Every time I shop at this store, I receive exceptional service. The employees are genuinely caring,…read moreextremely helpful, and consistently go above and beyond to provide outstanding customer service. They take the time to help me find the right sizes and always offer thoughtful suggestions on what to buy. Today's visit to the Sherman Oaks location was especially memorable. From the moment I walked in, both team members Hermine and Elen greeted me with warm smiles and immediately offered their assistance. While I was shopping, they surprised me by making Armenian coffee and setting up a small dessert table with fruits and cookies after noticing I had been shopping for a while and carrying heavy bags. Their kindness and attentiveness truly touched my heart. I am incredibly thankful to Hermine and Elen for their outstanding customer service and genuine care for their customers. I would like to wish the entire team a Merry Christmas and thank you for always being the best.

Sales girl was soooo nice and patient. Very helpful and the store had a nice selection of baptism…read moredresses. My only feedback is they didn't have enough size options. She let me know we could order but I needed it within a week

Owing a store myself you can't make everyone happy. I used…read moreto get bummed about bad reviews and also used to be a consigner wanting every piece of my stuff consigned. MY BAD. It's a disservice for a store to to take your items that can't sell. It's a waste of your time and theirs. Traci was amazing and so Is Jess, she is holding up the torch. Please keep in mind folks if they can't take it doesn't mean they are "mean" it's a business and they can't make $ unless you do.

Love this store for gently used kids toys and clothing. Prices are fair and transparent.read more

My favorite neighborhood boutique that sells the most colorful, fun, vibrant children's and adult…read moreclothing around. I always find something unique and adorable and get compliments left and right on the items I buy. I love you guys

The best boutique for kids clothes by far! Everything they have is so unique and the colors and…read moreprints are so fun and playful. I always buy a special outfit from here for both my girls birthdays and all special occasions. They are truly one of a kind and the compliments my girls receive keep on coming.

Came to this store for Jellycats and was so impressed! They had such a wide variety, even some you…read moredon't usually see on the website. There were also lots of other fun character items to browse. Highly recommend stopping by! (:

My darling niece has a habit of inviting me to my nephews' birthday parties a day before, which…read moreleaves me no time to shop for a gift. (Once Amazon saved the day and delivered it to her door while my nephew was opening his presents.) I honestly have no clue where to buy toys for kids. Target is always a hassle, so I was thrilled when I stumbled upon Shop Merci Milo while walking around my neighborhood. This charming store is located inside a converted garage. It's adorable and resembles the ideal playroom. The owner did a great job of creating a welcome environment for children. The shop is organized and you'll find toys from around the world, books, clothing, shoes, accessories, and unique gifts. They even have educational toys, which I prefer to give. I'm so glad I discovered this place. Now I don't have to stress out when I need a present at the last minute. *Online ordering also available shopmercimilo.com *Residential street parking.

ONE...STOP...SHOP!!! Love this store soo much the boxing is…read moreso cute the outfits are so unique you cant go wrong.... Another good part is the staff is soo helpful putting together gifts. Just go in & you thank me later!

Great store and great customer service overall! I was only able to get a picture of the box I had…read morealready taken everything out but I received a gift for my baby and the size was running a bit short so I decided to go in and get an exchange. Their customer service was great and they were able to accommodate my exchange without any issues! The lady helping me out was very helpful and I also saw a couple of cute items and decided to make a purchase while I was there lol. Quality is great and the value is great as well for what you purchase! Will definitely be coming back for future gifts and purchases here! Thank you HugBug!!

The staff here are unwelcoming and miserable. I had barely walked in the store when a worker ran…read moreinto my toddler and gave her a dirty look. Don't work in a children's store if you don't want to be around kids. Take your business to carters next door instead.

Things that are smaller tend to be cuter. For example, a Metallica t-shirt for babies is cuter than…read morea Metallica shirt for some grungy full grown man. Hence, Cotton On is able to stay true to its style (comfort basics) and increase the cuteness factor. Cotton On Kids carries t-shirts, onesies, dresses, leggings, pajamas, sweatshirts, skirts, jeans, shoes and accessories (purses, jewelry, hair clips) for the newborn to size 10 for girls and boys. Most of what they carry looks comfortable. It's probably mostly cotton? T-shirts (2 for $20), sweatshirts, and leggings (2 for $15) have cute but simple graphics, including some sports teams, musicians, animals, The Simpsons, Disney, animal prints, etc. Like Cotton On for adults, Cotton On Kids is best for basics. The cuts are simple and without much variation. Prices are reasonable, with plenty of sales.

Walking into this store just brings me happiness! It is beautifully curated and I always find…read moresomething that becomes my new favorite piece of clothing. I have been shopping here for years, I always find the owner and the staff to be so pleasant and helpful. You can tell that the store is loved and that the buyer (who I think is the owner) is inspired. What I especially like about this store is that all of the clothing is super high quality and is often sourced from other small businesses who are committed to their craft. I have dresses that I purchased from Dotter years ago and I wear them constantly, but they still look like new. The prices are super reasonable especially for the quality and longevity of the items. I love to go here whenever I need to pick up a gift for a friend, I always find the perfect item. I am so happy that Dotter is open again, I've missed being inside of this special store!

I have been a loyal customer since the store opened. It is my "go-to" for gifts or if I want…read moresomething special for friends and family. I drive @45 minutes to get there and had actually selected a jacket for myself. I tried on the jacket and noticed that there was a $32 discrepancy between the coat on line versus in the store. I waited in the long line (holiday sale prompted throngs) and told (& showed her the jacket I had saved in my phone) the owner what happened. She asked me to wait to check. I waited a good 15 plus minutes during which time her assistant took down the coat from the web site and made it reflect the higher price. Then she brightly asked if I wanted to try it on again and I said no, I need to leave and then she said she wouldn't honor the price that was listed on line stating it was a human error and she was running a small business. I think it is bad form to not honor the price that was listed. She has known than I've brought friends who have spent significant money in her store and I come to her from great distance for years...this was their mistake and I think it's extremely poor form to not honor what was listed. This is customer service at its worse. So much for loyalty. I could easily have bought the jacket on line and picked it up at the store but I thought that would not have integrity. Come to think of it, her actions didn't have integrity. You would think she would cultivate keeping her loyal customer base. What a disappointment.

When you're seeking clothes, toys and gifts for kids and babies, I recommend that you make this…read moreyour first stop. It will likely be your last, because they have a stellar selection of kids toys (many great for childhood development and fun) and the cutest kids clothes. You can save yourself hours at a mall or one of those nasty chains you probably don't want to go to. I recently went in there and came out with a several gifts, all in about 30 minutes. The customer service is top notch - they're friendly, know their products, and can give good advice on what to pick based on your needs, and the kids' ages/interests. For winter holidays, they have both Christmas and Hanukkah themed gifts (clothes, pajamas, knitwear). They carry Mini Rodini, one of my favorite kids brands. They get bonus points for being well staffed - having enough staff to give 1:1 help to customers even during the holiday rush. Great hours, they open early enough that you can grab a gift before brunch or whatever else you have going on for the day. These people are a godsend. I'm rating this best kids store in L.A.

The Reckless Unicorn offers a well curated and diverse selection of children's toys, books,…read moreapparel, and accessories. I went in searching for a gift for a 5 yo and had no clue what I wanted to get. The woman behind the counter was very helpful in pointing out a variety of potential options and then gave me time and space to browse. I love that they carry some clothing and books that are more local to LA, which made the gifts feel more unique and personal in a way. I would also much rather support local shops than massive e-commerce companies. So, I'll be doing more gift shopping here in the future!

H&M has always been hit or miss for me and my fashionista needs. I love to pop in and check out…read morethe "sales" rack whenever I find myself near one. The styles are simple but when combined with layers, blazers, accessories and shoes they can create a "wow" factor. Lately I've been getting lucky with my finds!!! Love when that happens...don't you?! *Salespeople are always friendly and ready to answer all of your questions. *Sign up for their rewards program with your email for discounts and deals

I wish I could leave a -0 review!! The customer service at this location was quite honestly,…read moredeplorable in every sense of the word. I made a purchase last week on 1/19. And asked the cashier to please use my phone number so that my purchase would be registered to my account history.. Long story short, he didn't. And it caused a disaster !! And instead of taking accountability as a store employee made a mistake, the manager blamed me!!! Fast forward to today 1/26, as I proceed to return the item as it didn't work out for me. The original tags were still attached.. The manager Arely was disgusting rude, as I was never given the receipt and didn't know the exact date that the purchase was made. Although she could tell the item was newly purchased, in fact it was new item that had just come out. She blamed me the customer, stating that I should have been aware of what card I used to make the purchase. Like who shops and remembers exactly what card they made a purchase on? Instead of holding the employee who didn't use my customer account accountable, she blamed me, stating that if I didn't know the registrar it was purchased on, and the day and time, that I had to keep the unwanted item. Instead of offering me a store credit. She made me wait about 45 minutes pretending to look for the item in the backlog. When in fact a portion of the time she was upstairs walking around ... Not to mention, I have a disability, and my body became faint and I almost passed out waiting for her. I had to actually sit on register top because she was intentionally taking so long walking around upstairs. The way she spoke to me was disrespectful and disturbing. Not once did she apologize for the employee not properly checking me out.. She in fact became indignant in her efforts to blame me! Not sure how she is in a managerial position, as the employees at the registrar exercised more professionalism and courtesy than her... She needs to be fired immediately!