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    USCIS Application Support Center

    3.0 (2 reviews)

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    1 year ago

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    4 years ago

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    Social Security - Mentally unstable security guard.

    Social Security

    (62 reviews)

    While waiting in line before they opened at the Rockville Social Security office a man announced…read moreeverything that would be able to be able to take care of and things that cannot be taken care of because of the government shut down thank you Trump and the man who took care of me was very professional answered all my questions and I leave 100% review!!!

    I found the Rockville social security agent today (6-2/2025) to be a cold, nasty and not helpful…read moreagent. She was not nice nor did she try to help. Instead she was equivalent to meeting with persecutor as opposed to someone to help me resolve the issues I was help. Unfortunately, I waited so long waiting and I am old women with severe health issues that I was exhausted by the time I met with her (6/20/2025) that my brain was not working. I cannot not even recall her full name. She looked like Philippine or Latin that was how exhausted I at the time. Bottomline is that Social Security staff should be trained to understand after working for 30 years, we should have people with heart to help us as opposed antagonistic staff that has no humanity. I will never again engage with SS in Rockville MD. I have numerous health issues including open heart surgery that failed, diabetes, high cholesterol and Lupus. I am over late 60s. Todays experience was horrible. I paid SS since I was teenager. I am engineer woman. I felt today demeaned and did not get any help with my concerns. I wish that I never went to the SS office in Rockville. I experienced, "The children's movie featuring Cruella de Vil of "101 Dalmatians," at social security in Rockville.

    Motor Vehicle Administration - Kemp Mill

    Motor Vehicle Administration - Kemp Mill

    (15 reviews)

    Been to several different MVA locations over the years and by far, this one wins the Rudest…read moreEmployees Prize. For the love of G-d, don't ask questions on what one needs to do for the MVA services they supposedly provide...unless you want rolling eyeballs and testy responses as the answer. What could improve? Start by hiring user friendly staff without a crap attitude...

    The employee with purple hair was incredibly rude and unfair, she refused to serve me based on a…read moreprior experience and was defensive and ultimately refused to help me. I made a basic error navigating the check in link and stood in line calmly asking if she could help me. She harassed me and it was completely retaliatory, she admitted she recognized me once she did and that was when she told me so and to "STOP!" talking, then raised her voice at me and interrupted me telling me to stop raising my voice (I wasn't, and it was ironic because she yelled this at me). At a prior appointment attempting to get my license, I worked with her and during the appointment she told me that the customer service rep I spoke with did not know what she was talking about, I calmly and reasonably expressed my frustration that the customer service had given me wrong information (I had to make a new appointment and come back), I left. Then, during the follow up appointment this morning while asking for help during check in while speaking to me she said "I recognize you" interrupting me, literally yelled "STOP!" at me and told me to leave while I was calmly asking her a question. She completely victimized herself while acting like a bully, meanwhile the security guard was sitting arms crossed half asleep because I am guessing they are used to her outbursts and it is not indicative of an emergency. This behavior and treatment is completely unprofessional and unfair. Calm assertion from a woman is not aggression, she acted like I was a threat by being direct and composed. I missed my appointment because she refused to speak with me and she admitted it was because it was me.

    Kensington Volunteer Fire Dept - september 11 memorial

    Kensington Volunteer Fire Dept

    (2 reviews)

    My husband was bathing our dog, Roscoe, in the utility sink. OMG one of Roscoe's toes got stuck in…read morethe drain. . He was frantic and panicked (so was I). There was no way for us to open the pipe and pull Roscoe's toe out. I remembered tales of firefighters rescuing kitties in trees, so I called 911. I told the dispatcher it was a dog, not a "true" emergency (Of course to me, my husband, and Roscoe it was). I didn't know who else to call. Five minutes later the dispatcher called me . KVFD was on its way. My heroes. Even now, 5 years later, I still feel that thick thud of helplessness deep in the well of my stomach. But OMG KVFD were at the Starbucks right across University! They drove to our street and stopped in front at our house. I don't remember if they had lights and sirens on -- I imagine they did.. Of course they did. My heroes.. I was surrounded by four handsome men in the basement (my husband included) as they assessed the situation and determined the best way to approach it.. One went out and got tools.. I paced back and forth like a lunatic. In fewer than five minutes, my heart dog and his toe were freed from the drain. My heroes. There were no emergencies at the time the dispatcher contacted them, and these men were able to come right away. They didn't have to. But they did. I wanted to hug each of them. I imagine I did. My heroes. We can add an additional tale to the one about kitties in trees. Dogs from sinks. My heroes. They waved good bye to us as the drove away ....in the huge ladder truck. My heroes. I will forever be indebted to these men. My heroes.

    It's a fire station, it gets a five star automatically. They save lives and have no bs.read more

    Montgomery County Police Department

    Montgomery County Police Department

    (8 reviews)

    I have very serious concerns about the Montgomery County Police…read more I was working as a poll-worker in Primary Day. A Montgomery County Police Officer working private security at the Bender Jewish Community Center of Greater Washington ejected me from a polling place in violation of the First Amendment. I was beyond the "No Electioneering" sign. contrary to what is seen in the video, the big sign that was right there was not the new election sign. The no election sign was several feet away from that and it was in bushes. I have been an election judge. I have been a poll worker. We tell people to get back behind the no electioneering sign all the time. That is for election judges. It is not for the bender Jewish community center of greater Washington to use an off duty police officer to eject a poll worker. The law says that they're supposed to make their parking lot available to members of the public for election hearing if they are a poling place. The officer would not permit me to gather signatures there because he has a conflict of interest in that he was working private security for the bender Jewish community center of greater Washington. . https://m.youtube.com/watch?v=SomYVK7ferU&pp=ygUIMTI1c2V0aG0%3D Subsequently the internal affairs division forwarded their investigation to the administrative charging committee of the police accountability board. The ACC miss quoted me saying that I said, "because it was not a polling place. The sign did not attach." That is absurd. These people are an abomination to justice. I had neighbors get their cars broken into. The police don't do anything about that because the Montgomery county Council will not let them. But they gladly eject pool workers from pulling places when they try to term limit our County Executive. This is the East Coast of the United States, not eastern Europe. Get it right!

    Staff was extremely helpful and service ready. Always prompt with answering phone calls and any…read morequestions. Due diligence of providing spectacular service every time for all public. Very proactive and patient with providing government support. Kind regards, W.

    Wheaton Community Recreation Center - Ping Pong, Pool table and Video Games

    Wheaton Community Recreation Center

    (14 reviews)

    Since I'm new to area one of my errands was getting library and rec center cards. Fortunately for…read moreme, you can do both things in one place. The Rec Center: Overall, I liked the layout of the rec center, and the folks that helped with getting a card were SUPER friendly and helpful. While I have not officially used the rec center, I was a bit disappointed with the the size of the weight room. The size of the weight room reminds of a weight room that one would find in a hotel. However, the gym did look like it had everything that one would need for a decent workout. Also, I was a bit surprised that the rec center does not open until 9 am on weekdays (and Saturday). Based on my prior rec center experiments, I'm used to rec centers opening from 5:30 to 7 am. Then again, perhaps, these hours are for the summer months. The Library: Again, the librarian who signed me up for a card was very friendly. Also, I loved how she gave me a very thorough overview of this branch's services and resources. Although I was in the library for only a few minutes, I thought it was very well organized.

    Was out and about with my 8 year old daughter and she wanted to go to the library and read and I…read moredid a quick Google search and it brought us here. This was our first time here and I did not know that this was more than just a library. Well first of all the library was great and my daughter was quite excited to read one of her favorite books to me. After reading we explored this place as something for everyone.....ping pong tables pool table, video games, basketball courts, indoor track, weight room, lots of event rooms and a playground outside for the little ones. The staff there were very friendly. Will definitely be back.

    USCIS Application Support Center - publicservicesgovt - Updated May 2026

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