I had a very disappointing and stressful experience with this wedding gown cleaner and would not…read morerecommend them to any bride. I dropped off my wedding gown prior to my destination wedding in Mexico for a cleaning and press. My dress was a sample gown purchased off the rack, and the bridal boutique provided a certificate for a free cleaning. Since the boutique recommended this business and they advertise themselves as "wedding gown specialists," I didn't hesitate to trust them with my dress. The cleaning and pressing took two weeks, and I picked up my gown a week before leaving for Mexico. At pickup, the clerk unzipped the garment bag, asked me if it was my dress, and then zipped it back up. I was not asked to inspect it--only to identify it. I went directly to my seamstress for a final alteration, and that's when the issues became apparent. The beading on the straps now had loose threads hanging, and my seamstress immediately expressed concern. She stated the straps had been perfect before going to the cleaners, but now gemstones were loose and missing. She also said the dress appeared to have been tumbled, as there were new snags that had not been there previously. When I got home and inspected my gown more closely, I was devastated. Parts of the straps were clearly melted, gems were missing or loose, and my once-perfect dress was damaged. I immediately called the cleaners on Saturday morning (three days before leaving for Mexico) and was told to bring the dress in. I drove from Byron Center to Holland again to show them the damage. During that visit, the sales representative confirmed that dresses are placed in garment bags and tumbled as part of their cleaning process. She also acknowledged that the straps felt melted compared to my original fabric swatch and suggested it may have been caused by heat from the iron. On Monday morning, I received a text from the owner stating they were not responsible for the damage because I had "inspected" the dress before leaving the store--which is simply not true. I was never asked to inspect it. Why would I think to closely examine delicate straps if the dress was only supposed to be cleaned and pressed? The owner offered to replace the straps, but the materials available on such short notice were clearly inferior to the original. With less than 24 hours before flying to Mexico, this was not an acceptable solution. I ultimately asked for a refund of the $90 pressing fee, especially since the damage cost me well over $200 in additional fabric, seamstress work, and travel expenses. That request was refused. The stress, time, and emotional toll this caused right before my wedding were overwhelming. I strongly advise brides to go elsewhere for wedding dress services. This experience was not worth the "free" cleaning that came with my gown.

They were very kind and did an amazing job on my maid of honor dress even in a short amount of…read moretime. I deeply appreciate the service they provided.

I was new to the area a couple of years ago and needed to find a new dry cleaners here. This is by…read morefar the best customer service I've ever received, very nice man (who I'm assuming owns the place). Great close attention to detail and I had all my items back to me within the week! I had two king size comforters done and a large dog bed. He did amazing work and I will definitely take any other items I own here to be cleaned. Takes cash or card. Seems old fashioned too and it's something I adore.

Called this place to see about turn around times on getting a shirt laundered/pressed. Guy answers…read morethe phone, I say hey and ask how he's doing... line goes blank, I say hello? He responds with "you've got 5 seconds... what can I do for you?" Talk about TERRIBLE customer service. Can't imagine how they'd treat my clothing.

This is now our go to dry cleaner. We don't have one in Allegan so drive to Holland to Beechwood…read moreas we have been delighted with their service. They are also very prompt with cleaning, and it looks great every time. Highly recommend.

I took a dress there for an event coming up and they said it would be a week two weeks later no…read morecall I called them myself they assured me it was back so I paid and took it home just to find out it has not been altered at all. Iam so disappointed in this place !

New to the area and wanting to have a few sweaters and chinos cleaned, I found Acme Cleaners on…read moreYelp and decided to give them a try. Stopped in and dropped off 3 pairs of chinos and 2 sweaters on Monday and had them back by Wednesday. I asked for no crease on the pants, and the person behind the counter made sure she checked them before handing them back to me. I also like that I got a text message mid-day on Wednesday reminding me that my items would be ready for pick up, although I would have liked to have had the price included in the text message. Super friendly people and they did a great job on my clothes. I'll be back!

I have never used Acme cleaners before.I l took my son's varsity jacket from 1996 to be cleaned…read morebefore I vacuum packed for storage. It turned out wonderful!! It looks like the day it was purchased. Can't say enough about the cleaning service. It did take a couple days longer than planned, but that wasn't a problem for me. They kept in touch about the situation. Im very happy with the service and would highly recommend their business.

I never have given a place 1 star rating, ever. I took an expensive coat there and they lost my…read morehood. Then they tried to say I owe them MORE money after paying $39 bucks to wash one coat?? I came in and they said the hood is missing. No offering to reimburse me, no apology, just "sorry we don't have it." The prices are way too high and they are not reliable. Will not be returning.

$65 for four items to dry clean!!!! I feel like I just purchased all my clothes again. In fact, my…read morefour items did not cost as much to purchase then it did to dry clean. Absolutely ridiculous.

It's a local 24-7 laundry, what's not to love it's pretty clean and there's even a fully stocked…read morevending machine at this moment.

A large clean center with a variety of washer sizes. Everything appeared to be in working order…read moreincluding the restroom which was clean. Not a bargain at 6 dollars for the one up from smallest washer size and 50 cents for every 10 minutes of drying. But a pleasant place to do laundry.

Service requested went well, quality of work was good and the king comforters came in these closet…read morestorage bags which was a plus for me. But price was different when my fiancé picked them up than what she had originally quoted for me. But all in all I'm glad it was good work done. Will go back but focus on price adjustments.

The laundromat side is dirty and last time I was there I saw ants on the floor. Half of the dryers…read moreweren't working and a few of the washers too.

Horrible customer service who says " I am only in town, I can charge it "…read more $45 too shorten pants is ridiculous Has a mouth like a gutter, happily left. Who a pants from the front. Natural drop is from the back then adjust front based on the amount of break one wants Missy bad experience and unfriendly and a bit snotty

My daughter needs just a few alterations and too have the train busseled. Her wedding is October…read more12th and cost my number is 269-355-3518. Thank you Annette. I hope you can help us soon