These people are a joke. I had my leg amputated and when I was released from the hospital on a…read moreFriday they had ordered painkillers to be delivered. I didn't get the painkillers until the following Wednesday. I don't know if you ever had a body part amputated but it hurts, it comes with a lot of pain. These people don't care. I had to suffer with pain for Y days.

My oncology team referred me to Northern after a mail order specialty drug house owned by a health…read moreinsurer failed to ship a needed drug for three weeks. So glad I was referred to Northern Pharmacy. I have the option to have the med delivered or simply drive down for pick up. I went to the Northway Theater there when I was young. Most importantly? Customer service. Two members of the Rx team are quick to call regarding refills! In other words, no Robo calls. And, the pharmacists are willing to discuss matters face to face. In this gilded age of impersonal service, Northern is a jewel. Bottom line? Independent druggists are popping up everywhere and they're competitive with the big guys. To that end, Northern Pharmacy is worth every consideration.

Generally helpful and nice compared to other places I've gone. They have stock so you can go in and…read morepurchase things (like transport wheelchairs) that you need right away. But they do not take Medicaid. Prices are a bit high. It's necessary to ask questions in order to get helpful information. Prices are not marked on items.

Called because I needed a mobility vehicle, first time, and even though I had been on website, was…read morenot sure what would suit my needs best. A girl answered the phone and instead of assessing needs and discussing pros/cons of a couple different choices, just wanted to take an instant order. Zero training. Zero customer service skills. Zero product knowledge. She just got impatient with me because I couldn't tell her what I wanted to order, and she flat out refused to answer any questions, either from laziness, rushing, ignorance, or whatever. I gave up and ended call. AME, please train the kids you hire.

Delivery men Quan & Zack provided prompt and courteous service for my bed bound client. They…read morearrive in the small window of time requested and addressed my client very respectfully. They clearly knew how to take apart the old bed and install the new one because they were quick. The aide was able to check the controls while they waited. My first experience with Freedom Mobility and I and my client are very pleased so far.

I have to give this business another 5 star review. My wife scooter just suddenly running. The…read morelight indicated the scooter was fully charged. But no matter what it would come on but not move. Took it into shop this morning at about 9:00 and picked it up this afternoon. Running like it's brand new. Have to give props to Ty Butler, who worked through lunch to make sure my wife was able to get around. Thanks, my brother for the great service that I have come to expect from this establishment. This is the third time I have used them and they are true work horses. I works highly recommend them if you're looking for assistance in the area of mobility.

Continues to be the worst company I have ever had to deal with. Normally they will text or…read morerobocall when it is time to reorder supplies. That should have happened a week ago, I had to call...they rarely answer the phone and leave a message. Received a call back today. Woman says supply call wasn't made because there was a note in the system that I needed to speak to one of their Cpap therapist. That note was three months old. At that time I spoke to a therapist and she did not follow through on what she said she was going to do. I wish Medicare would drop this provider and set up a company that does the correct job. These problems have been going on for years!!!!

I never receive my supplies without calling. And calling is another matter. I am on hold for at…read moreleast 1/2 hour each time I call. The machine is great, but the service is lousy, at best!

The Stoneleigh Austin Pharmacy just awesome in terms of customer service and we have all our…read moreprescriptions there. While there I noticed that they have a consult team of skin care/wound care nurses available at their Cockeysville location. I worked with one of the nurses at St Joseph's for years and knew she was outstanding and so made an appt when my husband developed a pressure ulcer. She was great and it meant us visiting their store in Cockeysville. What a great recourse for medical supplies and knowledgeable staff who can explain how to use them. Sue Curran is a great skin care specialist!

Love this pharmacy. They had more than what I would've expected. Friendly and informative staff…read more They also carry specialty items that many pharmacies don't such as medical equipment, mobility equipment, bariatric vitamins and more. Non-prescription items are reasonably priced. Great neighborhood pharmacy!

The hospital I work for gives me my annual flu shot but leaves the Covid booster up to us to find…read more Most pharmacies will offer up various vaccinations but you have to make an appointment. AME has taken me as a walk-in for the past 2 years with no hassle at all. I was so impressed, I took my mom and sister there, too. The staff and pharmacist were were nice and didn't make me feel like I was a bother, unlike some pharmacies I have been to.

There is never a wait, the pharmacist and staff are always friendly, the prices are excellent, and…read morethe location is perfect. We left CVS at Target because it was a nightmare with a line over half an hour each time to pick up or drop off a prescription - no matter what time of day or night. Lykos is small and professional.

I am a prescriber. I love when patients ask me to call in their prescription to this pharmacy…read more Small business with great customer service. Always a better experience as a consumer also; I dread calling or visiting the large pharmacies such as CVS. We all need to support incredible small businesses such as this pharmacy.

I can't get a hold of this business. I installed a chair lift at my mother's home several years ago…read moreand it needs to be repaired. Every time I call the phone number it goes to a fax tone. I sent an email to the company almost a week ago and I have heard nothing back from them. This isn't any way to run a business when you can't call them and you don't get an email response. I'm almost wondering if they are no longer in business. This is garbage and crappy and I would never, ever use a business that can't even respond to an email much less set up their phone number for a phone call to be received.

If I could give them zero stars I would. They ordered a part for me almost 2 weeks ago and I have…read morebeen trying to get in touch with them, they do not answer the phone nor do they return calls. This company is TERRIBLE

The gentleman who helped us was patient and kind and explained everything. The prices were fair…read moreand they had a "showroom" that held many options to be able to check out possibilities. His belief is simple: we don't work with healthy people, we work with the sick and hurt and older people and we need to accommodate them. Opened 7 days a week and easy to get to. Purchased a transport wheelchair that had to be light enough for my mother to be able to put it in the car. Absolutely got it right!

I was very satisfied with my experience renting a mobility scooter from JK Medical Supplies. I…read morerecommend them if you are looking for such a rental in the extended D.C. area. I rented mine directly from the shop on Edsall Rd., but if you plan ahead, they will deliver the scooter to you and they offer a 24/7 service to help with issues that arise. I did not have any issues, so I cannot directly confirm how that works. My family decided at the last minute that one of our adults would be better off with a mobility scooter because her health issues make any walking tour a strain. The first place I called did not answer and wanted me to leave a message. I didn't have time to wait around for a callback, so I kept trying. I feel so lucky that the second call I made was to JK Medical Supplies! They were so helpful and so nice and knowledgeable. They even gave us ideas about activities in the area that we could do. The scooter they rented to us is a Vive 3-wheel. They made sure that it was the right size for our needs and gave us a demo of how to operate and transport the scooter. The scooter was in excellent condition and it worked well for us. In addition to concrete scootering, we took it on a day hike trail in the Shenandoah Valley. We checked with the visitor center for scooter-friendly hikes. The trails there are smooth enough, but we had to turn around when we got to the uneven rocky area with the obvious horse (ahem) trail. As far as the scooter itself, I would say the 3-wheel is excellent for touring in D.C. and flat, civilized areas, but if you want more adventure with the rocks and the horses, you'll definitely want to ask them for a more rugged 4-wheel with higher clearance and more lateral stability. I spent some time talking to them about their business and they claim that they are often called by a hotel concierge to remedy a delivery issue from less reliable rental companies (I thought about that company that didn't even answer the phone). They sound very dedicated to customer service. I did not need anything above and beyond, like middle-of-the-night service or delivery, but I did see firsthand how customer-friendly they are. It is very hard to find good customer service, but JK Medical shines in that regard. They also claim to personally research each product the sell/rent. They have a lot more than scooters. Our family member had a big smile on her face and laughed at being able to leave the rest of us in the dust, for once. It was a big contrast to what we usually deal with: a grumpy, droopy, sad face. Thank you JK Medical for making our visit to Virginia and D.C. a lot less strenuous and a lot more fun for our family!