Olena did amazing on my wedding dress. She gave good advice, worked quickly, and did exactly what I…read morewanted done!

They only do dresses not regular clothes but they responded promptly and politely which is rare…read morethese days.

It would have been nice if they would have responded to messages left. It would have been really…read morenice if they hadn't left the raw hem on my husbands wedding pants at the length they were supposed to be cuffed at.

From the owner: **Private studio · By appointment only**…read more Sewing Hands Alterations offers an elevated, highly personalized alteration experience from a private studio in Jenison, serving brides throughout the greater Grand Rapids area. With more than 35 years of experience in garment construction and redesign, Chele specializes primarily in wedding-gown alterations and accepts a limited number of bridesmaid, mother-of-the-bride, and other special-occasion gowns based on availability. Each garment is approached with meticulous care, from precision fitting and structural refinement to intricate lacework, beading, and thoughtful custom changes. Appointments include a detailed evaluation, expert recommendations, and a written quote after the garment has been seen in person. The experience is designed to feel calm, attentive, and beautifully considered—so your gown looks exceptional, moves comfortably, and feels distinctly yours. All inquiries and appointment scheduling are handled through our website. Services are not offered for menswear, everyday clothing, winter coats, or home décor.

I had a very disappointing and stressful experience with this wedding gown cleaner and would not…read morerecommend them to any bride. I dropped off my wedding gown prior to my destination wedding in Mexico for a cleaning and press. My dress was a sample gown purchased off the rack, and the bridal boutique provided a certificate for a free cleaning. Since the boutique recommended this business and they advertise themselves as "wedding gown specialists," I didn't hesitate to trust them with my dress. The cleaning and pressing took two weeks, and I picked up my gown a week before leaving for Mexico. At pickup, the clerk unzipped the garment bag, asked me if it was my dress, and then zipped it back up. I was not asked to inspect it--only to identify it. I went directly to my seamstress for a final alteration, and that's when the issues became apparent. The beading on the straps now had loose threads hanging, and my seamstress immediately expressed concern. She stated the straps had been perfect before going to the cleaners, but now gemstones were loose and missing. She also said the dress appeared to have been tumbled, as there were new snags that had not been there previously. When I got home and inspected my gown more closely, I was devastated. Parts of the straps were clearly melted, gems were missing or loose, and my once-perfect dress was damaged. I immediately called the cleaners on Saturday morning (three days before leaving for Mexico) and was told to bring the dress in. I drove from Byron Center to Holland again to show them the damage. During that visit, the sales representative confirmed that dresses are placed in garment bags and tumbled as part of their cleaning process. She also acknowledged that the straps felt melted compared to my original fabric swatch and suggested it may have been caused by heat from the iron. On Monday morning, I received a text from the owner stating they were not responsible for the damage because I had "inspected" the dress before leaving the store--which is simply not true. I was never asked to inspect it. Why would I think to closely examine delicate straps if the dress was only supposed to be cleaned and pressed? The owner offered to replace the straps, but the materials available on such short notice were clearly inferior to the original. With less than 24 hours before flying to Mexico, this was not an acceptable solution. I ultimately asked for a refund of the $90 pressing fee, especially since the damage cost me well over $200 in additional fabric, seamstress work, and travel expenses. That request was refused. The stress, time, and emotional toll this caused right before my wedding were overwhelming. I strongly advise brides to go elsewhere for wedding dress services. This experience was not worth the "free" cleaning that came with my gown.

They were very kind and did an amazing job on my maid of honor dress even in a short amount of…read moretime. I deeply appreciate the service they provided.

Had a dress hemmed for a wedding. It was my only option due to the short time frame. A three layer…read moredress alteration was overpriced (however I wasn't charged a fee for the short time frame). She was supposed to shorten the straps but didn't, and she was a few days late getting me the dress so I didn't have time to try it in before I left.

From the owner: Offering tailoring and alterations for: Wedding gowns…read moreProm Dresses Bridesmaids dresses Men's Suits Men's Tuxedos Zipper replacement and repair Furniture cushions Outdoor furniture cushions T-shirt quilts Memory bears

I handed a salesperson my phone to show her a picture of a quilt I made, and she grabbed my phone…read moreout of my hand and started scrolling through my personal photos. A huge invasion of privacy, and extremely uncomfortable.

They are absolutely fantastic. I purchased a new sewing machine and when I opened the box at home,…read moreit was missing a power cord. I called the store to report this and within an hour, Kayden, was at my door with a cord and I reside 40 minutes away. WOW!

Requested service to be expedited for a wedding on 2 different dresses because was not sure which I…read morewould wear. Both were altered, with flutter sleeves and straps added to one, the other needed shortened hem, sleeves, bodice to be shortened and other alterations. The one dress was a Veronica Beard gown and very costly. The gowns fit to perfection and completed at a very reasonable price. The building is very "historical" but well worth finding this seamstress.

From the owner: So Sew Chic is in the business of sewing. 40+ years experience with Alterations, Repairs and…read moreMending and Drapery hemming. Located on the second floor in a charming old warehouse, my studio space is set up to support the majority of sewing needs for the modern lifestyle. I work on new clothes, formal clothing and vintage finds. Military and uniforms. Home goods. Women, men and children. Wedding party/guest dresses and suits. Denim, cotton, linen, wool and silk. Chiffon, satin or Sequins and metallic knits. I run a walk in business and offer evening appointments. Let me solve your problem fitting issues so your closet becomes a wardrobe that works.

Kacey has leather backpack and sweatshirt for me. Both times he was able to finish the than a…read moreweek. Communication is great. Very, very reasonable pricing

I requested a custom instrument case from Kasey. My item needed to be completed by a particular…read moredate and he was able to complete it well in advance of that date. I really appreciated the craftsmanship put into designing my case with pockets, straps, and boards to maintain its shape. The recycled denim pattern is very cute and fashionable. My case was adored by my fellow musicians! Many thanks and compliments to Kasey.

Dropped off 1 pant and 1 shirt! $20. My daughter dropped off 3 dresses and she was charged $150!…read more The 3 dresses didn't cost that much brand new!! They don't have any price list anywhere! Never going back

I got home and started to put away my freshly dry-cleaned clothing only to find one of my garments…read moreruined! They did not notify me of any issues upon pick up. I will not go back and am very concerned about integrity of this company.