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    MVA Express

    4.0 (57 reviews)
    Closed 8:30 am - 4:30 pm

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    9 years ago

    I've been here for a renewed driver's license twice. The service was impressive! It took me less than 30 min to get thing done.

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    13 years ago

    This place is a lot better than white oak. I was in and out in 20 min on Saturday and 5 minutes on a Tuesday. Everyone is nicer here.

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    Review Highlights - MVA Express

    Immediately greeted by a woman at the self-serve station, and she handed me the correct ticket.

    Mentioned in 2 reviews

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    People searched for Departments of Motor Vehicles 332 times last month within 5 miles of this business.

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    Motor Vehicle Administration - Kemp Mill

    Motor Vehicle Administration - Kemp Mill

    (15 reviews)

    Been to several different MVA locations over the years and by far, this one wins the Rudest…read moreEmployees Prize. For the love of G-d, don't ask questions on what one needs to do for the MVA services they supposedly provide...unless you want rolling eyeballs and testy responses as the answer. What could improve? Start by hiring user friendly staff without a crap attitude...

    The employee with purple hair was incredibly rude and unfair, she refused to serve me based on a…read moreprior experience and was defensive and ultimately refused to help me. I made a basic error navigating the check in link and stood in line calmly asking if she could help me. She harassed me and it was completely retaliatory, she admitted she recognized me once she did and that was when she told me so and to "STOP!" talking, then raised her voice at me and interrupted me telling me to stop raising my voice (I wasn't, and it was ironic because she yelled this at me). At a prior appointment attempting to get my license, I worked with her and during the appointment she told me that the customer service rep I spoke with did not know what she was talking about, I calmly and reasonably expressed my frustration that the customer service had given me wrong information (I had to make a new appointment and come back), I left. Then, during the follow up appointment this morning while asking for help during check in while speaking to me she said "I recognize you" interrupting me, literally yelled "STOP!" at me and told me to leave while I was calmly asking her a question. She completely victimized herself while acting like a bully, meanwhile the security guard was sitting arms crossed half asleep because I am guessing they are used to her outbursts and it is not indicative of an emergency. This behavior and treatment is completely unprofessional and unfair. Calm assertion from a woman is not aggression, she acted like I was a threat by being direct and composed. I missed my appointment because she refused to speak with me and she admitted it was because it was me.

    MVA Express - departmentsofmotorvehicles - Updated May 2026

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