Certainly glad I found this business recommended by my son…read more I have used them twice now. So impressed!! They are smart, experienced, and very reasonable, and most importantly, HONEST! THANK YOU, Monkey Wrench. Plumbing...

We had new flooring installed in a bath, and part of the work was a toilet install by these guys…read more Excellent job, so we had them back for a new faucet and another new toilet install. Very timely and neat as a pin!

Cannot recommend them enough. We've lived in Shakopee for 4 months and they've already been out…read moretwice - once to find a leak and another time to look at our water softener that we didn't know how to use. The plumber set my water softener correctly and told me everything I needed to know about it and gave me a plumbing 101 lesson. They are super reliable, professional, and knowledgeable. Will ONLY be using Affinity Plumbing.

I had Affinity Plumbing come out for an estimate. I wanted to replace 2 original exterior faucet…read moreshutoff valves, a laundry tub faucet, 3 toilet tank intake valves, and a toilet shutoff valve. I also wanted to fix a slow laundry tub drain. I had originally planned to do the work myself so I have most of the parts. Their estimate was $4,375 for labor only. I figure it would have taken me about 5 hours to do this work when I was their age (I'm 72). That equates to $875 an hour for labor. My attorney only charged me $250 an hour last year. I will never use Affinity Plumbing for anything but bad jokes.

Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

tried to sell 16k drain line replacement then they got the price down to 4k after my lack of…read moreinterest..... long story short i spend 200 a year for maintenance

Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

Loch Monster came out and did a bathroom remodel for me, and also installed new spigot and updated…read moremy kitchen plumbing. I'm very happy with the pricing, responsiveness, and quality of work!

We had an absolutely great experience with Loch Monster. Mom needed her kitchen sink, faucet, and…read moregarbage disposal installed along with needing plumbing prepped for her new dishwasher. I needed new bathroom P traps and a new kitchen faucet. We were so lucky that Jack was available. He went above and beyond to make sure everything was taken care of, including creatively problem solving some very old plumbing. He was prompt, thorough, and very tidy. We absolutely recommend him and would use him again in a heartbeat. Excellent value and work.

They responded quickly, fixed my complicated problem and didn't overcharge. Professional, quick and…read morereasonable!

Great experience! Bob showed up and immediately began to replace my water heater. He had to move my…read morewater softener to gain access. Total time was 1.5-2 hours. He even hauled away the old water heater. Amazing prices! Will use again in the future.

We ordered a oven range hood, oven range and dishwasher thru Best Buy. This company was the one…read morewho did the delivery and the install. Jordan was the lead installer and had 2 others with him assisting. All I can say is they were prompt, thorough, knowledgable, didn't rush us with the cleaning that needed to be done behind the appliances, and so much more. The 3 of them worked great together and we could hear laughter amongst them while working which was great!!! They checked and rechecked everything multiple times before they left. HIGHLY RECOMMEND!

We bought a dishwasher and installation at Best Buy and they contracted MN Plumbing and Heating…read more After paying the $150 installation fee at the store, the MN Plumbing and Heating team that did the installation demanded that we pay them an additional $150 for 2 parts that were supposedly needed. We felt trapped and a little taken advantage of. Very disappointed that Best Buy would hire such a firm that would treat its customers like this.

Called to have a billing issue resolved. Worked with Mike Larson, satisfied with results. Work…read moreperformed was satisfactory, problem fixed.

I had a leak under my kitchen sink and also some corroded pipes. my tech quickly diagnosed the…read moreproblems and gave me many options to choose from. he was very thorough and thoughtful. I would highly recommend them. fast and trustworth.

When we did our 1st floor remodel with a number of plumbing options available to us, Tim was right…read morethere to provide professional counsel, a plan to put the new fixtures and lines in place...and a followup to make sure we were happy. We were...happy as a clam. Tim's a rockstar, if the plumbing trade allowed rockstars.

Very prompt coming out to replace pressure regulator valve which is on the main incoming water line…read moreso whole house was impacted by this part leaking. Very courteous, fast, and professional. Also treated his apprentice with respect and explained what he was doing. Our long time plumber retired last year so finding Tim was a relief. Will continue to use and recommend very highly. A++