I will never use any other Plumber besides Mustang ,, they are fast and they are fair ,, They will tell you if you need the service or not Water heater was put in and at a great price ! read more

Mustang plumbing came out when we had a shower drain fail. They Took the time to ensure all of our other drains are working well and there were no blockages. During this repair they worked with us to ensure all of our plumbing needs were met. They We're always on time and very reliable. Since then I have used them for every plumbing issue that has come up and they've always been responsive, reasonable and reliable. Outstanding service and work! I wouldn't go with anyone else! read more

A family member recently used Mustang services. Repairman seemed to lack some basic social skills- minimized the amount of time the repair would take numerous times, turned off community water with no warning to residents. When service was over but couldn't be verified that it was done correctly payment was withheld and offered the next day after work could be examined. In retaliation the service person shut the units water off and removed the lever without informing my family. He was left with no water out of spite and communication by Mustang wasn't attempted the next morning. Very disappointed that culture of the business is not about caring for their community. read more

Mustang Plumbing & Rooter Service - I've seen better/cleaner work by novices - Plumbing Near Me - Phoenix, Arizona

I've used Mustang for over 25 years and have found them to be honest and exceptionally competant. A joy to do business with!

Have used Mustang for all of my plumbing needs since buying my house. They are friendly, efficient and the prices are very reasonable. It's nice to have a company I can trust for such important work. read more

We were referred to Mustang Plumbing by a bathroom remodeling business. This is a family owned business. The owner is an excellent, very experienced plumber. His sons have also done plumbing repairs for us and do a good job, too. Valerie is also very nice to work with in scheduling the work with prompt scheduling, too. We have had some bad luck with plumbers in the past and several who overcharge and don't always do the best job. Mustang Plumbing is very reliable, honest, do great work and give reasonable prices for their plumbing services. We will continue using Mustang Plumbing and are very happy with them. We highly recommend Mustang Plumbing for your plumbing needs. read more

I had to re-pipe done and by the time they were finished my walls look like Swiss cheese so many holes. I would've had more the plumber said he didn't wanna go in the attic so it would just make another hole we told him no way not only were there too many holes they were all crooked and hard to repair they work till nine at night they didn't clean up ever and they didn't take their trash. read more

We have been using Mustang for about 25 years and we love that they're a family company. We've referred them to relatives and neighbors and we all feel the same! We happened to have a leak coming from our ice maker line from the refrigerator today- a Saturday. In under 2 hours it was completely fixed. Brandon was great and wore a mask. Great company. read more

Thanks again to Ed and Mustang for saving the day. I called on a Sunday morning with a kitchen sink mess and they were here in an hour, cleared the drain in 20 minutes. I'd definitely recommend them for their quick, no upsell service! read more

Wouldn't recommend them. Left our bathroom a complete mess with debris all over the floor and all over in the shower. Left black marks all over the walls and left all their trash in our trash. read more

Mustang Plumbing & Rooter Service - Plumbing Near Me - Phoenix, Arizona

Amazing and quick service. Called today (3 days before Christmas) during a time when it's hard to get a relatable person to even complete work for you and the women I spoke to was very friendly and prompt in her return call. I called around noon and they were able to have someone to me by 3pm (not a true emergency job either) . Kirk was the technician who came and is also the owner. Would highly recommend Mustang plumbing. They were efficient, Friendly, quick and very reasonable. Thanks so much! read more

Kirk to the rescue !!! Once again, he performed admirably, installing a new garbage disposal. Plus he went over the best choices for the soon to be replaced hot water heater. Thankfully the manufacturing date on the heater identifies that it is time to replace this unit. read more

I wouldn't recommend them as they have terrible customer service and argue with you and don't return calls. They were supposed to call before the came and refused to wait for me to get home. They wanted to charge me a fee for not being home when they didn't call. Then they were to come the next day at 5pm and I left work early and they didn't show up or call. I called and left 2 voicemails and no return call. The next day I was told that they didn't have the part so they couldn't have come the day before. How about you call and let me know that instead doing a no show!!! They claim to be a 24 hr service but don't return calls...hmmm not referring them or using them!!! read more

We are selling our home and the buyers agent recommended mustang plumbing just to clean out the dirty sewer line. We were given an appointment time of 9 AM. I called the office multiple times because the plumber was over15 minutes late, And no one bothered to give us any update or notice. The lady that answered the phone was completely unprofessional and rude. My boyfriend called the office to let them know the plumber was late and to ask for an ETA. The lady was unprofessional, condescending and rude. Why is she giving us an attitude I am a customer who scheduled an appointment that you made and you can't keep???? Also I am paying for a service. She was not doing me any favors so you'd think she might want to answer the phone with some professionalism and respect. The lady told us that the plumber was across town. You have a 9 AM appointment, you would think that as a courtesy you would let your client know that you were running late. We waited for the plumber, and he had no idea what he needed to do. Really! He came in asking me "now what am I doing here?" Why is the plumber asking me what his job is? I had to leave because I was going to be late for an appointment and when I came back, the plumber didn't have the decency to at least close the front gate. I called to let the office know about my experience and they just said " we will pass that on." No apology etc These people think they are the only plumbers in town. Can you imagine trusting your home to these "people" if you actually have a serious issue? Their poor treatment of their customers is a direct reflection of how they DO NOT value their customers. Find another company. read more

Love these guys! We use them for our own house and our rentals. They are always very responsive and efficient. Their prices are also reasonable. read more

This is a plumbing service that understands the word SERVICE! I had an emergency water leak and I called in a panic. Donna, who answered the phone, assured me that a technician would be out as soon as possible, and he was. Bill, the plumber, quickly assessed my needs, explained what and when he was going to do and did it. How rare is that today. I can't say enough nice things about the team at Mustang Plumbing. read more

I own a rental property in Phoenix, AZ. My property manager referred them as there was a hair line crack in the toilet. Trying to save money as a single woman, I ordered the toilet from Home Depot, less than a mile from the home. I asked the plumber "what else do I need..supply line, etc.", knowing these places sell you their marked up parts, that they pay pennies for. Bill said "I don't know what length of supply line, I'm not sure what else I need, but I will take care of you. What? You were just there to assess the damage. Another con. They charged me $401.69 (including the overpriced parts of almost $50) to replace a toilet with "no issue". When I asked Bill for the costs, he hemmed and hawed, blah blah blah, 30 seconds later, he blurted out $401.69. I said what? He told me in his text, "how do you no, people don't think ur a fruitcake...and don't yell at me cause u r confused". Do not do business with this company they are rude and price gougers. read more

Ugh. Did the job but I've never met a more unpleasant and angry person. I was sorry I didn't ask him to leave the moment he arrived. I tried to stay pleasant and kind, I offered a beverage, stayed out of his way and promptly paid in cash but this guy was angry and a bully. I ended up asking my husband to come come early as I was intimidated, fearful and confused why a plumber would stomp around my house, shout at me and throw tools around. I will never allow Mustang back into my house. read more

Mustang Plumbing - Phoenix. I would NOT recommend them. We called for service on a Saturday. The plumber said he had never seen the type of manifold we had in our laundry room. (our home is only 14 years old). He was unable to fix the problem. Told us that he would turn off the main water to the house and get back to us on Monday, after they found the parts needed. Well, our water was already turned off and what the plumber did was turn off the water at the neighbors house. We found this out the next evening when I commented to my husband that the plumber didn't recover the area where he turned the water off. My husband had me show where the water was turned off, because he had already had the water turned off. We rushed to the neighbors to let them know what happened. They were not happy to be without water for 24 hours. Mustang Plumbing never got back to us, so my husband left a msg asking that the owner return his call. Well, it's been a week and we are still waiting. I should have read some of the other reviews before calling them! read more

Punctual. Proffesional. Nice guys. Got the job done. These guys came out on a Sunday when my kitchen began to flood. They found out I had a leak under my foundation. After locating the leak, they said they could fix it WITHOUT busting up my floors. And they installed my hot water heater for me! Great company read more

Honest, reliable, affordable. Mark replaced a broken shutoff valve a couple of years ago and did a great job at a reasonable price, but today he came out and fixed our broken water main, quickly and at a great price. It was the perfect opportunity to gouge a customer, but instead we got our water back at a better than expected price. Easy 5 stars!! read more

Originally had them install an ice maker and was charged $250. Bill used duct tape to attach the water line to the wall and also duct tape over the gasket from the ice maker to the drain hose. Within two weeks I had mold forming behind the ice maker in my wall due to the Ice Maker not being put high enough from the ground originally.Needed my new three compartment sink installed in my business and the old one removed. Took a second chance on Mustang Plumbing. Not smart. Made Appointment for 9am. They showed up at 9:48am no phone call or text for a heads up. Lady on phone decided it was an intelligent idea to send two plumbers to install this sink. Bill & Cody show up. Wasn't sure if Bill found Cody as a stray somewhere but not professional whatsoever in demeanor or dress. Pretty sure he was on or coming off drugs. I watched Cody pretty much stand around and complain about being hungry to bill within 45 min of arrival for this job. Mind you they arrived at 9:48am. They took a 45 minute lunch an hour and a half into the job we are paying for. As Cody enters our back door (without knocking) he says "plumber! Well sorta I guess" and laughs. During install I can hear Bill and Cody yelling at each other about if they should or should not do something to complete the job correctly. Not to mention we are asked if they can use our drill and if we have hardware for securing the sink they can use!! Bring your own tools! They "complete" the job of attaching a three compartment sink to existing plumbing just after 2:30pm. Bill hands us a bill for almost $800!!! We got charged for two plumbers even though I'm not sure one really even has a full time job anywhere let alone as a plumber. After they leave I notice our paper towels are missing, smudge marks all over everything including white walls. Jack in the box containers on our counter. Throw your shit out and clean up after yourself! About 20 minutes after they leave we notice an active leak in the pipes. We call, they cannot come back until the following day. They send Cody. He actually fixes the issue without any problem. I also just realized that they took our hand sink without asking. Which is listed as property in my lease. Hey maybe for that $800 you could give me my hand sink that you stole...BACK????!!!!! DO NOT DO BUSINESS WITH MUSTANG!! Unless you are okay with being RIPPED OFF read more

Referred by a Nextdoor Neighbor... Since we were pretty sure we had a clog in the main line, we called Mustang Plumbing for the rooter service. Ed stopped by within the hour, snaked our clean-out from the house to the street (40-50') and found the clog! Price quoted for 100' was $96 and that is what we paid:) read more

Workmanship was fine and the plumber fixed something another Melvin couldn't. My problem is he left a large mess behind of debris all around the toilet as well as in the shower not to mention black smudges on the walls and all over the toilet. read more

We used this company to repair a leaky backflow valve in our community. 1. They did poor work. (leak returned shortly after being fixed, the concrete anchor was not embedded into the concrete, the concrete around the anchor was only a couple inches wide, the surface was completely rough, etc.) 2. They did incomplete work. (left the job site before done and didn't come back until multiple calls were placed over several weeks' time, the valve was out in the open unprotected this whole time) 3. They made the existing condition worse. They modified the design of our security cage in a fashion that it would be impossible to open (without damaging something). When they "fixed it" they made it very easy to break into and steal the valve (which has happened twice previously). 4. They failed to meet commitments (several times they said they would complete work by x time, and it was not done as promised) 5. They failed to follow instructions. They were requested to repair the security cage so that it was configured the way it was when they started on the project. They are apparently incapable of completing this request. 6. They failed make things right in the end. Use these folks at your own risk! read more

Mustang was recommended to me. office is great, called to let me know when the plumber was on the way. Cody, the plumber, came on time and installed a new faucet quickly and professionally. I would not hesitate to recommend them to my friends and I will.use them again. read more

Needed a plumber quickly as is usually the case with a plumber. I was lucky enough to get a recommendation from my friend for Mustang Plumbingl. I called and spoke to Donna. She was wonderful...so helpful, so calming. Donna was the reason that I had Mustang come out. What a pleasure to deal with a friendly voice and no...press this button for...press this button...Mark arrived at my door about an hour and a half later (came across town in rush hour). He diagnosed the problem right away and was not only knowledgeable but HONEST...so rare with many contractors that I have had to deal with lately. Thank you Mark and Donna I will be recommending Mustang because of you! read more

Where do I begin? This was THE worst experience of my life! If I could give a zero, I would. I lost nearly 2 weeks of my life on what was supposed to be a 2 day job repiping my entire house - a tiny house at that. First, they showed up 3 hours late. I blame myself for giving them a second chance - after all they're the cheapest in town. I rescheduled 2 weeks out and they showed up the very next week - horrible office managing. When they showed up on the right day, the guy left an hour later for court of all things and came back 2 hours later. He asked if he could work late but didn't mention 'late' would be 11pm. No joke I woke up and went to sleep with this guy for 2 12-15 hour days. I had to kick him out the 2nd night. Seriously?! No respect for my time. On top of that, it still wasn't done and I was left with a gigantic mess to clean up 3 days in a row. I should have called the owner sooner but hindsight is 2020. They sent 2 more guys out, guys I was told didn't exist, to finish up on day 3. Then I find out they hadn't bothered to get a permit or schedule an inspection. A week later, I got the inspection and was able to get my own guys - guys who also cut the holes for them, which saved a tremendous amount of time - out to patch up the drywall and move on with my life. It would have been worth the extra $800 to go with the 'other' guys and avoid all the hassle. This is only a synopsis, believe it or not. I could go on and on. read more