BUYER BEWARE!!!! Bought 1 picture (John Stewart. 1944 Ship) and a Silk Oriental Rug. The tag for the rug read "Silk Persian Rug $1,395". I took for granted that the Hispanic guy who said he's one of the buyers knew what he was talking about. He said he's been buying for years. He went on to tell us that it's hand knotted. That they sell super fast. The rug was quite large and folded over. I wanted to see it open. It was really busy and he had people waiting For him, so he was nice and excused himself. While he went to assist those people, we called another consignment store called Switch. Last month we bought a large one that we showed to Kristen at Azadi Rugs. She said the price of 750 was excellent and was in excellent condition. So I called and asked the owner at Switch what she looks for in rugs. She said they open them, make sure that there are no dry marks. If they have been stored they ask how they stored them. She said 75% of rugs that come in are damaged in some way or another. When the buyer came back over I told him what she said. He was very polite but said, "oh I know what to look for. I've done this awhile and this rug is fine quality. You could take this to any rug store and they would sell this for $3500 easy". We took his word and bought it. I also asked him about the painting. He said he compares them to websites and found da the exact items and prices them accordingly. The painting was $325.
After we left MSAttic we drove to Azadi. I love these people! We ended up buying a small rug there to place underneath our piano bench. The colors blended well with the silk rug we bought at MSAttic. I asked if they would look at the MSAttic rug. They are so wonderful, they had 2 gentlemen go out to our car and get the rug. When they brought it in, they immediately began pointing out and talking about something. When they opened it they flipped it to the backside then the front.
We were told that one particular area had mold at one time. But the main issue at hand was dry rot. They see it a lot. They took the rug, lifted it and let it fall to the floor. Then they rolled back a corner and it looked like fine dark powder. And, a lot of it. But on top of that, when they took the rug and bent it slightly, it was very bare in spots. Mainly on one end They asked where we got it. He said they definitely should see this right away! Also, they saw one recently that My Sisters Attic sold. They told the client the reason it was darker in one area is natural when they start or stop and sometimes it's the vegetable dye. Either way it's natural. They said that is absolutely NOT THE CASE HERE!
They told me in Arizona it's obviously very hot in our summer. Whether rugs are stored or used, they require proper care. Vacuuming and washing. If they are stored, which 90% that are consigned are, they are not stored properly. Here is the proper way;
It's recommended if you put them in storage, it's air conditioned. More importantly, when it's rolled, IT MUST BE WRAPPED IN PAPER ONLY! Not plastic or seran wrap. If it's wrapped in plastic, it will grow mildew! That is what happened with the one we bought. That is the reason for the discoloration. The way they wrap a rug is by placing paper Down. Then put the rug on top. Then put another paper on top of the rug then roll it.
We've basically thrown our money away. My Sister's Closet will not return it. Just alone in this past year I've spent well over 18,000 we bought several pieces of used furniture for our boys. I cannot believe your willing to lose customers like this. Well, obviously those decisions come straight from Ann Siner, one of the owners. What a way to run a business. Place a buyer who knows how to buy. And, I must say...when Ryan (or Brian?? Was there, you had better looking furniture. The gal and guy now do not have good taste. They certainly don't check things out well. That's for sure. Good luck! read more