It isn't there anymore. It closed down a bit after Covid started. There were long lines to get in…read moreand you had to have an appointment. A few months later I tried to make an appointment and couldn't. When I went to Staples, I saw that the letters had been taken down and the sign said it closed. Use another one.

They better need a humane heart that thirsts to serve people than not. It is easy to say no, but it…read moreis better to understand people's situation and help them.

MVA has such a bad name and honesty its deserved most times as was this visit. We were there to get…read moremy son's license reinstated, literally no exaggeration, we were there over 4 hours waiting. They state that they were waiting for Glenn Bernie office to respond. They seriously need a new director or managers as this is totally unacceptable.

Quickest MVA trip ever. Since when has efficient and MVA ever been used in the same sentence. I…read moremean, I had downloaded a movie and expected to be here at least an hour if not more. I was there atleast less than 10 minutes, couldn't even check in before I was called up. Granted, I was just there for an eye exam and then was advised I could either renew my license online or on their kiosk... and being the antisocial butterfly I am... I went and renewed it in my car in the MVA parking lot... because I have trust issues and I didn't want to leave the premise until I can confirm it was done... cause trust issues... But the MVA didn't let down and I was on my way.

Amazing service! Pleasant, helpful, Covid clean and careful, bilingual and fast. Went in for tag,…read moretitle and registration for two cars. Super nice young lady whipped everything up in 30 minutes with price breakdown for each vehicle. Being a separate business from MVA they do charge fees that MVA does not. Much rather give my money to small business than to MVA and lose half a day waiting in line. So happy I found this place. Things to know that are plainly noted in the store: Yes Cash No checks Yes Credit, but 4% charge They have travel services They offer auto insurance They sell some cell phones They do money transfers over seas They have some phone accessories They have some drinks and things to buy

These are really nice people who know what they're doing. I went there because the price was right,…read moreand was pleased to find it was easy to register a new used vehicle. The MVA process seemed so complicated with long waits to get an appt., and JJ Tag and Title just handled everything right away. They were friendly, efficient, not expensive and very competent. I recommend them highly

Schedule an appt online. You'll get reminders a day or so before…read more On date of appointment, i got a link saying for me to check in - even before the doors opened at 830a. My appt was 830a. I got this link about 815a. Once I was ready to be seen, I was texted the Window # I should repor to At 830a the doors opened, and I went straight to my window I sat with my person for about 10 mins. Got everything settled. Easy/peasy! Free parking

I need to return my plates, use to have a corner for tag returns. So I asked Floor Guides, have no…read morecourtesy at all!

MVA offers fast and friendly service. I received my documents via the US mail in three days.read more

No complaints! Everything from booking an appointment and being seen was a hassle free process from…read morestart to finish . The best part is the fact that it is small and conveniently located

Received great service here on 1/9 around 9 AM. Received a letter in the mail from the DMV saying…read moremy license was about to expire (correct) and I needed to revalidate my identity again despite already having a REAL ID (incorrect). I had worked for days to find all of the paperwork needed but turns out I didn't need it. But I blame that on their HQ, not this location. Location is inside on the Canal Level of the old mall, now called Georgetown Park. The entrance is at M and basically Potomac Street, on the corner just past Clyde's and TJ Maxx if coming from the east. Go inside the glass doors and down the escalators one level. Gold's Gym is right in front of you, go left almost back around the escalators (not into the parking garage) and there is the entrance for the DMV. You can't take any food or drinks in, so either put inside your bag (like I did with my sealed beverage thermos) or you have to throw it out or sit it on the random table outside security. They didn't check my bag but did tell the guy in front of me he couldn't bring in his paper coffee cup. You wait to be called to the triage front desk who assign you a number based on the service you need and hand you a ticket and any forms you need. (Notably, my letter mentioned nothing about a form.) I grabbed a form, pen, and clipboard and less than 5 minutes later my number was called and displayed on the screens they have, which directed me to a desk for service. That's where I found out they needed none of my identification paperwork, but I needed to take a vision test and pay $47 and get a new photo. My agent was friendly and quick and no complaints even though I was a bit disheveled and frozen as I had walked all the way from Dupont on one of the coldest days of the year. Your new license will arrive on the mail 10 business days later!

DC DMV violation codes need to be reviewed because they are corrupt. They are unfair and stealing…read moremoney from public. I got a $150 ticket for running the red light (code T113 section C). But I never ran a red light and from the center lane and barely touched the zebra crossing. They gave me the ticket for code T113 section C which states I was making a right turn and touching zebra crossing. Their live rep said I still need to pay the $150 fine even when I did not run the red light I was NOT on the right lane to make the right turn as stated in code T113 section C. ON other hand see how they are violating their own parking codes. The whole C DMV should be ashamed.

The Wheaton Comptroller's website does not exist and employees do not answer the phone. I have no…read moreidea how a Comptroller's office is permitted to have this utter lack of resources for taxpayers, other than physically going in to the office. I was told one needs to call to set up an appointment, but how's that going to happen when no one answers the phone and the website doesn't work? Utterly ridiculous.

After 4 hours of redialing, I got an incredibly nice woman who picked up her phone at 4:30PM. I had…read more2 problems. She quickly fixed the urgent problem and tried to connect me to the Dept that might be able to help on the second one. Alas, it was 4:40PM and no one picked up. She said she was sorry. I wish I there was a way to Thank these people.

Of course everyone avoids going to the DMV like the plague but within the awful realm of DMV…read morevisits, this one was better than most. Be warned though there's not really enough chairs in the waiting area, I was able to get one of the last ones, but I assume some people have to stand when they're super busy. I went online and filled out some paperwork in advance. Of course, when I get there, they handed me a form to fill out and don't have any pens available then. So I filled out the form in pencil (which was all I had) only to be told when my number was called I had to re-complete the form in pen....only to be told actually I don't need the form at all since I already provided that information online, Also be sure to listen for your number being called, I didn't miss mine but another guy did and not sure if they made him wait longer as a result or not. The DMV representative at the counter was very friendly and knowledgeable even though it was later in the afternoon. Obviously, I hope to avoid ever going to the DMV again but if I'm forced to I'll probably come back to this location.

Who doesn't like to wait an hour and a half to renew a driver's license when: (1) this should be…read moreable to be done in 5 minutes on the website; (2) a "error with the website" prevents online renewal; (3) Virginia DMV can't figure out how to fix this error. Also, this place is full of coughing and sneezing people--probably 3-4 dozen. Why not allow people to wait outside or nearby and return to the building when it's their turn (eg., by calling or texting them). I'm so glad to see all of the taxes I pay this state, including the ridiculous annual car tax, going to fuel such an efficient operation!

I cannot stress enough, the importance of making an appointment online and having exactly what you…read moreneed as you go to MVA. I made an appointment online for 4:00 pm and I was literally in my car at 4:18! Spread the word! Make an appointment, have what you need...It's all spelled out on the website, and you will have a great experience!

If you are having a great day and you decide to ruin it, please visit this place, An absolute…read morechaotic experience you will have. First of all, 99% of employees are rude, mean, low class; they will be rude to you no matter what, I came in the first time concerning registration documents, it wasn't great, the staff was talking very low ( while chewing gum) , the place was super crowded, I was asking to repeat what she was saying and she was mad .. The second time, today, I came in to ask why my new drivers license took over a month and has not delivered yet; No answer, book an appointment and get in line to figure out why, that was simply the answer. And yeah, and if you think you will an answer to your question by phone call! Good luck with that, the last thing you can expect from these "employees" is to answer a call