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    Muji

    3.0 (43 reviews)
    Closed 11:00 am - 8:00 pm

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    Lina L.

    When I told my friend from Nepal that I got my pens from Muji, she burst into laughter. Turns out, "Muji" means something quite different (and not exactly flattering) in her language. But hey, cultural quirks aside, I love Muji! This particular Muji is alright. You can find just about anything you need, but I have to admit, I prefer the one in Manhattan. The Manhattan location has more floors, which means more to explore. This one feels like the CliffsNotes version of that Muji, with a smaller diffuser section and a more sparse clothing selection, though still substantial. Overall, this Muji is a solid spot for your minimalist needs, just not as expansive as its Manhattan counterpart. For that, I'll place my funky Yelp star at the "Good" indicator.

    Dan R.

    "I'm turning Japanese, I think I'm turning Japanese I really think so" (The Vapors) Ever hear of Muji? I hadn't until a few days ago when we saw one while wandering through Williamsburg Brooklyn. Now I've learned the chain was founded in Japan in 1980, and they sell a huge variety of household goods, kitchenware, health and beauty aids, writing supplies (think pads and colorful gel pens), clothing, and food. There are over 1,000 MUJI stores on Planet Earth that sell over 7,000 items! They're named after the Japanese phrase "Mujirushi Ryohin" which roughly translates into "no-brand quality goods." They sell No Frills, simple, utilitarian stuff. So don't expect to see any fancy pants pretentious logo endorsed brands here. They have their own minimalist spin on marketing and consumerism, replacing "This is what I really want" with "This will do." We had a blast wandering through the store and I walked out with a nice blue plaid flannel shirt for $20 and a Hot and Sour soup mix for $6. Now I'm a fan!

    Andrew D.

    Good location of this Japanese chain. This is a great place for basics and well designed organizing supplies. The luggage looks very sturdy also. It can get crowded on the weekends so beware.

    The pajama shirt on sale from the sale rack
    Car D.

    There's a lot of bad reviews for Muji Williamsburg and I wish I listened and went somewhere else. I went to Muji giving them the benefit of the doubt and was lied to and stollen from. On Saturday the 7th I brought my bff who's never been to muji and bought lots of favs including an on sale item an item that was on the clearance rack. There was a bunch of pj tops (on sale because there was no matching bottom and the color and fabric was last season) on the rack and so I picked a light blue one. The rack said all items on this rack received an extra 40% off! Score! I made my purchases and we went on to a long day of being a tourist. BUT when I got home I realized Muji charged the full amount for the pajama top as if it was a set of pajamas and no extra discount. Ok so they made a mistake, mistakes happen. I think maybe I would catch it if the screen had an itemized display but their display is small, lags and is difficult to see for someone with disabilities. On Sunday, my last day of the trip, I called them up to see what could be done. I had a birthday party to go to and ABSOLUTELY no time to go back to the store. They said the only way to fix it was to physically come into the store with the card. :( This is so disappointing! What if I had already left the state? They found my receipt, knew what went wrong and told me they would fix it no problem right when I got there so I wouldn't have to wait in line. They also told me I didn't have to bring in the shirt which was nice because I didn't want to carry the pajama shirt everywhere I went. This is pretty upsetting because that means if I have flew back home and realizes what happened, they would have just stolen 34 bucks from me. Having to come into the store also meant I would miss the first hour of the party, but it was the only option because sorry, I'm not a millionaire and can't afford something that should be 20 dollars and pay the full price of 54 for a sale item. I get there and the person who I talked to on the phone her name started with a V was ready to help me. But then she said that I couldn't get the addition 40% off discount. I thought this was weird. It was on the rack. And it was upsetting because not only did they make a mistake, not be able to fix it over the phone, meaning I had to take the subway an HOUR to get to the store, be late to the party, I was also now being lied to and scammed. So they brought out another manager, I was relieved, but then he wouldn't tell me his name which I thought was really strange. He asked me to go in front of the desk so now I couldn't see the computer screen. The manager became really confrontational saying that the pajama top was in the wrong spot and couldn't get an extra discount. He continued to say it wasn't his fault the pajama top was in the wrong area. But as a shop keeper it actually IS his responsibility to put items where they belong and label them correctly. It was not my responsibility as a customer. I've been a manager of a retail store before and honestly I've seen it all -and this was a really easy fix. And I was upset because they refused to be empathic at all. But being a manager in the past, I didn't scream, throw things, or call names cause that's unacceptable. Still this managers, only response was to police my tone saying that if I was nice he would have helped me. I can't help but wonder that if I was not a woman of color, I probably would have been treated differently. He took zero responsibility or accountability for his actions and had no empathy what so ever. He refused to call his manager or give me his name or give me his managers name. Which again, suspicious. He said the best he could do was give me 20% off the sale price which was 50% off (because again it was half of a pajama set) so 70% off -Fine. I am still being scammed -it should be 40% off as advertised but I said fine because I didn't want to spend any more time being berated. I told him the only name I had was the name on the receipt the first person who made the mistake a woman who's name started with A and I didn't think it was fair for them to be responsible for his actions -then he told me his name was "Saul" and was the "visuals manager". I took a picture of him because who knows if that's really his name but not posting here out of decency. On my flight back looked at the receipt to write all this and "Saul" only did the return with the 50% off price and only 10% off instead of 20 that he promised. He lied to my face. It makes sense why he was so secretive about his name. He was clearly doing something wrong and knew it and enjoyed lying, arguing and tone policing a woman of color. People deserve better than this. There were so many opportunities to make it right and instead it was more important to Muji to rip off the customer than have integrity. Muji if you are ok as a business with your employees treating people like this then shame on you.

    Yoke F.

    I love coming to Muji to get their stationeries. You can sign up for their email or text and get a 10% off their full price items. The staffs in this store are very friendly.

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    10 months ago

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    1 year ago

    Bola (manager) was so incredibly helpful on the phone when I had a question about my online order. Very kind and patient! Thank you Bola!!

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    1 year ago

    It was such a good trip to Muji! The staff were so nice to us and the robot coffee machine was so fun to watch!

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    5 years ago

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    3 years ago

    Love this store. It has really great stuff. Going there again tomorrow. Great cotton tee shirts, hats, bags.

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    3 years ago

    This store is always kept clean and the workers are respectful and always helpful. They really do the most to get what I need.

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    4 years ago

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    8 years ago

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    7 years ago

    Good selection at this location and perfect if you need to pick up a quick gift for a friend.

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    5 years ago

    The manager wouldn't give me a refund or exchange on a faulty .49 cent ball point pen refill. Like, wow. Cheap AF and pathetic.

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    6 years ago

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    8 years ago

    I hated the experience. Holiday sales had the place well decorated. Full of schlock. Couldn't breath. Had to get out of there.

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    Page 1 of 2

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    Review Highlights - Muji

    Everything here has that simple, calming Muji aesthetic that makes even the most practical items feel special.

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    Pearl River Mart

    Pearl River Mart

    4.2
    (418 reviews)
    2.0 mi
    $$

    One of the best spots in NYC for unique gifts or just to cheer yourself up. Pearl River Mart is…read morebasically a curated treasure chest of Asian-inspired trinkets, home goods, and "I didn't know I needed this" objects all in one place. You'll find the classics: chopsticks, ceramics, Lucky Cat statues, loose leaf teas alongside nostalgic snacks, fans, patterned paper, clothes/ qi paos, purses, and other beautifully designed everyday items. Everything is just so well curated, this is one of the best places to find a gift for someone when you don't know what you're looking for. Some of my favorite things to pick up here: Tiger Balm, lanterns, fans, incense sticks, tea sets, slippers. It's also still family owned and has been in operation for 55 years now (since 1971!). They also have a small location in Chelsea market but the SoHo location has a significantly larger footprint.

    I used to visit the Pearl River Marts previous locations but my first time in Soho…read more It's not as crowded or big as i remembered it, but definitely more organized. Nice place just to browse Chinese decors, knick knacks, clothes, snacks and condiments. I bought some nice pens and a beautiful silk scarf. Prices are reasonable. I happen to chance on their little art exhibit at the back. The Red Envelop show for Lunar New Year. Very interesting. Over all, i like this place, feels like it instantly transports me to China with out leaving NYc.

    Photos
    Pearl River Mart
    Pearl River Mart
    Pearl River Mart

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    Agent Provocateur

    Agent Provocateur

    3.8
    (94 reviews)
    2.0 mi
    $$$

    Stop and read this review if you want the best possible experience finding pieces that make you…read morefeel absolutely exquisite. I'm writing this review in order, starting with Tiffany, who honestly should be considered as the next owner or at minimum manager of this establishment. The grace, knowledge, and care she brought to this experience completely blew me away. I spent two and a half hours in this store and left with pieces I genuinely would have kept myself up at night regretting if I'd walked away without them. First, let's talk about Tiffany, because she made this entire experience, and then I'll talk about the products. Before that, something needs to be said. Corsets and pieces in this store are meant for events. For being seen. For adorning yourself and feeling beautiful in the world. They are not just for intimate moments behind closed doors, and it's time we stop thinking that way. You deserve to feel incredible, and this is the place to go. Tiffany I spent two and a half hours in this store. Tiffany was the first to greet me. She was always present when I needed her, yet I never once felt pressured. After I chose my first pieces, corsets, I spent most of the time in the dressing room, and Tiffany was there for everything, collaborating with me in the most thoughtful way. She taught me how to lace a corset and let me try it myself, which is no small task, but she was always right there to help. She was honest, genuine, and never salesy. The reason I walked away with so much is simple. She didn't have to push a thing. The quality of this store speaks for itself. She was incredibly knowledgeable, sharing details about a limited edition piece, one of only 15 in the country, and explaining how this brand created corsets for Beyoncé's Renaissance team. And she was absolutely right. The corset I purchased is the most comfortable, flexible, and beautiful piece I've ever worn. I can breathe, move, exist. I could honestly wear it all day and sleep in it, and I look incredible. I never felt rushed. Tiffany's timing was perfect. She was present when I needed help and stepped back when I didn't. She even brought my partner and me water. As a queer couple, we felt completely comfortable, welcomed, and celebrated the entire time, which meant more than I can express. For context, we were supposed to go to The Metropolitan Museum of Art that day, but this experience with Tiffany at Agent Provocateur was better than The Met so we skipped our booked entry time to the museum entirely. She listened. She was thoughtful. She was warm. Truly, Tiffany is a wonderful human being who should be highly favored in any room she walks into. If you want to know what it feels like to be a princess, cared for, guided, and pampered by another woman who genuinely wants you to feel your best, this is it. The Products Bikinis. Mature. Elegant. Beautiful. Chain pieces. Absolute dream pieces. I am now planning a trip to the Caribbean because I have always wanted a chain dress, and the one here was stunning. Any woman wearing it would look like a goddess. Corsets. An incredible selection. I loved all four I tried on. I had to make thoughtful decisions balancing desire with fiscal reality. At the very last moment, I was torn between two pieces. Tiffany said one thing that helped me make the decision that was genuinely right for me and ensured I chose the piece I would have regretted leaving behind. The pricing is a dream and absolutely fair for the quality you receive. I walked away with four pieces, and I am completely in love with every single one. Not a single regret. The Goodbye The bag and packaging you leave with are to die for. So beautiful that you cannot help but smile walking through the streets and taking the subway home, knowing what is inside that gorgeous bag. I was given clear instructions for my corset, which made me feel even more cared for and confident in my purchase. Tiffany even made sure to open the door for us when we were leaving, which honestly melted my heart. I had to give this woman a hug, because in two and a half hours she became my friend. How could women not bond in an experience like this? We brushed right up against closing time, yet I never once felt rushed. We were always exactly on time with Tiffany, and the entire experience felt intentional, calm, and complete. This is how retail experiences should feel every single time. Do yourself a favor and find Tiffany at Agent Provocateur. I do not live in NYC, but after the care, time, and intention Tiffany brought to this experience, paired with the quality of the products themselves, I can confidently say I will travel and work exclusively with Tiffany and Agent Provocateur in the future. That is how you create a lifelong, loyal client.

    Horrible place and service. Just asked for store credit after keeping thousands of dollars of other…read moreitems so my wife could purchase more items later and was told "it's past the 14 day store credit policy. Only online is 28 days." It was day 17. Just be aware when purchasing here. They are jerks.

    Photos
    Such a beautiful set.
    Such a beautiful set.
    Agent Provocateur
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    Aritzia

    Aritzia

    3.0
    (194 reviews)
    1.9 mi
    $$$

    My first time at Aritzia was at a small DC boutique that left me feeling overwhelmed. I'm glad I…read moregave Aritzia another shot because this visit was one of the most personalized and fun shopping experiences I've had in a while. The SoHo store is one of three flagship stores in NYC. The bi-level space features a communal fitting area with individual mirror-less rooms and a central showcase area with mirrors and a comfy couch for anyone waiting. Normally, I'm not a fan of the communal try-on setup, but it worked because the space wasn't crowded. The lighting was also perfect. The store employees were plentiful and friendly. They each sported their own unique styles, so apparently there's no dress code at Aritzia. Waverly and Tyra were fantastic and helped me with sizing and styling. I went in looking for work pants and found a pair that fit nicely along with a cute multifunctional top. The pants ran small, so I sized up. I received a token for a beverage from the in-store coffee counter with my purchase, which was an unexpected treat. I loved the cute shopping bag too. Tips and Things to Know Before You Shop Here: * Sale items can only be returned for store credit. * Shop mid-week during off-peak hours, like I did, for a calmer shopping experience when the store isn't crowded.

    Really nice experience on an uncrowded weekday! A friendly staff helped me bring my items to the…read morefitting room! Honestly she was so friendly, I usually do my own thing so didn't realize the sales staff are so helpful. I got a token for their cafe downstairs with a $200+ purchase. I got the canele and it was so delicious. Completely changed my mind on caneles because I had a dry one years ago and was convinced caneles suck. Who would've thought the best canele I had was at the aritzia cafe ? It was pretty pricey at $7 for each one but they look bigger than the average canele. If anyone knows where aritzia sources their canele, let me know. Otherwises I might have to end up making my own because $7 in this economy?

    Photos
    Aritzia
    Nice drink
    Nice drink
    Aritzia

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    PacSun

    PacSun

    2.1
    (7 reviews)
    2.0 mi

    At the end of the school year, my son and his friends wanted to spend a day in New York City…read moreshopping at some popular stores, including PacSun. Our group consisted of 12 kids and 3 parents, and we were all looking forward to a fun end-of-year trip. Everything was going well until we visited the store for a second time. A security guard named Lasha, stepped in front of four girls and one boy, all between 13 and 14 years old, and refused to let them enter. The parents were waiting outside with the shopping bags, so we initially thought the issue might be related to the bags. To avoid any problems, we kept all of the bags with us. The kids were then allowed back into the store, except for my son, who was singled out and denied entry again. This was his first experience with the brand, and he had genuinely fallen in love with the clothing. He wanted to purchase a pair of shorts, so I decided to accompany him into the store. At that point, the security guard stepped in front of us and began speaking to us in a loud and confrontational manner in front of other customers and parents who were waiting outside. It was an extremely unpleasant, embarrassing, and uncomfortable experience for both my son and me. I understand that the kids were excited and may have been talking loudly, but the security guard's reaction was completely disproportionate to the situation. The level of humiliation was unnecessary and unprofessional. As a result, several of the kids became afraid to enter the store again. My son was eventually able to go inside only because I accompanied him. I would also like to acknowledge the store manager, who handled the situation professionally and listened to our concerns. He agreed that the kids were being loud, but he was understanding and respectful throughout the conversation. Despite the experience, my son purchased two shirts during our first visit and two pairs of shorts during the second visit. The store even offered us a discount, but my son was so uncomfortable after the incident that he wanted to leave as quickly as possible and avoid any further interaction with the security guard. While we appreciated the manager's efforts, the behavior of the security guard left a very negative impression and significantly affected what should have been a memorable and enjoyable shopping experience Beyond the incident involving my son, I personally witnessed the security guard behaving aggressively toward other customers. Several shoppers were looking through clothing stacks to find their sizes when he abruptly instructed them to take only the items from the top. His tone and demeanor appeared hostile and intimidating rather than helpful. This was not an isolated interaction directed only at our group. Observing similar behavior toward other customers reinforced my concern that the issue was not simply a misunderstanding, but rather a pattern of conduct that negatively affected the overall shopping environment.

    The customer service was horrible. They had 2 types of red sweat pants in a stack together on a…read moretable with a sign that said $29. When I took a picture of the table and product, they wouldn't price adjust. Their excuse was that they were very busy and that I needed to read the fine print. Additionally, they had signs around the store that said "Buy one, get one 50% off everything." Again, not true and you "need to read the fine print."When I told the cashier any other store would have honored what was their mistake, she said they have a strict policy. I called BS. I ended up returning every thing I got for the sheer principle of it all. They were rude and I will spend money elsewhere. All of the managers could use some customer service training.

    Photos
    The sign about 50% off but you better read the fine print! Does not include EVERYTHING!
    The sign about 50% off but you better read the fine print! Does not include EVERYTHING!
    The $29 table
    The $29 table
    The pair of pants that were over $50 on the $29 table.

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    The pair of pants that were over $50 on the $29 table.
    Blue In Green

    Blue In Green

    4.9
    (90 reviews)
    2.2 mi
    $$$

    FIRE OR RETRAIN YOUR SECURITY GUARD…read more My boyfriend and I stopped by this store with one goal in mind: buy a couple of tshirts that only this store has. We ring the doorbell, as the sign says, and out comes the security guard who says the store is at capacity. My boyfriend looks over his shoulder and says there's only 5 people inside. To which the security guard replies "do you understand how shopping works?" ....... Um yes we do.... That's why we are trying to visit this store to buy a shirt....from a clothing store? He finally lets us in after someone leaves. The store now has 6 people total. We enter and immediately my boyfriend sees the shirts that he planned to buy. The shirts are in a plastic sleeve and he is only touching the fabric. He's not taking the shirt outside. The security guard comes over and tells him if he needs help. To which my boyfriend responses "no, I just wanted to know how the shirt felt". The security guard then says he can't take the shirt out of the packaging and my boyfriend responds "yeah I'm not." The security guard then calls a staff member to help my boyfriend out. Remember, this is a SECURITY GUARD. He's occupation and attention should be on managing the front door. We then speak with the staff and my boyfriend's asks for a size L and they say they only have a size M but he can try it on. And then proceeds to walk us to the back of the store and tell us to stand in line. My boyfriend and I are midway through the store and we are contemplating if we should wait in line. I'm not exaggerating when I say the security guard leaves his station and comes straight to boyfriend and then proceeds to tell him he can't be at the back of the store because they are at capacity. There's 4 people in the back! My boyfriend explains the staff brought us here and said to stand in line for the fitting room. The security guard then speaks over my boyfriends, says we can't be here and belittles him. Another staff member gets involved trying to deescalate the situation and says he's sorry. The security guard should have informed the staff if there was a policy in place. I sincerely ask him if this is a normal experience to be followed and harassed by a security guard? My boyfriend tells the security guard that he made shopping here very unpleasant. I cannot express enough to not come here. If you are looking to browse, or with any intention of buying, go somewhere else.

    Pretty silly business to have doors lock and hand written signs saying to ring the doors, but when…read moreyou ring the doorbell the worker that you can clearly see at the cash register chilling does nothing and the doors just stay locked. Inside does look nice but I never got to go in as the doors never unlocked and no one decided to let me in.

    Photos
    Blue In Green
    Blue In Green
    Blue In Green

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    Muji - deptstores - Updated August 2026

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