Ok, this is not my Eye Dr. but they saved me when I was in a real predicament so they're getting a…read more5 Star Yelp review for outstanding customer service. I was on my way to WI from Indianapolis when my husband called to tell me I left my overnight bag at home. By that point, I was almost to Chicago (over 3 hours from home) and I had to be somewhere at a certain time for a paid weekend opportunity taking photos of murals in their town. My vision is terrible. And my contacts are supposed to be changed daily. I didn't even have my glasses. I left on a Friday and wouldn't be back until Sunday and usually after more than a day or wear, the contacts start to break down. I absolutely cannot see without them or my glasses and I was traveling alone. I happened by this spot while getting gas and popped in to see if by some chance they might have samples in my prescription and they did!!! They seriously saved me so much anxiety over the weekend and now I have several pairs to get me through if I need them. Thank you, thank you, thank you.

I caution you to not come here to buy any of their products. Whether it's frame or lenses. Your…read moreinsurance coverage does not matter. Their prices are so high that even if you have insurance coverage you'd still pay as if you don't have insurance. And if you don't have insurance, forget about it. I will give you a specific example. Their frame with Prada brand model PR A 13V is priced at over 600 usd, while online with exact same model and brand it's only 200 usd +. Same with their lens. The cost outside with insurance is same cost with them with insurance. If you ever decide to buy from them look it up first online like from glassesusa.com or other online sites. Hope this saves you some money

Always a pleasure. The staff is kind and will work with you. They have a great variety of frames…read moreto choose from. I had Versace and this time I purchased Swarovski. These are bold, out of my norm, but do love them. They offer sunglasses and contacts as well. The doctors are very nice as well.

I love their glasses selection. Staff is super helpful too. Easy and quick to get intoread more

The staff was very helpful and my new glasses are great ! My eye exam was very thorough.read more

Great experience, the doctor and optician are very nice and knowledgeable. The selection of…read moreframes is great. I have never seen a better one.

This place is a disappointment they just want your money. I went Monday for them to put the screw…read moreback in my glasses since I wasn't able to do it and they said it should be done by tomorrow but never called me till Thursday. Not even the worst part, they said they "weren't" able to fix them and that MUTIPLE people tried to work on them but failed and it would be best to buy new frames?! I said no and took it back to go to the LensCrafters in Vernon just for them to fix it in 5 minutes max! Would not recommend going here. (They also bended the heck out of them they weren't like this!)

I ask the lady if my insurance was going to cover my visit and she say yea. Then they say my…read moreinsurance wasn't going to cover it so I had to pay.. bad business wouldn't recommend this place

I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care…read moreprofessionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value.

This place is the BEST. We actually really enjoy coming here for our annual exams because the whole…read morestaff make the experience so pleasant! Particularly wanted to call out Dr. Yin, who is fantastic and might have the best bedside manner of any doctor I have ever met -- it honestly just feels like catching up with a friend every time we see her. They are also so flexible and accommodating and really go out of their way to make it a great experience every time. Best eye care practice EVER!

I went 2 other places because of preferred insurance businesses. But, I came back to Target Optical…read morein Lake Bluff because of service. Victor was efficient, thoughtful and worked to get me a good price for my daughter's eyeglasses. He didn't even leave me on hold. He took my number and called me back after he had all the insurance and price worked out. I recommend this place. Thank you Victor.

I go see Dana at the Target Optical Lake Bluff, IL location. She's absolutely fabulous! Gives great…read moreadvice on choices and always gets the fit just perfect! But I hear she quit Target (what were you thinking Target??? She asked for a raise ir promotion) and now she's gone to a competitor. Does anyone know where she is? I don't mind going somewhere else. Where'd you go Dana? Five stars is for Dana! ***** One star is for Target. P.S. One of the men in there doesn't know much about what he's doing (or doesn't care-he's on his phone..) and has no concerns about customers. And he just wants to go home on time.

I took my cranky hubby to the eye doctors and everyone--from the staff to the doctor--was very,…read morevery nice and amazing. I really appreciated how kind and helpful they all were. Thank you for being a patient with him.

Great and quick service. Very nice people. It's been a very pleasant day. I am very happy with the…read moreresult of my glasses.

extremely unreliable !! the product is great!! but customer service is very vague and effortless…read more not going back

Went to buy sunglasses and found 2 great pairs. We were ready to spend over $400. We wanted to…read morebuy one as is and order a second pair. The system to go online was down. No big deal. They said they would call us when it was back up. We drove all the way back after they called and said the system was working. Instead the system was still down. While trying to get the system up and running they ignored us and instead serviced people who were buying discounted items. After 45 minutes waiting the first time then driving back and waiting another half an hour with NO SUCCESS and totally frustrated, we left. AND the crazy thing is that the employees were saying this happens on the weekends all the time. If you want to lose customers don't update or improve your system. If you want to keep customers maybe you should assist us or give us options... We would have bought the one pair and you could have ordered the other, but no such luck. REALLY DISAPPOINTED in this store.

Do not go to this location. The doctor is very good, However the staff is very rude!!! I Did not…read moreget the name of the one in particular, however she is not customer service friendly and like to over talk the customer. I recently bought a $700.00 pair of glasses from this Pearl Vision, they do not match my eye sight and instead of her trying to help she rudely talked over me and said I could not have an appointment for 2 weeks!!!!!! Take your business else where....

I am so pleased with the service I received from the receptionist and the doctor today why didn't I…read morecome here 3 years ago. I could kick myself . They have wonderful selection of glasses and the technicians don't try and sell you a bunch of stuff. I was in and out within an hour, hour in a half or less tops! Don't mess around with places like Vision Consultants in waukegan. Believe me, you'd like coming here. Really!

My experience with Pearle Vision was extremely disappointing. I was prescribed the wrong lenses --…read moreI specifically requested bi-focals, not progressives -- yet when I tried to have the issue corrected, I was treated with disrespect and disregard. Instead of acknowledging the mistake or working with me to resolve it, I was repeatedly ignored and made to feel as though the problem was my fault. Despite paying $1,775, a 2nd appointment with them and again was ignored.. until I had to leave and my calls for assistance were not returned. The manager, Lana, failed to follow up after several requests, and when I called again, I was abruptly hung up on. I have since contacted the Better Business Bureau and Pearle Vision Headquarters, as I need my funds to go somewhere else for prescription glasses... How HORRIBLE is that !!! This experience has been both frustrating and disappointing. I would strongly recommend taking your business elsewhere, where professionalism and customer care are a priority.

Absolute professionals are there. They have state of the art equipment and are very knowledgeable…read moreand kind.