Shelley is amazing! She's so knowledgeable and great at what she does. I highly recommend!read more

I met Dr. Austin Reynolds at a trigger point therapy training. I was seeing a doctor in Round Rock…read moreat the time but wasn't getting real relief. I then saw an orthopedic doctor, followed by 5 months of physical therapy and dry needling. I called Dr Reynolds on a Thursday and he was able to see me the next morning. I remember reading that he could see results in 2-3 visits and I was skeptical, but it was 3 visits. In the first visit I could tell a difference in range of motion and after 3 visits I had relief. Because my profession requires me to use the same patterns of movement I will probably need reoccurring work on my rotator cuff but I have been able to sleep through the night without my hands falling asleep. I have been able to increase my weight during my workouts and I have had little to no discomfort in my shoulder that I was experiencing pain in for almost 7 months. Dr Austin really knows what he is doing for sports injuries. I highly recommend.

I have been a patient of this practice for several years. I've been seeing Dr. Amis recently for…read moremultiple issues with my hands and shoulder. He has been patient with clear explanations in walking me through the options. I have complete confidence in his ability to assist me in getting well as he has in the past. Calm demeanor and a good listener.

If you read reviews for medical providers, you'll see a common theme: doctors were great, office…read morestaff was horrible. That was certainly the case here. I have nothing but good things to say about Drs. Gallagher, Amis, and Barron. But the office manager left such a bad taste in my mouth I'll likely seek care elsewhere if I need another visit. One benefit of insurance is not just that insurance often pays part of the bill, but it actually lowers the total cost of the bill, because of the "contracted rates" agreement between the insurer and doctor. Our insurance is weak and doesn't cover office visits, meaning we don't technically qualify for contracted rates, but all our other providers give us the contracted rates anyway (probably reasoning that if the doctor were willing to receive $x as payment from an insurer, they'd be willing to receive the same amount from us). However, the office manager at ATX Ortho has seemingly decided on her own that ATX Ortho won't give the contracted rates, and doesn't care that that makes ATX Ortho stand alone in that regard. The initial conversation about my wife's bill went something like this: - - - - - OFFICE MGR: Your insurance doesn't cover office visits, so you don't get the contracted rate. ME: I know our insurance doesn't cover office visits, but all our other providers give the contracted rates for office visits, even though office visits aren't covered there, either. OFFICE MGR: But your insurance doesn't cover office visits! (groan) I went round and round on this, all I could get out of her was "Your insurance doesn't cover office visits!" - - - - - Today I saw Dr. Amis for myself and explained the problem with my wife's bill, including how all our other providers give the contracted rates even though they don't have to, and showed him the EOB with the Total Charged vs. Repriced amounts ($393.50 vs. $292.05). He didn't really want to know all the details (which is normal, he wants to leave administration to office staff so he can practice medicine), but said he'd be happy to receive the $292.05 repriced amount and directed the receptionist to honor that rate. So I paid, and asked her to submit my own office visit through insurance the same way. Then after I got home, the office mgr. called and again railed at me that our insurance doesn't cover office visits and she wouldn't give us the contracted rates. I protested that Dr. Amis had said we could get those rates, and she said that was just for my wife. I said I was sure that Dr. Amis meant it to apply to my bill also. She countered that my wife was "lucky" to have gotten the contracted rate at ATX Ortho (at other offices, we don't need "luck" to get the contracted rate, they just give it to us), and that she talked to Dr. Amis and he said to not give the contracted rate. I think she either didn't actually talk to him, or she did and misled him, more on that later. I asked her: "To be clear, if ATX Ortho doesn't give the contracted rate, it will be alone among all our various doctors' offices for not giving that rate, is this really the way you want to handle it?" She said yes. Since the decision to not honor the contracted rates is so unusual, I asked her where that policy was coming from, from her, or from the practice owners? Because it really seemed like it was coming from her. She said she talked to both Drs. Amis and Gallagher and it was their decision. I asked, when you presented the information to them, did you explain that ALL OUR OTHER PROVIDERS GIVE US THE CONTRACTED RATES? She admitted that she did not. Bingo. So, the doctors, who are not versed in the intricacies of insurance/billing, understandably deferred to their administrative staff, but their staff misled them by not giving them the whole story. I do want to point out that the *other* office staff has always been nice and helpful (e.g., Amber).

I have been coming to Integra for different issues since 2016. I started coming when I had bad back…read morepain while pregnant with my youngest child. I was certain I had a slipped disc or something, but the doctor recommended physical therapy. I was skeptical, but determined to do my due diligence. After coming for six weeks though, I am now a huge believer in PT. The therapists were able to get me relief and teach me how to do exercises that were safe for the baby and helped ease my back pain. In 2017 I came for knee issues after overtraining for the cap 10k. I came again this past year when I developed bursitis in my hip. Each time I have been injured I visit until I have consistent relief and then I discontinue therapy sessions and continue the work at home. I have only had to come the full six weeks once (that was when I was pregnant). Integra is totally cool with this because the whole point of PT is to get better. They don't pressure you to add extra unnecessary sessions. The first visit is an evaluation where they take a look at your issue, test range of motion, ask you about your pain levels and determine a treatment plan. Different injuries require different levels of treatment, more severe issues could result in multiple visits a week but most of mine have been once a week. After the eval, sessions usually consist of a 30 minute exercise session where a therapist walks you through good exercises you can do to strengthen your body in the area where you're injured and making sure you don't end up with any compensatory injuries. The second half of the session is usually some form of physical manipulation, for example, when I had bad back pain the second half was the therapist working out the tension in my upper back muscles. I would call it massage but it was not relaxing. It did, however, (eventually) result in relief of pain. I recently brought my 10 year old in for a knee injury and learned she has hyper mobile joints and weak hip adductors which can be a risk factor for injuries, so we will be working on strength and stability. I highly recommend Integra!

I cannot praise Priscilla and her team enough. Fast, efficient, caring and quality physiotherapy…read moresessions are making a difference with my shoulder injury and pain. This is my first time doing physio. I will admit, I was skeptical. But the technicians and therapists at Integra know their stuff. A little more each week, with two sessions weekly and home exercises, I am seeing progress. I am very grateful to all of them. Do the work. Physio is worth it, and yes, it definitely works.

Would highly recommend Dr Scott Welsh and staff. Very knowledgeable and thorough exam of my knee…read more Dr Welsh went over my MRI and gave me a list of options. Recommended therapy as well. Had my cortisone injection yesterday given by his PA Wendy. Wendy is amazing. She was so gentle I didn't feel it at all. If you find yourself in need of an orthopedic doctor you can't go wrong with Dr Welsh and staff. Definitely the best.

He is so patient and thorough with his patients. I was there today and he very methodically took…read morehis time to explain everything that was going on and what the MRI images were showing. I had complete understanding of the situation. To top it all off the procedure I need is something that he doesn't specialize in and he took the time to personally recommend a few specialists. Highly recommend Dr Welsh!!

Austin Sports Therapy is great! Dr. Jesus Perez saw our daughter after she rolled her ankle while…read moreplaying softball. He was not only knowledgeable about how to treat her, he also made her very comfortable during some mandatory moments of discomfort. Immediately after the session, our daughter was already able to walk more normally and with less pain. She has been doing the mobility exercises Dr. Perez sent and is feeling so much better. Thank you Austin Sports Therapy and Dr. Perez for getting our daughter on a much faster (and better) road to recovery!

Tommer works on my sciatic and back issues thru manipulation and some chiropractors moves. Always a…read morepleasure.

They do a great job. And they care a lot about you!!…read moreFrom when you make your appointment till you finish your appointments they are there for you. Have a issue with your appointment no problem they will make the changes that works for you.

The entire staff is outstanding. I've seen great results. They aggressively address the issue and…read moreget results.

Dr Hecox is phenomenal!! He was so patient and kind with my daughter. I would not take her anywhere…read moreelse. The staff and nurses was so friendly and everyone went out of their way to make sure all of our questions was answered. I highly recommend Southwest and definitely Dr Hecox.

I've run recreationally in the past, but really hurt my knees when I trained for an Olympic…read moredistance triathlon in 2006. I didn't do any running again until 2017 when I started running less than 2 miles at a time, and realized I could do that without my knees hurting. Occasionally I would run 3 to 4 miles at a time, and feel my knees burn again. Fast forward to the pandemic and a screeching halt to in person group workouts, and any running I did reduced to a mile or less at a time. By August of 2021 I started walk / jogging again, it was going well, and by October I wanted to add more miles without getting knee pain again. A friend of mine recommended that I go to RunLab to figure out what I could do better to be able to run without hurting myself. This was one of the best recommendations I have ever received. For the past two months I have been working with Dr. Biershenk at RunLab. In that time I've been able to double my weekly running mileage without any injuries or lasting pain. Along the way to learning to move injury free, I have awakened other issues, and Dr. Biershenk has helped me to correct the new issues as they've arisen. I've been very happy with my results so far, and I plan to continue to book sessions at RunLab to improve my running. In the mundane details: scheduling and billing have always been hassle free and accurate. My appointments have always been on-time and to schedule. The staff at RunLab is attentive to their clients and are dedicated to helping them improve their movement. I would highly recommend RunLab, it's the best thing I've done for myself in a long time.

Had a great PT who ended up leaving due to a move. The ones I got after were terrible especially…read morethe clinic director. He's a scam artist

If you want to feel special, pampered, and experience relaxation look no further than Village Spa!…read moreI had a facial with Rachel who was the sweetest and most comforting soul. You are greeted when you come in and led to a beautiful room where you can change into a warm robe. There are complimentary lockers available to store your clothes and belongings. They have cute seating areas, and a warm drinks station to relax. It was such a lovely experience and I can't wait to be back.

Great place to relax and get treated like a king. Good clean upscale environment with professional…read morequality personnel.