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    Baxter & Beasley

    2.8 (65 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Baxter & Beasley

    Pet boarding

    Private dog training

    Baxter & Beasley Photos

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    I would strongly advise against boarding your dog at Baxter and Beasley. We left our sweet dog in their care for seven nights while we were on vacation, only to pick him up and find a large, untreated gash on his head. Not only were we never notified of any injury, but when we followed up with the owner, his response was completely unacceptable. Instead of taking responsibility or even showing basic compassion, the owner immediately became defensive, rude, and accusatory, claiming our dog had a "growth" when we dropped him off--which was absolutely false. He insisted our dog must have scratched himself under their supervision but failed to inform us of any wounds (even stated on the phone it was treated with hydrogen peroxide, which we were never informed of). Even worse, he refused to cover any vet bills and made it clear he wouldn't be held accountable. *I am sure the owner will be commenting on this post saying our dog was not harmed while in their care.* Our vet confirmed that the wound is likely infected, meaning our dog suffered while in their care with no medical attention. The lack of communication, negligence, and outright disrespect from the owner are inexcusable. If you love your pet, do yourself a favor and take them anywhere but here. This facility is not a safe or responsible place to leave your furry family member.

    Couldn't breathe after leaving this place
    Liz B.

    If you DON'T care about your dog - take them here. If anything goes wrong - this place has absolutely NO problem NOT contacting you or the emergency contact. What's the point of filling out the information sheet ?? - The owners all claim to love dogs, but they don't. My dog left here in such bad condition - with PNEUMONIA and 20 POUNDS skinnier. Thank god we didn't plan a month trip or else we would've came back to a "lost" or dead dog. This took place in June 2022. I cried myself to sleep for days because I felt so bad for leaving him in such a disgusting place. I couldn't get over my anger with this place, but now I hope to save this experience for anyone that truly loves their pup. The day I dropped him off - I should've known to not let this happen. The daughter, I think, of this establishment, has her cigarettes out on the front desk. She looked disoriented and in every way unrepresentable - she couldn't care less about how my dog was about to do for the next week. She was literally yelling at her "friends" dogs to cooperate and get inside. To make matters worse - the day that I picked him up this girl has courage to say " oh- I don't know what happened - that snot just started today!!" Incorrect - my dog had been sitting there sick all week and ALL you cared about was collecting the payment. So disgusting. All of them. I hope this place gets shut down. Dogs deserve better. Don't go here ... please.

    Lissette A.

    I needed help training my high-energy, 10 month old puppy. Baxter & Beasley was recommended by my sister-in-law's co-worker. We met Mike for a 1-on-1 free consultation and signed up for 2 training sessions. I got trained as much as my puppy did! We now enjoy our walks because he doesn't lunge anymore and he's getting better at walking politely and by my side. At first I was hesitant to use a prong collar, but I see it now as a correction tool and we'll eventually not need it.

    Danya L.

    I left my two dogs, Rocket and Phoenix, at Baxter and Beasley while on family vacation. My dogs are EVERYTHING to me and this was my first time boarding both of them so I was extremely nervous and emotional. Both the owners of Baxter and Beasley were INSANELY kind and went through the trouble of giving me a tour of the facility and showing me the precautions they take to insure each dog's safety. Every dog that was being boarded or attending daycare looked SOOO HAPPY and followed the employees around, which let me know that everyone that works there is treating the dogs well. When touring other dog kennels, I saw dogs spend the majority of their time in isolated steel kennels, but at Baxter and Beasley they spend most of the day in dog heaven, playing with dogs of all shapes and sizes. Due to a family emergency, I had to stay another week on vacation, but it was no problem for them. The owners even took the time to purchase another bag of dog food for my dogs. The best part was that the business is mostly family, and the daughter (or niece) I'm not sure, took the time to take ADORABLE pics of my dogs and post them on their Facebook page to ease my worry. I got to show my family how much fun my dogs were having with the other dogs and I almost cried at how cute they were. My dogs came home SO HAPPY and I am so grateful that they had the opportunity to socialize with other dogs and were so well looked after. I HIGHLYYYY RECOMMEND this business to anyone who loves their dogs and wants them to have a vacation of their own. I will DEFINITELY be coming back.

    Happy girl with her friends!

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    Page 1 of 2

    Ask the Community - Baxter & Beasley

    Review Highlights - Baxter & Beasley

    Mike, Sharon, Jen, and all the care givers staffed go above and beyond for not only the animals - but the owners as well.

    Mentioned in 4 reviews

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    The Canine's Voice

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    We've only ever rescued older herding dogs, so we decided to get a 10-11mo…read more.. Sabrielle helped us greatly in the process giving us tools to tame the little maniac. She had plenty of tips and techniques and it was nice having her visit the home for the sessions to see how he is in that environment. After several mixed purpose sessions I feel like we're on the path to success, maybe. We hope .

    Palatine Animal Hospital - Buff getting his nails trimmed at Palatine Animal Hospital...these folks are great with him!

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    The Veterinarians at PAH are so knowledgeable and caring. Dr. Luttrell and his staff are excellent…read moreat explaining diagnoses and treatment for my dog Flynn. They have my trust. Prior to Flynn retired Dr. Riordan treated my husky from 3 months old until she passed away. His treatment of a cancerous tumor extended her a good quality of life for more than five more years. We are so lucky to have PAH in our town.

    Dr. Luttrell and Dr. Janssen have been seeing my 12 year old Labrador Retriever mix for his entire…read moretime with us (we adopted him from Chicagoland Lab Rescue when he was about 1-1/2 years old). Buff is challenging because he came from a breeder that was not an ideal situation--he had been abused physically, shot at and had heartworm when we first brought him to Dr. Luttrell. Since that time, Buff has bonded with these 2 wonderful veterinarians (he is especially fond of Dr. Heather Janssen and her Lean Treats, which Buff gets every time we go for an office visit :) Buff has had a couple of surgeries for lipomas, dental cleanings, physicals (including blood draws), nail trims and vaccinations with PAH. The staff is really wonderful at making the effort to understand Buff, his personality and his needs. We have moved an hour away from Palatine last year but I still make the drive to Palatine whenever Buff needs medical attention. I HIGHLY recommend Palatine Animal Hospital for you pet's needs--they are compassionate, knowledgeable and professional.

    Baxter & Beasley - groomer - Updated May 2026

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