outstanding. did not pick up the tab. was guest at custom dinner at this resort on the beach at…read moresunset. too much great food. fantastic waiter. unbelievable experience'

Overall we had a lovely stay at the Four Seasons and would for sure go back. The service was top…read morenotch, the food tasty and all the amenities, especially for families were great. In the spirit of improvement, I wanted to share that concierge left much to be desired. While they were all very nice I found them disorganized, slow to respond and just not the quality or efficiency I would expect from a Four Seasons. I emailed over a week before our trip asking for dining recs, activities and car rentals and at first didn't hear back for a couple of days. I then called to follow up and got a response but information was provided piecemeal. I had to talk to 3 different people in order to get most of my questions answered (but not all). I had to repeat myself often in emails and do duplicate work to get things booked. Getting everything squared away though (activities, and dining reservations etc.) took hours of emailing, phone call chats and in my opinion should have been more streamlined. Of the folks I spoke to, I found Melissa the most helpful and wished more of the people I spoke to were as helpful as her. Eventually I had to resort to just booking dining reservations myself - no big deal but I feel like part of the value proposition of a FS is that they do all of these things for you. When I spoke with the third person to ask for dining recs all her top ones were the hotel restaurants which is fine but I'm calling because I want to go beyond the hotel walls. The restaurants at the hotel also were fine but not the very best. After a few emails to the concierge I received the dining guide and info on things to do with the kids when this would have been helpful to receive from the beginning. I know that part of the challenge is the revolving door nature of a concierge at some hotels, with different people working each day and having to re-read past email threads etc. but I'm sure there's a solution for this.

Grand Wailea is a luxury oceanfront property in the Wailea area of Maui. It's located directly next…read moreto Wailea Beach and spans 40 acres. It's also located next to The Shops at Wailea, a luxury shopping mall. We were told that the resort was in the shape of a turtle, and once that was mentioned the resort map made it obvious. The resort is along a string of luxury hotels right by the water connected by a walking/running path. In the morning you'll see tons of people along that path. We got a double queen bed with ocean views, and the bathroom contained both a tub and a shower. The resort amenities include but are not limited to a gym, multiple pools (including an adult-only one), lounge chairs, cabanas, water slides, and a spa. The spa had complimentary fitness classes which we took advantage of. Some of them were on the beach and in the fitness room, but some are paid. There are activities like massages, sound baths, and other types of wellness activities. To use the pool amenities you need a wristband which you get by one of the covered areas. Only valet parking is available for $80/night. They also have a on-site luau which I went to although I've been to better ones. There's a chapel and we even witnessed a wedding during our time there. We also went to Nobu at the resort which I enjoyed. Although it's a luxury resort, some parts of the resort were outdated and broken such as the room signs. The room interior was modern but some exterior parts of the building were on the older side. The location and the views are definitely the selling point of the resort, and it's a place you want to stay at to take advantage of the views and amenities.

After a 7 night stay last week this will be the last time we go to the Grand Wailea. This was my…read moresecond stay at the hotel. It started from the entry to the resort. What I thought were rocks were actually plastic looking boulders. This would have been fine but on the walkway to the Wailea shops there were broken boulders so you see that they are fake and the pond empty. An eyesore. The room service staff were great and took good care of keeping the room clean. However the refrigerator in the room had been turned off and had a stale smell. Having 4 TV's at home and actually had a Samsung I think I know how to troubleshoot problems. As we were getting ready to retire we turned the TV on and were directed to the promotional hotel page. We had no access to regular TV. Called the front desk for help and they asked me "do you know what is wrong?" No that is why I am calling you. Instead of going to bed I had to wait 30 minutes for help to arrive. The problem ended up being on the hotel end and the problem was fixed. The repairman dropped his toolset in my clothing drawer below the TV and left. Which I had to make a trip down to the front desk to drop off. In addition to dropping off the tools I had received a letter in the room telling me of upcoming service and they needed 45 minutes in the room. Not sure why this maintenance was not done on the front end or back end when I left? Now I am getting annoyed and the woman at the front desk said they are SEVERELY understaffed. The manager did give me a $300 credit but the damage was already done. Our room was $815 a night. The pool area was a circus, which I understand because families want that last summer trip. A great portion of the pool was closed for maintenance, including the lazy river. If you want a nice chaise lounge with an umbrella you need to get to the pool very early and stake your claim. So you are competing for your space. One of the days the towel station was out of towels. If you want a preferred area or cabana you are going to pay. There were some positives on the property but the negatives prevailed. The hotel is tired and needs to be upgraded. Especially for a Waldorf Astoria. In retrospect I should have gone down the street to the Four Seasons or the Fairmont. Even though I am a Hilton Honors member.

*I took the Maui Pineapple Tour: The Planting Experience in September 2026, and it was fantastic!…read moreOur guide, Rudy, was excellent. I loved learning about the history of the Maui Gold plantation and tasting fresh pineapple straight from the field. **A few essential tips: Wear dark-colored tops, long socks, and non-slip rubber-soled shoes--it gets very rainy, windy, and slippery out there, so you will get dirty! Bringing a towel and a wide-brimmed farmer hat is also a must.***

Informative and educational. Our guide Saylor just graduated from WSU with a degree in biology and…read moreshe is a local. She was awesome. We could not have had a better experience.

The Road to Hana is a windy curvy car ride adventure with many great stops. We also downloaded a…read moreGPS supported tour which made the ride even better as we discovered so many new spots. Please come and create your own adventure.

Road to Hana is a unique experience that involves driving down a long road (most likely from the…read morenorth side of Maui) down to the town of Hana. Along the way there are a variety of attractions like lush rainforests, waterfalls, hiking areas, and beaches. There are many so you'll have to do your research to find the ones you want to stop at. You will usually drive down the road, stop briefly for the attractions, then get back on the road to the next one. There were many windy and narrow roads and the driving isn't for the faint of heart. Some of the bridges are one lane so you'll have to constantly keep an eye out for cars around corners. I personally wouldn't drive at night and you really have to ensure you don't veer onto the other lane. Driving at slow speeds is a must and requires a lot of concentration. One of the other notable attractions that the road has to offer are the plentiful banana bread shops. We went to Aunty Sandy's Banana Bread which was delicious. It was pretty cool and I'm glad I got to check it out but I wouldn't do it again.

I would give Fun Factory 5 stars because of the lovely workers here. They are always so nice and…read morefriendly. I usually bring my daughter here every week and spend a lot of money on the games, but it's worth it because the staff make the experience so enjoyable. They are always welcoming and kind. Highly recommend!

I absolutely loved this place as a kid & I still enjoy some practice on the claw machine from time…read moreto time. Although I've still never figured out how to win on the jumbo claw? I'm still kind of convinced it would be easier to win if I just crawled through the door. Lmao. Although I think if you guys wanted to start catering to adults too. I'd recommend adding a bar & open an after hours club for adults. Would give kind of a Vegas vibe for couples to try their luck at wining a stuffed animal. Plus have an open mic for a comedy club vibe. To get people to sit down & to spend some more cash on drinks. Xoxo, ChelsieFletcher

I loved my 8 night stay at the fairmont kea lani this year. I splurged a bit on the ocean view…read moresuite and it was worth every penny! Their suites are spacious and the lanai is perfect to watch sunsets every night. The pools are crowded and I did not use them but I did like the beach and service throughout the hotel. Check in was an easy process. Lux in particular was super nice and helped me deal with an issue I was having. They have a nice gym, I didn't use it as I having too much fun on this trip! Plenty of restaurants on site. Self parking is free and plenty so valet isn't necessary. My advice is to call the concierge before you arrive and book the complementary canoe ride as it gets filled fast. I called them from LA 2 weeks before arriving and got the last spot. It was one of the highlights of my trip! If you like great service, amazing views and like staying in South Maui, this is one of my favorite hotels there. I will definitely be back!

08/27/2026 Aloha…read more Only complaint was while we driving in and coincidentally someone was on the driving entryway and point us to the back of parking instead of to the front to check in. We stupidly walking around like an idiot with our luggages looking for the front desk.

This is our second stay in town. The hotel is older but conveniently located. The best part is…read moreMinnie at the front desk. She is kind, considerate, always willing to help or answer any questions and very good at her job. It is really nice to be welcomed and taken care of by Minnie. Her customer service is excellent and that is why we will be returning again. Mahalo!

Better off going to a regular quality inn for the barely the same experience. You have to request…read morefor your room to get refreshed/more towels. Laundry is a joke don't bother planning on that account. No pool - they share with neighboring property but make sure you turn in your towel or you'll get charged. For the breakfast it was just fine nothing amazing.

A+ Customer Service, and a good variety of inventory. We had a great time snorkeling!!!read more

I ran late. The store was almost closed, but windy at the boss frog store in the dolphin Plaza and…read morehad no problem helping me right before closing. She was amazing!

I've been on a lot of ecotours, and this was a really exceptional experience…read more STAFF - The staff are really prepared, attentive, and take care of things I never considered, like having multiple kinds of prescription goggles aboard. FOOD - The food was also very good quality. I was pleasantly surprised to get a tempeh wrap for my vegetarian meal; many places just stop at cheese and veggies. WILDLIFE - The reef around Molokini itself is not in great condition due to extensive bleaching, unfortunately, but the variety of marine life, including a few endemic reef fish, is still enjoyable. Highly recommend booking with this company.

We had a wonderful dinner cruise on the Calypso. The food was delicious, the crew was very…read moreattentive and the views were spectacular. Looking forward to doing it again sometime.

Great value hotel that exceeded our expectations. We're the type who like to get out and explore,…read moreso location is everything--and this spot delivered. The rooms were clean, the beds were very comfortable, and the staff was consistently friendly and welcoming. We didn't use the pool, but the area looked well-kept and inviting. A huge bonus was the free washer and dryer on every floor--definitely an A+ perk. Highly recommend for anyone who plans to be out and about and wants a comfortable, well-located place to stay.

Great hotel in an excellent location. It sits right across the street from the beach, so you can…read moreenjoy both the hotel amenities and the beach with ease. The staff was incredibly friendly, upon check‑in, they welcomed us with a refreshing lavender‑infused towel, a reusable water bottle with refill stations throughout the property, and a cute beach tote to keep. They also offer orchids for the ladies to pin in their hair, which is a charming touch. The rooms were modern, clean, and offered plenty of storage. There are two pools, both kept at a comfortable temperature that makes for a refreshing dip. They allow guests to use the amenities while waiting for their room to be ready, which we appreciated since we arrived early. The hotel also provides free bikes for exploring the area, and there's a happy hour at the pool bar. Overall, we had a wonderful experience and would happily return for another stay.