Had to make an emergency call to Atlas for a failed sewer pump. Brian was able to diagnose the…read moreproblem and get the system back online Response time was great, quality of work was handled in a very professional manner. Thank you Brian for getting us back online in an expeditious time frame. Highly recommended.

I hired Atlas to replace a kitchen faucet & shower valve at a residential property in Chico that I…read moremanage from out of state. Both the owner & technician knew I relied on an onsite property manager since I couldn't always be present. The first service on 5/9/25 required 5 return visits over 3 weeks. Replacing the sink faucet caused a pipe to burst. The tech told my onsite assistant, who thankfully insisted on being present during the repairs, that he'd caused it, but the owner later called about his $665 invoice & insisted it was old pipes, so I paid in full. The tech later returned to restore sprinkler power he'd turned off, replace the well cover he'd left off, & replace the shower valve, since he'd initially ordered the wrong part; he came back again to install the correct one. I returned to the property 3 weeks later & found a large pool of water under the kitchen sink. The owner sent the same tech back, who showed me the leak was caused by piping he hadn't tightened. He confirmed I wouldn't be charged for that visit. A few days later, while I was still onsite, I called Atlas for a clogged disposal. The same technician was dispatched & demonstrated that he'd gotten the disposal cleared of eggshells & working before he left. It clogged again the next day, & that same day the new shower valve also broke. Frustrated, & before making any accusations, I hired another plumber who'd worked on the home for years (unbeknownst to me) to check Atlas' work, willing to pay extra if it turned out everything was legitimate. He found a P-trap cut too long had caused the disposal clog, & that the replaced shower valve wasn't the correct model. He charged $175 to fix both properly. When I called the owner to discuss my hesitation to pay his $436 invoice, he became furious, raised his voice, accused me of trying to dodge payment, & touted his years in business & online reviews. He mentioned he could be recording our call & insisted he should've been asked back since he guaranteed his work. I was shaken by the exchange & followed up with a detailed written account to protect myself. Given his hostile, unprofessional behavior & the shoddy work another plumber had to correct, I didn't pay the invoice. After one email exchange, Atlas never followed up, & it's taken me over a year to speak up after a traumatizing experience. I'm documenting this so no one else, especially other women, has to go through what I did, & because Atlas seems to prioritize its online reviews over actual customer experience & quality work.

Accurate Plumbing is the best! They have been helping us for years. Kanon and Skylar were just…read morehere. Fixed everything. Friendly. 5 Stars!

Called this morning that my hot water system wasn't working. Kyle told me he would get his team…read moreout today between 3 - 5 pm. Kanon and Ellis called that would be here around 2:45 pm. They were so personal and professional, fixed the issue and were on their way. Would highly recommend this company.

Had an underground leak by the water main. They dug down and found a broken irrigation manifold…read morethat continued to leak due to a faulty shutoff value. Quick response and same day resolution. Friendly and professional. Will use again.

Never got me the bid I asked for. Didn't seem like he wanted the work. Told me to YouTube the job.read more

Update 3/20/26: another great job by this fantastic company; they quickly diagnosed the problem &…read moreinstalled a new water heater in an efficient, professional, friendly manner. One of the best businesses in Chico!

We were very happy with the service we got from Chico Plumbing…read more Thought they were pretty reasonable in their pricing as well. Nice young man that did the work

Jarrod looked at the problem and determined it was a simple…read morefix and not the $600 that had been suggested by appliance installers. Honest and efficient.. I have anew plumber

Had an issue over a weekend and they got back to me during the weekend to schedule service, and…read morewere able to get out by the next morning. The quote was what the job cost, no hidden fees just prevent straight forward service, and even comped a few minor extra things that would help in prevent similar problems in the future. Thorough evaluation and repair, and great service!

Able Plumbing and their fantastic employee Trevor K. are wonderful! He came out on a Saturday and…read moregot our toilets working again; so great to have emergency services like this available; glad this company hires such competent, knowledgeable, friendly employees!

If I could give 6 stars I would! It has taken me years to find a plumber that isn't only…read moretrustworthy but goes the extra mile to figure out the issue and then fix it. I could have gone cheaper with a non-licensed but the work is guaranteed for one year and I really feel as though the work was done efficiently and with quality! Even top score for the receptionist who was friendly and helpful! Thank you Janelle and Bryan! You rock! Able plumbing for the W-I-N!

Call to have my septic pump out. The folks were on my property within two days. The AM truck…read morescheduled had a mechanical issue, the awesome office staff was able to send a second truck over to finish the job. Job well done.

A++ Called up, had…read moresomeone that could come out in a few days Super helpful dude came over Explained the situation Proposed a solution Got to work Finished up in an hour Really great service Could they do anything better? When trying to get an appointment I had to wait on the line for 5+min, but really wasn't a big deal

Fast, efficient service. Very knowledgeable and friendly. Great prices, honest and provided top…read morenotch repair and customer service.

Conrad is fantastic! His knowledge and experience have been so valuable in my salon renovation…read more He's also on time and honest. I would recommend him 1000x over.