Terry rebuilt my deteriorated chimney from the roofline up and repaired and tuckpointed the…read moreexterior brickwork around my home. He is friendly, knowledgeable, highly skilled, and takes pride in his work. Thanks!

BEWARE: Do not use Terry Holter or Twin Cities Masonry…read more On 3/1/24 Terry at Twin Cities Masonry (TCM) provided an estimate for two projects I was considering at my home. I explicitly asked that he break out the prices for the two projects, as I was getting numerous estimates for the work, and wanted the ability to easily compare and choose what portion of the work I wanted any particular vendor to complete. He provided the following: 1) A stucco repair for cracks in the stucco on my chimney. a. Recommended a complete chimney tear-down and rebuild. $24,500 2) A minor repair and resetting of some cosmetic stonework on the front of my home. a. Recommended new footings and reset stones with new mortar. $1200 To complete the contract, Terry wrote "$25,700 or circle choices." After receiving several other estimates for the first repair, with no other vendors recommending a full chimney rebuilt, I chose a vendor who was able to complete the chimney repair for $3800. On 4/29/24: I emailed the executed contract to TCM, and followed up with the mailed copy. As instructed, I crossed-out the chimney work, and circled the portion for #2 - the cosmetic portion of the work and mailed it with a check for $600 - half of that work, as instructed on the estimate. On 5/13/24: since I had heard nothing back from TCM, I sent a follow-up email. On 05/14/24 at 5:05 PM, Terry Holter from TCM called me to discuss the contract. He asked what happened with the Chimney repair, and why I had opted to not have him do that work. I told him I went with a vendor to repair the stucco for that work, rather than replace the entire chimney. He then said he wasn't interested in doing the second part of the work for the $1200 he quoted, and suggested that he would do it for $2400. I told him that wasn't acceptable, as he had quoted $1200 for that portion of the work, and told me to circle which portion of the work I wanted to have him do. He said "ok, if you want to play it that way." I told him I wasn't attempting to "play" anything, and simply expected that any contractor would abide by the terms of their written estimates. He said "well, it may take a while to get to you then." I told him that was fine, as it was cosmetic work, so he should contact me when he can fit this work in between other work, as I know it isn't a large job. At that point, TCM proceeded to ignore my repeated follow-ups: 06/14/24: I sent an email: "Good afternoon and happy Friday Terry, I wanted to follow-up on the executed contract I mailed on 5/15, with a check. The check hasn't yet been cashed so i wanted to confirm you received it. Please let me know. Thank you." 7/10/24: I sent another follow-up email: "Good morning Terry, I hope your summer is going well. I wanted to follow-up again on our contract, so we can get the work scheduled. I haven't heard back from you since our conversation in mid-May, and while I know the work is not top priority, I do want to get a sense of approximate timing." 08/07/24: Good morning Terry, I am again following up on the executed contract. I have received no response at all to my repeated inquiries. The only time was our phone conversation on May 14th when we confirmed the work to be completed under the terms of the contract, and you indicated the work would be scheduled as your existing jobs allowed. While I understand summer is a busy season, and I can be flexible for the work completion date, I do deserve a response and at least a provisional start date. The favor of a response is appreciated. As always, you may also reach me by voice or text at XXX-XXX-XXXX. 08/07/24: For the first time, Terry responded to an email from me as follows: Hi Aaron, Is this a joke? We have no executed contract... The proposal wasn't sent within the 30 days of the original proposal date and thus was revoked as it states on the proposal as it also states we will not be bound by an oral acceptance. I have no idea why you continue to email me. I have no signed contract or deposit from you and have no interest in working with you. Good luck with your project. Best Wishes, Terry Holter Twin Cities Masonry 2002 Ramlow Place Saint Paul, MN 55116 612-702-9210 terry@twincitiesmasonry.com Summary: 1) TCM is recommending repairs that go far beyond the scope of what is required, to enrich themselves. 2) TCM is attempting to change written estimates after the fact, to charge far more than originally quoted. In cases where customers refuse to allow this, TCM then simply refuses to honor the original estimate - effectively "ghosting" their potential clients. 3) TCM then claims to have never had such a contract or agreement. Terry Holter and Twin Cities Masonry are a business who I would never work with, given their shoddy, unprofessional and unethical business practices.

Dave and his crew remodeled our basement, and it came in exactly on time and on budget! I was in a…read morebit of a rush because I had out-of-town guests coming in to stay in the basement and separate bedroom they created, and they worked with me to finish on time. The basement is just gorgeous, and is now the favorite hang-out place for my kids and all their friends! I highly recommend them, and hope to use them again!

This contractor has failed to pay the subcontractor he hired. Contractor's and home owners bewareread more

What an amazing contractor! John Barlow from Blueprint Builders did my entire corporate office…read morebuildout. I couldn't have asked for anything better, amazing customer service, done in a timely manner, very professional and cost effective. Very happy with the results... Thanks!

Rutledge Construction built out 3 Koko FitClub locations for me. I had competitive bids on all 3…read morelocations and went with Rutledge for all 3. Their subs were experts in their fields and I had very little to do other than pick up the keys when the place was ready. The workmanship was top notch and all budgets and timelines were strictly adhered to. I will be using Rutledge for additional locations in the future. Great job!!!!

We needed a bathtub replaced this spring, along with new tiles for the shower/tub wall. Ryan and…read moreNate made the whole process go so smoothly and coordinated with the plumber for us. We are so happy with how the bathroom looks now, and have Winston & Steels to thank!

When we decided that we needed a new driveway, we did not even know where to begin, being that we…read morewere new home owners. A friend of ours gave us Brad's (ICF Construction) name. We gave him a call and he answered and was the most professional and trustworthy guy we could have asked for. Brad answered all our questions honestly, and most importantly, worked with us about our idea and put it into the end product. One of the most beautiful things on our remodel is the stamped concrete pattern he did for us, and the rest of the concrete driveway. Our home is above the street level, and so the driveway is the very first thing you notice and it is amazing. He took the time to really understand what we wanted and after he and his team (a great team he has as well) were done, we were more than pleased. His does quality work. He doesn't cut corners. He knows his product inside and out. I recommend Brad (ICF Construction) to all of you who want a caring and understanding person to accomplish what you wish in a timely and professional manner.

We hired Brad and ICF to repair a front porch that spans 40 feet of our house (it had raised on the…read morefront side leading to improper drainage), replace a damaged sidewalk with a stamped and colored sidewalk, and install an apron in front of the garage when we had a new asphalt driveway installed. Brad and crew did a stellar job with the sidewalk, and had to MacGiver a solution with the forms he had in order to create to look we were after. All went well until the winter, when the concrete on the apron started to fail (the top coat of the broomed surface pitted significantly and chipped away). Brad came out the following spring to inspect the apron, had the concrete supplier come out to try to figure out what had happened. They were unable to determine a cause, as the other surfaces (sidewalk and porch) did not have the same problem. However, Brad guaranteed the work and he and his crew tore out the entire apron (10 feet deep and three garage stalls wide) and replaced it with a new one. They also resealed the sidewalk at no cost. Excellent work. Fast forward two years.....I contacted Brad to get information on the type of sealer I should apply to the sidewalk and other surfaces. He provided me with information on the different types that should be used (different types for the stamped concrete and the broomed surfaces), and emailed me links on the products he suggested. Two months later he contacted me to see if I had sealed the sidewalk yet. When I informed him that I had not, he offered to come out and do it for me. Two weeks after that we came home to a newly sealed sidewalk......at no cost to us. Our experience with Brad has been nothing but positive and would highly recommend his work.