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    Mr. Pho

    4.4 (25 reviews)
    Closed • 11:00 am - 9:30 pm

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    Very Disappointing Experience -- Extremely Different Attitudes Toward Chinese Customers The female owner/manager of this restaurant had an extremely unpleasant attitude toward us. When the male server initially made a mistake while taking our order, she harshly reprimanded him in Chinese. At first, we actually thought she was his mother and assumed she was simply a very strict "tiger mom." Later, she came to our table and asked my husband about the details of our order in Chinese. Her tone was still extremely rude and aggressive. At the time, we were busy dealing with something on our phones, so we decided not to make an issue of it. We thought perhaps she was simply having a bad day, and because she is older, we chose to be understanding. However, later we saw her speaking English with customers at another table who were not Chinese. Her attitude was completely different. She was polite, friendly, and spoke in a very gentle voice. The contrast was shocking. When she spoke Chinese to us, she was practically shouting at us, as if we had done something wrong or had somehow offended her. This was especially disappointing because this is a Vietnamese restaurant, and when we first came yesterday, we initially communicated in English. The male server served us throughout the meal and was very friendly. When he noticed that we were speaking Chinese to each other, he kindly switched to Chinese and continued communicating with us in Chinese. Since his attitude was so friendly and helpful, we naturally spoke Chinese with him as well. The female owner also speaks Chinese, but we did not have any interaction with her yesterday. If we had known yesterday how differently this woman would treat Chinese-speaking customers, we absolutely would not have come back today. I am writing this review to let other Chinese-speaking customers know what we experienced, and also to make the owner aware that treating customers differently because they are Chinese or speak Chinese is unacceptable and can be perceived as discriminatory. We chose not to take further action because we are traveling and simply did not want to spend our time arguing or escalating the situation. One more thing I learned only after the meal: the male server is NOT her son. He was simply a server helping at the restaurant. If I had known that from the beginning, I would have stopped what I was doing and spoken up when she treated my husband so disrespectfully. To other Chinese customers: if you come here and experience similar treatment, please don't automatically assume that the person is simply having a bad day or that you should tolerate it because she is older. You deserve to be treated with the same basic courtesy and respect as every other customer.

    pork eggroll
    Jessica G.

    What an exquisite experience! The interior is decorated nicely and super clean. Chairs and tables were comfortable and come with any condiments, utensils, and napkins you might need. The server was also the owner I believe and she was so friendly and attentive to all our needs while dining in. Started out with the pork eggroll and spring roll appetizers. The eggroll was not what I expected but didn't taste bad, I just preferred the spring roll. It had more flavor and veggies. Both very reasonably priced and came out piping hot from the kitchen with dipping sauce. I got the shaking beef entree which comes with white rice. There are chopsticks on the table but they brought me out a fork and spoon with my meal. What a great flavor on this dish! There are chopped onions, green peppers, and beef atop what seemed like a bed of seasoned cabbage. I thoroughly enjoyed it and had enough to bring some home for leftovers. My mother got the beef banh mi and loved how crisp the outside of the bun was with a soft interior. The veggies complemented the flavorful beef very well with a slight spicy kick from the jalapeno. I needed to try their thai tea so I got it to go and it came out promptly after ordering. Also delicious. I loved everything about this experience and look forward to trying more of the menu in the future.

    Menu
    Heather C.

    My mom and I were downtown shopping and happened to park in front of the restaurant. We had never been but were drawn in by the smell of the broth. I came in to check out the menu and of course ended up sitting down to order. My mom and I split an order of spring rolls and a beef pho. The spring rolls were delicious with the peanut sauce. The pho tasted like it had been brewing all day it had such deep flavor. We shared a pot of jasmine tea which was perfect. One woman was running the entire restaurant taking to go orders and servicing all of the tables and she did amazing. Will definitely be back.

    Demishia O.

    The food was very good. Great price. Family owned business very nice people. Fast service. I recommend and would definitely return. Ambiance is average but clean.

    Vietnamese coffee...yum!
    David M.

    Great location, very clean eating area. Friendly service and delicious food. Also love the Vietnamese Coffee.

    Summer roll with shrimp
    Adeline L.

    Service was quick. I loved the music. Low enough to talk but loud enough to just chill. The food was good but the pho was a bit salty. Ordered 3 banh mi to go. I hope they're good.

    Maddy F.

    I loved the meal I had from here last night. This is one of the few places in the area that is open later on Sunday. My food was ready really fast. The storefront is small with a few tables for seating, but I opted to do to-go. The pho and egg rolls were great. The egg rolls were crispy and flavorful. The pho had all fresh ingredients with a rich broth. I was so full afterwards. I also tried a Vietnamese tea that was not too sweet and complimented the meal. I would definitely give this place another try!

    Steak & Brisket Pho
    Saret B.

    We decided to try Mr. Pho out after seeing a post about them on a local food page. It was only a few days after they were open. I try to wait it out with new restaurants but we love Vietnamese food, plus we were in the area. The three of us couldn't decide on an appetizer so we opted for the house special platter (egg rolls, summer roll, rocket shrimp, chicken wings). I believe it was the owner brought out the appetizer and explained what each sauce was for. Everything was delicious and I love the size of the summer roll compared to other Vietnamese restaurants(I make them this size at home lol). My oldest loved the chicken wings, I took a little bite(saved them for her) and they were good. The rocket shrimp and egg roll were just as good as everything on the platter. The sauces complement each appetizers(I forgot what the white sauce was, it was for chicken wings but they really didn't need it). For entrees my husband ordered the Steak & Brisket Phó , I ordered Rice Vermicelli Bowl w/Egg Roll, Meatball & Grilled Pork , my oldest ordered Shrimp Fried Rice . My husband loved the broth of the pho(he'll add more meat next time, not enough), he had me taste the broth and I definitely agree it was delicious and might surpass our usual go to place . His came with bean sprouts, lime, Thai basil, jalapeños. At the table there were chopsticks in like a caddy(regular utensils too), hoisin and sriracha(no chili oil). I loved my vermicelli bowl, the grilled pork was flavorful and not dry. The meatballs were slice and were delicious, a little greasy(I love, some may not), the egg rolls were good like the appetizer. It has enough vegetables and sauce to pour over. My oldest loved her shrimp fried rice. It was a good size portion with good size shrimp(I was surprised). As for drinks she got strawberry bubble tea, I got Vietnamese iced coffee(so good), my husband had just a soft drink. We can't wait to go back and try more items, parking downtown isn't the greatest but for good food it's worth it. It looks like takeout was a hit for them as we sat there.

    Pork and egg roll rice vermicelli
    Alexandria L.

    First week of opening: Unfortunately, this was a miss for us. The summer rolls had too much lettuce & little other flavor for our liking. The Banh Mi, which may be total preference, the bread was good but the rest of the flavors did not shine though & having the meat thin & cold just wasn't our forte. We ended with a pork & egg roll rice vermicelli, which were all tasty in themselves but again seemed to lack flavor. I absolutely MUSTA try the PHO & Thai tea and coffee, though! And, they replied to my post on Instagram with thoughtfulness, it's a hard break in downtown cuse so I am excited for their future

    House Special Summer Roll (Shrimp & Beef)
    Dexter D.

    We're passing through Syracuse and we happened to see this place. The staff are super friendly and super accommodating. The restaurant has many tables/seats, clean and seemed family friendly. The food is also great, fast, and affordable. It seems a lot of people order take out from this place. Will definitely drop by again if we are in downtown Syracuse. Absolutely a great spot if you're looking for Vietnamese around this neck of the woods.

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    3 months ago

    i always get the rare brisket pho with extra lime and it never disappoints! viet coffee always a plus too

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    1 year ago

    Was in the area and looking for comfort food. Tasty bowl of pho, which hit the spot! Has a good space and service.

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    6 months ago

    Food was fantastic, wait was not long and service was excellent. Highly recommend if you want a very tasty meal.

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    Vietnamese Noodle House - Steamed Buns with chicken

    Vietnamese Noodle House

    4.5(174 reviews)
    5.6 mi
    •$$

    Vietnamese Noodle House is a treasure trove of tasty delights. I dined there three times over the…read morecourse of a week and each meal was superb, as was the service. It was busy all three times I visited, but never seemed overwhelming. The staff is fast and efficient and the ambiance is straightforward, but enhanced by touches like a beautiful mural of a hand holding chopsticks reaching for a bowl of noodles. My first meal (party of three) we had A4. (Steamed Pork) Dumplings, A12. Steamed Buns, N4. Creamy Udon Noodle Soup, N6. Spicy Beef Noodle Soup (Bún Bò Huế), and N8. Wonton Noodle Soup. Each dish exceeded expectations. The dumplings were tender and flavorful and the steamed buns could be a meal themselves for light eaters. The soups were very substantial portions and provided complex, layered compositions of textures and flavors. The Thai tea was also very tasty. Ayumi provided friendly, attentive service and was a big help in explaining the menu to those in our party unfamiliar with Vietnamese cuisine. My second meal (a different party of three) we had A2. Fried Crab Rangoon (Hoành Thánh Chiên), A3. Summer Rolls, A5. Crispy Chicken Wings, A10. House special Bánh Mì, and N7. Tom Yum Noodle Soup (Bún Lẩu Thái). The Crab Rangoon actually tasted like crab, which was a first for me and a very pleasant surprise. The Summer Rolls were huge, about one-and-a-half the size served elsewhere and were very fresh, cold, and crisp. They were excellent. The Crispy Chicken Wings had a nice chicken flavor, but if you don't add a sauce, they might seem rather bland compared to wings elsewhere. The Báhn Mi was a delicious combination of opposites: warm and cold, rich and crunchy, savory meats and pâté and fresh veg; and the bread was perfect: crisp crust and spongy crumb. Finally, the Tom Yum Noodle Soup was also commendable. Vietnamese Noodle House excels at offering outstanding noodles in subtly flavored broths with delicious, fresh meats and vegetables. Riley was our server and she was very efficient, making sure our water glasses we were full and that we had everything we needed. My third visit was solo and I ordered my meal as takeaway and sat at the bar enjoying an iced Vietnamese coffee while I waited for my food. It was very busy because the North Syracuse location is closed on Mondays. Aili provided outstanding, friendly service despite being pulled in several directions at once, covering both tables and the bar. I had the N1. Special combo Beef Pho (Phở Bò, see picture) with all five meats, including tendon and tripe; Sticky Rice Pudding (Che khoai môn); and the aforementioned iced Vietnamese coffee. The pho was delicious. I had never had tripe not tendon before. Both seemed to be more about texture than flavor. The tripe was actually crunchy even though it wasn't fried and the tendon was very gelatinous, the exact opposite of what I expected. Neither was unpleasant, but having tried them, I have no need to have them again. The sticky rice pudding was a bit disappointing because it was so runny, but that might just be how that dessert is prepared everywhere. The flavor was very nice and it wasn't too sweet. If you like Asian cuisine, I strongly recommend Vietnamese Noodle House. Every dish (and I tried them all) was delicious and the service was uniformly excellent.

    You can never go wrong with pho. We had the pan fried dumplings which were a bit greasy and two…read morephos. The broth was good - sadly also a bit too greasy as well when it came out. Personally not a fan of plastic sauce containers with eating in. Plenty of seating inside and comfortable with plenty of space in between tables. Lots of parking outside.

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    Vietnamese Noodle House
    Vietnamese Noodle House - Banh Mi (? Spelling?)

    Banh Mi (? Spelling?)

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    Red Chili - Pork Buns

    Red Chili

    4.0(344 reviews)
    3.1 mi
    •$$

    Must stop spot for hot pot!…read more I have always been a fan of red chili, but I've finally had the chance to do hot pot, and it was amazing. I try not to ever be the person showing up too close to closing time, but we were craving it and made the decision to go there and eat as fast as we could or else order to go to minimize being "those people". Well they were relatively busy for a Monday night, and yet they served us quickly and kindly as usual. We even said we know there's other groups here but we will be as fast as possible and they were very kind and patient with us regardless! As for the food- the lo mein my partner got was of course delicious and reliable. My hot pot was incredible, and with ridiculously generous portions of food. The restaurant as always is clean, pleasant, and of course fun to stop on the way in or out and say hello to the turtles and fishes. Always worth a stop in to this great restaurant!

    I was visiting Syracuse for work and I typically seek out authentic Szechuan places when visiting…read morenew cities, so when scoping out my options here I found a few places that seemed to be legit. I did find a person who visited this one and another one, Jianghu Café and so I asked her if I could only visit one, which do I do, and she said Jianhghu was the winner winner Szechuan lunch. I did go there and it was great! But I found myself having one additional dinner time without plans, so I came here as well. Walking in, I noticed what appeared to be a common Asian Massage Parlor next door, yo uget to it via the entry way that bring you here as well. Kinda odd, but it didn't bother me. Walking into this restaurant, it's very nicely laid out and beautifully décor'd! The servers and staff spoke great English and were very helpful, especially when answering questions about their menu. I started with their Garlic Cucumbers, but I asked for them to be spicy and Wow, they did a GREAT job with them! They weren't very hot, but so much spiciness and flavor - I loved them! Next up was to get their cumin chicken. They do cumin style in all their proteins, which makes for some great options. I chose their basic fried rice to come with this. The fried rice and cumin chicken were both amazing... Perfectly spiced and loaded with flavor. There were several Szechuan peppercorns in the dish, which added to the aroma and flavor of the dish. Overall - I really like this dinner! While I do feel Jianghu is slightly better, this is amazing as well!

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    Red Chili
    Red Chili
    Red Chili

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    Lemon Grass - Kao soy

    Lemon Grass

    3.8(376 reviews)
    0.1 mi
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    I have been a long time lemon grass goer and fan! I have been here countless times, and never have…read moreI had a bad meal, ever. Whenever somebody comes to syracuse and wants to go to a nice restaurant I am always recommending lemon grass. We went last night for a birthday and as usual we had a great time. Our waitress was great (Gina I believe) and the ambiance is amazing. It is such a beautiful space outside and inside. If you are on the fence to go, you should. There are so many options. Everyone loved what they got. I wish I could come here more often!

    I stopped by with a large group (around 20 people) on Thursday night. We were taken straight to a…read moreprivate room so we had a lot of space with two waiters assigned to our table. The restaurant itself was such a large space with nice seating. Service throughout the meal was good but a bit slower. For appetizers, we had plates laid out for us to grab from. The eggplant items and spring roll I think were the best. We all got a large plate of salad which felt very generic with no Thai flavors. For my main, I chose the chicken in red curry. The curry was good, a bit mild though. The chicken itself was a little bit dryer than I was hoping for but flavor was good. I do also wish they had more veggies in the dish as well but the ones that were in there were well cooked. It would have been nice if there was more eggplant and hopefully also some bamboo shoots as well. Finally, for dessert I had the warm chocolate cake. The cake was tasty - basically just a chocolate lava cake. Additionally the ice cream it came with was a nice addition. All in all, a fine meal option in the area.

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    Lemon Grass - Bar

    Bar

    Lemon Grass - Shrimp Dumplings

    Shrimp Dumplings

    Lemon Grass - Entrance

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    Entrance

    Mr. Pho - vietnamese - Updated September 2026

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