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    Nest Guardian

    5.0 (1 review)
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    Dog walking

    Pet transportation

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    Northbrook Pet Nannies - Otis

    Northbrook Pet Nannies

    (8 reviews)

    We have been using Northbrook Pet Nannies for over a year and Melissa provides excellent services…read morein our home. We have a Bernese Mountain Dog and a French Bulldog - who are obviously very different in terms of both personality and their needs. This past 8 nights, one of her employees Jim stayed overnight in our home with the dogs. He texted me to let me know how things were going regularly and he seemed to genuinely love spending time with the dogs. Our Berner can be stubborn so I typically tell the dog sitters not to walk her, but Jim took both of them on walks daily in order to keep them out of the messy yard. We returned home to 2 calm dogs, without any issues! We joked that the house looks cleaner than when we left - he definitely took care of cleaning up after the messy dogs (which I don't usually expect!) Melissa is great in responding for last minute visits if we are out unexpectedly and now we feel that when it's time for vacation, we can go again without worrying about the dogs!

    We love Northbrook Pet Nannies! Melissa and Jenna are wonderful people, and they love our dog…read moreIzzy. They are the most trustworthy and dependable people imaginable. At first meeting, you'll be struck by their warmth, kindness, and re-assurance. We were afraid to leave our new doggie when we went out of town, but they called us with updates and provided her with the best care. After trying a few different kennels, we are most happy and confident with Northbrook Pet Nannies. Give them a try, you'll be thrilled (and your pet will be too!)

    Star Pet Service

    Star Pet Service

    (3 reviews)

    This is a scam, this person also does business as Whale Tail pet services, I sent my dog for…read moretraining, but he was not trained and does not know any commands. The contract also promises 10 sessions at my home for training but she never showed up, she makes an appointment, then is a no call no show with some bogus excuses. My dog also looked malnourished when I picked him up. I would not do business here.

    Complete Scam. I worked with Diana through YDBFH. "Star Pet Service" is another venture operated…read moreunder the same address and phone number. Diana and YDBFH scammed me. In my opinion, this is just some lady who presented a good sales pitch but was really only looking to take your money. She said her program is ideal for someone who is going out of town and would like to come home to a better behaved dog. After a full three weeks of training with YDBFH, I expected to see positive changes in my dog's behavior. This was absolutely not the case! My dog's behavior was essentially unchanged, other than the dog being much worse about going in his crate. Diana had promised the dog would learn to rest quietly in his crate and to go outside for "business". I really do not see any evidence of formal training in my dog. I have not observed any improvement in my dog's behavior. Some behaviors are actually worse. Do yourself a favor and find a real dog trainer. I wasted a lot of my time and money. Please don't make the same mistake I did. I couldn't be more disappointed with my dog training experience with this company. I initially paid YDBFH for a 2-week basic training package which was supposed to include 4 one hour (or 8 half hour) follow-up, in-home visits for my dog. Diana also promised daily updates of the training sessions but I only received a few very short texts and a couple of pictures over the length of 3 weeks (Diana requested my dog stay another week after the first 2). Diana also promised a one hour private lesson with me when I picked up my dog so I could see what he had learned and I could learn how best to work with my dog at home. This did not happen!! The pick-up took less than 5 minutes. Diana said she didn't have time to do the lesson and she would email me the notes explaining what my dog learned. It took over a week to receive them because their "email server wasn't responding". I was also very confused after reading the notes because Diana had stressed she only uses reward-based, positive training techniques but suggested I buy a yard bark box (ultrasonic bark deterrent) to stop my dog's barking. My dog is a puppy and obviously has a lot of energy - Diana suggested I give him "Hemp" pills to calm him down. Scheduling a follow-up visit has proved to be impossible. YDBFH was a no-call-no-show to our first scheduled follow-up visit and I haven't heard from them since. I reached out to get an explanation but nobody has ever responded. I texted the company from a different number asking "Do you offer boarding services?" and they responded immediately. Then, when I revealed who I was, they stopped responding again. For me, the quality of the training was terrible and my dog didn't learn anything. I wish I would have spent my money on a reputable dog trainer. Please don't make the same mistake I did.

    Nest Guardian - pettransport - Updated May 2026

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