If you value your time, do not bother going here as they will give you the run around! We…read morepurchased a vehicle out of state and were told they needed both the title and a bill of sale. Returned the second time with all requested paperwork but they could not do the registration as we needed a NM bill of sale. They charged us nearly $50 for a VIN inspection, and advised us to go to the state DMV. We were told that if the service we paid for was not accepted by the state, they would refund the fee. At the state DMV, the MVD express VIN inspection was not accepted as it was not completely filled out. All other paperwork, which MVD express had told us was not adequate, was accepted and the vehicle was registered. I returned to MVD express ( my 4th time there) to obtain a refund and was told that I should have brought the VIN inspection back so they could complete the missing information. I told them it was a non issue, was told refund would be made by check, but as the receipt was made out to my husband (who was not present this time), even though I had paid with my credit card, they could not process the refund! I called their service number and put in a complaint-was told I would get a call back- but have not heard anything since. Pure incompetence! Will never use this business again and am telling everyone I know to stay far away from MVD express!

I called this morning to see if I needed an appointment to transfer a car title and was told I…read morecould just walk in. They close at 6 and I walked in at 4:45. I was very rudely told by Taeler that he was supposed to get off work at 4 and hadn't had lunch and therefore wasn't taking anymore car titles. I said the call center said I could walk in and he responded that technically that's true but he wasn't going to do it. I have never been talked to so rudely or been treated so poorly. This man's job is customer service. I later found out that he is the subject of many complaints for his rude behavior towards customers. I don't know how he is still employed but that should be unacceptable.

This is one of the nicest MVD Now I have ever visited. Why anyone would go to the state offices…read moreinstead of here mind boggles me. I made an appointment on line through the VERY EASY process before I left the house. I get there earlier than appointment time, but there was only one person in front of me. Cristal R. finished up with her then smiled called me up to desk. She quickly went through my paperwork, ask a few questions, & ensuring everything was complete. By the time Cristal's supervisor had finished the VIN certification my plates were ready, I signed final paperwork, paid, & was out the door. The whole process took less than an hour from when I walked into the place. Our new (to us) MINI is now a New Mexican. Only negative thing I can say about the place was bathroom was out of order & for an old guy that can be concerning . Parking would be difficult for a large RV. I highly recommend this place.

Quick and awesome service. They were able to register my…read morecar to NM and paper work was all finished while we were doing the VIN inspection. I had no wait time. Answered all my questions and were polite and professional.

Great service. It was much faster than going to the MVD. No appointment necessary but they do close…read morefor a bit around lunch.

I visited your office on 1/8 at 11:00 AM and 1/9 at 9:41 AM. I would like to report a significant…read moreissue with an employee at the eye testing center (long black hair, glasses). Her behavior was unprofessional; she frequently screamed at customers and used a mocking tone when asked questions. On a positive note, the male employee who assisted me with my license today was excellent--polite, helpful, and efficient. I would give him five starts. I suggest that the first employee receive additional training in customer communication, as her current attitude is unacceptable for a front-facing role. I hope this feedback helps in addressing her communication style and ensuring a better environment for your customers.

I am writing to share feedback regarding my recent experiences at your office on January 8th at…read more11:00 AM and January 9th at 9:41 AM. During my visits, I observed and experienced significant issues with an employee who sits near the eye testing center (described as having long black hair and wearing glasses). Her behavior was highly unprofessional; she frequently raised her voice at customers and utilized a mocking tone when addressed with questions. This level of communication is unacceptable for a front-facing role. I strongly suggest that this employee receive additional training in customer service and communication to ensure a more professional and respectful environment for your patrons. I hope this feedback is constructive and assists you in addressing the communication style at the eye testing center. Thank you for your time and for recognizing the hard work of your standout staff members.

Latonya Livingston was the representative who took care of me. I was dreading the thought of having…read moreto go to DMV but, the service I got was amazing. The representative was knowledgeable, and personable. Great new location that should do wonderfully with staff like her!

From the owner: Same day, hassle free vehicle registration renewals, tile transfers, and notary services.read more

I've been in 5 times to try and transfer my title from out of state and register my car. Despite…read morebrinign in my car title, the Lomas office claims that they cannot "verify" the title and they keep getting a "hard stop" from the state where it was issued. I called said state DMV office and they informed me that my title is showing up in the national data base. I have gone into MVD now, called and emailed multiple times to try to complete my registration and they refuse to call or email me back. I have reached out to my local legislator to make a complaint as this agency is keeping me from registering my car. I say skip the convenience and go to the state office or maybe try their competitor MVD express. If I could give this place no stars I would.

What a great trip and wonderful knowledge of the staff there Brenda new being trained by her boss…read moreCraig doing a fantastic job and getting walked through getting our real IDs so excited for all this information together and finally get it done thanks again team for all your help and knowledge.

The gentlemen, Leo, was very nice with directions and efficient and friendly…read more He took care of my request fast and even put my plate on! Real service! Pattie Salas

From the owner: All Fast MVD is not only the fastest MVD in New Mexico but is the most proficient at what we do. We…read moreoffer discounts for Military, Senior and Students everyday. You can come into either of our offices for a registration renewal and leave with your sticker in 5 minutes. Come and put our name to the test for yourself or read the wonderful reviews of Google from our amazing customers. See you soon!

We went here on a Saturday morning to register our new Camper Van and it was an unpleasant…read moreexperience. There were relatively few people there but there were only two staff and the supervisor had locked herself out of her computer because she'd forgotten her password. I worked in tech for 25 years and it happens occasionally, but you call someone to reset your password. You don't sit around helplessly when you have 10 people waiting. Beyond that she seemed very chaotic and disorganized. It took her 10 minutes just to take our names and another 10 to start helping us. But THEN after her confusing and chaotic help we had to wait another 10 minutes for the one active employee to process our info. SHE was very efficient. Another woman had been at the counter when we came in and was waiting for her daughter to come in to finish the transaction. Apparently the chaotic supervisor had missed this conversation and rudely interrogated the woman about why she was there. It was such a bad experience that I opted for a main MVD branch when I had to do update my driver's license. I understand that bureuacratic work like this is difficult but it's more difficult when the person you're relying on for help is chaotic and inneficient.

Receptionist was rude and unhelpful. The space is very poorly configured as well, so that people…read morewaiting in line to be checked in just end up blocking the door. We ended up just leaving. To be avoided.

I had to renew my drivers license during the time of the dreaded Pandemic. I was hoping to put it…read moreoff but the Pandemic dragged on and the expiration on my license did not. I researched this locations hours on their website before taking off and found that they were only renewing licenses by appointment. Making the appointment was very easy to do on the website and I got in and out pretty quickly. I removed one star because the person assisting me did not hide his irritation that I do not have 20/20 vision and had to repeat the eye test. Darn that astigmatism! (Said while shaking my fist). Bottom Line: Fast. Convenient. Efficient

I would give them a 0 if I could. The lady that works there was rude to us and at the end refused…read moreto help us further. "Because I don't want to" is the answer I got when I asked her why she couldn't help us further.

Set it all up for us. Notary and witnesses for end of life documents. At first, i thought the…read moreprice was a little high, but it would certainly cost more to go through a lawyer. Also were very nice and friendly while in the home.

From the owner: Mobile Notary, Quick , Convenient, read more