This location gets a 5 star review because of their attitude and continued attempts to help me get…read moremy license. Due to a DUI in So Cal almost 9 years ago there were many "glitches" with communication to and from Santa Fe. The DUI process is very difficult here. It was good to have an independent company on my side with all. As we didn't have an option of a private company at CA DMV it's refreshing to be able to go to a nice clean office with very short waits. If you want to understand the difference watch the Big Bang episode where Sheldon goes to DMV. A big thank you to the staff even when I was let's just say NOT happy.

This location is rarely busy and the staff is always helpful! We always come to this location for…read moreall our registration, license and MVD needs. If you give them a call they will even set up an appointment for you and double check you have everything you need before you go!! So worth any incidental fees to avoid having to go to the traditional MVD and waste an afternoon in their lobby!

Quick and awesome service. They were able to register my…read morecar to NM and paper work was all finished while we were doing the VIN inspection. I had no wait time. Answered all my questions and were polite and professional.

Great service. It was much faster than going to the MVD. No appointment necessary but they do close…read morefor a bit around lunch.

Today's visit was fantastic…read more Shari was a huge help , very kind, and took care of us quickly Make an appointment, read up on what is required to complete your transaction These folks will really make it a pleasant experience

I cannot say enough about the service I received at the MVD Now in Bernalillo. Nancy, the person…read morewho helped me, answered my questions on the phone requiring several phone calls. She was patient and kind. And knowledgeable. She helped me get a handicap placard for a friend who was getting medical treatment out of state. It was an unusual situation and she worked through all of it with me with kindness and respect for me and my friend. If I could give it 10 Stars I would.

Fastest service of any dmv's. I was having title issues and Derrick was able to help me while he…read morewas training a co-worker. I will never go to another dmv.

The two gentlemen working around lunch time today were fantastic. Nice, friendly, helping everyone…read moreout, and making everyone smile. Haven't seen customer service like this in ages.

Great and friendly service great price to fast and very easy in and out very convenient locationread more

I recently went to Saigon Express Emission Testing in Albuquerque, NM, shortly after moving to New…read moreMexico. I took both of my cars to get tested. Both vehicles had the check engine light on at the time. Before even scanning the cars, the technician looked at my dashboard, clearly saw the warning light, and still proceeded to run the emission test. As most people know, if the check engine light is on, the vehicle will not pass emissions. What frustrated me is that, as a professional in the industry, he should have advised me to repair the issue first and return after the light was off. Instead, he completed the test on two cars he already knew would fail, and charged me for both. Later, I returned with the check engine light off and asked if I would pass now. His response was, "Hold on, I'm eating," which came across as dismissive and unprofessional. When I then asked why I was charged the first time if he knew I wouldn't pass, the conversation escalated. He became very rude, told me to "go somewhere else," and essentially asked me to leave. Customer service matters--especially for a business like this where honesty and guidance should come first. Based on my experience, I cannot recommend this location.

camilo was rude and dismissive even after i sent my 17 year old son back for a emissions test. he…read moresimply told him his car failed and pointed for him to leave. he's been doing doing this for 20 years he claims and he is as so incredibly rude. do not give this place business. horrible horrible customer service. and in fact, it smelled like cannabis inside the emissions building. i wouldn't go back.

Happy with my visit here and my oil change. I found a Groupon for it and was able to use it, but I…read morewill go back again. It's in a good location and easy to reach. Very nice people here

My son went to get his oil change yesterday and the gentlemen would not change his oil because he…read moresaid he was the only person there. What sense does that make. He has a groupon so he has to go back. Please don't use this place.

My experience was for an oil change. I went and found a deal promotion and I called beforehand. The…read moremanager, Roland, was clear. I told him the vehicle info and he confirmed pricing. Why was this important. I went to 2 oil change locations (Jiffy Lube, review next) and BOTH LIED TO ME. OH, yeah $64.99. I pulled up and they see the car (my parents Cadillac, I'm here helping) and it went to $109 and $119 each! I asked for the manager at each place, "That car needs special oil." BS!!! I looked it up online 5W-30. There is NOT a special oil that costs double. I left both places, and they seemed shocked. This place...yeah, it's normal oil. We have it come in! It was smooth and fairly quick (not their specialty). Manager was very cool. When he say the handicap sign, he asked about it. I told him it was my parents that I was helping. He knocked another $5 off for them! He didn't need to, but this is why I'm giving a review. RESPECT!!!!

They got my registration done fast and great customer service! They also speak Spanish.read more

They do not have a camera to take a photo for driver's license and they cannot do real ID. I think…read morethey may be fine for auto registration. I don't know how much they charge.