I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

Very very professional and caring for your pets…read more Christopher is the ideal pet caregiver. He's very professional. Goes over paperwork to protect his clients needs. Explains in detail what he is able to do for your pets. He cares and that's all I needed to know and see. His service is the one you need . Thank you again Christopher for caring for our (Baby Dog ). I believe his company is most affordable within close range and always on time.

Chris is simply the best. His communication and knowledge and caring for our animals while we are…read moreaway makes our trips so much less stressful. He treats each of our animals as if they are his own and he cares about them even when he is not sitting for us. Thank you Chris!

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

I stand for any animal shelter. The only problem I have that…read morethere is no walk on. So if you drive by and you would like to see some animals would be impossible. You need to call.

We found this rescue via a pup we saw on Petfinder. We called them the following morning and were…read moreultimately able to come see a pup (Minnie) the same day in the afternoon. The lady we spoke to was very nice to us, as well as when we arrived (both her and the other gentleman working there). The front-desk is a bit small and crowded with supplies (I think from the supply donations they receive), but we were allowed to take the pup out in the large gated yard to run around and play and get to know her a bit more. The application process was fairly straight forward. They hand-write out the paperwork so it took a little bit longer, and they only accepted cash (we had to run to our local bank during the application). They do have a 7-day return policy (if the pet doesn't work out you can return them, or exchange for another, but no refunds) from what I understood. They also gave a health voucher for one of the local vets, but we did not use it and went to our regular vet. I saw other reviews claiming the pets weren't as healthy as they said, but at least for us, when we took the pup to our Vet, she was 100% clear and healthy (including all worms and such, which is sometimes overlooked in the exams). All of her shots / spay / flea treatment dates etc. were recorded and provided to us, plus microchip info, so it was thorough. They also gave us the rest of the kibble they were feeding her, which actually lasted us about 2 months. Overall, we thought they were friendly and also showed they cared for the animals that they adopt out. I don't think they have tons of dogs and cats, but they are worth considering if you are looking to adopt!

We LOVE Mary! And our dogs and cat do too!…read more We have two small dogs and a cat. All of which definitely have their own sets of issues! One has anxiety issues who eats everything (paper towels anyone?) and likes to poop/barf around the house from time to time. One has a bum leg who has 4 pills in the morning and 3 in the evening. And then a cat who can be severely aggressive when he wants something! I've had house sitters in the past and now that I've found Tails 2 Trails I hope to never lose them! Mary is an excellent communicator and I'm always able to get a hold of her. The dogs are happy to see her and get into their own routine when she arrives. She's watched them for over a week's length of time and as short as just a quick stop over if we are out too long for the day. I seriously trust her more than my own grandmother. (Whom I love but doesn't listen and follow directions!)

We love Kate and Mia as our dog walkers! They are very professional and trustworthy. We have been…read moreusing their service for years and I honestly can't say enough about how great they have been with our dogs.

I call this business because of reviews and best on yelp…read more At the same time I call another service. This one got back to me later that day with a text that said: you want dog walker... I explained to call me at earliest convenience sane day if possible. They say : ok... They never called . I call again next day to hope to receive a call back. No text or call. Very unprofessional service . Not polite or concerning. I don't understand why they have good reviews when they treat their future clients this way . I was not pushy on my messages was professional and giving them time in same day. It's been a month now later and still no call back. Really not a good service.

Jackie is such a help in a pinch as an occasional dog walker. She sends me text photos when…read morevisiting which really makes me feel good.

Val and her company have been great! Our dog walker, Lauren, is amazing and you can genuinely tell…read moreshe loves animals! She always sends a sweet update and takes the most adorable pics of our pups. I highly recommend!

I have never used a pet service...now I will never use anyone else!…read more I have never had a need for anyone to watch and feed my cat (or previous cats) as I always had a friend or neighbor willing. However, this time I needed someone for my vacation and I was more than pleased. Valerie explained things wonderfully and made me feel at ease. Sherrie watched my cat...sent pics, videos, and left me updates for each day. She even let me know when something was "amiss" at my house (i.e. car in my driveway). She kept in touch and made me feel very comfortable. I was very happy with her and am so happy to know that she will be my primary. The price was way more reasonable than I thought it would be. I couldn't be happier with this first experience. (says I am in Hoffman....am in Palatine)

I absolutely recommend Phil's Pup Camp. He is patient and accommodating and a thoughtful…read moreexperienced dog instructor. He treats his classes a collaboration between him and the dog owners and the dogs themselves. I look forward to enrolling my dog in the next level of training with Phil.

I loved Phil's Pup Camp! I took the obedience 101 class with my dog & he had recently graduated as…read morea K9 Good Citizen. I also enrolled my dog in the advanced obedience class and I love it. Phil is the most kind hearted trainer. He's very patient and explains all the exercises to you. My dog benefited tremendously from his class. Thank you Phil!

We have used Furplay several times for our elderly cats (2) including a 2 week out of country…read morevacation. Jason and company have been terrific in every aspect and have gone above and beyond to work with a sometime changelling situation. A real animal lover and is great at communicating with owners by phone or text. I was really glad to find a sitting service that I can rely on.

From the owner: Furplay Pet Sitting serves the northwest suburbs of Chicago. We provide pet sitting visits,…read moremedication, dog walking and much more! We are bonded, insured and certified in pet CPR and first aid. We visit pets at their home. Pet boarding is not available due to village ordinance.

Lorie loves her furry babies. She talks to them in such a loving and joyful way. She is calming and…read moretender with my feral cats and my anxious dog. Her rates are reasonable and she is building this business from the ground up- herself- and in just a short time, she is achieving her goals- and it's always busy in there! A strong, independent, and intelligent, caring person.

Don't make the mistake of letting the quaint appearance and lack of fancy marketing fool you into…read moreunderestimating this great new business. The signage could be a little clearer, and no website yet - they do small dog grooming, boarding and day care. Lorie has decades of experience, was SUPER nice and very thorough in all her information and answers to questions. We decided to give her a shot, although there is tough competition close by. We couldn't have been happier, she did an outstanding job with a full grooming of Kody (our experience is that he is a very difficult customer cooperating with his nails). He came out happy and he couldn't have been any cuter! Look past (or embrace) this start-up's quaint marketing and give Lorie a chance. You'll be happy you did.