have enjoyed my experiences here. the price point is great and after multiple visits, i have to say i've never had a bad massage. some have been better than others, but the staff are receptive to comments. understand the front desk is bilingual and english is not the first language. i have never had an issue with requesting a specific service and payment / getting an appointment has always been fine. of all the places in costa mesa, this one is pretty top tier. will be coming back soon! read more

My boyfriend and I came here for a massage, and at first the woman at the front desk was very nice. We were told to change in the room and remove our clothes, so we did. However, shortly before the massage started, I realized that my boyfriend was being massaged by the woman, while I was being massaged by an older man who had been at the front desk. I was never informed beforehand that I would be receiving a massage from a male therapist, nor was I asked whether I was comfortable with that. I feel like this is something a customer should be told before the massage begins, especially when we were not given a choice. During the massage, I became very uncomfortable. At one point, the man was using my buttocks area as a place to rest his right hand while massaging me with his left hand. When he was about to massage my legs, he placed the towel between my legs and pushed it against my private area twice. This was completely unexpected and made me extremely uncomfortable. My heart was racing throughout the massage because I felt uncomfortable and scared, but I didn't know how to react or what to say in the moment. The experience became more uncomfortable as time went on. He was mostly silent throughout the massage. Regardless of his intentions, I did not feel safe or comfortable with the way the massage was conducted. I believe clients should be clearly informed about who will be performing their massage and should be asked about their comfort level, especially when the therapist is a different gender than expected. Unfortunately, this experience left me feeling very uncomfortable afterward, and I would not recommend this spa at all based on my experience. read more

I absolutely love my massages at Head 2 Toe! I always book the 90-minute full-body massage, and it is amazing every single time. The massage is relaxing, thorough, and exactly what I need to unwind and feel refreshed. The entire experience is always wonderful, and I always leave feeling so much better. Highly recommend Head 2 Toe if you're looking for an amazing massage! read more

I have been coming here for over 10 years today on Easter Sunday, April 5. I went up as usual and the lady said no we are totally booked. There wasn't one person in the place and she insisted that they were completely booked two minutes later I had my husband call on the phone and she said oh yes, come right in but she kept saying Massage only Massage only so this leads us to believe that they have transfer session into a illegitimate situation. It seemed super strange. She would not accept me as a woman and my husband two minutes later on a different phone line she said oh yes, come right in but it's Massage only who says that if you're calling a massage place, they don't need to keep repeating that it's Massage only so we think that this place needs to be investigated at this point. Somethings not right. read more

Very rude and insisted My wife would be massaged by a man when she specifically requested a woman. We left and then she called back as soon as we left saying ok you can have a woman now. Terrible business thinking what she said would go and just be the way she insisted. She got it all twisted. read more

Ownership changed but the quality of the massage actually improved. I've been to many massage places but this one beats them all. Lina gave the best deep tissue massage. Highly recommend read more

Great professional massage and wonderful staff. Calm relaxing private rooms and great couple's massages.

First off, staff were a bit rude. From the beginning seemed annoyed. Maybe off day? As for massage, great once I told her to up the pressure. They start with head neck scalp then legs and feet ending back and neck face down. read more

Always such a solid low price massage at My head to toe! Been coming here for over 6 years & never had a bad massage. - Private 75 min massage w foot scrub $50 Show me a more affordable spot! My masseuse, Wendy, gave me a now deep tissue massage & was very friendly. *Highly recommend the foot scrub Location: Upstairs to the left of Planet Fitness read more

My Head 2 Toe - Massage Near Me - Costa Mesa, California

Do not go here! The front desk lady wouldn't even acknowledge that I was standing there for five minutes before she acknowledged me, which was pretty awkward. Especially because I've never been there before. Then they brought me to the back, where I had paid for a 75 minute massage, and the lady who gave me a massage, kept leaving the room and leaving the door cracked open, which was uncomfortable. She acted as though lotion was in low supply, because she would only use one little tiny drop on me at a time so basically, it was a dry massage, and it was pulling and hurting my skin, because there was no lotion or oil. I paid upon arrival, and although it was very bad, it is not in me to not tip, so I was going to leave a tip, so I walked up to the front, and I stopped at the front desk. And the front desk lady said "how do you want to pay" I thought she was talking about the massage so I told her I already paid for the massage, and she said know how do you want to pay for the tip. The way that they presented it it was like it was not an option at all, but since I was going to leave a tip, I didn't argue, I asked if they did Venmo. And she gave me the QR code to Venmo and I sent over a tip, and I went to walk out, and she made me stop and stay. She would not let me leave until she verified that the tip went through! Like what were they going to do? Lock me in there and hold me hostage if the tip did not go through? They basically treated me like I was a criminal. I will absolutely not be back! No, no no this place is terrible read more

Worst massage and worst customer service experience ever. I bought my husband 2 couples massages from this place on Groupon. I called to schedule and they conveniently speak zero English and direct you to their website that half works. The online scheduling enables you to book only one week out, and they don't have evening appointments available. I called at least twice to explain the issue and the lady said she would call me back which never happened. I opened a dispute with Amex, after trying to take it up with Groupon, which does not answer the phone and still has a message saying they are closed for Covid. The Amex dispute quickly got them to respond and speak English and book my appointment. The massage was not relaxing, nor was the environment. The massage "therapists" did not have the experience to really feel the body and get into the problem areas. They left only a very thin sheet that partially covers your whole body to get under after undressing, which made me not even want to take my clothes off. Then they came in and put my feet in a bucket of water. I did not ask for a pedicure, so this was a bit strange to me. They went in and out of the room several times leaving us there, giving my husband plenty of time to complain to me about how terrible the massage was. Needless to say, my husband did not want to go back to use up the second massage gift certificate but I didn't want to waste the money. I tried to book again and experienced the same problem noted above. I took it up with Amex and got a refund for the portion we didn't use. read more

The location is upstairs. They have limited Abilities to communicate as they are still learning English and i sadly dont speak Chinese. But dang! They sure can get at your knots for a very reasonable price. Theres no frills but the 90 minute is heavenly. I like deep tissue and dont even request any one person. So far every massage has been so relaxing! Book now! You will thsnk me. You're welcome. read more

Super weird experience, will not be going back. Ive had a decent amount of massages and I felt uncomfortable and definitely not relaxed the entire time. I was laying on the massage table with the thin sheet over me, pretty typical, but then a man comes in and puts my feet in a bucket of water, puts a towel over my face, and starts massaging me. He also left the room multiple times and was burping and sighing during the massage. Im a woman and also would much prefer another woman to give the massage but they never asked me if I was okay with that... do not recommend read more

We bought a Groupon for a massage . Kept calling and no answer then when they did their English was so poor they could not help me. Then they kept saying go to website? So I go there and there were no openings and my Groupon was expiring. Not a very customer intimate experience and I lost my money. read more

Excellent massage !!! Love this place !!! Try it out you won't be disappointed ..... read more

I absolutely enjoy all my massages at My head 2 toe. I've been coming here for about 3 years now and I hate seeing these poor reviews from the groupon community of people. I will start by saying if you are a "SPA" type person requiring 1000 thread count sheets, microfiber blankets, crystal chandeliers, aroma therapy candles, heating pads and whatever else those $100/hr places have to offer....this place is NOT for you. If you have experience with other inexpensive Asian massage places then you feel right at home here. Their open room is much smaller than most, they have a couple of private rooms with doors. A couple of private rooms with curtains and 1 couples massages room. If you want a great massage and a fraction of what the Spas are charging, then this is your place. I don't think I've ever had the same therapist and they've all been wonderful. Despite what some on here are saying, they ARE all Licensed therapists. You will find that most of them are very petite in Stature, so they will position themselves on the table around you (that may mean sitting or kneeling) so to assure that your massage is not compromised and they remain injury free. Not all of them do it, but in my experience most do and it's not a big deal. Truly. Some mentioned about them stepping away. Yes. They do. Mostly 2x. Once to take the foot bath bucket back and the second time to obtain hot towels to wipe off the massage oil. If you were to time their absence I think 90-120 secs is max. Most of the people (not all) working there are very limited on their English, so keep communication simple and don't assume they are being rude. When tipping, please be respectful and hand it to them on your way out or to the receptionist. Don't leave it "on the massage table". and I'll say this, don't think 15-20% of the cost. That low cost is designed for you to be able to tip your therapist better than that. Think of it more like minimum wage. Which is currently $12.00/hr. So that would be at minimum $15 for the 75 minute massage. Even tipping $20 on top of the $40 for 75 minute you still getting out of there for half of what it would cost you in a "spa".....so be thoughtful. Enjoy a great massage. Keep a sense of humor about the rest and I'm certain you will like this place as much as I do! read more

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Love the 1 hour Foot Massage it includes arms neck back and shoulders best deal in town!! Very nice clean and professional read more

For the price you pay, it's not bad at all. I used the $35 Groupon deal for a 75-minute full body massage package. I booked the last appointment which is at 8:30pm on a Friday night. As I was checking in, my heart almost stopped when the guy behind the counter couldn't find my name on his list. My mind was set to get a massage and so was my body. There was no way I was leaving that place without getting one! Thankfully enough, he figured things out and made sure I got accommodated. Whew! I appreciate that I had my own private room. It was clean, aromatic, and nicely dimmed. Didn't care for the choice of background music though. I would pick relaxing nature sounds over that. But, that's nothing compared to the creaking sound of the floor when someone walks outside. Not relaxing at all! Depending on your preference, you can choose between a male or female masseuse. Lucy took care of me that night. She didn't speak much English but enough to ask me twice if I was okay during the entire duration. I figured that was her way of asking if the pressure was fine. At first, I thought it was too soft so I told her to add pressure which she did. I just wish there was some consistency. There were times when it was perfect, sometimes too soft, and sometimes too hard. Overall, the massage was fine but I've definitely had better. On the plus side, I do appreciate that she has soft hands unlike other places I've been to where you can really feel their calluses against your skin. Now, that's gross! They also offer foot reflexology here where you get to sit in one of the massage chairs in the common room. They have two common rooms with a couple of these chairs so it's something you can do with a group of girlfriends. The private rooms on the other hand have two beds so couples can get a massage at the same time as well. Call to make an appointment. TIPS: -Bring cash for tip. There's an extra fee if you use credit card for tipping. -Try not to book the latest appointment or you will feel rushed. read more

My Head 2 Toe - Massage Near Me - Costa Mesa, California

Terrible service! Has 2 appts and lady says we only have one. She barely spoke English and demanded Groupon numbers before even confirming they could accommodate us. A man and lady come in for massages and the lady just pats my daughter and the man had scratchy fingers. We left after 15 minutes. Asking for refund or better service! read more

My mom and I decided to try out this place after I checked the reviews and saw a great deal on Groupon for it. The deal cost $35 which included a 75 minute full body massage and foot reflexology (I didn't even know what that meant, but it sounded nice). For the deal we got, I must admit, we got way more than we even expected! It was amazing. They are not joking about the "head 2 toe" title either. I was in a peaceful paradise for 75 minutes. Lucy was my masseuse and she was wonderful, she is strong and provided the high intensity massage I was looking for. I felt things move and pop all over my body, it just felt so good. My mom got Nicky, which she was very happy with as well. We agreed that we would definitely be back!! I highly recommend making an appointment, they get booked up really fast. :) read more

After reading through reviews here, I was able to get a same-day very last minute appointment for 1 hr with Tina. It was the BEST massage for the price I've ever received and will definitely be back. Wish they had stamp cards or some type of rewards system! read more

I can't give them a rating since we weren't able to have our massage! I definitely would not recommend this place to anyone!!! My sister and I booked massages online 2 days before our appt, got to the appt early and they couldn't find our scheduled appt. Said we booked it online and showed them and then they said they were too busy for us and couldn't fit us in. They said it was our fault for not calling and confirming?!!! What? They're website and customer service are the worst! read more

This is a Chinese operated establishment, which manages its booking through an online system. Prices are reasonable, and employees work hard to get their tips. Today I tried the full body massage, which completely delivered. First the masseuse works on the head and neck. The next part focuses on the foot, which is ticklish at first, but provides a lot of relief. She will also massage your arms, before having you turn around to work on the back. Shoulders, traps, mid back, low back are all addressed in a very thorough manner (she will do some scrambling around the bed to get to those really tough spots). I especially enjoyed her work on knots that have been building up in my upper and mid back area. Buttocks, thighs, and calves are massages too for extra comfort. Employees speak English and mandarin. The online system needs a bit more updating for streamlined interface. Besides that, a solid, clean, and efficient massage service in the Costa Mesa area. read more

This is my go-to cheap massage place. They get in there and get it done - this is a theraputic massage not a relaxing one. Tip from a regular: Ask for a female masseuse. They are better. The guys are ok but they aren't as thorough or nuanced. read more

There is a mixture of pros and cons at My Head 2 Toe. The website appointment system has multiple areas that require improvement. I never received confirmation for two of my requests, and others were all being rejected, while the time frames were appearing as available for days following. Only after multiple phone calls back and forth in a span of 1 hour 30 minutes - because the business kept informing that they'd call back due to the lack of proficient anglophones who could communicate with me - my reservation was confirmed. The reservation system had just failed to send a confirmation email even after a few days. The reservation system would merit around 2/5 stars. The massage was alright. It started off with a very refreshing scalp, head, facial, and neck/shoulder massages while my feet were bathed in warm water. It felt strong and good on some parts, but the masseuse just grazed over my feet instead of actually massaging them for a good 15-minute period, so 10-15 min wasted on that. Also, there were moments when she was just pinching me instead of massaging and it irritated my skin due to not enough use of oil. Overall I'd give this place 3/5 stars for only the massage portion. After the massage, I handed the tip, but the middle-aged lady waited and stared expecting more. She didn't even say thank you and just scoffed/laughed, immediately grumbling in Chinese to the staff as I left the business. I am not surprised by her poor behavior, because in their emails, they insist on "generous tips," "only in cash," etc., which gives customers even less desire to give anything. A tip should be a pleasant surprise, never be a nearly-required expectation. Therefore, for their unappreciative and unprofessional attitude, I'd rate them 0/5 stars. There have been multiple excellent massage experiences of lower price, higher quality, where they did not expect any tip and truly appreciated our business. Interesting experience, but will not return due to poor customer service. read more

My Head 2 Toe - They were unhappy with the amount I gave. A tip should be a pleasant surprise, not a begged expectation. - Massage Near Me - Costa Mesa, California

This was our 1st time trying the infrared sauna anywhere and we loved it. The provided robe helped so much. Clean and quiet. Just sit down and breathe. read more

My Head 2 Toe - 2 Happy and sweaty customers! We got to share an infrared sauna and the more water we drank, the more sweat poured out. - Massage Near Me - Costa Mesa, California

I got a Groupon special for a private massage for 75 minutes. (The footbath is just a tub of warm something.) I only left on my underwear for the private massage. This is definitely a Chinese massage. The style is reminiscent of my own dear mom's massages. They will massage if your face if you say it's okay, which I did despite hating it when people touch my face. They start you on your back! The massage is truly from your head to your toe. I had a woman, and her English seemed to be limited. I am familiar with Mandarin, but even then preferred not to talk much. I'm really grateful that although I arrived 10 minutes late, the lady still did a full 75 minutes. Maybe they were not busy when I went. The scheduling was a breeze. I love places that let you schedule online. Having it be manually confirmed was different, but c'est la vie. Not totally sure if I'd go back. I'm still trying out a bunch of places. read more

Absolutely the worst massage and customer service I have ever experienced. The groupon didn't work they didn't want to be there it was obvious so I do 30 instead of an hour. They asked for a tip before I had a service done. And then it was like the lady was having a tantrum on my back. Pulling the sheet off literally left in the middle and don't come back for 15 minutes. This place should be shut down. read more

Had an appointment at 8. Didn't start until 8:30. Then a man comes in yelling at masseuse and she leaves room. Another lady comes in and it overall was a bad experience. They charged me full price and the lady asked for a tip. Waste of time and money. So unprofessional. Not surprised. read more

Nice massage, and good value :) Accessible entry and restroom too. Found a good deal on Groupon!

Probably the worst and most uncomfortable experience I have ever had getting a massage...I wish I could leave zero stars. The atmosphere is shady, you can hear everyone and everything that happens in that place so relaxing is not something it brings to the customer. The amount of oil they use on you would be suitable for a slip and slide. And they go so fast I felt like my muscles were going to jump out of my body. On top of that...when you leave. They tell you that you HAVE to tip. Not only do you have to pay for a massage you didn't like...but they REQUIRE that you tip as well. I work in the service industry. I get it. I live off my tips...but I work for them......save your money and go somewhere else..... OH! And they have peep holes on the doors.... read more

My Head 2 Toe - Why.... - Massage Near Me - Costa Mesa, California

Great massage and service. Got a 75 min manage and came late for my appointment but still got the full time

My experience to this place was an awful and unpleasant one. I would give a minus -5 if there is one. I booked an appointment for two at 12:30pm and two of us arrived on time but we encountered the owner's unwelcome face with a who cares attitude. She said our appointment was at 12:00pm and her straight lied face without a shame. She also said the massage times will cut down from 75 minutes to 45 minutes. What a scammer!!!! This experience leaves us with no choice but have to cancel it. The worst massage customer service ever and I would not recommend this massage place to anyone! read more

This was by far the worst massage experience I've ever had. The ladies who gave me the massage were not trained. And one almost injured me, but I got up and left before the massage was over. Mgr did not deny that the girls were untrained when I told her. No one should go there. A total waste of my money and time read more

I've been to this place many many times and it has always been very good. yesterday was not so good. I don't think Jessica was experienced at all with massages. I left so disappointed. I will go back but hopefully not with her. read more

I love this place. All the massage therapists are uniquely wonderful. The care I feel when I'm there is nice. Been coming for years and hope they never move. read more

Good massage, great value. Clean. Went there twice and will go again. It's also very quiet.

I had a massage with Wendy today. I came here because I wanted a reflexology massage, but left with so much more! It was amazing. I honestly plan to go here at least once a month. Great value and service! read more

I have gone everywhere in the Newport/Costa Mesa area and this place is the best. I see that this place only has 3 stars on Yelp and I don't get it. I've been coming here for four years and it's awesome. I have never had a bad massage here and I come a lot. Don't believe the negative reviews. They are a legit great place to go for a good value massage. read more

It felt like I got my toes sucked here ... no real evidence because I didn't look up to verify. But just saying that's what it felt like.