Water Heaters Now is an honest, top notch company that not only cares about the quality of the work…read morethat they do, but the people that they do it for. You can expect them to be courteous, on time, and honest about what they can and cannot help you with. They go above and beyond by providing education regarding their work and services, and are so generous with their time in answering questions. They are privately and locally owned, and it shows. As a female small business owner, they have reset the standards that I will work from going forward. I'd give them more stars if I could; this business has earned it!

From start to finish we had a great experience with WHN. Our first contact was with Jon, and he was…read morefriendly and responsive, and really went above and beyond to help us with the process of replacing our broken, unrepairable water heater. He went through and explained all of the options to us. He was even willing to help us with the process of submitting documents to our home warranty company, which was a headache but he never complained. They were able to get out to our house the next day to replace our water heater. Our tech, Bruce, was friendly, communicative and efficient. We thought the price was fair, too. We can't recommend WHN highly enough!

Spetz plumber Bill was awesome at work He diagnosed the…read moreproblem quickly and did a thorough job in fixing the leak Did cleanup after the fix and left the place spanking neat He explained the fix and gave a guarantee for a year too Very professional indeed!!

We found ourselves with a very corroded galvanized pipe that was slowly dripping. We contacted…read moreSpetz and had someone come out quickly to assess the issue and provide us with an estimate. We had them come out to fix it the very next day as they had an opening. They did excellent work and we will definitely use their services in the future!

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

Judging from the fixed pricing I've seen on other plumbers' websites, John just saved me about five…read morehundred bucks by repairing something that I believe anyone else would have replaced. I got a smaller bill than expected and we both kept stuff out of the landfill! -Kathryn

Our basement sump pump went out recently, so I called John Anderson to come out and evaluate it…read more After checking out the area in and around the sump pump, he replaced the broken sump pump and then showed me why it had stopped working. The previous home owners had taken a few shortcuts in the sump pump and bucket installation process. John pointed out what the proper equipment should have been and detailed two long term solutions for us. I was happy to know that John's options were NOT short term fixes at the lowest possible price. I would recommend John Anderson for his outstanding plumbing work and his straight-forward approach to high customer satisfaction. Our minds are now at ease!

My husband and I were looking for a local plumber and he stumbled upon Jon. Although I didn't get…read moreto interact with him as much directly, my husband said communication with him was top notch. He sent pictures of our water heater and bathtub drain and Jon got back to us with competitive quotes compared to others. I was working so I didn't get to see him much, but he immediately introduced himself when he saw me and even made sure he said bye. He is seriously one of the most humble, friendly, and honest plumbers out there.

Jon delivered for us on three separate appliances in our bathroom in Hudson WI. Easy to work with,…read moregreat communication, pricing upfront and reasonable. Will definitely use Trudel for future plumbing issues.

Can't comment on the service. They aren't taking on new customers. They did respond very quickly…read morethough. Edited - I'd remove the review but don't see how to do it. I requested a quote and availability and received a quick response. I originally thought the response said 'not available.' Looking back I apparently misread it and the message was simply 'can't service.' Pretty vague, but I guess that means you don't work on my brand of water heaters.

I would recommend. Erik provided great service, communication and got the job done in a very timely…read moremanner. A+

I had an emergency drain blockage at my daughter's house and called Roto-Rooter to see how fast…read moresomeone would come and take a look. They were there within an hour, took a quick look and gave me a price. I hired them on the spot and within 45 minutes Elijah had the blockage removed. Great service, speed and it was easy to get them booked. I would definitely use Roto-Rooter again.

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

I hired Blue Yeti again to install a new water heater after they initially pointed out that my old…read morewater heater was due to for a replacement. I went with them after researching several quotes. They actually gave me one of the lower quotes. It was the lowest after including their service plan discount! They installed an AO Smith water heater quickly and efficiently and replaced some old pipe work as well. Their technicians were nice and personable as well.

Over $6,000 estimate to install a single zone mini-split heat pump on the first floor with…read moreelectricity already in place and a simple wall unit. This is a one person job and will take less than 5 hours. I've had four heat pumps installed in the last seven years in the Bay Area, CA. For the same unit and specs, I paid a licensed professional $800 three years ago. For a much larger, dual system installation on the second story with professional handling the electrical from scratch, we paid $2,500o. They clearly didn't want the job and should not have wasted my time.