Walked in today and met Kathy. She was absolutely amazing and helped me find the most perfect gifts. She instantly knew what I needed and I had the best experience. I loved that she knew all about the products and it made shopping fun. I will definitely shop here again. They have a highly curated selection of the best kids stuff! read more

The owed of this store is the rudest person I have ever encountered. The store is beautiful and so well curated so I want to love it and shop here but she is so unbelievably unfriendly, unhelpful and unpleasant that I will never buy again. Any time I have entered, I have never been greeted or asked if O need anything. When I have purchased- There is no eye contact, no thank you, no into about the total. When i was buying something at the holidays, she had a young girl (teenager) helping out. I had agreed to the up charge (!?!) for the shitty wrapping- a brown paper bag and tissue. The girl included a second sheet of tissue and the owner yelled at her. 'Do not give 2 sheets of paper- You have already give. her one. You're done.' Excuse me? Awkward! and lady, I just spent over $100 on a two teeny stuffed mixed- you could spare a square! That's when i was done too. read more

I ordered two baby golf sets! I wanted to ask a question and there is NO way to contact them! They don't have a phone or a chat assistance. When I emailed them using their site it was kicked back! NO NOT WASTE your time buying from this awful business! Product ended up being junk! read more

This is the most darling clothing, shoes and toy store for babies, toddlers, and young children that I probably have ever gone to. Their stuff is so perfectly curated, with high quality clothing items, i.e. Blueberry Hill, with all the things you can imagine and more. They have outfits for every occasion, including nice pajamas, cute Christmas outfits, cute "big brother" tshirts, dresses, and even little designer jackets from Stella McCartney (and the like). If you have an idea for something, they likely have it. The clothing is for all age groups - newborns, babies, toddlers, and young children. They have a pretty nice shoe selection too, although that seems to be more for the young child age. The toys are also very nicely curated. Everything looks very aesthetic, and good quality, nicely made, not cheaply designed. They also have toys for all age levels. They additionally have a huge Jellycat that is super cute to look at on display! They also have a great selection of books that are really cute - I ended up getting "Dog's First Baby" which was such a cute book, that my daughter loves so much, since we have a pup at home. Their service can be very helpful, if you know what you are looking for. However, I just so much enjoyment browsing here, since everything costs an arm and a leg. This is definitely a great place to buy a gift for anyone who is having a baby, or having a young child birthday party. The staff can recommend what to buy for a "3 month old" etc.! Love this store, always fun to browse when I'm in the area! read more

Amazing store with the cutest selection of clothes, toys, and accessories. I had a fantastic experience with the nicest customer service.

Mud Pie has the cutest and most stylish baby girl designs! The quality is amazing, and everything feels so well made. Their customer service was excellent and super efficient -- I couldn't be happier! read more

We are so lucky to have this darling versatile children's store in our neighborhood. The service was incredible on every level. I was looking for an outfit for a baby shower I was hosting, and I also needed decorative items for my table. Kathy, the sales woman came up with a lovely idea! I bought the items for the table as the gift. She was creative and attentive to my needs. She spent the time and energy brainstorming with me to find the perfect solution, within my budget!! Thank you Mudpie! I highly recommend this beautiful children's clothes and toy store on Fillmore street. Good quality products, good service. For anyone attending a baby shower-please visit Mudpie! They also carry one of my favorite lines for woman's t shirts: Petit bateau. read more

This place! Pretty sucks! After my gym class and I went in there with my sweatshirt the sales women saw me. And I can feel the energy from her wasn't welcome.( Maybe she's the owner!? .. I don't care. I'm still want to support the local business!) First don't judge anyone what they're wearing!! You can be surprise how much they can spend!! When I ready to pay. She look at me and gave me a weird face and said "You want your receipt email or text?" At first I didn't pay attention and I replied "May I have a paper receipt! And she's gave me a mean look!! We don't do paper!! I was sucked she's super super rude. If I go to a Chanel store. These SA will give me better service than this stupid baby store! Do you know why I buy that baby blanket for? Not for baby. It's for my cat!! So I don't care about the price! But her service was very bad.... Is it because I'm Asian? She's so rude and no manner!! I'm sorry. But I will never ...never go in again!! read more

I ordered on-line and received a confirmation about my order and it said more info will follow, after a week I followed up with Mudpie with an email and by phone. And was basically told they didn't have my order and my order number was bogus. I couldn't believe what I was hearing, multiple calls only to find the same.....then called credit card to cancel charge. Then I received an email from mudpie telling me they gave me the wrong carrier and the wrong order number and that it was delivered. Never did I ever get a follow up or what I call an apology for all the time I spent today emailing and calling. Not a good fit for doing business with. read more

Walking around Fillmore and decided to come in for a look. I had a drink in my hand and when I walked in, a woman greeted me and asked if I would please leave the drink at the front counter. I told her sure. Put it down and proceeded to look around. A lot of cute toys and outfits for the kids. I found a lovely flamingo purse for our niece and brought it. The woman at the register asked if I wanted it gift wrapped for a small fee and I said sure, why not?!? And next thing you know, I got a cute present all ready for the holiday. read more

Best kids store in SF! Both for clothing and toys. Great service, we were taken care of, thanks Kathy!

I love shopping at the new location! It's cozy, friendly and welcoming. I always find something unique. The Swedish candy bag is my weakness. Get it gift wrapped, you won't be sorry read more

My mother, who is half black, went to buy my daughter a toy here, and she experienced blatant racism from one of their saleswomen. When she went to purchase the item, not only did the saleswoman not greet her, but when my mother asked to have it be gift wrapped the woman also questioned her ability to pay for the cost of having the item gift wrapped. The woman then left my mother alone at the checkout counter without completing the transaction to help another customer. My mother felt extremely unwelcome here and left without purchasing the item because she was made to feel like she didn't belong here. This is disgusting and unacceptable. read more

This is my first Covid related review. I have seen this storefront and wanted to visit, but hadn't had the chance. While making my list of places to visit when everything opens again, I realized curbside pickup for Mudpie was available. While browsing, I narrowed in on their organized website and great selection of books. I chose about ten books for my kids and instead of curbside pickup, decided to have them shipped. I received a call from the store apologizing that two of the books weren't available. They offered a refund or other books. After a few short questions, the kind lady on the phone picked out two books I had never heard of. Those books ended up being my kiddos' favorite books. While shipping felt a tad expensive ($25), it arrived in less than 24 hours. The books were safely packed and wrapped with care so even the corners stayed safe during shipping. While the prices here aren't in my regular budget for my kids' clothing, I saw lots of cute clothes for gifts. After their Customer Service experience and wide selection, I'm even more excited to go into their brick and mortar store once retail opens back up. read more

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I have lived in Pacific Heights for 9 years -- long before I had a baby. While Mudpie used to be a place I'd walk past on Fillmore, it's now a relevant store to me as a new mama. I will give Mudpie the credit it deserves, which is its high quality, cute, and unique merchandise. Unfortunately, the service at Mudpie is frankly appalling. I have visited Mudpie 3 times; yesterday's visit will be my last. While we were trying on shoes for my son, the sales associate leaned over to my 9-month old baby and told him that he smelled like urine and needed a diaper change. Just appalling. Rude, hurtful, and frankly, cruel. I cannot imagine why these people are in the kids' business, or hire folks that treat children and new moms this way. Reading the other reviews, I am saddened to see that I am not the only person that has been treated this way at Mudpie. Please don't give this establishment your business. read more

This store has cute, quality merchandise but the people who work here are an unhelpful, rude, wretched, and unpleasant bunch. No greeting, no communication of my total, just shoved the credit card reader toward me, no thank you, no "have a nice day" or goodbye. When I asked about a gift receipt the woman at the front desk looked at me blankly and said "they can just come here if they need to exchange it, we know our products"....okay????? Do you treat all customers this way? Seems like it judging by other reviews (which you clearly don't read or take into consideration). Came here out of convenience , but will not be returning. read more

Terrible customer service here. Super snooty and absolutely rude. I wouldn't spend a penny here. To the woman working on 6/3/23 at 12PM, change your attitude, unacceptable!!! read more

One star because that is the lowest I can give this place that carries cute merchandise with a menancing crew. Get a slice of that Mudpie +'s: + Unique and cute merchandise abounds. Bunny slippers for newborns ($24), giraffe blankets, Asian dolls, awesome ostrich stuffed animals and plush sushi or macarons occupy the shelves. Surely you can find something cute for a newborn or tot. Pass on that slice of Mudpie -'s: - Hostile staff. I relent that my family and I lingered at the store for a long time. We were waiting on a family member to finish her browsing and conversation with someone upstairs. So we did retrace the store to kill more time. I was on the fence about buying something. That is until the staff came around my nephew and I. She pretended to straighten up items that were not in any disarray. She emitted cold looks and hostile stances that worked. We LEFT and will NOT return. Good luck selling your goods. I find them cheaper online and will never give you any business--unless maybe you have a going out of business sale. Nah. Mudpie is not worth any of my money. read more

I want to like this place. They have an adorable selection of clothing and great gift ideas. But the unfriendly vibe when I walk in, every single time, is not what this postpartum mama needs. Hard pass. Mudpie - take the curated brass stick out of your heinie and be nice to people who come in and want to support your business. It will be a better experience for everyone! read more

While the merchandise in the store is lovely and there is a wide selection, the owner or employee working there the day I visited was ghastly. From her cold, unwelcome stare when I first entered to her rude, annoyed tone when I checked out, it was the most unpleasant shopping experience I've ever had. And, this is a children's store!! I am all for supporting small, local businesses, but not businesses that spurn their customers. This store has numerous reviews detailing abhorrent customer service, yet the owner continues to allow this behavior. read more

I wish I could give a zero star review. I'm from SF and live in the neighborhood and have never consistently encountered such rude and unbelievably unhelpful store employees and owner. It's shocking. Spend your money at Dottie Doolittle in Presidio Heights instead - beautiful store and wonderful owner and employees. read more

I live a few blocks away in Japantown and have been coming here once in a while for years when I need a gift for a little one. Now that I am a mom to my own little one, I am even more appreciative of their terrific stock and quality books, toys, clothes, items, necessities, and more. The staff have never given me a hard time and I prefer to peruse on my own. Kind of surprised by the frequent one-star reviews. They may not be falling over themselves to be crazy helpful or crazy smiley - I don't think that's their style. What I am always eternally grateful to them is their impeccable taste and gorgeous gift wrapping! They do it with such care and shared with me that opening gifts is one of the biggest delights for children to enjoy, which is true! I am Asian, told them I was shopping for my nieces and nephews, and I felt like they understood my desire to make the children's day come alive or come true because they believe in making children's day shine, too. I am super grateful Mudpie is so close and is a great children's store read more

DO NOT SUPPORT THIS STORE. Although the merchandise is beautiful and well curated, the staff is beyond rude and disrespectful. First of all, when we walked in, the woman working there gave my friend a total stare down. We thought maybe she was just awkward. But then when we went to check out, my friend mentioned that what she was buying was a gift and the woman just stared at us. She didn't offer anything. My friend is so nice that she didn't really pressure her too much, just kinda politely asked if there was anything she could do. Again, the woman just kinda stared at her. Then i chimed in and said - can you make sure the prices are off or do anything special. She very rudely said - "The prices are printed, I can't remove them". My friend told her very kindly not to worry about it. Then woman said - very put out - "I could use a whiteout. It's dry". She never offered any tissue paper or wrapping or anything. It was like pulling teeth to get anything out of her. As this transaction was happening I put back what I was going to buy. I just couldn't give this store any more money. My friend probably spent well over $100, but we don't really know because the woman never gave my friend a total - just took her card and charged it. What is just so sad about this is that there are so many reasons to support this store: 1-it's a beautiful store 2- it's woman owned 3-it's locally owned but clearly they just don't care. the one star reviews that go back YEARS are ignored. I'm guessing the only reason this place stays in business is because the socialites who own this place get all of their socialite friends to support them. i just don't get why you would own a store if you didn't care about customer service. read more

I won't be able to review about the store itself since I never made it there. I called asking if they had any gifts specifically for the expectant father or grandmother to be and the person who answered curtly said "I mean, we have lots of gifts." So I thought I might not have explained myself well and clarified "You know, something like 'baby on the way' related" and she said "We have lots of baby items, we're a baby store." At almost 8 months pregnant and it being a major effort to get myself anywhere, I'll look for somewhere that is a little more helpful/less annoyed in dealing with me. read more

I'm so surprised to see the list of negative reviews. I adore this boutique and it is one of my favorite places to stop by when I have an occasion to find a unique and thoughtful gift. They have such a beautiful selection of books, toys, and stuffed animals. I never cease to find exactly the right gift for a little one. I love that they don't have loud toys that look mass-manufactured and at the same time are also educational and high quality. The store has a lovely ambiance and there is something quite French about it. Their customer service is lovely, they've always taken wonderful care of me and wrapped the gifts beautifully. There are also a few trinkets and books for adults too which makes hanging around the store so fun. Don't feel concerned about the other reviews - consider that for each negative review that a customer put to air their dissatisfaction, there are far more positive experiences that customers don't feel inclined to write. I'm sure there are areas they can improve but I think if you step in the store it is undeniable to see how much effort and care is put into keeping the store in tip-top shape. read more

Appalling customer service. Not to mention outrageously overpriced . You can get the exact same items at other boutiques around SF for a better price and a bit common decency. I'd say the staff needs to be trained but it's obviously coming from management. Someone else wrote that they're a "menacing crew" and just about sums it up. read more

The owner (or boss, or whatever - the lady with the dark hair) is super rude. The girls who work there are absolutely delightful!

Have walked by a million times, but since I don't have a kid I didn't really have an excuse to go in. The other day I was looking for a gift for a friend's little one and decided to pop in. The store is light, airy, and spacious with tons of books, fancy kid clothes, and toys. Surprisingly there were a lot of home accessories and cookbooks too. I ended up buying a really fun kiddy book and a couple sick cookbooks for myself too ;). I'll definitely keep this spot on the shopping itinerary for kid and house warming-type gifts in the future. read more

Mudpie - Housewares, books, toys, kids clothing and accessories. - Children's Clothing Near Me - San Francisco, California

So I have to buy my cousin a present because he and his wife created the miracle of life (la di da). My cousin, who was raised primarily in Hong Kong, likes the finer things in life. I don't even know what the finer things in life are, much less where to buy them. But the other day I was watching TMZ while eating dinner off my tv table and I saw that Mrs. Katie Cruise and a bunch of other celebs have gone ga-ga over Little Giraffe blankets. The price was quoted at $50 dollars and I figured that here was a gift that would impress my cousin while not quite breaking the bank, especially if I split the cost with my brother (I know that's cheap, but since I don't plan on ever reaping the rewards or tax breaks of parenthood...). I had Boyfriend ask his boss' wife (gorgeous blond, house in the Marina, you get the pic) where I might be so lucky as to get to pay too much for what is essentially going to be a canvas for baby puke. She suggested Mudpie, revealing a flaw in my strategy- I should have asked someone in my socioeconomic class, or even an adjacent one. I don't care how rich I ever get, I will never pay $70 for a blouse my (imaginary) spawn will spend a mere month wearing. Or $140 for a two-piece. Or $89 for the Little Giraffe blanket for my cousin's non-fictional offspring. And just to add an intensely creepy vibe to this ridiculously overpriced baby boutique- the jaw-droppingly inappropriate bright red toddler-sized bikini. Parents who dress little girls in bikinis should be reported to social services. read more

Mudpie is our amazing neighborhood children store with many offerings from clothes, toys, books and many more. Sarah and Sung are always so kind, patient and helpful whenever I rush into the store in need of baby items. They've really helped me as a first time mom! read more

NOT AN ASIAN FRIENDLY STORE We have been shopping at this store since our daughter was born 7 years ago. Our daughter has a stuffed animal obsession and they have a wide selection and last year they were able for secure for us a extra large oversized white tiger that was sold out everywhere. I know a lot if people have been bothered by the service they have gotten there but it was not until today where we had a uncomfortable encounter that left me feeling unsettled. my daughter was carrying a stuffed animal we had bought from another store a few weeks ago and as she was walking out the owner/ manager called out to her sharply asking if she had brought the stuffed animal in with her. I spoke with her nicely but it didn't occur to me until later she was actually accusing my 7yo or taking the stuffed animal from her store. my daughter felt uncomfortable with this interaction and led us to a conversation of how when people look different being AsIan , not wearing branded clothing sometimes you get treated differently. I don't usually leave reviews but I got the distinct impression she had a very specific idea of who we were as a family because calling out a little girl feels very abrasive but also assuming if my daughter had taken something she was assuming we as a family from the way we looked would not have had her return something she had taken. I'm a San Francisco native and growing up in this city where diversity isn't a issue I'm disappointed there are people like this mostly in retail setting geared towards children. read more

honestly a really disappointing turn for this store. used to be much better and friendlier, now are very combative and rude to customers and surrounding businesses. very overpriced too, your money is better spent elsewhere. read more

Take your business elsewhere where it will he appreciated. I waited for this place to open at 11am. The lady at the counter was curt and dismissive. read more

Sadly, the person who seems to be the owner or manager at this store is so rude and unhelpful. I will never shop here again. There are plenty of other gift and baby shops in the area that make the in store experience a pleasure. read more

Now I wonder why a cute kids shop only has 3 stars. The shop is owned and ran by really bad management. No compassion, bad customer service, extremely overpriced toys and items (compared to the same brand same products from anywhere else). It's only in business cause it's on Fillmore street. Most importantly, the staff was RACIST! I walked in with my son the other day and we were the only Asians in the shop, the middle-aged woman greeted anyone else but skipped up. When I asked them for different sizes, she was quite rude and short with answers, and at the same time she was smiling and taking her time with the other customers. Will NOT go again! read more

No wonder why this place has 2.5 stars - this store is ridiculous!!! Please STOP and save your $$$ and shop at other local stores in SF like Sprout, Fiddlesticks, Mapamundi kids or Aldea!! I had too many incidents at this store to not write a review. Can't believe they rather loose customers than growing their business. From like they have no shame of telling ppl to walk out because they have a drinking their hands from having horrible return policies, never ever will shop here again!!! - and honestly you shouldn't either. read more

Cold staff. Is it too much to expect a smile when paying for my items? They tacked on a gift wrapping charge without letting me know. They "could not" provide me with a printed receipt. I honestly believe they said this so they could tack on a gift wrapping fee without me knowing. I only found out when I checked my email for my receipt. Most stores, out of common decency, would let the customer know there is a charge for gift wrapping. From the way they described it, I assumed gift wrapping was included. With their high prices, I assumed as such. Don't expect common decency or a smile out of the staff here. Will not be returning. read more

Please don't give business to these people. I was initially so excited to go in since they offer a variety of stuff. The employee which looked like the owner was so rude for no reason the only thing that I can think is that we were speaking Spanish (I don't want to assume but that's what it looks like) she didn't want to give us a bag and was extremely rude at checkout. Don't open a business if you don't like people. read more

This place is terrible when ordering online! Placed an order and was okay with paying shipping for the COMPLETE order but they only shipped out one item and charged the full shipping amount! Customer service was not helpful at all!! Please try to find your items elsewhere. This company is shady! read more

This is by far the least friendly kid store I've ever been to. If you bring a kid in here, they give you a nasty look. If your kid touches something, they give you a nasty look. All their merchandise is severely marked up from what you would find online or at a different store. For instance, they blabla dolls are $200+ for the big one but $180 on the blabla website. Just saying... read more