I had my wedding dress altered here and they were amazing! Quick and efficient and made sure my…read moredress fit perfectly. Many people start alterations very far in advance, so I was a little worried that I was crunched for time but they were able to complete my alterations well before my wedding with my first appointment being about 8 weeks before the actual wedding day.

A Perfect Failure at "A Perfect Fit"…read more If you're looking for a company to almost-alter your wedding dress, look no further. I brought my dress to A Perfect Fit Alterations, and while they managed to shorten and take it in, they forgot one key component: making sure the zipper would actually zip. Apparently, the zipper was a "little tricky" but promised it would work. Spoiler alert: it didn't. Cue my wedding day - me, several friends, my mom, and a handful of safety pins doing emergency dress repairs. When we emailed afterward, they responded that we "should have called." I had no idea there was an elite zipper squad on standby. Recommendation? Should've read the other reviews. 1 star.

I had a very disappointing and stressful experience with this wedding gown cleaner and would not…read morerecommend them to any bride. I dropped off my wedding gown prior to my destination wedding in Mexico for a cleaning and press. My dress was a sample gown purchased off the rack, and the bridal boutique provided a certificate for a free cleaning. Since the boutique recommended this business and they advertise themselves as "wedding gown specialists," I didn't hesitate to trust them with my dress. The cleaning and pressing took two weeks, and I picked up my gown a week before leaving for Mexico. At pickup, the clerk unzipped the garment bag, asked me if it was my dress, and then zipped it back up. I was not asked to inspect it--only to identify it. I went directly to my seamstress for a final alteration, and that's when the issues became apparent. The beading on the straps now had loose threads hanging, and my seamstress immediately expressed concern. She stated the straps had been perfect before going to the cleaners, but now gemstones were loose and missing. She also said the dress appeared to have been tumbled, as there were new snags that had not been there previously. When I got home and inspected my gown more closely, I was devastated. Parts of the straps were clearly melted, gems were missing or loose, and my once-perfect dress was damaged. I immediately called the cleaners on Saturday morning (three days before leaving for Mexico) and was told to bring the dress in. I drove from Byron Center to Holland again to show them the damage. During that visit, the sales representative confirmed that dresses are placed in garment bags and tumbled as part of their cleaning process. She also acknowledged that the straps felt melted compared to my original fabric swatch and suggested it may have been caused by heat from the iron. On Monday morning, I received a text from the owner stating they were not responsible for the damage because I had "inspected" the dress before leaving the store--which is simply not true. I was never asked to inspect it. Why would I think to closely examine delicate straps if the dress was only supposed to be cleaned and pressed? The owner offered to replace the straps, but the materials available on such short notice were clearly inferior to the original. With less than 24 hours before flying to Mexico, this was not an acceptable solution. I ultimately asked for a refund of the $90 pressing fee, especially since the damage cost me well over $200 in additional fabric, seamstress work, and travel expenses. That request was refused. The stress, time, and emotional toll this caused right before my wedding were overwhelming. I strongly advise brides to go elsewhere for wedding dress services. This experience was not worth the "free" cleaning that came with my gown.

They were very kind and did an amazing job on my maid of honor dress even in a short amount of…read moretime. I deeply appreciate the service they provided.

It's my Frenchie's 1st birthday today, and we had previously purchased a giant giraffe from Chow…read moreHound that unfortunately she ripped the head off a few weeks ago. YIKES! I brought the stuffed giraffe into their store this morning, (in a panic because my Chewy delivery was sent at 9:30pm last night to a wrong house, sadly) trying to make her 1st birthday memorable (and we both love this giraffe) and they were able to sow the head, AND the ear back on!!!! All this in under 3 hours of time. We are on our way to go pick up the giraffe so that my pup can probably rip it's head off again. THANK YOU And Sew On! You helped make my and Zolee's day far better than how it started! HIGHLY RECOMMENDED! Pricing, very reasonable. Time frame, extremely reasonable. Staff, AMAZING!

They did an amazing job with my wedding dress alterations. She did a very unique bustle design and…read moreI got compliments all night on it!

First time I had a sewing machine issue; he (Tom) literally helped me fix it over the phone!…read moreFantastic Next time I took my machine in to their shop...he learned how fat I had traveled, stopped everything and fixed my sewing machine This company is full of knowledgeable, professional, kindhearted people!!! The place is clean and organized with a great deal of product. Their prices are very reasonable, too! You will be happy you chose them.

Very friendly service and highly communicative. For context I'm in the military and I needed my…read moreuniforms fixed and the patches sewn on and I only had 3 days before I left. I called and asked if they could fix it on short notice and they agreed to the circumstances. I sent pictures of exactly what I needed and they were able to execute with no problems. The prices are also fair, it's about the same price I pay at other tailor shops. The whole process was pleasant and I would recommend to anyone that needs their uniform altered.

Great job on tailoring pants and shirts. My shirt sleeves…read moreare perfect. Pants are also done just right to maintain the original fit. Big thanks for great service.

I have come here a number of times with last minute requests for alterations. For one occasion, I…read morehad to have the back of a dress completely redone because it was too high and tight. They results were exactly as I hoped. The ladies here are very professional and helpful!

I had been to this place previously and I did an OK job so I thought I would have them do a basic…read morehem for my bridesmaids dress for my sister's wedding. Unfortunately, as you can see from the picture it was not done very well!

Fast, quality work. Super professional. I brought in two pair of trendy wide leg pants (I'm short…read moreand nothing fits right!) and he matched the hem perfectly. Highly recommend!

this man is unethical. Today he threatened to donate my coat to Goodwill if I didn't come in and…read morepick it up. It is 2 weeks after his designated pick-up date. I have received 4 voicemail messages in the past 2 weeks, but today he threatened to "donate my personal property to Goodwill". This is not only illegal but highly un-ethical business practice. It is NOT his personal property, and he has NO authority to donate it anywhere! If this is his (right now, very shady and secret) business practice, he would do well to put it in writing for his customers to be aware of prior to enlisting his services. A complaint will be filed with the BBB. There are lots of other tailors around.

Hanh did an amazing job with my wedding dress! Everything turned out better than expected. I cannot…read morerecommend them enough!!

Very poor customer service. Absolutely botched my best friends WEDDING dress and refused to take…read moreaccountability for it, instead had the audacity to look her in the eyes and say "you gained weight." Please. Stay away.