1. MY Cali Services

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Escondido, CA

MY Cali Services

5.0 (1 review)
Closed • 7:00 am - 8:00 pm
Updated 3 months ago

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Response time

40 minutes

Response rate

100%

Services - MY Cali Services

Fire heating system installation

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2 months ago

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Elon P.

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We have enjoyed working with Innovation Everyone we have…read moreencountered has been so polite and responsive Caleb came out to fix the blower and he had to do more work than We had planned. I left him at my home Alone so he kept me posted as to what he was doing. After the job was over, he let me know that there was a scratch on my marble outer hearth. He said he wasn't sure he did it, but if so, he would make it right. He was not the one who scratched it but I was so impressed by his honesty , especially because I wasn't here and he could have not said anything At all. I'm so happy to have found a great and honest company. I highly recommend them!!

Great experience with Innovation Gas Fireplace. I called this morning because I needed someone to…read morecheck a gas fireplace in a rental property and was worried it might not even be working since I hadn't looked at it in years. They were able to schedule a technician (Shawn) to come out within about 3 hours, which was incredibly helpful. Shawn arrived on time and was very kind and professional. He carefully inspected everything, explained what was going on with the fireplace, and ended up reinstalling a new remote and receiver to replace the broken one. He also took the time to walk me through how the system works and what I should do going forward to maintain it, which I really appreciated since I had zero experience with this unit. Overall it was fast, professional service and a huge relief to get the fireplace working again. Highly recommend!

North County Fireplace Services - Damage from too hot, too large fires in small fireplace

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We received the very best prompt service, courtesy honesty and respect from the owner of this…read morebusiness, Jim Slatton. His family owned and operated a fireplace shop / ( started with his father) but he's closed that and down- sized nowadays. An Interesting tidbit is that, years ago, one of their employees experimented and invented the first version of a gas log. Anyway, I researched many companies and options and was very impressed by Jim's quick and respectful response. And, in addition, he works on Saturdays which really works for us because my husband and I both work during the week. from researching, I discovered that apparently, other companies tack on up charges for everything beginning with seaIing off the tube that burns the wood so that it could be converted to gas. Jim does not tack on these Kinds of extra fees although he did recommend that we wait for the seal to dry before going forward the following Week. When he showed us what he had for log choices, he could sense that I would accept one but l wouldn't be 100% happy. So, he told my husband thatI I wouldn't be happy and didn't want to Install the gas logI set he had. I called him and then he came out to install it and surprised me. He had Iooked through his storage warehouse and found the exact color and size that I preferred and had wanted. Our experience with Jim was, by far, the most down-to- earth, honest and prompt. Jim is a highly skilled/ efficient and kind professional whose expertise was highly appreciated and valued. His prices are fair and quite easonable and he does not add any unnecessary "up charges" like other ' companies in the area seem to charge. Excellent experience. Highest recommendation!

My family and I needed our fireplace serviced/repaired. Jim was polite, knowledgable, clean, and…read morevery helpful; a true professional! He was responsive with timely communications, and he kindly answered all my questions. We are so happy to now have a fully functioning fireplace. I would definitely recommend North County Fireplace Services and plan to contact them whenever we need future maintenance/repairs.

MY Cali Services - chimneysweeps - Updated October 2026

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