Based on previous reviews I almost cancelled my appointment today. I had purchased a Groupon which seems to be a concern in the reviews but I figured any massage was better than no massage. When I walked in I was immediately greeted by the woman at the front desk. She asked for my information and my coupon (when I made my appointment I made sure to include that I had purchased the Groupon) and I was taken to my room right away. As another reviewer pointed out, this is not a fancy spa where you receive fruit infused water, a robe and a room to relax in. This place is straight to the point. So, if you're looking for the extra spa features this may not be the place for you. However, if you're looking for a good massage this place is great. When I got into the room it took about three minutes for my masseuse to show up which gave me more than enough time to get ready and get onto the table. The table was comfortable and it looked and felt clean. From the moment the massage started until the end of the massage, I was completely content and satisfied. My masseuse was WONDERFUL. She made sure to ask my preference in pressure and kept that exact pressure throughout the massage. When it was over I wanted more but only because it was so good and I wasn't ready for it to be over. I wish I had gotten the name of my masseuse but I was so relaxed after that it just slipped my mind. I would happily visit this place again (and pay the full price) as I walked out feeling way better than I did when I walked in! read more

I'm not one to leave bad Yelp reviews but in fairness, this review is to inform others. The 15 minute "foot soak" consists of laying upright on a "massage table" while they bend your legs in an awkward position to place your feet in an oversized bucket of warm water and concurrently massage your neck and head at the same time. A light is left on in the room during your massage. The gentleman who massaged me was polite but I believe he was either the owner or the owners husband and not actually a licensed masseuse. They don't have you fill out any paperwork asking about prior injuries or pressure preference. While laying upright he pulled my arms above my head as to stretch them I suppose and then proceeded to pinch my underarm fat. He left the room a total of 4X and occasionally sat on the table while massaging me. After this first half of my massage was completed while laying on my back, he asked me to turn over to massage my back. The table appeared more like a tattoo table. No head rest available so my face actually smashed in to the table ruining my eyelash extensions. My butt was karate chopped. Finally, when it was over I dressed and went to the front where he gave me a glass of water. The wife/owner kept pointing at a sign and it took a second to realize she was asking for their tip (rude and I did leave one already on the massage table) read more

Out of business courtesy I called the business ahead of time to see if they have appointment available for full body massage before I purchase the Groupon. The receptionist murmur gibberish then told me the manager will call me but hung up before taking my number. I called back and the lady abruptly said no Groupon appointment available today. So I agree to book a foot massage without Groupon deals. The massage was terrible!!!! The masseuse was an elderly man that fell asleep during my massage session 4x. The time that he was awake he was not putting enough pressure for an effective massage. When I flipped over for my back massage it got significantly better. To my shocking surprise when I sat up it was the receptionist lady that did my back massage. This place is highly NOT recommend read more

cute decor but thats about, rude rude rude! They made me feel like an inconvenience event though i had an appointment and i had special groupon deal and even though they saw my paid receipt on the app, they actually claimed that was non existed. the deal was 29 but they wanted to null groupon and charge me full price plus 20% trip gratuity and from the start there was no great. the door was actually locked even though i called 5 min in advance and it took them about another 5 min to begrudgingly open the door like i was the nuisance. then the proceeded to treat me like a criminal i honestly felt i was in mafia movie. it was the most off-putting least friendly salon i have ever been too and i love to explore hole in the wall cute places like this I've been doing it for more than a decade. What they are doing is going against the better business bureau and I hope they get their karma. read more

Worst customer service I've ever had at a massage location. The receptionist doesn't even speak English, she got upset because I was asking a question. The way I was asked to go to the room was so rude. The entire building needs a major revamp, like major. The room is super cold. Just wasn't a great experience. read more

They always have availability when I call and get me in quickly! I've even got a few same day massages after calling. They have great pricing and great massages! read more

I had my qualms about trying this place out, but regardless I decided to give it a shot. This was a Living Social deal for $35 for 75 minutes of massage and reflexology and included a milk salt foot bath. In actuality, it's only really $5 off the regular price and they throw in the originally $10 milk salt bath that doesn't feel any different from your feet soaking in regular water (And it probably was just water. They cover your eyes so you can't see what you're dipping your feet in). During the massage, they leave the door wider than a crack open while your crotch faces the door as you are completely naked under the covers. So try not to tent your covers up or get your eagle on unless you want other patrons passing by to see what you're packing. They only close the door when the therapist goes out to get a hot towel, linens, etc. No clue why. They are also in and out of the room pretty frequently with the door scraping the carpet and latching down kind of loud, which gets annoying real quick. During the massage, my therapist would cough and I could hear her try to bring up her mucus (eck!). They also use watered down massage oil and try to play it off calling it "organic." The massage was not the worst I've had, but it certainly wasn't anything that would have me returning. The highlight of my visit was the end when I asked the therapist to break a $10 bill, in which she essentially refused to give me my change and insisted she keep the entire $10. I'm not a cheap ass, but I did not think her massage was deserving of a 25% tip. However, I was not about to argue with the shameless wench, so I turned and walked back into the lobby in which a homeless man with no shoes and dirty ass feet was performing yoga on the lobby floor. Seriously, WTF?! This is not my first time receiving a massage at an Asian massage parlor, so please don't think I'm some snooty Burke Williams regular with nothing to do but complain about sub-par service.However, I will definitely not be returning. Not worth my drive out of Irvine. I normally don't write reviews to bash businesses but I would not recommend this place. The therapist's attitude really left a bad taste in my mouth. But if you do decide to give this place a try, bring exact change for tip and FYI, they'll also charge you a dollar to use a credit card or debit card to tip. And if you don't make an appointment, expect a wasted trip out to this place. They'll send you home and have you come back two days later. read more

I came across a great Groupon and figured I'd check this place out. AMAZING!!!! Tina was my masseuse and it was seriously the best massage I've had in such a long time!!! Very clean and just a good massage. Next time I'm booking a 90 min instead of 75! Great price and excellent massage! read more

I left with a bruise on my back. Seeing the previous reviews I thought I would have gotten a decent massage. I get massages often and actually prefer these hole in the wall places because I know they can get the job done. Boy was I wrong about this one. My masseuse was definitely inexperienced and was just harshly rubbing as opposed to massaging. I asked her TWICE if she could have someone else come instead because I was extremely tense and can literally feel my knots so I need someone who is able to give a PROPER deep tissue massage. She said no one else was there and she can do it. Her version of deep tissue massage was being more rough and aggressive than she was before. The table was literally shaking because she was so unnecessarily rough. On the drive home my back was bothering me. Come to find out, I have a bruise on my back from this woman. She had no idea what she was doing. Basically, no deep tissue massage, no relaxation whatsoever, no reflexology (my nail tech does a much better job), oh and I still left with knots and gained a bruise. Don't waste your time. read more

My Head 2 Toe - No idea what she was doing. I came home and have a bruise on my back. - Massage Near Me - Costa Mesa, California

My mom and I decided to try out this place after I checked the reviews and saw a great deal on Groupon for it. The deal cost $35 which included a 75 minute full body massage and foot reflexology (I didn't even know what that meant, but it sounded nice). For the deal we got, I must admit, we got way more than we even expected! It was amazing. They are not joking about the "head 2 toe" title either. I was in a peaceful paradise for 75 minutes. Lucy was my masseuse and she was wonderful, she is strong and provided the high intensity massage I was looking for. I felt things move and pop all over my body, it just felt so good. My mom got Nicky, which she was very happy with as well. We agreed that we would definitely be back!! I highly recommend making an appointment, they get booked up really fast. :) read more

I've been here twice now and I absolutely love the customer service and the massage I received ! Cindy and king are great

I debated between three stars and four on this one as the massage was really fantastic, but the ambiance and atmosphere were not the typical relaxing environment you'd get at a spa. I really have no preference to male or female, but was a little nervous after some of the negative things I've read on Yelp about one of the male therapists. I was actually pleasantly surprised. I've had my fair share of massages and the masseuse that I had (Frank) did a fantastic job. He was a bit firmer than I would normally like, but I had a migraine earlier that day and really wanted something to help alleviate it. He started with the foot bath and the head/neck portion, which was pure relaxation. The back massage was probably where he was digging in the most and I really don't care how heavy he's breathing, he was awesome. The place is simple, the room I was in was a bit hot that day and the place is very much no-frills, but I felt 100% better than I did earlier that day. I wasn't looking for a spa day--I just really needed to de-stress and get rid of my headache. Both were accomplished and you cannot beat the price. I also enjoyed the cup of green tea I was given afterward. I will go back to this spot for sure. read more

made online appointments for 60 min massage for my sister and myself. showed up at scheduled time and were told we had no appointment. they spoke limited English and tried to tell us we couldn't be seen for another 5 days. would not recommend this business. read more

I bought a groupon $35 for a 75min massage. I was so excited because I had really bad neck pain for a while. I was disappointed from the moment I got in. It felt rushed. Most massage places let you unwind before getting a massage in a dark room. Also I was bummed that I couldn't pick if I wanted a male or female massage therapist. I had a male which made me uncomfortable from the get go. Probably within the first 10min massage I heard him burp...how is that relaxing? It's disgusting as hell. Some parts of the massage was relaxing until he got to my back and was very rough, it was painful. THE WORST PART WAS he did some move at the end where I laid on my stomach and crossed my arms in front of my head and he lifted my arms in the air...which exposed my breasts...so uncomfortable and awkward. NEVER GOING BACK! read more

My Head 2 Toe - Private room was nice but could hear everything outside of the room. - Massage Near Me - Costa Mesa, California

What a great find! I usually get my massage fix whenever I'm in the Rowland Heights area. But now that I found out that there's a foot reflexology place in Costa Mesa, I'll probably have a relaxing massage every month! Call ahead to make an appointment. They only have 4 spots in the open space area. Helen, my masseuse, was awesome. I'm definitely going back! read more

I bought a Groupon here for a 75min massage. To be honest, I'd only ever gone to Burke Williams or a resort spa, but since my parents weren't paying for it, here I come with my fancy Groupon. It put Burke Williams to shame! Not the service, store front or snacks, just the massage. The woman in the front was a bet intense, and short with me. My masseuse was very kind, and would confirm if the pressure was alright. I felt comfortable and the room was very clean. When the massage was over, she handed me a cup of water. I believe in tipping always, and especially when you get such a great deal be more generous. They still work just as hard, no exceptions. I will admit, it was a bit odd for the woman to break my $20 and give me back 2 $10s... read more

I wouldn't recommend wasting your time here. I tried to book more than two weeks in advance and got "rejected" via email. "Dear customer, I'm sorry , your booking request was rejected.Please choose another day! Thank you." - Why? I chose this day as the only reasonable time (not 11 AM on a weekday) out of all of the crazy inconvenient available times.. what is there to reject? Their appointment times are ridiculous for anyone that holds a full time job so for them to tell me that I got rejected for a time that I picked from a schedule THEY provided is completely unprofessional and ridiculous - ESPECIALLY when it's weeks in advance. Waiting more than two weeks to get a massage was too much for me already; being unexplainably finicky and sending random rejections is just the cherry on top they really didn't need to provide. I'll take my business elsewhere to someone who will appreciate my money. read more

I've been to a few Chinese/Thai massage places before and this is no different. You get in, get a massage, and you get out. No dilly dallying around! Receptionist is your typical older Asian lady with very little English speaking skills. I don't think they're rude like some reviewers have said. Don't bother with the Groupons, coupons, their prices are reasonable and just as good! They offer bulk packages too for cheap. The place is decent, it was too cluttered or dirty. They should be using all white towels though. Some of my towels were tan, brown, and green??? How do you know if they're really clean if they're not white?! I came in on a Tuesday afternoon, only a few people here. I got a relaxing 60 min massage, $25, from a gentleman-he wasn't so bad, decent pressure; and a 40 min far infrared sauna session, $10 (5 session package.) This was my first time using their sauna, it was fantastic! You get your own little room so you can go commando and feel uncomfortable doing so! ;) Ps. They take credit card!! read more

The first professional massage I've paid for and the vibes were immaculate with the dim light and relaxing music. Do yourself a favor and invest in the 75 minute full body massage. read more

Just so you know what you're getting into: This place is awesome and inexpensive. You're not paying for an experience you're paying for a massage. In order to get what you want make sure you communicate with the massage therapist. I come here often and like any other thing I do often some experiences are better than others but mostly it's been great. Other things to note: Tip well. read more

I was somewhat hesitant after reading the tons of mediocre/not so hot reviews AFTER I already purchased my Groupon. Nevertheless, I went in to give my Groupon a go. Sure, I noticed the sign, too, which made the Groupon be not such a great deal - but hey - as a marketer, I understand you sometimes need to do what you have to do to get folks in the door. Lauren K. mentioned holes in the walls; whew - that made me a little nervous before I went in for my massage. On the contrary, my room was entirely private and fully in tact - whew! (I was in the last room on the right side of the hallway, before the bend) As for the massage itself, I had a masseuse named Apple. And all in all, the massage was three stars - A-OK. It wasn't like a massage by a licensed, trained professional. But it did release some tension and make me a little looser. I do have some problem areas and did have a few knots in my back; however, they were touched upon but not addressed as a normal therapist would. I suppose, if I really want to get at the root of my pain, I need to see a proper therapist. All things aside, My Head 2 Toe isn't your typical aromatherapy, candle-calming, ocean waves shop - but if you've got a bit of tension, have a few $$ to drop and are in the area, why not? read more

Here's an honest tip - Save your money by spending a few extra bucks on yourself cuz YOUR WORTH IT, period! Honestly, giving 1 star is generous for this establishment. Message from Owner is dishonesty at its finest but doesn't define Massage spas as a whole becuz there are many worthy opponents in the industry. Do your research 1st before spending your hard earned money on a business such as this one. Thankful for previous reviews just wish I read them before buying a Groupon. Truthfully, establishment is filthy, inexperienced masseuse - coughing up a lung, burping, blew his nose didn't sanitize afterwards, what the heck! Dirty linens, and BEYOND poor customer service. Rudeness is a CHOICE not a viable reason. Whether you speak Cantonese, Thai, or Kings English, no matter - Customer Service is international, has no boundaries, and no substitutions, period. Service is KEY in any industry and return business is the only way to survive in a competitive market. Note to Owners: Bus 101 classes are imperative not optional... Lastly...Tipping is an honor not a high expectation! Don't run after me with an envelope with a name on it an expect something in return!! read more

I've been to really expensive massage places with really great decore and special hot stones with fancy towels. No, this place doesn't have all of that but the massages was significantly better. It's all about the massage and I had the best massage ever. I don't every review places, but I feel incredibly great. My massage was so great that I can't even believe I'm compelled to write a review. The price is also the best too. I'm returning for sure. read more

The massage was great but I was literally chased out of the building with the lady yelling at me that I didn't leave a tip in the room. I have already exited the front door and was going to run to my car because I forgot to bring cash inside. Half way down the staircase she comes running out after me screaming to get back up there and that "I only paid for my massage, NO TIP" she kept telling me to get back up there and that they accept card. It was so surreal, I just looked around hoping I wasn't the only one to witness the incident. She even brought out the manager and she couldn't speak English but they were both just yelling about a tip for at least 5 minutes before she let me leave. Tips are not mandatory so j was very confused thinking I was in the wrong for something. I was going to go get her cash for a tip but after this incident, I just left and will never go back. read more

This is the "WORST" massage experience I've ever had and I've had many massages. To start off I normally read reviews but I no it can be hit or miss sometimes with these places, but this was much worse than a miss. It started off by the receptionist leaving me in the room for 10 minutes with the light on while they worked out if they had anyone available, the time I'm paying for in my 90 minuet massage, there wasn't so the receptionist came in and started massaging me like a piece of meat, it was clear she had no idea what she was doing or cared at all, then after about 10 mins another woman comes in and they start having a conversation, she takes over from the receptionist, I was already at this point ready to stop the massage and walk out, but thought maybe this new lady will make up for it bearing in mind 15 minutes of my massage had already been waisted. Well let me just say she had no idea how to massage either and completely soaked me in oil, it was gross. I was so mad at this point, I came there with a friend and both wanted to just destress after a long week instead it was the opposite. I asked the lady massaging to please stop, she could not speak any English just like the receptionist, so you can't even communicate with them there. I asked her to get me a towel so I can wipe myself off and leave. I complained to the receptionist at the front desk who didn't seem to understand anything I was saying except that I was very unhappy and had to stop the massage early. The woman that was massaging me came out and the receptionist then started shouting at her, she was clearly untrained and or inexperienced because I was so uncomfortable with the whole experience I had to stop the terrible service. I normally don't write many reviews on Yelp and I've given great reviews for other places that deserve it, but in this case I think it is important to leave this review so this establishment maybe gets this message that they need to "SERIOUSLY" look at their business and how they treat paying customers. I have a place I've been going to regularly that I will return, but it was too late for 2 people to get into this day so we thought we'd give them a try. I will never return to this place ever and would not recommend them to anyone. I would leave negative star reviews if I could leave them here. read more

The masseuse did a fantastic job and I'm sad that I didn't get her name. I got the full 75 minutes. I would have given five stars if the AC was on higher. Also, the face pillow they used smelled so I had to pad it with paper towels. read more

I bought a Group On to use for me and my boyfriend. I was superexcited and thought it was great we were in the same room. I also was curious what the scrub would be like. The two ladies brought two buckets and placed our feet in it. Then she massaged which felt great. I kept thinking since our feet were placed up why our feet were placed in the buckets. Then she took the buckets out and did not even give us a scrub. I was dissapointed and disgusted because the lady that gave me the scrub burped even thought she was wearing a mask. I would not go back or recommend this place. read more

This place tried to hold me against my will. I love the the lady who gave me the massage she was strong. But the management is terrible no one speaks a lick of English, which is fine but you can't just grab me and tell me to sit. That I cannot leave. That was super sketchy read more

It's a little hard to get through and understand them at times on the phone, BUT the massages are great, well priced, clean. I have not been disappointed!!! read more

This is the worst place I'm so tense the lady I had was scattered she was grabbing me and just sloppy she was having a bad day or she was tired or she just didn't give a rats crack but Im so upset i wasted my time and money to leave tense she was all over the place she slammed my feet down she kept throwing the towel all over I was wrestling with her the whole dang time I left worse then when I went in never again read more

First time here. Gina was fantastic. She gave me a 30-minute super hard deep massage for gluteal pain, mostly. I don't know how long the effect will last, but she really got the knot out for the time being. Everyone was nice and friendly, prompt, professional. Gina gave me jasmine tea afterward. Much better than the last massage I had at a more expensive spa. Only $30 for 30 minutes is great! read more

Massaged with all my clothes still on? Shared room? I'm still confused! The massage was nice for the most part, but a shared room with my bra straps in the way was annoying. Yes there was a room divider for me- but not between the 3 others. Such a strange experience and I saw so many empty private rooms..... So weird! read more

DO NOT WASTE YOUR TIME! This place is simply the worst. I was gifted 2 separate 75min massages for my birthday and didn't even go back for the second. The lady burped and coughed the whole time in my face with no mask. I purchased the sea salt foot scrub and all they did was fill up a trash can with water and put my toes into it... my feet couldn't fit in the little tiny trash can. The actual massage was more of her just punching me randomly. It did not for a moment feel good. She pulled out a ton of my hair. And then had the audacity to yell at me for a bigger tip when I was finally released from that torture chamber. I only tipped her at all because both women chased me down and yelled at me to tip. This place is horrible and should be put out of business. The women who run the place make you feel extremely uncomfortable and they all act terribly unprofessional. YOU WILL LEAVE THIS PLACE FEELING VIOLATED. read more

First and last. If I had known I was going to pay to get beaten I would have turned away. The older lady that checked us in had us wait while she finished her personal call outside. Then when she finally made her way inn she said 3 massages $40 each. One of us had a groupon and she argued and said we could not use it even though we paid $40 for the same thing. She was rude and could not speak English. Then she kept telling us to go back and forth to two different seating areas. ( she created someone else and go before us even though we had 1:30 appointment). Then she ask us to pay for the service before even having it done. We finally were set up in the room and once there they asked us to disrobe and cover our self with a cloth that was folded on the table. Once the massage started they walk in with plastic bucket with warm water and sticks our feet in it. ( so awkward and uncomfortable) I should have walked out then. Because it doesn't get better afterwards. These people are not licensed massage therapist. You are better off throwing yourself to the floor. Just unprofessional and the only thing they wanted was a tip and will follow you out until you give it to them. We all gave them a tip but they chased people out asking "tip tip tip" read more

My Head 2 Toe - Had to come home and ice my beating I got from them. - Massage Near Me - Costa Mesa, California

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Purchased a 75 minute full-body massage on groupon for $39. It was difficult to make an appointment because they were always booked 2 weeks out. Once I finally got an appointment, upon arriving I saw that their "full-price" was definitely not $70 as advertised on groupon. This is a Chinese foot massage place. The first thing they did when I walked in was try to sell me a package deal. So much for relaxing. Not a good idea to try and sell a new customer some more stuff when they haven't even tried out your services yet. The massage itself was also disappointing. Just got rubbed with oil for an hour. No pressure. Sloppy. Will never return. read more

Bought a Groupon. That was a terrible decision, they've tried to rip me off afterwards, harassing for tips. Won't be back here again!

I bought a Groupon for a 75-minute massage as a birthday present to myself but was very disappointed. I get massages often and this was the most bizarre experience I've ever had. The woman at the front desk was rude; she didn't even attempt to make me feel comfortable, nor did she warn me that I was getting a male masseuse (would have preferred female). I think she was upset that I had booked the last time slot and they just wanted to go home--I was also a little late, but only by 5 minutes. The massage itself would have been good but my masseuse was extremely unprofessional. He was sitting on the treatment table, breathing in my face, constantly sniffling and scratching his nose, and he would not stop burping! He left the room every 15 minutes, which counted as part of my treatment time, and he would be gone so long I kept questioning if he was coming back. Another employee stood right outside my room and also kept sniffling and burping (not sure why they were there because it was just a hallway with other treatment rooms, so I felt like it was to spite me). Overall, his technique was good and I tipped him based on that, but the experience itself was not relaxing. I did not feel welcome or respected by anyone on the staff. Please do not give them your business. I certainly won't make that mistake again. read more

I got a 75-minute massage as a gift and it was actually the best gift I've ever recieved! Viki was my massage therapist,she has magical hands! I wish I could lay down on that bed forever! The place is clean and quiet and their choice of light music is good.the massage oil she used smelled great. Just don't forget to have cash for the tip :) read more

This place is right next to my gym so I thought it would be perfect for after workout sauna to detox and relax the muscles. Oh boy was I wrong. This place does not know how to run their infrared sauna they get you in there when it's still on warming cycle at only like 80 degrees and have sauna warm up while you already in your session, 40 min go by and you already at the end of your sauna and it's only barely 120 degrees. I have done infrared sauna many times and this one is by far worst sauna I ever went to. I have more sessions left of my Groupon and I don't plan on wasting my time and even using them. Went to purify sauna in Costa Mesa few days ago and it was night and day experience compared to this place, they have their sauna heated at 150 off the bat and it goes up to 160 while you using it. Tip to the owners: Learn how to properly operate your sauna rooms before offering the services. read more

They don't know any English, the masseuse wouldn't move from the same area of my body unless I pointed to a different area. Everything he did inflicted more pain rather than relax me I felt bad so I still paid and tipped him read more