I had a very disappointing and stressful experience with this wedding gown cleaner and would not…read morerecommend them to any bride. I dropped off my wedding gown prior to my destination wedding in Mexico for a cleaning and press. My dress was a sample gown purchased off the rack, and the bridal boutique provided a certificate for a free cleaning. Since the boutique recommended this business and they advertise themselves as "wedding gown specialists," I didn't hesitate to trust them with my dress. The cleaning and pressing took two weeks, and I picked up my gown a week before leaving for Mexico. At pickup, the clerk unzipped the garment bag, asked me if it was my dress, and then zipped it back up. I was not asked to inspect it--only to identify it. I went directly to my seamstress for a final alteration, and that's when the issues became apparent. The beading on the straps now had loose threads hanging, and my seamstress immediately expressed concern. She stated the straps had been perfect before going to the cleaners, but now gemstones were loose and missing. She also said the dress appeared to have been tumbled, as there were new snags that had not been there previously. When I got home and inspected my gown more closely, I was devastated. Parts of the straps were clearly melted, gems were missing or loose, and my once-perfect dress was damaged. I immediately called the cleaners on Saturday morning (three days before leaving for Mexico) and was told to bring the dress in. I drove from Byron Center to Holland again to show them the damage. During that visit, the sales representative confirmed that dresses are placed in garment bags and tumbled as part of their cleaning process. She also acknowledged that the straps felt melted compared to my original fabric swatch and suggested it may have been caused by heat from the iron. On Monday morning, I received a text from the owner stating they were not responsible for the damage because I had "inspected" the dress before leaving the store--which is simply not true. I was never asked to inspect it. Why would I think to closely examine delicate straps if the dress was only supposed to be cleaned and pressed? The owner offered to replace the straps, but the materials available on such short notice were clearly inferior to the original. With less than 24 hours before flying to Mexico, this was not an acceptable solution. I ultimately asked for a refund of the $90 pressing fee, especially since the damage cost me well over $200 in additional fabric, seamstress work, and travel expenses. That request was refused. The stress, time, and emotional toll this caused right before my wedding were overwhelming. I strongly advise brides to go elsewhere for wedding dress services. This experience was not worth the "free" cleaning that came with my gown.

They were very kind and did an amazing job on my maid of honor dress even in a short amount of…read moretime. I deeply appreciate the service they provided.

Horrible customer service who says " I am only in town, I can charge it "…read more $45 too shorten pants is ridiculous Has a mouth like a gutter, happily left. Who a pants from the front. Natural drop is from the back then adjust front based on the amount of break one wants Missy bad experience and unfriendly and a bit snotty

My daughter needs just a few alterations and too have the train busseled. Her wedding is October…read more12th and cost my number is 269-355-3518. Thank you Annette. I hope you can help us soon

This is now our go to dry cleaner. We don't have one in Allegan so drive to Holland to Beechwood…read moreas we have been delighted with their service. They are also very prompt with cleaning, and it looks great every time. Highly recommend.

I took a dress there for an event coming up and they said it would be a week two weeks later no…read morecall I called them myself they assured me it was back so I paid and took it home just to find out it has not been altered at all. Iam so disappointed in this place !

Had a dress hemmed for a wedding. It was my only option due to the short time frame. A three layer…read moredress alteration was overpriced (however I wasn't charged a fee for the short time frame). She was supposed to shorten the straps but didn't, and she was a few days late getting me the dress so I didn't have time to try it in before I left.

From the owner: Offering tailoring and alterations for: Wedding gowns…read moreProm Dresses Bridesmaids dresses Men's Suits Men's Tuxedos Zipper replacement and repair Furniture cushions Outdoor furniture cushions T-shirt quilts Memory bears

I been using this dry cleaners for years and this last time, I brought a black suit to get ready…read morefor Wednesday. i went one week prior to pick up my suit. The suit was lost. Rodger had us looking for it all over the cleaners, we couldn't find it. I went back 4 days later to ask about it since Rodger was ignoring my calls. Again he wanted me to look for it again. I said I was gonna buy a new one and bring him the receipt since he lost it and said technically he has 30 days to find it. This man is a joke. waiting on 30 days to see what he says ... I'm sure I won't see any money or suit from him...

Had a disaster occur with the new shirts I purchased for each of my groomsmen for my wedding. A…read moreplace in Chicago virtually ruined them 4 hours before I was heading to Michigan for the wedding. Not to worry though. I showed them to the good folks at Lemon Fresh, and (after laughing at the piss poor work done in Chicago) told me they'd be able to help me out. After dropping them off Friday morning, I picked them up the morning of the wedding. Beautiful, clean, spotless, perfectly pressed. I could not have been happier with their work. They were completely professional as well as being as friendly as possible. As a bonus challenge for them, I splashed a bit of au jus on a suit (I'm a carnivore) and gave it to them after the wedding. Returned from the honeymoon with a perfectly cleaned suit as well. I could not recommend this place enough!

Olena did amazing on my wedding dress. She gave good advice, worked quickly, and did exactly what I…read morewanted done!

They only do dresses not regular clothes but they responded promptly and politely which is rare…read morethese days.

It would have been nice if they would have responded to messages left. It would have been really…read morenice if they hadn't left the raw hem on my husbands wedding pants at the length they were supposed to be cuffed at.

From the owner: **Private studio · By appointment only**…read more Sewing Hands Alterations offers an elevated, highly personalized alteration experience from a private studio in Jenison, serving brides throughout the greater Grand Rapids area. With more than 35 years of experience in garment construction and redesign, Chele specializes primarily in wedding-gown alterations and accepts a limited number of bridesmaid, mother-of-the-bride, and other special-occasion gowns based on availability. Each garment is approached with meticulous care, from precision fitting and structural refinement to intricate lacework, beading, and thoughtful custom changes. Appointments include a detailed evaluation, expert recommendations, and a written quote after the garment has been seen in person. The experience is designed to feel calm, attentive, and beautifully considered—so your gown looks exceptional, moves comfortably, and feels distinctly yours. All inquiries and appointment scheduling are handled through our website. Services are not offered for menswear, everyday clothing, winter coats, or home décor.

I handed a salesperson my phone to show her a picture of a quilt I made, and she grabbed my phone…read moreout of my hand and started scrolling through my personal photos. A huge invasion of privacy, and extremely uncomfortable.

They are absolutely fantastic. I purchased a new sewing machine and when I opened the box at home,…read moreit was missing a power cord. I called the store to report this and within an hour, Kayden, was at my door with a cord and I reside 40 minutes away. WOW!