Took their time. Answered my questions. Helpful in deciding which frames to choose. Found my very…read morebest price. I can't wait to pick them up.

I highly recommend coming to Visionworks for eye exams. The optometrist is very caring and kind…read more She always answers the million questions that I come in with and they have great instruments to perform the eye exam itself. I am not sure if it's because of my insurance, but I do have to pay an upfront amount for a photo for the back of my eye, but I totally recommend this so you can get a clearer understanding of your eye health. The establishment is always very clean and the people who work here are very kind and accommodating. They are also very knowledgeable with everything associating to the eyes, which is actually really helpful of course. Again, I am not sure how it goes with buying glasses as I do not buy them here for my own reasons, but I have heard great things for that entire process.

Saw Dr Stephens. He and the staff were great. I got a good deal on my glasses with my VSP…read moreinsurance. This is my second set of glasses with them. They also fixed my husband's glasses, switching his existing lenses to a new set of frames.

excellent customer service from the efficient staff and the Doctor was very pleasant and thorough!…read more Tricia helped with frame selection and made sure I got the most from my insurance benefits.

I saw Dr. Brian Peterson at Infocus Eyecare in Ormond Beach. Not only did he give an excellent and…read morethorough eye exam, he was a very pleasant and caring person. The optician side of the business was great, too. I want a specific style of frame (aviator with wrap-around temple piece) which are common anymore. They were able to source them and I had my new glasses in a week and half. I am not sure why there are some bad reviews from California. Perhaps they are reviewing a different company there with the name Eye Design Eyewear. The business in Ormond Beach Florida does not use that name anymore, and Yelp should adjust its site accordingly.

A sad story: broken eyeglass frame, from out of town, no prescription. Kathy and Missy repaired a…read moremangled frame and reset frames. Wonderful service! Thank you, Jim

I really love the eye doctors here. They do a great job and the location is very convenient as well.read more

Unfortunate, because of how much I enjoy the doctor and how nice he is that their front desk staff…read moreis so rude and incompetent. Both the gentleman at the front and the receptionist (who barely would speak to me) were both unwelcoming and rude.When speaking with the gentleman to order my glasses when asked the basic question of what can I add on he waved around a list and wouldn't answer my question and when I asked to read it he shoved it at me and said "can you read this?!" And showed me the paper with the abbreated add ons. At that point I shut down and dont want to pay to add anything on, I'm not going to spend my money here. He was extremely rude to both my husband and I to the point where we both shocked and said something back to him at which point he apologized and he had to correct himself and take back what he said. After confirming my glasses we leave and as we are buckling our son in, he proceeds to follow us to the parking lot demanding I pay an 80 dollar bill that had not been disclosed before, never had to pay anything before the appointment and no one ever said anything until I left the building, so insane which is very unfortunate considering how great the dr is.

I have been here about 5 times with 3 different family members over the last 6 years and each time…read moreI go , they are all WONDERFUL and friendly and professional!! I was shocked to see so many negative reviews! Maybe it's not the staff???

I went to my appointment at 11am. Kylie came out to get me…read moreand took me into a very small room to start the eye test after about 5 min I said to her excuse me but I'm like 24 inches from you can you stop yelling when you speak to me? Kylie said I work with alot of older people that can't hear and I said well I have excellent hearing. We finished up and she took me to the next room. Once again yelling at me she said I would have to take out my contact so I did. Yelling once again she then said is it out? I said yes! Then she slams my folder on the table and runs out of the room. As I'm sitting there this woman (Patty) comes down walks past me then comes back and asks me to sit across from where I was and then Patty says I need you to change the way I'm speaking. I said excuse me what are you talking about? She then says well I was told that you were not being nice! I said my response to Kylie was YES! Patty then says to me well you need to get out! I sad ok and I left! Now, I know that Dr Granger will Not see this but she needs to rethink Patty's position as well as Kylie's position! I wouldn't recommend Total Vision to anyone! Loud mouth Kylie is going to find out that Karma will get her! Unprofessional and rude people at this place!

I went here to get a contact lens exam. While Dr Keesling was nice enough, can't say as much for…read morehis staff. They were extremely rude & condescending. My husband & 9 year old were waiting for me to get my exam & the office staff spoke badly about people (very loudly). They obviously wanted to be heard. I waited over one week for my trial pair of lenses. I had to call them & tell them that I needed SOMETHING. We ate $140 (the cost of the exam + the cost of the trial pair of lenses). I refuse to go back there. I will go elsewhere to get another exam so I do not have to go to that office again.

Super place. The doctor was great with my son. They have always been helpful with all our…read morefamily's glasses. They really know how to give great customer service.

At 74, I've had maaaany opticians mainly because they get old, retire, die…read more Doc "I", tied for 1-2 because he's as good as my last and he was great! Little tough commute from FL to PA for optometrist so........1-2. 5 plus stars! Wife is patient of Mrs. "I", very satisfied.

I asked them for my contact lens prescription and instead of saying they would send it out to me…read morethey started arguing with me about their procedures. And then accused me of arguing with them. This is after paying hundreds of dollars just to get an eye exam by an optometrist not even an ophthalmologist. The Doctor was ok But examined me without checking my eye first to see if there was a lens in there so she had to start over. And why does a simple eye exam take an hour and a half? The staff needs proper training on how to deal with customers. I am not going back there.

They do not stand behind the lack of quality in the work they do. I lost my only pair of glasses…read morein the ocean and did a quick search for an optician/optometrist and eyeglass shop to get an expedited replacement. Argued with the optometrist re dilating my eyes for an eye exam. I gave in because she insisted that the dilation was absolutely necessary. Never had eyes dilated for a vision prescription since I was a teenager and the glasses that the prior eye doctor got for me were always perfect. After the exam was complete I was walked over to the eyeglass part of the business which was attached, and long story short the resulting glasses were awful and pricey (over $700) so I tried them for 60 days and then went back. The eye doctor scared me by saying that my prescription had drastically changed. Had to pay $200 more to get the glasses remade. They still suck. The optometrist told me that my cataracts must have gotten much worse requiring surgery. So I got a referral to the best Ophthalmologist in the county and he said yes I have cataracts but they are nowhere near ready to operate on. Shame on you, For Eyes!! After another year and continuous issues with the For Eyes glasses, I went to Beach Vision and saw Kevin Brantley and no dilation required, and he was able to share with me what he believes went wrong with For Eyes. I will be writing a review for Kevin and Beach Vision after my new glasses arrive.

Bragging on this business again. They figured out the best…read moredeal for me comparing my insurance cost compared to their total cost for prescription glasses and prescription sunglasses. It ended up being their deal saved me over $300 over my insurance. Then I lost the nose piece to my sunglasses and tried to replace myself unsuccessfully. They ordered me a whole new pair of prescription Oakley purple iridium sunglasses. FREE!! I will keep bragging on this business because not only do they offer great deals, they are professional, courteous and friendly in the store. A lost service standard now.