They had a great sale on the exact snowshoes I wanted (something the other places in town didn't…read morehave...a sale, or the right size snowshoes). Very helpful service too. And they have a fantastic selection of reloading components and firearms/accessories. I was in the store on the day of that dumb march against the Second Amendment and figured I might as well pick up some more 30 round magazines, and they had lots of them in stock at prices that match the best online sellers. Totally thumbs up.

I called the store to ask a couple simple questions about the military discount and talked to Angie…read moreand she was incredibly helpful, friendly, informative, and overall very nice to talk to. Bob Ward's has the right lady answering the phones! Thanks, Angie!

I was in a few weeks ago and I was having trouble finding the right type of pistol ammo and a…read morewonderful gentleman by the name of Cole was amazing! All and all I would go here again :)

Guys. We are big fans but when the store is empty and the manager won't come do a price match and…read morejust tells the young lady working the till to tell me no.... That's pure laziness but it's fine. We are long time patrons and I love keeping money in the valley but I'll gladly spend money elsewhere when service is low quality. Good old Bobby Wards stands behind what they have written and never ignores a chance to make a sale.

The staff was very helpful and nice while my family and I were exchanging a jacket. Very welcoming…read morevibe right when you walk in the door, they even offer you a beverage! We absolutely will be returning. Although, they do have an amazing online return/exchange policy, it was so awesome seeing the product in person and being able to try things on.

Hands down the best in outdoor hunting gear Great selection of excellent products. Wonderful and…read moreknowledgeable staff.

Boy dont bother manager (leigh) with coupons or price adjustments,wow....very anti 100%…read moresatisfaction not guaranteed.she is not about helping or keeping customers....over a member 20% off coupon.think were gonna go else where, with management like anti customer, like leigh‼‼

REI Bozeman is definitely different than REI Portland. This location is more about snow sports and…read moremountain biking than anything else. The service is pretty good until it's not. Went to exchange a parka for a different size and was literally just left at the counter waiting for the gal to come back and help me but she never did. I had to find an employee to help me find the right size. They weren't even busy at the time. My second visit went a lot better. Needed some new Keens for getting around since my old ones had zero tread on the bottom. Found exactly what I needed and was happy with that. I then went over to the bike department to get some new tires for my e-bike but was disappointed in the selection and never found what I needed. The prices are comparable to all the other REI stores.

Friendly service and great, wiselections of high quality "name brands." Their own branded goods…read more(especially footwear) are popular and high quality too. Pet friendly.

This is a very nice store in downtown Bozeman. Close to tons of other shopping and dining and…read morecoffee shops, it's a fun stop in if you are in the area and want to shop around. Especially bc they have a large selection of outdoor items and shoes and socks. I was able to score some new socks here at a great price in a brand that is hard to find. They had tons of outdoor specific and cold weather gear.

Staff was very helpful and they had exactly what I was looking for and even on sale! I will be back.read more

The BEST bike and ski shop in Bozeman. Kyle and Tom have years of experience and are super…read moreknowledgeable about the products they sell. If you want excellent service this is where to shop. They stand by the products they sell and always deliver competitive and fair pricing. Not only is the service excellent but there prices are as good or better than anything online. My family is grateful there are still places like Chalet Sports in Montana! Many thanks!

Amazing store selection & service from 10 is 10 Thanks…read morefor new Generator Honda 5000 & lot construction tools added to my van

Love all the treasures you can find in this very useful store, can't wait to get back to Montana so…read moreI can shop some more

Cool hidden gem! My husband and I came to Montana for vacation needed some shoes for exploring and…read morestopped by this shop. My husband and I both picked out some clogs. We loved the color selection. The gentleman was very nice and very helpful making sure we got the right fit and size. This store is great if you are looking for a new outfit or new shoes. They also have a great sock and hat selection. Definitely check this shop out!

Wonderful hidden away treasure of an outdoors store. Amazing selection of gear and the staff was…read morefriendly and helpful. I have ended up going there regular to purchase high-end axes and hatchets to give as presents for graduations, etc. (not for marriages yet ;)) Highly recommended as a local alternative to the big-box stores.

I've been meaning to take the time to write a review of Universal Athletics for a long time…read more Unbelievably bad service. Every time I come in - I never get any help. I am standing in front of the shoes just waiting for someone to say hello or ask if I need any help. It's been 7 minutes so far. Don't even get me started on their lack of gear for women. At this point- I literally only come in here when I am absolutely desperate. THIS is why I can't shop local with this company and I have to shop online. They force us into it. I have two daughters that play 4 different Varsity sports - that's quite a loss of revenue for UA.

Finally after a dozen visits to UA I must warn others. Useless customer service. A complete lack of…read moreinterest or experience exhibited each visit. Considering the vast selection of equipment- their stock is typically limited to one or two sizes - tiny and giant. As much as I am heard campaigning for buying local. It's businesses like Universal Athletics that send me to the web.