Parker, Ashley, and Toby were all insanely helpful. They all struck a balance of providing good…read moreinformation while not coming off as pretentious. Prices were all reasonable and I was not unnecessarily upsold. Thanks guys!

I called the store to ask a couple simple questions about the military discount and talked to Angie…read moreand she was incredibly helpful, friendly, informative, and overall very nice to talk to. Bob Ward's has the right lady answering the phones! Thanks, Angie!

Cool hidden gem! My husband and I came to Montana for vacation needed some shoes for exploring and…read morestopped by this shop. My husband and I both picked out some clogs. We loved the color selection. The gentleman was very nice and very helpful making sure we got the right fit and size. This store is great if you are looking for a new outfit or new shoes. They also have a great sock and hat selection. Definitely check this shop out!

Wonderful hidden away treasure of an outdoors store. Amazing selection of gear and the staff was…read morefriendly and helpful. I have ended up going there regular to purchase high-end axes and hatchets to give as presents for graduations, etc. (not for marriages yet ;)) Highly recommended as a local alternative to the big-box stores.

Okay, this is a longer one but as an avid thrifter and experienced (and fair) reseller myself, I…read morethink that this place necessitates a particular conversation. My thoughts- I've stopped into Second Wind a few times over the years in search of gear/clothing for personal use, but have consistently walked away disappointed if not empty-handed because their pricing is exorbitant and stupidly inflated, and I have no shame in using that sort of verbiage. An example from today that caught me so off guard I did some research, subsequently leading me to writing this review- a heavily used & visibly stained/faded Patagonia vest listed at $115, which is $16 less than the retail price on Patagonia's own website ($131). In my opinion and personal experience, this is not an isolated case- a lot of their merchandise is significantly worn, sometimes even dirty, and still priced like it's barely been used. While I did find and purchase a cute pair of pants that were reasonably priced and in good shape today, it unfortunately doesn't negate the general pattern of overpricing. Selling gear in highly used and rough condition for near-retail prices undermines the whole point of secondhand shopping and if we're being honest, many locals have access to outdoor industry discounts that include the benefit of full warranties. Trying to resell deeply used gear at near-retail prices just feels exploitative in that context. Even online secondhand platforms like Depop tend to be far more equitably priced and transparent about quality. I'm all for supporting secondhand and local businesses, but not when it starts to feel greedy and borderline shady. Pricing like this erodes trust and defeats the purpose of resale. There are more transparent, affordable, and community-minded options out there-- please shop around.

Fantastic second-hand shop for all kinds of great outdoor gear. I scored a pair of swix xc gloves…read morefor $10!! As well as some lululemon leggings & carhartt sweatpants. This is my favorite place to hit up first anytime I come to Bozeman. I always find something amazing. Their boots & bottom layers selections are particularly good.

Friendly service and great, wiselections of high quality "name brands." Their own branded goods…read more(especially footwear) are popular and high quality too. Pet friendly.

This is a very nice store in downtown Bozeman. Close to tons of other shopping and dining and…read morecoffee shops, it's a fun stop in if you are in the area and want to shop around. Especially bc they have a large selection of outdoor items and shoes and socks. I was able to score some new socks here at a great price in a brand that is hard to find. They had tons of outdoor specific and cold weather gear.

Excellent company that truly cares about your flyfishing experience and truly wants to make it the…read morebest They may not advertise as much as their competitors, but they truly deliver on an amazing experience. Our guide was John, who made our day very special, and gave us excellent beginners training, and was intentional with his knowledge of the Madison River, history of Yellowstone, and his 25+ years of experience of flyfishing. Montana Trout Fitters supports a high-quality experience versus a volume business.

I have been fortunate enough to fish with Montana Troutfitters guides on multiple occasions and…read morecan't recommend them highly enough. They are guest focused, accommodating and down right fun. I've brought with me guests that are experienced anglers and complete novices. They never batted an eye and were able to put everyone on fish regardless of the angler or the conditions, and even trained someone while on the boat who had never held a fly rod before. Additionally the shop crew is stellar. I've popped in prior to some self-guided wade trips on the Gallatin and beyond and each time the've been super helpful and given me the flies I need to get the fish to eat. Stellar outfit that will continue to be my only fly shop stop in Bozeman.

Staff was very helpful and they had exactly what I was looking for and even on sale! I will be back.read more

The BEST bike and ski shop in Bozeman. Kyle and Tom have years of experience and are super…read moreknowledgeable about the products they sell. If you want excellent service this is where to shop. They stand by the products they sell and always deliver competitive and fair pricing. Not only is the service excellent but there prices are as good or better than anything online. My family is grateful there are still places like Chalet Sports in Montana! Many thanks!

great selection of high quality gear and a tons of very knowledgeable staff. probably the worst…read moreshop work turnaround time in town. took 8 days to get a mount

Fantastic selection of somewhat niche products, with great frontline staff, but where the customer…read morecomes a distant second (or in my case just not at all). TLDR: I would hesitate to purchase anything from this shop given that they do not stand behind their products (I notice another reviewer had a similar issue). Imagine not having a pair of skis, or in my case gloves, for a month of your season. I would also recommend checking your credit card for double charges, particular with respect to rentals, which I was lucky to catch. I purchased a pair of gloves and almost immediately found that a seem was ripped. When I attempted to return the gloves the following day, I was told it was going to be a warranty issue and they couldn't take them back. They would have to warranty it. I even offered to just have the gloves fixed myself if they waived a $25 day of boot rentals (they declined and I was actually double charged instead...). I was annoyed but trusted they would sort it all out so I went with it. It took me several follow ups, and waiting almost a month to find that they had finally been warrantied. But wait, Uphill had the gloves dispatched to their own store, knowing the whole time that I also live out of town. With that additional error, it was going to be an additional $15 fee to ship to me and a further delay. This feels very deliberate as it was at this point that they finally offered a refund...almost a month later? Their response says it all: "- most dealers request that we make sure that they will process the warranty before we issue new product or a refund...so that dealers like us aren't left with products that are neither resell-able or warranty-able. " As my wife (who works in retail) pointed out, now that they have a new pair of gloves they can sell, of course they can refund me - they took no risk that the gloves wouldn't be warrantied. They let me carry all of that risk and then in the end made sure they were the ones who got to keep the new gloves. Dear Management: There is no good company on earth that would ever treat their customers out like this. I would love for a store like yours to be a success, but you need to look out for us the customer. This experience feels so dirty - any number of actions on your part could have made it feel like a good experience, and you would have received a great review instead of this. Dear Potential Customer: You're a recent MSU grad looking to celebrate, an out of towner who needs some gear for a fun adventure, or just an average guy or gal looking to get into backcountry skiing. Picture yourself excitedly buying a $1,500 dollar pair of skis from a cool store and then having no support the second the money has left your account - look what they did for me over a $100 item, imagine something big ticket. I just can't say I'd recommend making that purchase here.

I was in a few weeks ago and I was having trouble finding the right type of pistol ammo and a…read morewonderful gentleman by the name of Cole was amazing! All and all I would go here again :)

Guys. We are big fans but when the store is empty and the manager won't come do a price match and…read morejust tells the young lady working the till to tell me no.... That's pure laziness but it's fine. We are long time patrons and I love keeping money in the valley but I'll gladly spend money elsewhere when service is low quality. Good old Bobby Wards stands behind what they have written and never ignores a chance to make a sale.