A.B.
Naturecare Pharmacy on Baltimore National Pike is horrible! I can't get my prescriptions in a timely manner. I have been going to that pharmacy for literally decades, but since it has changed ownership, the pharmacist has been rude, and I have been having trouble getting prescriptions filled. For example, I asked for a prescription to be transferred and delivered three days ago. They called me today around 11am and told me that my prescription was ready. I reminded them that I asked for the prescription to be delivered. They claim they tried to call me two days ago. I know that they didn't, because the call was not listed on my phone's call log. In addition, I wanted to know why they were calling me when I had already arranged for them to deliver the prescription, why wasn't it just delivered? To add insult to injury, they then told me that the delivery driver had already left and that they would not be able to deliver it until Monday. This is pain medication! When I spoke to the pharmacist who said his name was Muhammad, first, he said he was the manager. When I asked to speak to the owner, he then said he was the owner. When I informed him that I had been getting my family's prescriptions there for years and that I was considering going to another pharmacy and filing a complaint because of the consistent poor service since he took over, he very rudely said "go ahead". Then after I hung up, someone for the pharmacy called me to tell me my prescription was ready. I asked who was the manager? He wanted to know why I wanted to know and then he hung up. I am sick, and I am in pain, and I do not need to go through this extra stress. Treating patients like this is unacceptable and unprofessional, and I will be filing a complaint. read more