I would like to take a moment to share a positive experience I had at the MVD today. While we often…read morehear about challenges or negative experiences, my visit was exceptionally smooth and efficient. The clerk, whose initials are JL, was professional, courteous, and very friendly throughout the entire process. She made the experience straightforward and pleasant. I truly appreciate the level of customer service she provided and wanted to ensure her professionalism is recognized.

My first visit to this location could not have been better. The agent with whom I had the pleasure…read moreto work, Esther, was highly efficient, professional, and truly kind. She made my rather confusing situation - two addresses - completely straightened out in a matter of minutes. I hear chronic complaints from neighbors about the poor state of affairs at our MVD offices. Too bad - I saw only efficient staff working together. All the complainers need to go see Esther!! Thanks for making my visit so grand!

Great people work here and i recommend doing your homework first by reading up on their website and…read moremaking sure you bring what items they need to make your transaction a smooth one. New drivers license for me in 15 minutes because i read up on the website what was required and i made an appointment! Eezy peezy.

I made an appointment and checked in online minutes prior to my scheduled appointment. I waited 10…read moreminutes past my appointment time waiting to be called. Others who walked in were called up before me. The employee behind the counter was eating breakfast while trying to serve a customer. The State should cancel the MVD Express contract.

Today's visit was fantastic…read more Shari was a huge help , very kind, and took care of us quickly Make an appointment, read up on what is required to complete your transaction These folks will really make it a pleasant experience

I cannot say enough about the service I received at the MVD Now in Bernalillo. Nancy, the person…read morewho helped me, answered my questions on the phone requiring several phone calls. She was patient and kind. And knowledgeable. She helped me get a handicap placard for a friend who was getting medical treatment out of state. It was an unusual situation and she worked through all of it with me with kindness and respect for me and my friend. If I could give it 10 Stars I would.

This location gets a 5 star review because of their attitude and continued attempts to help me get…read moremy license. Due to a DUI in So Cal almost 9 years ago there were many "glitches" with communication to and from Santa Fe. The DUI process is very difficult here. It was good to have an independent company on my side with all. As we didn't have an option of a private company at CA DMV it's refreshing to be able to go to a nice clean office with very short waits. If you want to understand the difference watch the Big Bang episode where Sheldon goes to DMV. A big thank you to the staff even when I was let's just say NOT happy.

This location is rarely busy and the staff is always helpful! We always come to this location for…read moreall our registration, license and MVD needs. If you give them a call they will even set up an appointment for you and double check you have everything you need before you go!! So worth any incidental fees to avoid having to go to the traditional MVD and waste an afternoon in their lobby!

The gentlemen, Leo, was very nice with directions and efficient and friendly…read more He took care of my request fast and even put my plate on! Real service! Pattie Salas

From the owner: All Fast MVD is not only the fastest MVD in New Mexico but is the most proficient at what we do. We…read moreoffer discounts for Military, Senior and Students everyday. You can come into either of our offices for a registration renewal and leave with your sticker in 5 minutes. Come and put our name to the test for yourself or read the wonderful reviews of Google from our amazing customers. See you soon!

Fastest service of any dmv's. I was having title issues and Derrick was able to help me while he…read morewas training a co-worker. I will never go to another dmv.

The two gentlemen working around lunch time today were fantastic. Nice, friendly, helping everyone…read moreout, and making everyone smile. Haven't seen customer service like this in ages.

If you value your time, do not bother going here as they will give you the run around! We…read morepurchased a vehicle out of state and were told they needed both the title and a bill of sale. Returned the second time with all requested paperwork but they could not do the registration as we needed a NM bill of sale. They charged us nearly $50 for a VIN inspection, and advised us to go to the state DMV. We were told that if the service we paid for was not accepted by the state, they would refund the fee. At the state DMV, the MVD express VIN inspection was not accepted as it was not completely filled out. All other paperwork, which MVD express had told us was not adequate, was accepted and the vehicle was registered. I returned to MVD express ( my 4th time there) to obtain a refund and was told that I should have brought the VIN inspection back so they could complete the missing information. I told them it was a non issue, was told refund would be made by check, but as the receipt was made out to my husband (who was not present this time), even though I had paid with my credit card, they could not process the refund! I called their service number and put in a complaint-was told I would get a call back- but have not heard anything since. Pure incompetence! Will never use this business again and am telling everyone I know to stay far away from MVD express!

I called this morning to see if I needed an appointment to transfer a car title and was told I…read morecould just walk in. They close at 6 and I walked in at 4:45. I was very rudely told by Taeler that he was supposed to get off work at 4 and hadn't had lunch and therefore wasn't taking anymore car titles. I said the call center said I could walk in and he responded that technically that's true but he wasn't going to do it. I have never been talked to so rudely or been treated so poorly. This man's job is customer service. I later found out that he is the subject of many complaints for his rude behavior towards customers. I don't know how he is still employed but that should be unacceptable.

Excellent service, no waiting. I called in advance to see what paperwork I need & was given the…read morecorrect information. The $39 is worth the time it saves you!

Went into this office today let's just say, Monica the manager needs an attitude adjustment, I have…read moreall the necessary document for a real id and she refused mind you I'm from California already have one, and 60 years old and never had an issue with my SS card, but Monica says I couldn't use it. With no explanation. This is 2024 I think this office can do better. Very disappointing!! Be nice PERIOD!!!