If you value your time, do not bother going here as they will give you the run around! We…read morepurchased a vehicle out of state and were told they needed both the title and a bill of sale. Returned the second time with all requested paperwork but they could not do the registration as we needed a NM bill of sale. They charged us nearly $50 for a VIN inspection, and advised us to go to the state DMV. We were told that if the service we paid for was not accepted by the state, they would refund the fee. At the state DMV, the MVD express VIN inspection was not accepted as it was not completely filled out. All other paperwork, which MVD express had told us was not adequate, was accepted and the vehicle was registered. I returned to MVD express ( my 4th time there) to obtain a refund and was told that I should have brought the VIN inspection back so they could complete the missing information. I told them it was a non issue, was told refund would be made by check, but as the receipt was made out to my husband (who was not present this time), even though I had paid with my credit card, they could not process the refund! I called their service number and put in a complaint-was told I would get a call back- but have not heard anything since. Pure incompetence! Will never use this business again and am telling everyone I know to stay far away from MVD express!

I called this morning to see if I needed an appointment to transfer a car title and was told I…read morecould just walk in. They close at 6 and I walked in at 4:45. I was very rudely told by Taeler that he was supposed to get off work at 4 and hadn't had lunch and therefore wasn't taking anymore car titles. I said the call center said I could walk in and he responded that technically that's true but he wasn't going to do it. I have never been talked to so rudely or been treated so poorly. This man's job is customer service. I later found out that he is the subject of many complaints for his rude behavior towards customers. I don't know how he is still employed but that should be unacceptable.

I had to renew my drivers license during the time of the dreaded Pandemic. I was hoping to put it…read moreoff but the Pandemic dragged on and the expiration on my license did not. I researched this locations hours on their website before taking off and found that they were only renewing licenses by appointment. Making the appointment was very easy to do on the website and I got in and out pretty quickly. I removed one star because the person assisting me did not hide his irritation that I do not have 20/20 vision and had to repeat the eye test. Darn that astigmatism! (Said while shaking my fist). Bottom Line: Fast. Convenient. Efficient

I would give them a 0 if I could. The lady that works there was rude to us and at the end refused…read moreto help us further. "Because I don't want to" is the answer I got when I asked her why she couldn't help us further.

Genesis MVD provides the best MVD services in Albuquerque! Maria is very helpful and professional;…read moreI am grateful to have discovered this office. Prices are reasonable, much better than all of the others (MVD Express, In & Out). I recommend this alternative MVD office for MVD services.

I've been in 5 times to try and transfer my title from out of state and register my car. Despite…read morebrinign in my car title, the Lomas office claims that they cannot "verify" the title and they keep getting a "hard stop" from the state where it was issued. I called said state DMV office and they informed me that my title is showing up in the national data base. I have gone into MVD now, called and emailed multiple times to try to complete my registration and they refuse to call or email me back. I have reached out to my local legislator to make a complaint as this agency is keeping me from registering my car. I say skip the convenience and go to the state office or maybe try their competitor MVD express. If I could give this place no stars I would.

What a great trip and wonderful knowledge of the staff there Brenda new being trained by her boss…read moreCraig doing a fantastic job and getting walked through getting our real IDs so excited for all this information together and finally get it done thanks again team for all your help and knowledge.

Quick and awesome service. They were able to register my…read morecar to NM and paper work was all finished while we were doing the VIN inspection. I had no wait time. Answered all my questions and were polite and professional.

Great service. It was much faster than going to the MVD. No appointment necessary but they do close…read morefor a bit around lunch.

The two lady's working the day I was there were absolutely professional - very rare in this…read morecountry! I recommended without reservation!

Ok, I just read all the bad reviews for this place, but I had the opposite experience. Granted, I…read morehad a complicated situation - I bought a trailer but later learned there were issues with the title. Three MVD Express locations and AAA's registration department COULD NOT HELP ME register my trailer! They each gave me the run around on all kinds of paperwork I needed... BUT... Rapid MVD on 10701 Corrales Rd NW was AMAZING. The person I worked with was Michael S. Uristole and his grandson who was in training. Both men were amazingly relaxed, friendly, knowledgeable and helpful. Michael went the extra (ten) miles for me and made calls to North Carolina and politely coaxed a dealer there to write up a documents we needed! He was patient and thoughtful and very neighborly. YES, I paid his fees (they were not cheap, but they were not more than he told me they would be. And there were a whole bunch of other fees, AND they charge 2.99% for any form of payment other than cash. But they made this clear upfront, so it was not a surprise - I was expecting it and willingly paid it, after all the stonewalling from the other places, this was a welcome relief.) All in all it cost a lot more than it would have at the regular MVD. However, I am SOOOOOOO grateful to Michael and grandson for taking care of this for me. It was well worth the pricey payment to have this long standing, seemingly impossible task completed. I would recommend this Rapid MVD to anyone who has a complicated situation and wants friendly service from knowledgeable folks. Yes, you will pay for this, but if you need this kind of assistance, it is well worth it.

I just wanted to thank a gentleman named Leonard at DMV Title Experts. He couldn't have been more…read moreknowledgeable about the process with title transfers and more. It was such a relief to have the information and be able to take care of my business in such a timely fashion. HIGHLY RECOMMEND THIS PLACE!!

The person doing my fingerprints was surly bordering on rude. She hardly said a word to me and I…read morehad to repeat questions several times to extract a few minimal words that didn't help. My fingertips are fairly worn down and she couldn't get good prints, so the entire process was a struggle from start to finish. She had the shelf set at a height for a tall person and I had to struggle to contort myself to fit the overly high fingerprint pad. I had to ask several times for her to lower it; she did once but then put it back up at the overly high setting. I had 2 background checks to send out and she insisted on taking my entire fingerprint set twice (rather than sending a copy out for the second one--it was already in the system). The hostility of this person was over the top and I will not go here again for any reason.

Latonya Livingston was the representative who took care of me. I was dreading the thought of having…read moreto go to DMV but, the service I got was amazing. The representative was knowledgeable, and personable. Great new location that should do wonderfully with staff like her!

From the owner: Same day, hassle free vehicle registration renewals, tile transfers, and notary services.read more

Very friendly and quick very professional. She was informative .I definitely will be back here for…read moremy registration.

Quick & easy , Great service. Valued both of our time , will definitely be recommending familyread more