Olena did amazing on my wedding dress. She gave good advice, worked quickly, and did exactly what I…read morewanted done!

Olena was great! She was very upfront about prices and ways to alter my dress…read more It was very easy to set up an appointment. To some people, she might sound a bit cold over the phone, and even at the first meeting, but she is really just a direct person. You drive up to her house, enter through her front door, walk up the stairs, then knock. I'm writing this down because the first time I went, I wasn't sure whether to knock on the door or try it. The dress I brought to her was too big for me, so after telling me what needed to be cinched up/hemmed and giving me a quote, Olena even told me it would be better for me to just buy the dress in a smaller size to save money. It turns out she was able to do something with the straps that allowed the dress to fit more cleanly. She altered the dress that day, and I was able to pick it up the next morning! It was SO quick. She did a wonderful job, and I'm very happy with the end product. It was a bit on the expensive side - I compared prices with my other friends who had to get the same hemming elsewhere and they paid lower. But honestly, with such quick alternations, and Olena doing a great job, I would go back to see her for other dresses.

Um. I think they have superhero's working back in the sewing area because they were able to get 5…read morepants & a top altered in 3 hours. I didn't ask them for that type of turnaround but just the same. Not only are they quick but the quality of the work is simply awesome. I am a bit afraid of them but will go back.

I brought a pair of pants to be altered and a blazer and a silk shirt to be dry cleaned. The pants…read moreand blazer turned out fine, but they completely ruined the (very expensive) silk shirt I had brought in. When I picked it up it was discolored and very obviously not cleaned evenly (they had completely neglected part of the back and under the collar). I immediately brought this to one of the people working there, Tammy, attention. Not only was she extremely rude, but she kept rolling her eyes at me and sighing loudly. Perhaps the icing on the cake was when she pretended to (conveniently) not understand what I was saying to her and started replying to me in Chinese. I was disappointed not only in the quality of their work, but also the lack of professionalism and complete disregard for customer service. I would not recommend this business to anyone for that reason alone.

Large parking lot with direct access to the entrance of the cleaners. Short walk from the door to…read morethe counter. When you entered the facility was clean, smelled good and well lit. Service was prompt. I was quickly greeted, and asked for the quantity of garments I was checking in. Gave my name and was given a pickup date of Wednesday. For a quantity of five pieces I feel a two day turn around is fast. I have used this service before and am happy with the value for the service. Great people, great prices and great service.

Quick turnover, reasonable pricing very friendly staff I would return to this location. The next…read moretime I have a dry cleaning need I am tempted to use their alteration services as well.

It would have been nice if they would have responded to messages left. It would have been really…read morenice if they hadn't left the raw hem on my husbands wedding pants at the length they were supposed to be cuffed at.

From the owner: **Private studio · By appointment only**…read more Sewing Hands Alterations offers an elevated, highly personalized alteration experience from a private studio in Jenison, serving brides throughout the greater Grand Rapids area. With more than 35 years of experience in garment construction and redesign, Chele specializes primarily in wedding-gown alterations and accepts a limited number of bridesmaid, mother-of-the-bride, and other special-occasion gowns based on availability. Each garment is approached with meticulous care, from precision fitting and structural refinement to intricate lacework, beading, and thoughtful custom changes. Appointments include a detailed evaluation, expert recommendations, and a written quote after the garment has been seen in person. The experience is designed to feel calm, attentive, and beautifully considered—so your gown looks exceptional, moves comfortably, and feels distinctly yours. All inquiries and appointment scheduling are handled through our website. Services are not offered for menswear, everyday clothing, winter coats, or home décor.

I was not happy with the pants that came with the rental. It had some kind of newfangled stretchy…read moresansabelt technology that was difficult to adjust and figure out. The pants wouldn't stay up and there were no belt loops for my suspenders. I finally found some clip-on suspenders, but the experience was far less than ideal. I had to continually hike my pants up and my green underwear would show. Finally I drove home 20 miles to change into something more practical for the reception. I complained when I returned the rental and they told me that all of their pants were like that because they needed to fit everybody. Didn't work for me. If you're going to redesign something, the result should be better and easier to use than the tried and true. I recommend that if you are going to rent a suit here, find some pants and shirt you are comfortable with and rent only the jacket.

This location is abysmal. I had to come in twice because their internet went out, which apparently…read moreparalyzes the whole staff. When the staff was interacting with me, they were inattentive and seemed inconvenienced that they needed to help me. The first time I came in, I thought it was an anomaly.. but the poor service was confirmed as normal the second time I had to go in. AVOID!

Dropped off 1 pant and 1 shirt! $20. My daughter dropped off 3 dresses and she was charged $150!…read more The 3 dresses didn't cost that much brand new!! They don't have any price list anywhere! Never going back

I got home and started to put away my freshly dry-cleaned clothing only to find one of my garments…read moreruined! They did not notify me of any issues upon pick up. I will not go back and am very concerned about integrity of this company.

They do amazing, quick and economically friendly work. I took a suit jacket in to repair a small…read moremoth bite. We discussed options and I settled on the cheaper fix as I don't wear it often and needed it with in a couple days. When I went to pick it up they completed the much more expensive fix that hid the damage much better. They charged the original price and said it just looked better to do it this way!! Fantastic customer service and they just earned a lifetime of referrals and work from me.

Great quality work and customer service. i had a pant suit/dress combo that needed to be altered…read morefor a wedding. they took time to measure and ask what i was hoping for. The turn aroud time was just under a week.

Very friendly service and highly communicative. For context I'm in the military and I needed my…read moreuniforms fixed and the patches sewn on and I only had 3 days before I left. I called and asked if they could fix it on short notice and they agreed to the circumstances. I sent pictures of exactly what I needed and they were able to execute with no problems. The prices are also fair, it's about the same price I pay at other tailor shops. The whole process was pleasant and I would recommend to anyone that needs their uniform altered.

Great job on tailoring pants and shirts. My shirt sleeves…read moreare perfect. Pants are also done just right to maintain the original fit. Big thanks for great service.