had a fun vibe with live music every night. If you like a hotel with a local feel, with close access to beaches and excellent local dining and shopping, I highly recommend Maui Coast Hotel.